Westinghouse WHI954BA, WHI645BA, WHI745BA, WHI744BA, WHI634BA User Manual

USER MANUAL

INDUCTION COOKTOPS

WHI634BA, WHI644BA, WHI645BA,

WHI744BA, WHI745BA ,WHI954BA

WARNING

WARNING

TIPS & INFORMATION

ENVIRONMENTAL TIPS

CONTENTSCONGRATULATIONS

Dear customer,

Congratulations on the purchase of your new cooktop.

Before you use the cooktop, we recommend that you
read through the whole user manual which provides the
description of the cooktop and its functions.

To avoid the risks that are always present when you use
an electrical appliance, it is important that the cooktop
is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards.

We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.

After unpacking the appliance, please check it is not
damaged. If in doubt, do not use the appliance but
contact your local Customer Care Centre.

For contact details, refer to the last page of this user
manual. This appliance complies with requirements of
Australian Standard AS/NZS 60335.2.6

Conditions of use

This appliance is intended to be used in household
and similar applications such as:

• Staff kitchen areas in shops, offices and other
working environments

• Farm houses

• By clients in hotels, motels and other residential
type environments

• Bed and breakfast type environments

Please ensure you read the instruction manual fully
before you call for service, or a full service fee could
be applicable.

Record model and serial number here:

Important safety instructions ........................................................3

Installation instructions ....................................................................5

Specifications ........................................................................................7

Product description .......................................................................... 8

Operating instructions .................................................................... 12

Helpful hints and tips ......................................................................14

Care and cleaning ............................................................................. 15

Troubleshooting... .............................................................................. 16

Notes .......................................................................................................18

Warranty ................................................................................................ 19

Please read the user manual carefully and store in a handy
place for later reference.

The symbols you will see in this booklet have
these meanings:

WARNING

This symbol indicates information concerning your
personal safety.

CAUTION

This symbol indicates information on how to avoid
damaging the appliance.

IMPORTANT

This symbol indicates tips and information about use
of the appliance.

ENVIRONMENT

This symbol indicates tips and information about
economical and ecological use of the appliance.

Model number:........................................................................................

Serial number: .........................................................................................

PNC: .............................................................................................................

CONTENTS

2 CONTENTS

TIPS & INFORMATION

ENVIRONMENTAL TIPS

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING

IMPORTANT

Check for any damage or marks

If you find the cooktop is damaged or marked, you must
report it within 7 days if you wish to claim for damage/
marks under the manufacturer’s warranty. This does not
affect your statutory rights.

ENVIRONMENT

Information on disposal for users

• All of the packaging materials are recyclable.
Please dispose of those materials through your local
recycling depot or by placing them in appropriate
collection containers.

• If you wish to discard this product, please contact
your local authorities and ask for the correct method of
disposal.

WARNING

Risk of suffocation, injury or permanent disability.

• Do not let persons, children included, with reduced
physical sensory, reduced mental functions or lack of
experience and knowledge use the appliance. They
must have supervision or instruction for the operation
of the appliance by a person who is responsible for
their safety.

• Do not let children play with the appliance.

• Keep all packaging away from children.

• Keep children and pets away from the appliance
when it operates or when it cools down. Accessible
parts are hot.

• If the appliance has a child safety device, we
recommend that you activate it.

Installation

WARNING

Only a qualified person must install this appliance.

• Remove all the packaging.

• Do not install or use a damaged appliance.

• Obey the installation instruction supplied with
the appliance.

• Keep the minimum distance from the other
appliances and units.

• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.

• Seal the cut surfaces with a sealant to prevent
moisture to cause swelling.

• Protect the bottom of the appliance from steam
and moisture.

• Do not install the appliance adjacent to a door or
under a window. This prevents hot cookware to fall
from the appliance when the door or the window
is opened.

• If the appliance is installed above drawers make sure
that the space, between the bottom of the appliance
and the upper drawer, is sufficient for air circulation.

• Make sure that the ventilation space of 5 mm,
between the worktop and the front of the below unit,
is free. The warranty does not cover damages caused
by the lack of an adequate ventilation space.

• The bottom of the appliance can get hot. We
recommend to install a non-combustible separation
panel under the appliance to prevent access to
the bottom.

SAFETY

3IMPORTANT SAFETY INSTUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING

WARNING

WARNING

WARNING

WARNING

Electrical connection

WARNING

Risk of fire and electrical shock.

• All electrical connections must be made by a
qualified electrician. Before wiring make sure the
mains terminal is not live.

• Make sure the appliance is installed correctly. Loose
and incorrect plug and socket connections can make
the terminal become too hot.

• The appliance must be installed correctly to ensure
anti-shock protection.

• Cables from other electrical appliances must not
touch the hot surface of the appliance.

• Other than the connection point in the terminal
block, do not let the electrical supply cord touch the
appliance or hot cookware. Ensure electrical supply
cord is not tangled.

• Use a strain relief clamp on cable.

• Use the correct mains cable.

• Make sure there is no damage to the mains plug and
to the mains cable. Contact the Service Centre or an
electrician to change a damaged mains cable.

• The electrical installation must have an isolation
device which lets you disconnect the appliance from
the mains at all poles. The isolation device must have
a contact opening width of minimum 3mm.

• Use only correct isolation devices: line protecting
cut-outs, fuses (screw type fuses removed from the
holder), earth leakage trips and contactors.

Use

WARNING

Risk of injury, burns or electric shock.

• Use this appliance in a household environment.

• Do not change the specification of this appliance.

• Do not use an external timer or a separate remote­control system to operate the appliance.

• Do not let the appliance stay unattended during
operation.

• Do not operate the appliance with wet hands or when
it has contact with water.

• Do not put cutlery or saucepan lids on the cooking
zones. They can become hot.

• Set the cooking zone to “off” after each use. Do not
rely on the pan detector.

• Do not use the appliance as a work surface or as a
storage surface.

• If there is a crack on the surface, disconnect power
supply to prevent the electrical shock.

• Users with a pacemaker must keep a distance of
minimum 30 cm from the induction cooking zones
when the appliance is in operation.

WARNING

Risk of fire or explosion.

• Fats and oil when heated can release flammable
vapours. Keep flames or heated objects away from
fats and oils when you cook with them.

• The vapours that very hot oil releases can cause
spontaneous combustion.

• Used oil, that can contain food remnants, can cause
fire at a lower temperature than oil used for the first
time.

• Do not put flammable products or items that are wet
with flammable products in, near or on the appliance.

• Do not try to extinguish a fire with water. Disconnect
the appliance and cover the flame with a lid or a
fire blanket.

WARNING

Risk of damage to the appliance.

• Do not keep hot cookware on the control panel.

• Do not let cookware to boil dry.

• Be careful not to drop utensils or cookware on the
glass, the glass surface can be damaged

• Do not activate the cooking zones with empty
cookware or without cookware.

• Do not put aluminium foil on the appliance.

• Cookware made of cast iron, aluminium or with a
damaged bottom can cause scratches on the glass
ceramic. Always lift these objects up when you have
to move them on the cooking surface.

Care And Cleaning

WARNING

Risk of damage to the appliance.

• Clean regularly the appliance to prevent the
deterioration of the surface material.

• Do not use water spray and steam to clean
the appliance.

• Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.

SAFETY

4 IMPORTANT SAFETY INSTUCTIONS

INSTALLATION INSTRUCTIONS

WARNING

TIPS & INFORMATION

Built-in appliances

• Only use the built-in appliances after you assemble
the appliance into correct built-in units and work
surfaces that align to the standards.

WARNING

Refer to “Safety information” chapter.

Connection cable

• Use the correct mains cable of type H05BB-F Tmax
90°C (or higher) for a single phase or two
phase connection.

• Replace the damaged mains cable with a special
cable (type H05BB-F Tmax 90°C or higher). Speak to
your local Service Centre.

To attach the seal

• Clean the worktop in the area of the cut out section.

• Bond the seal stripe supplied on the lower edge
of the appliance along the outer edge of the glass
ceramic. Do not extend it. Let stay the cut ends in the
middle of one side. When, you cut it to length (add
some mm), push the two ends together.

Assembly

IMPORTANT

Before the installation, note down the serial number (Ser.
Nr.) from the rating plate at the front of this manual. The
rating plate of the appliance is on its lower casing.

min.
500mm

min. 50mm min. 50mm

Make sure a ventilation space of 5mm directly below the
benchtop is included in the installation and is kept free.
The warranty does not cover functional failures caused by
the lack of adequate ventilation

min.
5mm

5INSTALLATION

INSTALLATION INSTRUCTIONS (CONTINUED)

WHI634BA, WHI644BA, WHI645BA,
WHI744BA, WHI745BA

R 5mm

600mm

=

WHI954BA

R5mm

=

490

+1

=

mm

=

+1

560

mm490+1mm

880+1mm

min.
20mm

min. 5mm

min. 20mm

600mm

Make sure a ventilation space of 5mm
directly below the benchtop is included in
the installation and is kept free. The warranty
does not cover functional failures caused by
the lack of adequate ventilation

min.
38mm

6 INSTALLATION

min. 5mm

Installation above
an oven

SPECIFICATIONS

Technical data

PNC

WHI634BA WHI644BA WHI645BA WHI744BA WHI745BA WHI954BA

949 163 281 949 163 282 949 163 283 949 163 284 949 163 285 949 163 286

Product dimensions (w x d) mm

Cut-out dimensions (w x d) mm

Voltage (volts)

Cycles (Hz)

Total power (Watts)

Elements- Without/ With Boost
(Watts)

Front Left

Rear Left

Front Right

Rear Right

Centre

590 x 520 590 x 520 590 x 520 700 x 520 700 x 520 910 x 520

560 x 490 560 x 490 560 x 490 560 x 490 560 x 490 880 x 490

220-240 220-240 220-240 220-240 220-240 220-240

50-60 50-60 50-60 50-60 50-60 50-60

7400 7400 7400 7400 7400 10200

3 4 4 4 4 5

1400/2500 2300/3200 2300/3200 2300/3200 2300/3200 2300/3200

1800/2800 1400/2500 2300/3200 1400/2500 2300/3200 1400/2500

3600/5200 1400/2500 2300/3200 1400/2500 2300/3200 1400/2500

N/A 1800/2800 1400/2500 1800/2800 1400/2500 1800/2800

N/A N/A N/A N/A N/A 1800/2800

7SPECIFICATIONS

PRODUCT DESCRIPTION

WHI634BA

1 2

180

280

140

34

WHI644BA

1 2

1

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =140 mm).

2

Induction cooking zone 3600 W, with Power function

5200 W (minimum cookware diameter =180 mm).

3

Control panel

4

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

140

210

WHI645BA

1 2

1.

1

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

180

2

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =145 mm).

3

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

140

5

3

4

Control panel

5

4

Induction cooking zone 2300 W, with Power function

3200 W (minimum cookware diameter =180 mm).

1

Induction cooking zone 2300 W x2 , with Power

function 3200 W x2 (minimum cookware diameter

140

=125 mm).

2

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

8 PRODUCT DESCRIPTION

210

3

3

Induction cooking zone 2300 W, with Power function

3200 W (minimum cookware diameter =180 mm).

4

4

Control panel

WHI744BA

WHI745BA

1 2

140

210

5

1 2

180

140

140

1

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

2

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =145 mm).

3

3

4

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

4

Control panel

5

Induction cooking zone 2300 W, with Power function

3200 W (minimum cookware diameter =180 mm).

1

Induction cooking zone 2300 W x2, with Power

function 3200 W x2 (minimum cookware diameter
=125 mm).

WHI954BA

210

210

1 2

140 180

180

3

4

140

2

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

3

Induction cooking zone 2300 W, with Power function

3200 W (minimum cookware diameter =180 mm).

4

Control panel

1

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm)

2

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =140 mm).

3

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm)

4

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =140 mm).

3465

5

Induction cooking zone 2300 W, with Power function

3200 W (minimum cookware diameter =180 mm).

6

Control panel

9PRODUCT DESCRIPTION

PRODUCT DESCRIPTION (CONTINUED)

Control panel layout - WHI644BA & WHI744BA

6 10 7 8 7 6

4569654321

Control panel layout - WHI634BA

Control panel layout - WHI645BA & WHI745BA

6 10 7 8 7

4569654321

678710611

1 2 3 4 5 6 9 6 5 4

10 PRODUCT DESCRIPTION

Control panel layout - WHI954BA

WARNING

2 6 10 7 8 7 6

1 3 4 5 6 6 5 9 4 6 5 4

Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which functions operate.

SENSOR FIELD FUNCTION

1

2

It activates and deactivates the appliance

Sets all operating zones to a keep warm setting

3

4

5

6

7

8

9

10

11

/

A heat setting display

Cooking zones’ indicators of timer

The timer display

/

Heat setting displays

DISPLAY DESCRIPTION

The cooking zone is deactivated.

The Keep Warm function operates.

-

The cooking zone operates.

The Automatic Heat-up function operates.

The cookware is incorrect or too small, or there is no cookware on the cooking zone.

There is a malfunction.

A cooking zone is still hot (residual heat).

The Lock/Child Safety device operates.

The Power function operates.

The Automatic Switch-Off operates.

It locks/unlocks the control panel

It activates the Power function

It increases or decreases the heat setting

It shows the heat setting

It shows for which zone you set the time

It shows the time in minutes

It selects the cooking zone

It increases or decreases the time

Connects left hand zones (selected models)

Residual heat indicator

The induction cooking zones make the heat necessary for
cooking directly in the bottom of the cookware. The glass
ceramic is hot from the heat of the cookware.

WARNING

Risk of burns from residual heat!

11PRODUCT DESCRIPTION

OPERATING INSTRUCTIONS

Activation and deactivation

Touch for 1 second to activate or deactivate
the appliance.

Automatic switch off

The function deactivates the appliance automatically if:

• All cooking zones are deactivated (

• You do not set the heat setting after you activate
the appliance.

• You spill something or put something on the control
panel for more than 10 seconds, (a pan, a cloth, etc).
The sound operates some time and the appliance
deactivates. Remove the object or clean the
control panel.

• The appliance become too hot (e.g. when a saucepan
boils dry). Before you use the appliance again, the
cooking zone must be cool.

• You use incorrect cookware. The symbol
and the cooking zone deactivates automatically after
2 minutes.

• You do not deactivate a cooking zone or change the
heat setting. After some time,

appliance deactivates. See the Heat Setting display
table below.

).

comes on

comes on and the

The times of Automatic Switch Off

HEAT
SETTING

-

-

COOKING ZONE
DEACTIVATES AFTER

6 hours

5 hours

4 hours

To start the Automatic Heat Up function for a
cooking zone:

1. Touch . The symbol comes on in the display.

2. Immediately touch
want to control. The symbol
the display.

3. Immediately touch
want to control again and again until the necessary
heat setting comes on. After 3 seconds
in the display.

4. To stop the function touch
you want to control.

adjacent to the element you

comes on in

adjacent to the element you

comes on

adjacent to the element

Power function

The Power function makes more power available to the
induction cooking zones. The Power function is activated
for 10 minutes at most. After, that the induction cooking
zone automatically sets back to highest heat setting. To

activate, touch

adjacent to the element you want to control.

or

, comes on. To deactivate, touch

Power management

The power management divides the power between two
cooking zones in a pair (see the illustration). The power
function increases the power to the maximum level for
one cooking zone in the pair. It automatically decreases
the power in the second cooking zone to a lower level.
The display for the reduced zone change between
two levels.

-

1.5 hours

The heat setting

Touch adjacent to the element you want to control
to increase the heat setting. Touch
element you want to control to decrease the heat setting.
The display shows the heat setting. Touch
adjacent to the element you want to control at the same
time to deactivate the cooking zone (does not apply
to WHI954BA).

Automatic heat up

You can get a
necessary heat setting
in a shorter time if you
activate the Automatic
Heat Up function.
This function sets the
highest heat setting
for some time (see
the illustration), and
then decreases to the
necessary heat setting.

12 OPERATING INSTRUCTIONS

adjacent to the

and

Timer

Lock (models with independent lock button)

Use the Count Down Timer to set how long the cooking
zone operates for only this one time. Set the Timer after
the selection of the cooking zone.

You can set the heat setting before or after you set
the timer.

To set the cooking zone: touch again and again

•
until the indicator of a necessary cooking zone comes
on.

• To activate or change the Timer: touch or of the
timer to set the time ( 00 - 99 minutes). When the
indicator of the cooking zone starts to flash slow, the
time counts down.

• To deactivate the Timer: set the cooking zone with

and touch to deactivate the Timer. The
remaining time counts back to 00. The indicator of
the cooking zone goes out.

• To see the remaining time: set the cooking zone with
. The indicator of the cooking zone starts to

flash quickly. The display shows the remaining time.
When the time comes to an end, the sound operates
and 00 flashes. The cooking zone deactivates.

• To stop the sound: touch

Timer as a minute minder while the cooking zones
do not operate. Touch
the time. When the time comes to an end, the sound
operates and 00 flashes

• To stop the sound: touch

. You can use the

. Touch or to set

.

Pause (models with independent pause button)

The function sets all cooking zones that operate to
the lowest heat setting

When

The

• To activate this function touch

• To deactivate this function touch

operates, you cannot change the heat setting.

function does not stop the timer function.

comes on.

that you set before comes on.

.

The symbol

. The heat setting

Link Function (models WHI645BA & WHI745BA)

When the cooking zones operate, you can lock the
control panel, but not
change of the heat setting.

First set the heat setting. To start this function touch
The symbol comes on for 4 seconds. The Timer

stays on.

To stop this function touch
you set before comes on. When you stop the appliance,
you also stop this function.

. It prevents an accidental

. The heat setting that

The child safety device

This function prevents an accidental operation of
the appliance.

To activate the child safety device

• Activate the appliance with . Do not set the
heat settings.

• Touch
models EHI645BA & WHI745BA). The symbol

comes on.

• Deactivate the appliance with

for 4 seconds ( / button for

.

To deactivate the child safety device

• Activate the appliance with . Do not set the
heat settings. Touch

button for models EHI645BA & WHI745BA). The
symbol

• Deactivate the appliance with

comes on.

for 4 seconds (

.

/

To override the child safety device for only one
cooking time

• Activate the appliance with . The symbol
comes on

• Touch
models EHI645BA & WHI745BA). Set the heat setting
in 10 seconds. You can operate the appliance.

• When you deactivate the appliance with
child safety device operates again.

.

for 4 seconds ( / button for

, the

.

The Link Function can be used with the griddle plate
accessory (sold separately).

The
operate as one.

First set the heat setting for one of the left hand cooking
zones. To start the Link function touch

To set or change the heat setting touch one of the left
hand controls.

To stop the Link function touch
will then operate independently

function connects two cooking zones and they

.

. The cooking zones

13OPERATING INSTRUCTIONS

HELPFUL HINTS AND TIPS

TIPS & INFORMATION

TIPS & INFORMATION

TIPS & INFORMATION

ENVIRONMENTAL TIPS

IMPORTANT

Use the induction cooking zones with correct cookware.

Cookware for induction cooking zones

IMPORTANT

For induction cooking zones a strong electromagnetic
field creates the heat in the cookware very quickly.

Cookware material

• Correct: cast iron, steel, enamelled steel, stainless
steel, the bottom made of multi-layer (with correct
mark from a manufacturer).

• Not correct: aluminium, copper, brass, glass,
ceramic or porcelain.

Cookware is correct for an induction hob if ...

• Some water boils very quickly on a zone set to the
highest heat setting.

• A magnet pulls on to the bottom of the cookware.

IMPORTANT

The bottom of the cookware must be as thick and flat as
possible. Cookware dimensions: induction cooking zones
adapt to the dimension of the bottom of the cookware
automatically to some limit.

The noises during operation

If you can hear

• crack noise: cookware is made of different materials
(Sandwich construction).

• whistle sound: you use one or more cooking zones
with high power levels and the cookware is made of
different materials (Sandwich construction).

• humming: you use high power levels.

• clicking: electric switching occurs.

• hissing, buzzing: the fan operates.

The noises are normal and do not refer to appliance
malfunction.

If unfamiliar with induction units, please first compare
the operating sounds of a demonstration model at your
retailer before calling service. If a service call is placed and
the sounds are normal, you will be charged for the visit.

Energy saving

ENVIRONMENT

• If it is possible, always put the lids on the cookware.

• Put cookware on a cooking zone before you start it.

Examples of cooking applications

The data in the table is for guidance only.

HEAT
SETTING

1

1-2 Hollandaise sauce, melt: butter,

1-2 Solidify: fluffy omelettes, baked eggs 10-40 min Cook with a lid on

2-3 Simmer rice and milk based dishes, heating

3-4 Steam vegetables, fish, meat 20-45 min Add some tablespoons of liquid

4-5 Steam potatoes 20-60

4-5 Cook larger quantities of food, stews and

6-7 Gentle fry: escalope, veal cordon bleu,

7-8 Heavy fry, hash browns, loin steaks, steaks 5-15 min Turn halfway through

9 Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips

USE TO: TIME HINTS

Keep warm the food you cooked as

required

chocolate, gelatine

up ready-cooked meals

soups

cutlets, rissoles, sausages, liver, roux, eggs,
pancakes, doughnuts

5-25 min Mix from time to time

25-50 min Add the minimum twice as much liquid as

min

60-150
min

as
required

Put a lid on a cookware

rice, mix milk dishes part procedure through

Use max. 1⁄4 L water for 750g of potatoes

Up to 3 L liquid plus ingredients

Turn halfway through

The Power function is best to heat up large quantities of water.

14 HELPFUL HINTS AND TIPS

TIPS & INFORMATION

CARE AND CLEANING

Care and cleaning

Clean the appliance after each use. Always use cookware
with clean bottom.

IMPORTANT

Scratches or dark stains on the glass ceramic have no
effect on how the appliance operates.

To remove the dirt:

1. Remove immediately: melted plastic, plastic foil, and
food with sugar. If not, the dirt can cause damage to
the appliance. Use a special scraper for the glass . Put
the scraper on the glass surface at an acute angle
and move the blade on the surface.

Remove after the appliance is sufficiently cool:

limescale rings, water rings, fat stains, shiny metallic
discolorations. Use a special cleaning agent for glass
ceramic or stainless steel.

2. Clean the appliance with a moist cloth and some
detergent.

3. At the end rub the appliance dry with a clean cloth.

15CARE AND CLEANING

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY

Red rings, limescale
or water rings, shiny
metallic or other
discolouration,
scratches/ shadows,
bubbles or other
miscellaneous
marks or stains
on ceramic glass
cooktop surface.

Pitting of ceramic
glass surface.

You cannot activate
the appliance or
operate it.

You cannot activate
the appliance or
operate it.

Cooktop surface has not been cleaned
correctly. Cleaning/ maintenance of the
cooktop surface is not covered under
warranty. If a service call is placed to clean
the cooktop you will be charged for the visit.

Spillovers of liquid with high sugar content. These types of spills must be removed

• You touched 2 or more sensor fields at the
same time.

• The

• There is water or fat stains on the
control panel.

Activate the appliance again and set the heat
setting in 10 seconds.

• You touched 2 or more sensor fields at the
same time.

• The Child Safety Device or the
operates.

• There is water or fat stains on the
control panel.

function operates.

or

Use a ceramic glass cleaner such as Cerapol.

immediately with a special scraper for the
glass. If not, permanent damage to the
cooktop glass can occur, which is not covered
under warranty.

• Touch only one sensor field.

• Refer to the chapter “Operating
instructions”

• Clean the control panel.

• Only touch one sensor field.

• See the chapter “Operating instructions”.

• Clean the control panel.

A Sound operates
and the appliance
deactivates. A sound
operates when
the appliance is
deactivated.

The appliance
deactivates.

16 TROUBLESHOOTING

You put something on one or more
sensor fields.

You put something on the

.

Remove the object from the sensor fields.

Remove object from the sensor field.

PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY

The residual heat
indicator does not
comes on.

The Automatic Heat
Up function does
not operate.

The heat setting
changes between
two levels.

The sensor fields
become hot.

comes on

comes on

The cooking zone is not hot because it
operated only for a short time.

• There is still residual heat on the
cooking zone.

• The highest heat setting is set.

The Power management is activated. See the section Power management.

The cookware is too large or you out it too
near to the controls.

The Automatic Switch Off operates. Deactivate the appliance and activate it again.

• No cookware on the cooking zone.

• Not correct cookware.

• The diameter of the bottom of the
cookware is too small for the cooking zone.

If the cooking zone should be hot, speak to
the service centre.

• Let the cooking zone become
sufficiently cool.

• The highest heat setting has the same
power as the Automatic Heat Up function.

Put large cookware on the rear cooking zones
if it is necessary.

• Put cookware on the cooking zone.

• Use the correct cookware.

• Move cookware to a smaller cooking zone.

and a number

comes on.

comes on

There is an error in the appliance. Disconnect the appliance from the electrical

supply for some time. Disconnect the fuse
from the electrical system of the house.

Connect again. If comes on again, speak
to the service centre.

There is an error in the appliance, because
either the cookware boils dry or you’ve used
incorrect cookware. Overheating protection
for cooking zone operates. The automatic
switch-off operates.

Deactivate the appliance. Remove the
hot cookware. After approximately 30
seconds, activate the cooking zone again.
If the cookware was the problem, the error
message goes out of the display, but the
residual heat indicator can stay. Let the
cookware become sufficiently cool and refer
to “Cookware for the induction cooking zone”
to see if your cookware is compatible with
the appliance.

17TROUBLESHOOTING

NOTES

18 NOTES

Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND

APPLIANCE: BUILT-IN OVEN, COOKTOP

AND FREESTANDING COOKERS

This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.

1. In this warranty:

(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has

the same meaning referred to in the ACL;

(b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;

(c) ‘Appliance’ means any Electrolux product purchased by you and

accompanied by this document;

(d) ‘ASC’ means Electrolux authorised service centres;

(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163

O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;

(f) ‘major failure’ as referred to in clause 10 of this warranty has the

same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux, at
its discretion, to repair an Appliance during the Warranty Period;

(g) ‘Warranty Period’ means the Appliance is warranted against
manufacturing defects in Australia for 24 months and in New Zealand
for 24 months, following the date of original purchase of the Appliance;

(h) ‘you’ means the purchaser of the Appliance not having purchased

the Appliance for re-sale, and ‘your’ has a corresponding meaning.

2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and used in normal domestic applications and is in
addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.

3. During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.

This warranty does not apply to light globes, batteries, lters or similar

perishable parts.

4. Parts and Appliances not supplied by Electrolux are not covered by
this warranty.

5. To the extent permitted by law, you will bear the cost of transportation,
travel and delivery of the Appliance to and from Electrolux or its ASC. If
you reside outside of the service area, you will bear the cost of:

(a) travel of an authorised representative;

(b) transportation and delivery of the Appliance to and from Electrolux or

its ASC.

In all instances, unless the Appliance is transported by Electrolux or an

Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.

6. Proof of purchase is required before you can make a claim under
this warranty.

7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):

(a) the Appliance is damaged by:

(i) accident

(ii) misuse or abuse, including failure to properly maintain or service

(iii) normal wear and tear

(iv) power surges, electrical storm damage or incorrect power supply

(v) incomplete or improper installation

(vi) incorrect, improper or inappropriate operation

(vii) insect or vermin infestation

(viii) failure to comply with any additional instructions supplied with

the Appliance;

(b) the Appliance is modied without authority from Electrolux in writing;

(c) the Appliance’s serial number or warranty seal has been removed

or defaced;

(d) the Appliance was serviced or repaired by anyone other than

Electrolux, an authorised repairer or ASC.

8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.

9. To the extent permitted by law and subject to your non-excludable
statutory rights and warranties, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.

10. For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the ACL. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure.

The benets to you given by this warranty are in addition to your other

rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.

11. At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.

12. For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.

13. To enquire about claiming under this warranty, please follow these steps:

(a) carefully check the operating instructions, user manual and the terms

of this warranty;

(b) have the model and serial number of the Appliance available;

(c) have the proof of purchase (e.g. an invoice) available;

(d) telephone the numbers shown below.

14. You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.

Before calling for service, please ensure that the steps listed in clause 13 above have been followed.

FOR SERVICE

or to nd the address of your nearest

state service centre in Australia

PLEASE CALL 13 13 49

For the cost of a local call (Australia only)

FOR SERVICE

or to nd the address of your nearest

authorised service centre in New Zealand

FREE CALL 0800 10 66 10

(New Zealand only)

GOV_Warr_Aug13

Important Notice

SERVICE AUSTRALIA

ELECTROLUX HOME PRODUCTS

www.electrolux.com.au

SERVICE NEW ZEALAND

ELECTROLUX (NZ) Limited

www.electrolux.co.nz

FOR SPARE PARTS

or to nd the address of your nearest

state spare parts centre in Australia

PLEASE CALL 13 13 50

For the cost of a local call (Australia only)

FOR SPARE PARTS

or to nd the address of your nearest

state spare parts centre in New Zealand

FREE CALL 0800 10 66 20

(New Zealand only)

19WARRANTY

For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:

AUSTRALIA

phone: [phone]
fax: [phone]
email: [e-mail]
web: www.westinghouse.com.au

NEW ZEALAND

phone: [phone]
fax: [phone]
email: [e-mail]
web: www.westinghouse.co.nz

TOP SERVICE

Top Service encompasses the after sales service
provided by The Electrolux Group to consumers
including delivery, home service and spare parts.

Westinghouse. We are part of the Electrolux family.
Share more of our thinking at www.electrolux.com

, and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.

Used under license. All Rights Reserved.

Part Number: A02346201 Issue A
ECN-36240
© 2014 Electrolux Home Products Pty Ltd
ABN 51 004 762 341
WMAN_INDUCTION_NOV14