Westinghouse WHI634BB User Manual

USER MANUAL

INDUCTION COOKTOPS

WHI634BB, WHI955BB

TIPS & INFORMATION

ENVIRONMENTAL TIPS

WARNING

WARNING

WARNING

TIPS & INFORMATION

ENVIRONMENTAL TIPS

CONTENTSCONGRATULATIONS

WARNING

IMPORTANT SAFETY INSTRUCTIONS

Dear customer,

Congratulations on the purchase of your new cooktop.

Before you use the cooktop, we recommend that you
read through the whole user manual which provides the
description of the cooktop and its functions.

To avoid the risks that are always present when you use
an electrical appliance, it is important that the cooktop
is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards.

We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.

After unpacking the appliance, please check it is not
damaged. If in doubt, do not use the appliance but
contact your local Customer Care Centre.

For contact details, refer to the last page of this user
manual. This appliance complies with requirements of
Australian Standard AS/NZS 60335.2.6

Conditions of use

This appliance is intended to be used in household
and similar applications such as:

• Staff kitchen areas in shops, offices and other
working environments

• Farm houses

• By clients in hotels, motels and other residential
type environments

• Bed and breakfast type environments

Please ensure you read the instruction manual fully
before you call for service, or a full service fee could
be applicable.

Record model and serial number here:

Model number:........................................................................................

Serial number: .........................................................................................

PNC: .............................................................................................................

Important safety instructions ........................................................3

Installation instructions ....................................................................5

Specifications ........................................................................................7

Product description .......................................................................... 8

Operating instructions ..................................................................... 11

Helpful hints and tips ...................................................................... 13

Care and cleaning .............................................................................14

Troubleshooting... ..............................................................................15

Warranty ................................................................................................17

Notes .......................................................................................................18

Please read the user manual carefully and store in a handy
place for later reference.

The symbols you will see in this booklet have
these meanings:

WARNING

This symbol indicates information concerning your
personal safety.

CAUTION

This symbol indicates information on how to avoid
damaging the appliance.

IMPORTANT

This symbol indicates tips and information about use
of the appliance.

ENVIRONMENT

This symbol indicates tips and information about
economical and ecological use of the appliance.

IMPORTANT INFORMATION THAT MAY IMPACT
YOUR MANUFACTURER’S WARRANTY

Adherence to the directions for use in this manual
is extremely important for health and safety.
Failure to strictly adhere to the requirements in
this manual may result in personal injury, property
damage and affect your ability to make a claim
under the Westinghouse manufacturer’s warranty
provided with your product. Products must be
used, installed and operated in accordance with
this manual. You may not be able to claim on the
Westinghouse manufacturer’s warranty in the
event that your product fault is due to failure to
adhere to this manual.

IMPORTANT

Check for any damage or marks

If you find the cooktop is damaged or marked, you must
report it within 7 days if you wish to claim for damage/
marks under the manufacturer’s warranty. This does not
affect your statutory rights.

ENVIRONMENT

Information on disposal for users

• All of the packaging materials are recyclable.
Please dispose of those materials through your local
recycling depot or by placing them in appropriate
collection containers.

• If you wish to discard this product, please contact
your local authorities and ask for the correct method of
disposal.

WARNING

Risk of suffocation, injury or permanent disability.

• Do not let persons, children included, with reduced
physical sensory, reduced mental functions or lack of
experience and knowledge use the appliance. They
must have supervision or instruction for the operation
of the appliance by a person who is responsible for
their safety.

• Do not let children play with the appliance.

• Keep all packaging away from children.

• Keep children and pets away from the appliance
when it operates or when it cools down. Accessible
parts are hot.

• If the appliance has a child safety device, we
recommend that you activate it.

Installation

WARNING

Only a qualified person must install this appliance.

• Remove all the packaging.

• Do not install or use a damaged appliance.

• Obey the installation instruction supplied with
the appliance.

• Keep the minimum distance from the other
appliances and units.

• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.

• Seal the cut surfaces with a sealant to prevent
moisture to cause swelling.

• Protect the bottom of the appliance from steam
and moisture.

• Do not install the appliance adjacent to a door or
under a window. This prevents hot cookware to fall
from the appliance when the door or the window
is opened.

• If the appliance is installed above drawers make sure
that the space, between the bottom of the appliance
and the upper drawer, is sufficient for air circulation.

• Make sure that the ventilation space of 5 mm,
between the worktop and the front of the below unit,
is free. The warranty does not cover damages caused
by the lack of an adequate ventilation space.

• The bottom of the appliance can get hot. We
recommend to install a non-combustible separation
panel under the appliance to prevent access to
the bottom.

2 3IMPORTANT SAFETY INSTUCTIONSCONTENTS

SAFETYCONTENTS

IMPORTANT SAFETY INSTRUCTIONS

WARNING

WARNING

WARNING

WARNING

WARNING

WARNING

TIPS & INFORMATION

INSTALLATION INSTRUCTIONS

Electrical connection

WARNING

Risk of fire and electrical shock.

• All electrical connections must be made by a
qualified electrician. Before wiring make sure the
mains terminal is not live.

• Make sure the appliance is installed correctly. Loose
and incorrect plug and socket connections can make
the terminal become too hot.

• The appliance must be installed correctly to ensure
anti-shock protection.

• Cables from other electrical appliances must not
touch the hot surface of the appliance.

• Other than the connection point in the terminal
block, do not let the electrical supply cord touch the
appliance or hot cookware. Ensure electrical supply
cord is not tangled.

• Use a strain relief clamp on cable.

• Use the correct mains cable.

• Make sure there is no damage to the mains plug and
to the mains cable. Contact the Service Centre or an
electrician to change a damaged mains cable.

• The electrical installation must have an isolation
device which lets you disconnect the appliance from
the mains at all poles. The isolation device must have
a contact opening width of minimum 3mm.

• Use only correct isolation devices: line protecting
cut-outs, fuses (screw type fuses removed from the
holder), earth leakage trips and contactors.

Use

WARNING

Risk of injury, burns or electric shock.

• Use this appliance in a household environment.

• Do not change the specification of this appliance.

• Do not use an external timer or a separate remote­control system to operate the appliance.

• Do not let the appliance stay unattended during
operation.

• Do not operate the appliance with wet hands or when
it has contact with water.

• Do not put cutlery or saucepan lids on the cooking
zones. They can become hot.

• Set the cooking zone to “off” after each use. Do not
rely on the pan detector.

• Do not use the appliance as a work surface or as a
storage surface.

• If there is a crack on the surface, disconnect power
supply to prevent the electrical shock.

• Users with a pacemaker must keep a distance of
minimum 30 cm from the induction cooking zones
when the appliance is in operation.

WARNING

Risk of fire or explosion.

• Fats and oil when heated can release flammable
vapours. Keep flames or heated objects away from
fats and oils when you cook with them.

• The vapours that very hot oil releases can cause
spontaneous combustion.

• Used oil, that can contain food remnants, can cause
fire at a lower temperature than oil used for the first
time.

• Do not put flammable products or items that are wet
with flammable products in, near or on the appliance.

• Do not try to extinguish a fire with water. Disconnect
the appliance and cover the flame with a lid or a
fire blanket.

WARNING

Risk of damage to the appliance.

• Do not keep hot cookware on the control panel.

• Do not let cookware to boil dry.

• Be careful not to drop utensils or cookware on the
glass, the glass surface can be damaged

• Do not activate the cooking zones with empty
cookware or without cookware.

• Do not put aluminium foil on the appliance.

• Cookware made of cast iron, aluminium or with a
damaged bottom can cause scratches on the glass
ceramic. Always lift these objects up when you have
to move them on the cooking surface.

Care And Cleaning

WARNING

Risk of damage to the appliance.

• Clean regularly the appliance to prevent the
deterioration of the surface material.

• Do not use water spray and steam to clean
the appliance.

• Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.

Built-in appliances

• Only use the built-in appliances after you assemble
the appliance into correct built-in units and work
surfaces that align to the standards.

Connection cable

• Use the correct mains cable of type H05BB-F Tmax
90°C (or higher) for a single phase or two
phase connection.

• Replace the damaged mains cable with a special
cable (type H05BB-F Tmax 90°C or higher). Speak to
your local Service Centre.

To attach the seal

• Clean the worktop in the area of the cut out section.

• Bond the seal stripe supplied on the lower edge
of the appliance along the outer edge of the glass
ceramic. Do not extend it. Let stay the cut ends in the
middle of one side. When, you cut it to length (add
some mm), push the two ends together.

Assembly

min.
600mm

min. 50mm

WARNING

Refer to “Safety information” chapter.

IMPORTANT

Before the installation, note down the serial number (Ser.
Nr.) from the rating plate at the front of this manual. The
rating plate of the appliance is on its lower casing.

SAFETY

4 5INSTALLATIONIMPORTANT SAFETY INSTUCTIONS

INSTALLATION INSTRUCTIONS (CONTINUED) SPECIFICATIONS

WHI634BB

R 5mm

=

WHI955BB

R5mm

Technical data

WHI634BB

WHI955BB

PNC 949 163 388 949 163 389

Product dimensions (wxd) mm 590 x 520 910 x 520

560

600mm
nominal

+1

mm490+1mm

Cut-out dimensions
(wxd)mm

Voltage (volts) 220-240 220-240

560 x 490 880 x 490

Cycles (Hz) 50-60 50-60

=

Total power (Watts) 6500 10600

Elements- Without/ With Boost (Watts) 3 5

min.
20mm

Front Left 1400/2500 2300/3200

Rear Left 1800/2800 2300/3200

min. 20mm

600mm
nominal

Front Right 3600/5200 1800/2800

Rear Right N/A 1400/2500

=

490

+1

mm

880+1mm

=

It is recommended to centre the bench cutout with
equal distance front and back as shown but the product
has also been certified to be installed with no clearance
between the rear edge of the cooktop glass and rear
wall if required. In doing so installers still need to leave
sufficient clearance to take into account that the glass
dimensions are larger than the cut out

Centre N/A 2300/3200

min.
38mm

Installation above
an oven

6 7SPECIFICATIONSINSTALLATION

PRODUCT DESCRIPTION

PRODUCT DESCRIPTION (CONTINUED)

WHI634BB

1 2

180

140

280

34

1

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =140 mm).

2

Induction cooking zone 3500 W, with Power function

5200 W (minimum cookware diameter =145 mm).

3

Control panel

4

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

Control panel layout - WHI634BB

6 10 7 8 7

4569654321

WHI954BA

210 140

210

210

21

180

3465

1

Induction cooking zone 2300 W, with Power

function 3200 W (minimum cookware diameter
=125 mm).

2

Induction cooking zone 1400 W, with Power function

2500 W (minimum cookware diameter =125 mm).

3

Induction cooking zone 1800 W, with Power function

2800 W (minimum cookware diameter =140 mm).

4

Induction cooking zone 2300 W, with Power function

3200 W (minimum cookware diameter =125 mm).

5

Induction cooking zone 2300 W, with Power

function 3200 W (minimum cookware diameter =125
mm).

6

Control panel

Control panel layout - WHI955BB

3

2 6 10 7 8 7 6

1 11 4 5 6 6 5 9 4 6 5 4

8 9PRODUCT DESCRIPTIONPRODUCT DESCRIPTION

PRODUCT DESCRIPTION (CONTINUED)

WARNING

OPERATING INSTRUCTIONS

Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which functions operate.

SENSOR FIELD FUNCTION

10

11

1

2

3

4

5

6

7

8

9

/

A heat setting display

Cooking zones’ indicators of timer

The timer display

/

It activates and deactivates the appliance

Sets all operating zones to a keep warm setting

It locks/unlocks the control panel

It activates the Power function

It increases or decreases the heat setting

It shows the heat setting

It shows for which zone you set the time

It shows the time in minutes

It selects the cooking zone

It increases or decreases the time

Connects left hand zones (selected models)

Heat setting displays

DISPLAY DESCRIPTION

The cooking zone is deactivated.

The Keep Warm function operates.

-

The cooking zone operates.

The Automatic Heat-up function operates.

The cookware is incorrect or too small, or there is no cookware on the cooking zone.

There is a malfunction.

A cooking zone is still hot (residual heat).

The Lock/Child Safety device operates.

The Power function operates.

The Automatic Switch-Off operates.

Residual heat indicator

The induction cooking zones make the heat necessary for
cooking directly in the bottom of the cookware. The glass
ceramic is hot from the heat of the cookware.

WARNING

Risk of burns from residual heat!

Activation and deactivation

Touch for 1 second to activate or deactivate
the appliance.

Automatic switch off

The function deactivates the appliance automatically if:

• All cooking zones are deactivated (

• You do not set the heat setting after you activate
the appliance.

• You spill something or put something on the control
panel for more than 10 seconds, (a pan, a cloth, etc).
The sound operates some time and the appliance
deactivates. Remove the object or clean the
control panel.

• The appliance become too hot (e.g. when a saucepan
boils dry). Before you use the appliance again, the
cooking zone must be cool.

• You use incorrect cookware. The symbol
and the cooking zone deactivates automatically after
2 minutes.

• You do not deactivate a cooking zone or change the
heat setting. After some time,

appliance deactivates. See the Heat Setting display
table below.

).

comes on

comes on and the

The times of Automatic Switch Off

HEAT
SETTING

-

-

-

COOKING ZONE
DEACTIVATES AFTER

6 hours

5 hours

4 hours

1.5 hours

The heat setting

Touch adjacent to the element you want to control
to increase the heat setting. Touch
element you want to control to decrease the heat setting.
The display shows the heat setting. Touch
adjacent to the element you want to control at the same
time to deactivate the cooking zone (does not apply
to WHI954BA).

adjacent to the

and

To start the Automatic Heat Up function for a
cooking zone:

1. Touch . The symbol comes on in the display.

2. Immediately touch
want to control. The symbol
the display.

3. Immediately touch
want to control again and again until the necessary
heat setting comes on. After 3 seconds
in the display.

4. To stop the function touch
you want to control.

adjacent to the element you

comes on in

adjacent to the element you

comes on

adjacent to the element

Power function

The Power function makes more power available to the
induction cooking zones. The Power function is activated
for 10 minutes at most. After, that the induction cooking
zone automatically sets back to highest heat setting. To

activate, touch

adjacent to the element you want to control.

or

, comes on. To deactivate, touch

Power management

The power management divides the power between two
cooking zones in a pair (see the illustration). The power
function increases the power to the maximum level for
one cooking zone in the pair. It automatically decreases
the power in the second cooking zone to a lower level. The
display for the reduced zone change between
two levels.

10 11OPERATING INSTRUCTIONSPRODUCT DESCRIPTION

Automatic heat up

You can get a
necessary heat setting
in a shorter time if you
activate the Automatic
Heat Up function.
This function sets the
highest heat setting
for some time (see
the illustration), and
then decreases to the
necessary heat setting.

HELPFUL HINTS AND TIPS

TIPS & INFORMATION

TIPS & INFORMATION

TIPS & INFORMATION

ENVIRONMENTAL TIPS

Timer

Use the Count Down Timer to set how long the cooking
zone operates for only this one time. Set the Timer after
the selection of the cooking zone.

You can set the heat setting before or after you set
the timer.

To set the cooking zone: touch again and again

•
until the indicator of a necessary cooking zone comes on.

• To activate or change the Timer: touch or of the
timer to set the time ( 00 - 99 minutes). When the
indicator of the cooking zone starts to flash slow, the
time counts down.

• To deactivate the Timer: set the cooking zone with

and touch to deactivate the Timer. The
remaining time counts back to 00. The indicator of
the cooking zone goes out.

• To see the remaining time: set the cooking zone with
. The indicator of the cooking zone starts to

flash quickly. The display shows the remaining time.
When the time comes to an end, the sound operates
and 00 flashes. The cooking zone deactivates.

• To stop the sound: touch

Timer as a minute minder while the cooking zones
do not operate. Touch
the time. When the time comes to an end, the sound
operates and 00 flashes

• To stop the sound: touch

. You can use the

. Touch or to set

.

Pause

The function sets all cooking zones that operate to the
lowest heat setting

When

The

• To activate this function touch

• To deactivate this function touch

operates, you cannot change the heat setting.

function does not stop the timer function.

comes on.

that you set before comes on.

.

The symbol

. The heat setting

Link Function (model WHI955BB)

The Link Function can be used with the griddle plate
accessory (sold separately).

The

function connects two cooking zones and they

operate as one.

First set the heat setting for one of the left hand cooking
zones. To start the Link function touch

To set or change the heat setting touch one of the left
hand controls.

To stop the Link function touch
then operate independently

.

. The cooking zones will

Lock

When the cooking zones operate, you can lock the control
panel, but not
the heat setting.

First set the heat setting. To start this function touch
The symbol comes on for 4 seconds. The Timer
stays on.

. It prevents an accidental change of

To stop this function touch
set before comes on. When you stop the appliance, you
also stop this function.

. The heat setting that you

The child safety device

This function prevents an accidental operation of
the appliance.

To activate the child safety device

• Activate the appliance with . Do not set the
heat settings.

• Touch

• Deactivate the appliance with

for 4 seconds. The symbol

comes on.

.

To deactivate the child safety device

• Activate the appliance with . Do not set the
heat settings. Touch

comes on.

• Deactivate the appliance with

for 4 seconds The symbol

.

To override the child safety device for only one
cooking time

• Activate the appliance with . The symbol
comes on

• Touch
seconds. You can operate the appliance.

• When you deactivate the appliance with
child safety device operates again.

.

for 4 seconds. Set the heat setting in 10

Count down timer

Use the Count Down Timer to set how long the cooking
zone operates for one cooking session. Set the Count
Down Timer after the selection of the cooking zone.
You can set the heat setting before or after you set the
timer.

• To set the cooking zone: touch
until the indicator of the required cooking zone comes
on.

• Starting the Count Down Timer: touch
timer to set the time (00 - 99 minutes). When the
indicator of the cooking zone flashes slower, the time
counts down.

• Checking the remaining time: select the cooking zone
with
faster. Display shows the remaining time.

• Changing the Count Down Timer: select the cooking
zone with

• Stopping the timer: select the cooking zone with

backwards to 00. The indicator of the cooking zone
goes out. To switch off you can also touch
at the same time.

• When the time elapses, the sound operates and 00
flashes. The cooking zone switches off.

• Stopping the sound: touch

.

. The indicator of the cooking zone flashes

touch or .

. Touch . The remaining time counts

again and again

of the

.

, the

and

The noises during operation

IMPORTANT

Use the induction cooking zones with correct cookware.

Cookware for induction cooking zones

IMPORTANT

For induction cooking zones a strong electromagnetic
field creates the heat in the cookware very quickly.

Cookware material

• Correct: cast iron, steel, enamelled steel, stainless
steel, the bottom made of multi-layer (with correct
mark from a manufacturer).

• Not correct: aluminium, copper, brass, glass,
ceramic or porcelain.

Cookware is correct for an induction hob if ...

• Some water boils very quickly on a zone set to the
highest heat setting.

• A magnet pulls on to the bottom of the cookware.

IMPORTANT

The bottom of the cookware must be as thick and flat as
possible. Cookware dimensions: induction cooking zones
adapt to the dimension of the bottom of the cookware
automatically to some limit.

If you can hear

• crack noise: cookware is made of different materials
(Sandwich construction).

• whistle sound: you use one or more cooking zones
with high power levels and the cookware is made of
different materials (Sandwich construction).

• humming: you use high power levels.

• clicking: electric switching occurs.

• hissing, buzzing: the fan operates.

The noises are normal and do not refer to appliance
malfunction.

If unfamiliar with induction units, please first compare
the operating sounds of a demonstration model at your
retailer before calling service. If a service call is placed and
the sounds are normal, you will be charged for the visit.

Energy saving

ENVIRONMENT

• If it is possible, always put the lids on the cookware.

• Put cookware on a cooking zone before you start it.

Examples of cooking applications

The data in the table is for guidance only.

HEAT
SETTING

1

1-2 Hollandaise sauce, melt: butter,

1-2 Solidify: fluffy omelettes, baked eggs 10-40 min Cook with a lid on

2-3 Simmer rice and milk based dishes, heating

3-4 Steam vegetables, fish, meat 20-45 min Add some tablespoons of liquid

4-5 Steam potatoes 20-60

4-5 Cook larger quantities of food, stews and

6-7 Gentle fry: escalope, veal cordon bleu,

7-8 Heavy fry, hash browns, loin steaks, steaks 5-15 min Turn halfway through

9 Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips

USE TO: TIME HINTS

Keep warm the food you cooked as

required

chocolate, gelatine

up ready-cooked meals

soups

cutlets, rissoles, sausages, liver, roux, eggs,
pancakes, doughnuts

5-25 min Mix from time to time

25-50 min Add the minimum twice as much liquid as

min

60-150
min

as
required

Put a lid on a cookware

rice, mix milk dishes part procedure through

Use max. 1⁄4 L water for 750g of potatoes

Up to 3 L liquid plus ingredients

Turn halfway through

The Power function is best to heat up large quantities of water.

12 13HELPFUL HINTS AND TIPSOPERATING INSTRUCTIONS

TIPS & INFORMATION

CARE AND CLEANING

TROUBLESHOOTING

Care and cleaning

Clean the appliance after each use. Always use cookware
with clean bottom.

IMPORTANT

Scratches or dark stains on the glass ceramic have no
effect on how the appliance operates.

To remove the dirt:

1. Remove immediately: melted plastic, plastic foil, and
food with sugar. If not, the dirt can cause damage to
the appliance. Use a special scraper for the glass . Put
the scraper on the glass surface at an acute angle
and move the blade on the surface.

Remove after the appliance is sufficiently cool:

limescale rings, water rings, fat stains, shiny metallic
discolorations. Use a special cleaning agent for glass
ceramic or stainless steel.

2. Clean the appliance with a moist cloth and some
detergent.

3. At the end rub the appliance dry with a clean cloth.

PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY

Red rings, limescale
or water rings, shiny
metallic or other
discolouration,
scratches/ shadows,
bubbles or other
miscellaneous
marks or stains
on ceramic glass
cooktop surface.

Pitting of ceramic
glass surface.

You cannot activate
the appliance or
operate it.

Cooktop surface has not been cleaned
correctly. Cleaning/ maintenance of the
cooktop surface is not covered under
warranty. If a service call is placed to clean
the cooktop you will be charged for the visit.

Spillovers of liquid with high sugar content. These types of spills must be removed

• You touched 2 or more sensor fields at the
same time.

• The

• There is water or fat stains on the
control panel.

function operates.

Use a ceramic glass cleaner such as Cerapol.

immediately with a special scraper for the
glass. If not, permanent damage to the
cooktop glass can occur, which is not covered
under warranty.

• Touch only one sensor field.

• Refer to the chapter “Operating
instructions”

• Clean the control panel.

You cannot activate
the appliance or
operate it.

A Sound operates
and the appliance
deactivates. A sound
operates when
the appliance is
deactivated.

The appliance
deactivates.

Activate the appliance again and set the heat
setting in 10 seconds.

• You touched 2 or more sensor fields at the
same time.

• The Child Safety Device or the
operates.

• There is water or fat stains on the
control panel.

You put something on one or more
sensor fields.

You put something on the

or

.

• Only touch one sensor field.

• See the chapter “Operating instructions”.

• Clean the control panel.

Remove the object from the sensor fields.

Remove object from the sensor field.

14 15TROUBLESHOOTINGCARE AND CLEANING

PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY

The residual heat
indicator does not

The cooking zone is not hot because it
operated only for a short time.

If the cooking zone should be hot, speak to
the service centre.

comes on.

The Automatic Heat
Up function does

• There is still residual heat on the
cooking zone.

• Let the cooking zone become
sufficiently cool.

not operate.

• The highest heat setting is set.

• The highest heat setting has the same
power as the Automatic Heat Up function.

The heat setting

The Power management is activated. See the section Power management.
changes between
two levels.

The sensor fields
become hot.

comes on

comes on

The cookware is too large or you out it too

near to the controls.

Put large cookware on the rear cooking zones
if it is necessary.

The Automatic Switch Off operates. Deactivate the appliance and activate it again.

• No cookware on the cooking zone.

• Not correct cookware.

• The diameter of the bottom of the

• Put cookware on the cooking zone.

• Use the correct cookware.

• Move cookware to a smaller cooking zone.

cookware is too small for the cooking zone.

and a number

comes on.

There is an error in the appliance. Disconnect the appliance from the electrical

supply for some time. Disconnect the fuse
from the electrical system of the house.

Connect again. If comes on again, speak
to the service centre.

comes on

There is an error in the appliance, because

either the cookware boils dry or you’ve used

incorrect cookware. Overheating protection

for cooking zone operates. The automatic

switch-off operates.

Deactivate the appliance. Remove the
hot cookware. After approximately 30
seconds, activate the cooking zone again.
If the cookware was the problem, the error
message goes out of the display, but the
residual heat indicator can stay. Let the
cookware become sufficiently cool and refer
to “Cookware for the induction cooking zone”
to see if your cookware is compatible with
the appliance.

Warranty

APPLIANCE: WESTINGHOUSE BUILT-IN OVENS, COOKTOPS AND

This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.

1. In this warranty:

(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the

(b) ‘Appliance’ means any Electrolux product purchased by you and

(c) ‘ASC’ means Electrolux’s authorised serviced centres;

(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products

 (e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis

(f) ‘you’ means the purchaser of the Appliance not having purchased

2. Application: This warranty only applies to new Appliances, purchased

3. Warranty Period: Subject to these terms and conditions, this warranty

4. Repair or replace warranty: During the Warranty Period, Electrolux

5. Travel and transportation costs: Subject to clause 7, Electrolux will

6. Proof of purchase is required before you can make a claim under this

7. Exclusions: You may not make a claim under this warranty unless the

 (a) lightglobes,batteries,ltersorsimilarperishableparts;

(b) parts and Appliances not supplied by Electrolux;

 (c) cosmeticdamagewhichdoesnotaecttheoperationofthe

FOR SALES IN AUSTRALIA AND NEW ZEALAND

FREESTANDING COOKER

Competition and Consumer Act 2010;

accompanied by this document;

Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;

warranty;

the Appliance for re-sale, and ‘your’ has a corresponding meaning.

and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non­excludable statutory guarantees in Australia and New Zealand.

continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.

or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy

oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits

ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.

bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.

warranty.

defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:

Appliance;

(d) damage to the Appliance caused by:
(i) negligence or accident;

(ii) misuse or abuse, including failure to properly maintain or service;

(iii) improper, negligent or faulty servicing or repair works done by

anyone other than an Electrolux authorised repairer or ASC;

(iv) normal wear and tear;

(v) power surges, electrical storm damage or incorrect power supply;

(vi) incomplete or improper installation;

(vii) incorrect, improper or inappropriate operation;

(viii) insect or vermin infestation;

(ix) failure to comply with any additional instructions supplied with

the Appliance;

In addition, Electrolux is not liable under this warranty if:

(a) the Appliance has been, or Electrolux reasonably believes that the

Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;

 (b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;

(c) the Appliance’s serial number or warranty seal has been removed

or defaced

8. How to claim under this warranty: To enquire about claiming under

this warranty, please follow these steps:

(a) carefully check the operating instructions, user manual and the terms

of this warranty;

(b) have the model and serial number of the Appliance available;

(c) have the proof of purchase (e.g. an invoice) available;

(d) telephone the numbers shown below.

9. Australia: For Appliances and services provided by Electrolux in

Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.

10. New Zealand: For Appliances and services provided by Electrolux

in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.

11.Condentiality: You accept that if you make a warranty claim, Electrolux

and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.

16 17TROUBLESHOOTING

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

FOR SERVICE

ortondtheaddressofyournearest

authorised service centre in Australia

PLEASE CALL 13 13 49

For the cost of a local call (Australia only)

FOR SERVICE

ortondtheaddressofyournearest

authorised service centre in New Zealand

PLEASE CALL 0800 10 66 10

(New Zealand only)

WCook_Warr_Apr17

Important Notice

AUSTRALIA

ELECTROLUX HOME PRODUCTS

163 O’Riordan Street, Mascot NSW 2020

electrolux.com.au

NEW ZEALAND

ELECTROLUX (NZ) Limited

3-5 Niall Burgess Road, Mount Wellington

electrolux.co.nz

FOR SPARE PARTS

ortondtheaddressofyournearest

spare parts centre in Australia

PLEASE CALL 13 13 50

For the cost of a local call (Australia only)

FOR SPARE PARTS

ortondtheaddressofyournearest

spare parts centre in New Zealand

PLEASE CALL 0800 10 66 20

(New Zealand only)

WARRANTY

NOTES NOTES

18 19NOTESNOTES18

For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:

AUSTRALIA

phone: [phone]
fax: [phone]
email: [e-mail]
web: westinghouse.com.au

NEW ZEALAND

phone: [phone]
fax: [phone]
email: [e-mail]
web: westinghouse.co.nz

TOP SERVICE

Top Service encompasses the after sales service
provided by The Electrolux Group to consumers
including delivery, home service and spare parts.

and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.

Used under license. All Rights Reserved.

Part Number: A14095403 Rev.A
© 2018 Electrolux Home Products Pty Ltd
ABN 51 004 762 341
WMAN_Induction_Sep18