Page 1
USER MANUAL
INDUCTION COOKTOP
WHI323BC
Page 2
TIPS & INFORMATION
ENVIRONMENTAL TIPS
WARNING
WARNING
WARNING
WARNING
TIPS & INFORMATION
ENVIRONMENTAL TIPS
CONTENTSCONGRATULATIONS
WARNING
IMPORTANT SAFETY INSTRUCTIONS
Dear customer,
Congratulations on the purchase of your new cooktop.
Before you use the cooktop, we recommend that you
read through the whole user manual which provides the
description of the cooktop and its functions.
To avoid the risks that are always present when you use
an electrical appliance, it is important that the cooktop
is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.
A
fter unpacking the appliance, please check it is not
damaged. If in doubt, do not use the appliance but
contact your local Customer Care Centre.
For contact details, refer to the last page of this user
manual. T
Australian Standard AS/NZS 60335.2.6
his appliance complies with requirements of
Conditions of use
This appliance is intended to be used in household
and similar applications such as:
• Staff kitchen areas in shops, offices and other
working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments
Please ensure you read the instruction manual fully
before you call for service, or a full service fee could
be applicable.
ecord model and serial number here:
R
Model number:........................................................................................
Serial number:
PNC: .............................................................................................................
.........................................................................................
Important safety instructions ........................................................3
Installation instructions ....................................................................5
Product description ...........................................................................7
Operating instructions ..................................................................... 9
Helpful hints and tips ....................................................................... 11
Care and cleaning ............................................................................. 12
Troubleshooting... .............................................................................. 13
Warranty ................................................................................................ 15
Please read the user manual carefully and store in a handy
place for later reference.
The symbols you will see in this booklet have
these meanings:
WARNING
This symbol indicates information concerning your
personal safety.
CAUTION
This symbol indicates information on how to avoid
damaging the appliance.
IMPORTANT
This symbol indicates tips and information about use
of the appliance.
ENVIRONMENT
This symbol indicates tips and information about
economical and ecological use of the appliance.
IMPORTANT INFORMATION THAT
MAY IMPACT YOUR MANUFACTURER’S
WARRANTY
Adherence to the directions for use in this manual
is extremely important for health and safety. Failure
to strictly adhere to the requirements in this manual
may result in personal injury, property damage
and affect your ability to make a claim under the
Westinghouse manufacturer’s warranty provided
with your product. Products must be used, installed
and operated in accordance with this manual.
You may not be able to claim on the Westinghouse
acturer’s warranty in the event that your
manuf
product fault is due to failure to adhere this manual.
IMPORTANT
Check for any damage or marks
If you find the cooktop is damaged or marked, you must
report it within 7 days if you wish to claim for damage/
marks under the manufacturer’s warranty. This does not
affect your statutory rights.
ENVIRONMENT
Information on disposal for users
• All of the packaging materials are recyclable.
Please dispose of those materials through your local
ecycling depot or by placing them in appropriate
r
collection containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method
of disposal.
WARNING
Risk of suffocation, injury or permanent disability.
• Do not let persons, children included, with reduced
physical sensory, reduced mental functions or lack of
experience and knowledge use the appliance. They
must have supervision or instruction for the operation
of the appliance by a person who is responsible for
their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the appliance
when it operates or when it cools down. Accessible
parts are hot.
• If the appliance has a child safety device, we
recommend that you activate it.
Installation
WARNING
Only a qualified person must install this appliance.
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Obey the installation instruction supplied with
the appliance.
• Keep the minimum distance from the other
appliances and units.
• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.
• Seal the cut surfaces with a sealant to prevent
moisture to cause swelling.
• Protect the bottom of the appliance from steam
and moisture.
• Do not install the appliance adjacent to a door or
under a window. This prevents hot cookware to fall
from the appliance when the door or the window is
opened.
• If the appliance is installed above drawers make sure
that the space, between the bottom of the appliance
and the upper drawer, is sufficient for air circulation.
• Make sure that the ventilation space of 5 mm,
between the worktop and the front of the below unit,
is free. The warranty does not cover damages caused
by the lack of an adequate ventilation space.
• The bottom of the appliance can get hot. We
recommend to install a non-combustible separation
panel under the appliance to prevent access to
the bottom.
Electrical connection
WARNING
Risk of fire and electrical shock.
• All electrical connections must be made by a
qualified electrician. Before wiring make sure the
mains terminal is not live.
• Make sure the appliance is installed correctly. Loose
and incorrect plug and socket connections can make
the terminal become too hot.
• The appliance must be installed correctly to ensure
anti-shock protection.
• Cables from other electrical appliances must not
touch the hot surface of the appliance.
• Other than the connection point in the terminal
block, do not let the electrical supply cord touch the
appliance or hot cookware. Ensure electrical supply
cord is not tangled.
• Use a strain relief clamp on cable.
• Use the correct mains cable.
• Make sure there is no damage to the mains plug
and to the mains cable. Contact the Service or an
electrician to change a damaged mains cable.
• The electrical installation must have an isolation
device which lets you disconnect the appliance from
the mains at all poles. The isolation device must have
a contact opening width of minimum 3mm.
• Use only correct isolation devices: line protecting
cut-outs, fuses (screw type fuses removed from the
holder), earth leakage trips and contactors.
2 3CONTENTS SAFETY INSTRUCTIONS
SAFETYCONTENTS
Page 3
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
WARNING
WARNING
TIPS & INFORMATION
WARNING
INSTALLATION INSTRUCTIONS
Use
WARNING
Risk of injury, burns or electric shock.
• Use this appliance in a household environment.
• Do not change the specification of this appliance.
• Do not use an external timer or a separate remotecontrol system to operate the appliance.
• Do not let the appliance stay unattended
during operation.
•
Do not operate the appliance with wet hands or when
it has contact with water.
• Do not put cutlery or saucepan lids on the cooking
zones. They can become hot.
• Set the cooking zone to “off” after each use. Do not
rely on the pan detector.
• Do not use the appliance as a work surface or as a
storage surface.
• If there is a crack on the surface, disconnect power
supply to prevent the electrical shock.
• Users with a pacemaker must keep a distance of
minimum 30 cm from the induction cooking zones
when the appliance is in operation.
WARNING
Risk of fire or explosion.
• Fats and oil when heated can release flammable
vapours. Keep flames or heated objects away from
fats and oils when you cook with them.
• The vapours that very hot oil releases can cause
spontaneous combustion.
• Used oil, that can contain food remnants, can
cause fire at a lower temperature than oil used for
the first time.
•
Do not put flammable products or items that are wet
with flammable products in, near or on the appliance.
• Do not try to extinguish a fire with water. Disconnect
the appliance and cover the flame with a lid or a
fire blanket.
WARNING
Risk of damage to the appliance.
• Do not keep hot cookware on the control panel.
• Do not let cookware to boil dry.
• Be careful not to drop utensils or cookware on the
glass, the glass surface can be damaged
• Do not activate the cooking zones with empty
cookware or without cookware.
• Do not put aluminium foil on the appliance.
• Cookware made of cast iron, aluminium or with a
damaged bottom can cause scratches on the glass
ceramic. Always lift these objects up when you have
to move them on the cooking surface.
Care And Cleaning
WARNING
Risk of damage to the appliance.
• Regularly clean the appliance to prevent deterioration
of the surface material.
• Do not use water spray and steam to clean
the appliance.
Clean the appliance with a moist soft cloth. Only use
•
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
Built-in appliances
• Only use the built-in appliances after you assemble
the appliance into correct built-in units and work
surfaces that align to the standards.
To attach the seal
• Clean the worktop in the area of the cut out section.
• Bond the seal stripe supplied on the lower edge
of the appliance along the outer edge of the glass
ceramic. Do not extend it. Let stay the cut ends in the
middle of one side. When, you cut it to length (add
some mm), push the two ends together.
Connection cable
• Use the correct mains cable of type H05BB-F Tmax
90°C (or higher) for a single phase or two
phase connection.
• Replace the damaged mains cable with a special
cable (type H05BB-F Tmax 90°C or higher). 3 x
2
2.5mm
local Service Centre.
• The earth cord (green/yellow/cable) must be 2cm
longer than phase and neutral cable (blue and brown
cables).
• The cable conditions must be in accordance with
regulations and the terminal screws tightened
securely.
• The connecting cable is to be secured with the mains
cable cleat and the covering closed by pressing firmly
(lock into place).
• Before switching on for the first time, any protective
foil or stickers must be removed from the glass
ceramic surface.
with an all-pole 25A breaker. Speak to your
Assembly
min.
500mm
min. 50mm
IMPORTANT
Before the installation, note down the serial number
(Ser. Nr.) from the rating plate. The rating plate of the
appliance is on its lower casing.
WARNING
Refer to “Safety information” chapter.
NOTE: The clearance must meet or exceed the minimum
recommended for both the rangehood and cooktop.
Refer to the rangehood installation manual.
4 5SAFETY INSTRUCTIONS INSTALLATION
Page 4
INSTALLATION INSTRUCTIONS (CONTINUED)
WHI323BC
R 5mm
=
490
+1
mm
600mm
+1
270
mm
=
Technical data
PNC
Product dimensions (w x d) mm
Cut-out dimensions (w x d) mm
Voltage (volts)
Cycles (Hz)
Total power
Elements (Watts)
Front (Watts)
Rear (Watts)
WHI323BC
949 163 424
300 x 520
270 x 490
220-240
50-60
3700
2
1400/2500
2300/ 3200
PRODUCT DESCRIPTION
WHI324BA
1
2
3
1
Induction cooking zone 2300 W, with Power function 3200 W
2
Induction cooking zone 1400 W, with Power function 2500 W
3
Control panel
5
8
IMPORTANT
It is recommended to centre the bench cutout with
equal distance front and back as shown but the product
has also been certified to be installed with no clearance
thebetween the rear edge of cooktop glass and rear
wall if required. In doing so, installers still need to leave
sufficient clearance to take into account that the glass
than the cut out.dimensions are larger
Installation above
an oven
min. 20mm
min. 38mm
1
2 9 963 55
7
Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which functions operate.
SENSOR FIELD FUNCTION
1
2
3
4
5
/
A heat setting display Shows the heat setting
It activates and deactivates the appliance
Sets all operating zones to a keep warm setting
It locks/unlocks the control panel
Increase or decrease the heat setting
6
7
8
9
/
The timer display It shows the time in minutes
P
It selects the cooking zone
It increases or decreases the time
It activates the Power function
6 7INSTALLATION DESCRIPTION
Page 5
WARNING
ENVIRONMENTAL TIPS
PRODUCT DESCRIPTION (CONTINUED)
OPERATING INSTRUCTIONS
Heat setting displays
DISPLAY DESCRIPTION
The cooking zone is deactivated.
-
The cooking zone operates.
The Keep Warm function operates.
The Automatic Heat-up function operates.
The cookware is incorrect or too small, or there is no cookware on the cooking zone.
There is a malfunction.
A cooking zone is still hot (residual heat).
The Lock/Child Safety device operates.
The Power function operates.
The Automatic Switch-Off operates.
OptiHeat Control ( 3 step residual heat indicator)
WARNING
Risk of burns from residual heat!
OptiHeat Control shows the level of the residual heat.
The induction cooking zones make the heat necessary
for cooking directly in the bottom of the cookware.
The glass ceramic is hot from the heat of the cookware.
ENVIRONMENT
Disposal
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
waste handling of this product. For more detailed
information about recycling of this product, please
contact your local council, your household waste disposal
service or the shop where you purchased the product.
Activation and deactivation
Touch for 1 second to activate or deactivate
the appliance.
Automatic switch off
The function deactivates the appliance automatically if:
• All cooking zones are deactivated (
• You do not set the heat setting after you activate
the appliance.
• You spill something or put something on the control
panel for more than 10 seconds, (a pan, a cloth, etc.).
The sound operates until you remove the object.
Remove the object or clean the control panel.
• The appliance become too hot (e.g. when a saucepan
boils dry). Before you use the appliance again, the
cooking zone must be cool.
• You use incorrect cookware. The symbol
and the cooking zone deactivates automatically after
2 minutes.
• You do not deactivate a cooking zone or change the
heat setting. After some time,
appliance deactivates. See the table.
).
comes on
comes on and the
The times of Automatic Switch Off
HEAT SETTING COOKING ZONE DEACTIVATES AFTER
-
-
-
6 hours
5 hours
4 hours
1.5 hours
The heat setting
Touch the control bar at the heat setting. Chnage to the
left or the right, if it is neccessary. Do not release before
you have a correct heat setting. The display shows the
heat setting. (applies to WHI645BC and WHI945BC)
Automatic heat up
You can get a necessary heat setting in a shorter time if you
activate the Automatic Heat Up function. This function sets
the highest heat setting for some time (see the illustration
above), and then decreases to the necessary heat setting.
To start the Automatic Heat Up function for a
cooking zone:
1. Touch . The symbol comes on in the display.
2. Immediately touch
you want to control. The symbol comes on in
the display.
3. Immediately touch
want to control again and again until the necessary
heat setting comes on. After 3 seconds
in the display.
4. To stop the function touch
you want to control.
adjacent to the element
adjacent to the element you
comes on
adjacent to the element
Power function
The Power function makes more power available to the
induction cooking zones. The Power function is activated
for 10 minutes at most. After, that the induction cooking
zone automatically sets back to highest heat setting.
To activate, touch
adjacent to the element you want to control.
or
, comes on. To deactivate, touch
Packaging material
The packaging materials are friendly to the environment
and can be recycled. The plastic components are
identified by marking: >PE<,>PS<, etc. Discard the
packaging materials as household waste at the waste
disposal facilities in your municipality.
8 9DESCRIPTION OPERATING INSTRUCTIONS
Page 6
OPERATING INSTRUCTIONS (CONTINUED)
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
ENVIRONMENTAL TIPS
HELPFUL HINTS AND TIPS
Power management
The power management divides the power between
two cooking zones in a pair (see the figure). The power
function increases the power to the maximum level for
one cooking zone in the pair and automatically decreases
in the second cooking zone to a lower power level. The
display for the reduced zone alternates.
Timer
Use the timer to set how long the cooking zone operates
for one cooking session.
You can set the heat setting before or after you set
the timer.
• To set the cooking zone: touch
again until the indicator of the necessary cooking
zone comes on.
• To activate or change the Timer: touch
timer to set the time (00 - 99 minutes). When the
indicator of the cooking zone starts to flash slow, the
time counts down.
• To deactivate the Timer: select the cooking zone with
and touch to deactivate the Timer. The
remaining time counts back to . The indicator of
the cooking zone goes out.
• To see the remaining time: select the cooking zone
with
to flash quickly. The display shows the remaining time.
When the time comes to an end, the sound operates
and flashes. The cooking zone deactivates.
• To stop the sound: touch
Timer as a minute minder while the cooking zones
do not operate. Touch
the time. When the time comes to an end, the sound
operates and flashes.
. The indicator of the cooking zone starts
. Touch or to set
again and
or of the
. You can use the
Pause
The function sets all cooking zones that operate to
the lowest heat setting
When
heat setting.
The
• To activate this function touch
• To deactivate this function touch
operates, you cannot change the
function does not stop the timer function.
comes on.
setting that you set before comes on.
.
The symbol
. The heat
Lock
When the cooking zones operate, you can lock the
control panel, but not
change of the heat setting.
Touch the symbol
4 seconds.
To stop this function touch
set before comes on. When you stop the appliance, you
also stop this function.
. It prevents an accidental
. The symbol comes on for
. The heat setting that you
The child safety device
This function prevents an accidental operation of the
appliance.
To activate the child safety device
• Activate the appliance with . Do not set the heat
settings.
• Touch
• Deactivate the appliance with
for 4 seconds. The symbol
.
comes on.
To deactivate the child safety device
• Activate the appliance with . Do not set the heat
settings. Touch
comes on.
• Deactivate the appliance with
for 4 seconds. The symbol
.
To override the child safety device for only one
cooking time
• Activate the appliance with . The symbol
comes on
• Touch
seconds. You can operate the appliance.
• When you deactivate the appliance with
child safety device operates again.
.
for 4 seconds. Set the heat setting in 10
, the
The noises during operation
IMPORTANT
Use the induction cooking zones with correct cookware.
• Cookware made of enamelled steel and with
aluminium or copper bottoms can cause
discolouration on glass ceramic surface.
Cookware for induction cooking zones
IMPORTANT
For induction cooking zones a strong electro-magnetic
field creates the heat in the cookware very quickly.
Cookware material
• Correct: cast iron, steel, enamelled steel, stainless
steel, the bottom made of multi- layer (with correct
mark from a manufacturer).
• Not correct: aluminium, copper, brass, glass,
ceramic, porcelain.
Cookware is correct for an induction hob if ...
• Some water boils very quickly on a zone set to the
highest heat setting.
• A magnet pulls on to the bottom of the cookware.
If you can hear
• crack noise: cookware is made of different materials
(Sandwich construction).
• whistle sound: you use one or more cooking zones
with high power levels and the cookware is made of
different materials (Sandwich construction).
• humming: you use high power levels.
• clicking: electric switching occurs.
• hissing, buzzing: the fan operates.
The noises are normal and do not refer to appliance
malfunction.
If unfamiliar with induction units please first compare
the operating sounds of a demonstration model at your
retailer before calling service. If a service call is placed and
the sounds are normal you will be charged for the visit.
Energy saving
ENVIRONMENT
• If it is possible, always put the lids on the cookware.
• Put cookware on a cooking zone before you start it.
IMPORTANT
The bottom of the cookware must be as thick and flat as
possible. Cookware dimensions: induction cooking zones
adapt to the dimension of the bottom of the cookware
automatically to some limit.
The examples of cooking applications
The data in the table is for guidance only.
HEAT SETTING USE TO: TIME HINTS
1
1-2 Hollandaise sauce, melt: butter,
1-2 Solidify: fluffy omelettes, baked eggs 10-40 min Cook with a lid on
2-3 Simmer rice and milk based dishes,
3-4 Steam vegetables, fish, meat 20-45 min Add some tablespoons of liquid
4-5 Steam potatoes 20-60 min Use max. 1⁄4 L water for 750g of potatoes
4-5 Cook larger quantities of food, stews
6-7 Gentle fry: escalope, veal cordon
7-8 Heavy fry, hash browns, loin steaks,
9 Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips
Keep warm the food you cooked as required Put a lid on a cookware
5-25 min Mix from time to time
chocolate, gelatine
25-50 min Add the minimum twice as much liquid as
heating up ready-cooked meals
60-150 min Up to 3 L liquid plus ingredients
and soups
as required Turn halfway through
bleu, cutlets, rissoles, sausages, liver,
roux, eggs, pancakes, doughnuts
5-15 min Turn halfway through
steaks
rice, mix milk dishes part procedure through
The Power function is best to heat up large quantities of water.
10 11OPERATING INSTRUCTIONS HELPFUL HINTS AND TIPS
Page 7
TIPS & INFORMATION
TIPS & INFORMATION
CARE AND CLEANING
TROUBLESHOOTING
Care and cleaning
Clean the appliance after each use. Always use cookware
with clean bottom.
IMPORTANT
Sharp objects and abrasive cleaning agents will damage
the appliance. For your safety, do not clean the appliance
with steam blasters or high-pressure cleaners.
IMPORTANT
Scratches or dark stains on the glass ceramic cause no
effect on how the appliance operates.
To remove the dirt:
1. Remove immediately: melted plastic, plastic foil, and
food with sugar. If not, the dirt can cause damage to
the appliance. Use a special scraper for the glass. Put
the scraper on the glass surface at an acute angle
and move the blade on the surface.
Remove after the appliance is sufficiently cool:
limescale rings, water rings, fat stains, shiny metallic
discolourations. Use a special cleaning agent for glass
ceramic or stainless steel.
2. Clean the appliance with a moist cloth and
some detergent.
At the end rub the appliance dry with a clean cloth.
3.
PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY
Red rings, limescale
or water rings, shiny
metallic or other
discolouration,
scratches/shadows,
bubbles or other
miscellaneous
marks or stains
on ceramic glass
cooktop surface.
Pitting of ceramic
glass surface.
You cannot activate
the appliance or
operate it.
You cannot activate
the appliance or
operate it.
• Cooktop surface has not been cleaned
correctly. Cleaning/ maintenance of the
cooktop surface is not covered under
warranty. If a service call is placed to
clean the cooktop you will be charged
for the visit.
• Spillovers of liquid with high sugar content. • These types of spills must be removed
• You touched 2 or more sensor fields at the
same time.
• The
• There is water or fat stains on the control
panel.
• You touched 2 or more sensor fields at the
same time.
• The Child Safety Device or the Lock or
operates.
• There is water or fat stains on the
control panel.
function operates.
• Use a ceramic glass cleaner such as Cerapol.
immediately with a special scraper for
the glass. If not permanent damage to
the cooktop glass can occur which is not
covered under warranty.
• Touch only one sensor field.
• Refer to the chapter “Operating
instructions”
• Clean the control panel.
• Activate the appliance again and set the
heat setting in 10 seconds.
• Only touch one sensor field.
• See the chapter Operating instruction.
• Clean the control panel.
A Sound operates
and the appliance
deactivates. A sound
operates when
the appliance is
deactivated.
The appliance
deactivates.
The residual heat
indicator does not
comes on.
The Automatic Heat
Up function does
not operate.
• You put something on one or more
sensor fields.
• You put something on the
• The cooking zone is not hot because it
operated only for a short time.
• There is still residual heat on the
cooking zone.
• The highest heat setting is set.
.
• Remove the object from the sensor fields.
• Remove object from the sensor field.
• If the cooking zone should be hot, speak to
the service centre.
• Let the cooking zone become
sufficiently cool.
• The highest heat setting has the same
power as the Automatic Heat Up function.
12 13CARE AND CLEANING TROUBLESHOOTING
Page 8
WARNING
TIPS & INFORMATION
TROUBLESHOOTING (CONTINUED)
PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY
The heat setting
changes between
two levels.
The sensor fields
become hot.
comes on
comes on
and a number
comes on.
comes on
WARNING
Repairs to the appliance are only to be carried out by
qualified service engineers. Considerable danger to the
user may result from improper repairs.
IMPORTANT
If the appliance has been wrongly operated, the visit
from the customer service technician or dealer may
not take place free of charge, even during the
warranty period.
• The Power management is activated. • See the section Power management.
• The cookware is too large or you out it too
near to the controls.
• The Automatic Switch Off operates. •
• No cookware on the cooking zone.
• Not correct cookware.
• The diameter of the bottom of the
• Put large cookware on the rear cooking
zones if it is necessary.
Deactivate the appliance and activate it again.
• Put cookware on the cooking zone.
• Use the correct cookware.
• Move cookware to a smaller cooking zone.
cookware is too small for the cooking zone.
• There is an error in the appliance. • Disconnect the appliance from the electrical
supply for some time. Disconnect the fuse
from the electrical system of the house.
Connect again. If
to the service centre.
• There is an error in the appliance, because
either the cookware boils dry or you’ve used
incorrect cookware. Overheating protection
for cooking zone operates. The automatic
switch-off operates.
• Deactivate the appliance. Remove the
hot cookware. After approximately 30
seconds, activate the cooking zone again.
If the cookware was the problem, the error
message goes out of the display, but the
residual heat indicator can stay. Let the
cookware become sufficiently cool and refer
to “Cookware for the induction cooking
zone” to see if your cookware is compatible
with the appliance.
comes on again, speak
Warranty
APPLIANCE: WESTINGHOUSE BUILT-IN OVENS, COOKTOPS AND
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
(b) ‘Appliance’ means any Electrolux product purchased by you and
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
(f) ‘you’ means the purchaser of the Appliance not having purchased
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any nonexcludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
Proof of purchase is required before you can make a claim under this
6.
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
FOR SALES IN AUSTRALIA AND NEW ZEALAND
FREESTANDING COOKER
Competition and Consumer Act 2010;
accompanied by this document;
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
warranty;
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
Appliance;
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
14 15WARRANTYTROUBLESHOOTING
AUSTRALIA
NEW ZEALAND
WCook_Warr_Jul19
ortondtheaddressofyournearest
FOR SERVICE
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
Page 9
For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
AUSTRALIA
phone: 13 13 49
email: customercare@electrolux.com.au
web: westinghouse.com.au
NEW ZEALAND
phone: 0800 436 245
email: customercare@electrolux.co.nz
web: westinghouse.co.nz
and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license. All Rights Reserved.
Part Number: A19136403 Issue A
© 2019 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
WMAN_WHI323BC_Nov19
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