Page 1
USER MANUAL
CERAMIC COOKTOPS
WHC644BA, WHC744BA,
WHC944BA, WHC934BA
Page 2
CONGRATULATIONS
WARNING
WARNING
TIPS & INFORMATION
ENVIRONMENTAL TIPS
CONTENTS
Dear customer,
Congratulations on the purchase of your new cooktop.
Before you use the cooktop, we recommend that you
read through the whole user manual which provides the
description of the cooktop and its functions.
To avoid the risks that are always present when you use
an electrical appliance, it is important that the cooktop
is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.
After unpacking the appliance, please check it is not
damaged. If in doubt, do not use the appliance but
contact your local Customer Care Centre.
For contact details, refer to the last page of this user
manual. This appliance complies with requirements of
Australian Standard AS/NZS 60335.2.6
Conditions of use
This appliance is intended to be used in household
and similar applications such as:
• Staff kitchen areas in shops, offices and other
working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments
Please ensure you read the instruction manual fully
before you call for service, or a full service fee could
be applicable.
Record model and serial number here:
Important safety instructions ........................................................3
Product description .......................................................................... 4
Operating instructions ..................................................................... 8
Helpful hints and tips ...................................................................... 12
Care and cleaning ............................................................................. 13
Troubleshooting... ..............................................................................14
Technical data ..................................................................................... 15
Environment concerns ....................................................................15
Installation instructions ..................................................................16
Assembly ............................................................................................... 17
Warranty ................................................................................................ 19
Please read the user manual carefully and store in a handy
place for later reference.
The symbols you will see in this booklet have
these meanings:
WARNING
This symbol indicates information concerning your
personal safety.
CAUTION
This symbol indicates information on how to avoid
damaging the appliance.
IMPORTANT
This symbol indicates tips and information about use
of the appliance.
ENVIRONMENT
This symbol indicates tips and information about
economical and ecological use of the appliance.
Record model and serial number here:
Model number:........................................................................................
Serial number: .........................................................................................
PNC: .............................................................................................................
2 CONTENTS
Page 3
WARNING
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
Please comply with these instructions. If you do not, any
damage resulting is not covered by the warranty.
General safety
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.
• Do not leave the appliance unattended during
operation.
• This appliance should be used only for normal
domestic cooking and frying of food.
• The appliance must not be used as a work surface or
as a storage surface.
• Additions or modifications to the appliance are not
permitted.
• Do not place or store flammable liquids, highly
inflammable materials or fusible objects (e.g. plastic
film, plastic, aluminium) on or near the appliance.
Children’s safety
General safety
• The appliance may only be installed and connected
by trained, registered service engineers.
• Built-in appliances may only be used after they
have been built into suitable built-in units and work
surfaces that meet standards.
• In the event of faults with the appliance or damage
to the glass ceramic (cracks, scratches or splits), the
appliance must be switched off and disconnected
from the electrical supply, to prevent the possibility of
an electric shock.
• Repairs to the appliance must only be carried out by
trained registered service engineers.
Safety during use
• Remove stickers and film from the glass ceramic.
• There is the risk of burns from the appliance if used
carelessly.
• Cables from electrical appliances must not touch the
hot surface of the appliance or hot cookware.
• Overheated fats and oils can ignite very quickly.
Warning! Fire hazard!
• Switch the cooking zones off after each use.
• The cooking zones will become hot when you cook.
Therefore, always keep small children away from the
appliance.
• The appliance is not intended for use by young
children or infirm persons without supervision.
• Children should be supervised to ensure that they do
not play with the appliance.
WARNING
Accessible parts will become hot during use. To avoid
burns young children should be kept away
Correct operation
• Always monitor the appliance during operation. Do
not use an external timer or a separated remote
control system to operate the appliance.
• Only use the appliance for domestic cooking tasks..
• Do not use the appliance as a work or a storage
surface.
• Do not put or keep very flammable liquids and
materials, or fusible objects (made of plastic or
aluminium) on or near the appliance.
• Other than the connection point in the terminal
block, do not let the electrical supply cord touch the
appliance or hot cookware. Ensure electrical supply
cord is not tangled.
WARNING
If the surface is cracked, switch off the appliance to avoid
possibility of electric shock.
3SAFETY
Page 4
PRODUCT DESCRIPTION
Cooking surface layout
WHC644BA & WHC744BA
1 2
1
Single cooking zone 1200W
2
Single cooking zone 1800W
3
Single cooking zone 1200W
4
Control panel
5
Triple cooking zone 2300/1600/800W
3
WHC944BA
45
1 2
1
Single cooking zone 1200W
2
Single cooking zone 1200W
3
Single cooking zone 1800W
4
Control panel
5
Triple cooking zone
2300/1600/800W
345
4 PRODUCT DESCRIPTION
Page 5
WHC934BA
1 2 3
4
1
Triple cooking zone
2300/1600/800W
2
Single cooking zone 1200W
3
Single cooking zone 1800W
4
Control panel
5PRODUCT DESCRIPTION
Page 6
PRODUCT DESCRIPTION (CONTINUED)
Control panel layout - WHC644BA, WHC744BA, WHC944BA
1 2 7 4 4 6 3 7
Control panel layout - WHC934BA
2 10 4 6 5
73837910
Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which
functions operate.
SENSOR FIELD FUNCTION
1
2
3
4
5
6
7
8
9
10
A heat setting display
Cooking zones’ indicators of timer
The timer display
/
/
It activates and deactivates the appliance
Sets all operating zones to a keep warm setting
It shows the heat setting
It selects the cooking zone
It shows for which zone you set the time
It shows the time in minutes
It increases or decreases the heat setting
It increases or decreases the time
It activates the outer rings on the triple zone element
It locks/unlocks the control panel
378377391
6 PRODUCT DESCRIPTION
Page 7
Heat setting displays
WARNING
DISPLAY DESCRIPTION
The cooking zone is deactivated.
The Keep Warm function operates.
-
The cooking zone operates.
The Automatic Heat-up function operates.
There is a malfunction.
A cooking zone is still hot (residual heat).
The Lock/Child Safety device operates.
The Automatic Switch-Off operates.
Residual heat indicator
The induction cooking zones make the heat necessary for
cooking directly in the bottom of the cookware. The glass
ceramic is hot from the heat of the cookware.
WARNING
Risk of burns from residual heat!
7PRODUCT DESCRIPTION
Page 8
OPERATING INSTRUCTIONS
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
Switching the appliance on and off
CONTROL PANEL DISPLAY PILOT LIGHT
Switch on
Switch off
IMPORTANT
After switching on, within approx. 10 seconds a heat
setting or a function must be set, otherwise the appliance
automatically switches itself off.
Setting the heat setting
To increase
To decrease Touch
To switch off*
*Function not available for WHC934BA
Touch
Touch
CONTROL PANEL INDICATOR
Touch
Touch
for 2 seconds
for 2 seconds
and at the same time
/
/ none
to
to
lights up
goes out
IMPORTANT
The keep warm setting lies between and . It is
used to keep food warm.
Switching the outside ring on and off
By switching the outside rings on or off, the effective
heating surface can be matched to the size of the
cookware.
TRIPLE COOKING ZONE SENSOR PANEL POWER INDICATOR
To switch on the middle ring Touch for 1-2 seconds One power indicator is lit
To switch on the outside ring Touch
To switch off the outside ring Touch
To switch off the middle ring Touch
for 1-2 seconds Two power indicators are lit
for 1-2 seconds The second power indicator goes out
for 1-2 seconds The first power indicator goes out
IMPORTANT
Before an outside ring can be switched on, the inside ring
must be switched on.
Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor
field, can be locked at any time in order to prevent the settings
being changed e.g. by wiping over the panel with a cloth.
Switch on Touch
Switch off Touch
IMPORTANT
When you switch the appliance off, the locking function is
automatically switched off.
8 OPERATING INSTRUCTIONS
CONTROL PANEL DISPLAY
(for 5 seconds)
the previously set heat setting
Page 9
Using the automatic warm-up function
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
All cooking zones are equipped with an automatic warm
up function When setting a heat setting using
starting from
for a certain amount of time and then automatically
switches back to the heat setting set.
Switch on (only when starting at
)
Switch off
Not used
, the cooking zone switches to full power
CONTROL PANEL DISPLAY PILOT LIGHT
Touch
Touch
Touch
, when
to
to / to
to to
IMPORTANT
If during the automatic warm up a higher heat setting
is selected, e.g. from to , the automatic warm up
is adjusted.
HEAT SETTING LENGTH OF THE AUTOMATIC WARM UP (MIN:SEC)
0:30
1:00
1:40
4:50
6:30
10:10
2:00
3:30
4:30
---
(after 5 seconds)
The child safety device
The child safety device prevents unintentional use of the
appliance.
Switching on the child safety device:
• Start the hob with . Do not set the heat
settings.
• Touch
• The child safety device is switched on.
for 4 seconds. The symbol comes on.
Switching off the child safety device:
• Start the hob with . Do not set the heat
settings. Touch
comes on.
• Stop the hob with
• The child safety device is switched off.
for 4 seconds. The symbol
.
IMPORTANT
The child safety device can only be switched on and off,
if no heat setting is set.
Overriding the child safety device:
The child safety device can be switched off in this
way for a single cooking session; it remains activated
afterwards.
• Start the hob with
• Touch
Until the appliance is next switched off, it can used as
normal. After switching off the appliance, the child safety
device is active again.
for 4 seconds. The symbol comes on.
. The symbol comes on.
IMPORTANT
After overriding the child safety device, a heat setting
or a function must be set within approx. 10 seconds,
otherwise the appliance automatically switches itself off.
9OPERATING INSTRUCTIONS
Page 10
OPERATING INSTRUCTIONS (CONTINUED)
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
TIPS & INFORMATION
Using the timer
FUNCTION CONDITION OUTCOME AFTER THE TIME HAS ELAPSED
Automatic cut-out A heat setting is set
Countdown timer Cooking zones not in use
IMPORTANT
If a heat setting is set on this cooking zone in addition to
a countdown timer, the cooking zone is switched off after
the time set has elapsed.
STEP CONTROL PANEL DISPLAY
1 Touch once Pilot light of the first cooking zone flashes
2 Touch once Pilot light of the second cooking zone flashes
3 Touch once Pilot light of the third cooking zone flashes
4 Touch once Pilot light of the fourth cooking zone flashes (if
applicable)
Acoustic signal
switches off
Acoustic signal
flashes Cooking zone
flashes
IMPORTANT
If a cooking zone is switched off, the timer function set is
also switched off.
IMPORTANT
If the pilot light is flashing more slowly, the heat setting
can be set or modified.
IMPORTANT
If other timer functions are set, after a few seconds
the shortest remaining time of all the timer functions is
displayed and the corresponding pilot light flashes.
Setting the time
STEP CONTROL PANEL INDICATOR
1
2
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Select
Touch
cooking zone
or
Switching off the timer function
Pilot light for the cooking zone selected flashes
to minutes
STEP CONTROL PANEL INDICATOR
1
2
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Select
Touch
10 OPERATING INSTRUCTIONS
cooking zone
Pilot light for the cooking zone selected flashes
The time remaining counts backwards to
Page 11
Changing the time
STEP CONTROL PANEL INDICATOR
1 Select cooking
zone
2
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Touch
or
Pilot light of the selected cooking zone flashes faster. Time remaining is displayed
to minutes
Displaying the time remaining for a cooking zone
CONTROL PANEL FIELD DISPLAY
Select cooking zone Pilot light of the cooking zone selected flashes faster The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
CONTROL PANEL FIELD DISPLAY
Touch The acoustic signal to acknowledge.
The acoustic signal stops.
Automatic switch off
Cooking surface
• If after switching on the cooking surface, a heat
setting is not set for a cooking zone within approx. 10
seconds, the cooking surface automatically switches
itself off.
• If one or more sensor fields are covered by objects (a
pan, cloths, etc.) for longer than approx. 10 seconds,
a signal sounds and the cooking surface switches off
automatically.
• If all cooking zones are switched off, the cooking
surface automatically switches it- self off after approx.
10 seconds.
Control panel
When the appliance is switched off, if one or more of the
sensor fields on the control panel are covered for more
that 10 seconds, an acoustic signal sounds. The acoustic
signal switches itself off automatically when the sensor
fields are no longer covered.
Cooking zones
If one of the cooking zones is not switched off after a
certain time, or if the heat setting is not modified, the
relevant cooking zone switches off automatically.
displayed. Before being used again, the cooking zone
must be set to
.
is
HEAT SETTING SWITCHES OFF AFTER
, -
-
-
-
6 hours
5 hours
4 hours
1.5 hours
11OPERATING INSTRUCTIONS
Page 12
HELPFUL HINTS AND TIPS
ENVIRONMENTAL TIPS
Cookware
• You can recognise good cookware from the bottoms
of the pans. The bottom should be as thick and flat
as possible.
• Cookware made of enamelled steel or with aluminium
or copper bottoms can leave discolourations on the
glass ceramic surface which are difficult or impossible
to remove.
ENVIRONMENT
Energy saving
Always place cookware on the cooking zone before it
•
is switched on.
• Switch cooking zones off before the end of the
cooking time, to take advantage of residual heat.
• If possible, always place lids on the pans.
• Bottom of pans and cooking zones should be the
same size.
12 HELPFUL HINTS AND TIPS
Page 13
CARE AND CLEANING
WARNING
WARNING
WARNING
TIPS & INFORMATION
TIPS & INFORMATION
WARNING
WARNING
Watch out! Risk of burns from residual heat.
WARNING
Sharp objects and abrasive cleaning materials will
damage the appliance. Clean with water and washing
up liquid.
WARNING
Sharp cleaning agents will damage the appliance.
Remove residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little
washing up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
REMOVE
AT ONCE
Sugar, food containing sugar Yes --- A scraper
Plastics, tin foil Yes --- A scraper
Limescale and water rings --- Yes Cleaner for glass ceramic or
Fat splashes --- Yes Cleaner for glass ceramic or
Shiny metallic discolouration
1)
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialised shops.
1. Place a scraper on the glass ceramic surface at an
angle.
2. Remove residues by sliding the blade over the
surface.
3. Wipe the appliance with a damp cloth and a little
washing up liquid.
4. Rub the appliance dry using a clean cloth.
--- Yes Cleaner for glass ceramic or
WHEN THE APPLIANCE
HAS COOLED DOWN
USING
1)
1)
stainless steel
stainless steel
stainless steel
1)
1)
1)
IMPORTANT
Remove stubborn residues with a cleaner for glass
ceramic or stainless steel.
IMPORTANT
Scratches or dark stains on the glass ceramic that cannot
be re- moved do not however affect the functioning of
the appliance.
WARNING
Residues from cleaning agents will damage the
appliance. Remove residues with water and washing
up liquid.
13CARE AND CLEANING
Page 14
TROUBLESHOOTING
WARNING
TIPS & INFORMATION
PROBLEM POSSIBLE CAUSE REMEDY
Red rings, limescale or water
rings, shiny metallic or other
discolouration, scratches/
shadows, bubbles or other
miscellaneous marks or stains on
ceramic glass cooktop surface.
Pitting of ceramic glass surface.
The cooking zones will not
switch on or are not functioning.
Acoustic signal sounds when
appliance is switched off.
The residual heat indicator is not
displaying anything.
The automatic warm up
function is not switching
itself on.
Acoustic signal sounds and
appliance switches itself on and
then off again; after 5 seconds
another acoustic signal sounds.
is lit.
and number are displayed.
If you are unable to remedy the problem by following the above suggestions, please contact your dealer or the
Customer Care Department.
•
Cooktop surface has not been cleaned
correctly. Cleaning/ maintenance of
the cooktop surface is not covered
under warranty. If a service call is
placed to clean the cooktop you will
be charged for the visit.
• Spillovers of liquid with high sugar
content.
• More than 10 seconds have passed
since the appliance was switched on.
• The child safety device is switched
on .
• Several sensor fields were touched at
the same time.
• Automatic switch off has been
triggered.
• The lock is switched on .
• The control panel is wholly or partly
covered by objects.
• The cooking zone was only on for a
short time and is therefore not hot.
• There is still residual heat on the
cooking zone .
• The highest heat setting is set .
• The heat setting was set using the
sensor field
• The On/Off sensor field has been
covered up, e.g. by a cloth.
• Overheating protection for the
cooking zone has been triggered.
• Automatic switch off has
been triggered.
• Electronics fault. • Disconnect the appliance from the
.
• Use a ceramic glass cleaner such
as Cerapol.
• These types of spills must be removed
immediately with a special scraper for
the glass. If not permanent damage to
the cooktop glass can occur which is not
covered under warranty.
• Switch the appliance on again.
• Deactivate the child safety device (See
the section “Child safety device”).
• Only touch one sensor field.
• Remove any objects (pan, cloths, etc.)
that are lying on the control panel.
Switch the appliance on again.
• Switch off the lock (See the section
“Locking/unlocking the control panel”).
• Remove objects.
• If the cooking zone is supposed to
be hot, call the Customer Service
Department.
• Let the cooking zone cool down.
•
The highest heat setting has the same
power as the automatic warm up function.
1. Switch off the cooking zone
2. Set the cooking zone using the
sensor field .
• Do not place any objects on the
control panel.
• Switch off the cooking zone. Switch the
cooking zone on again.
• Switch off the cooking zone. Switch the
cooking zone on again.
electrical supply for a few minutes
(Take the fuse out of the house’s wiring
system) If after switching on again,
is displayed again, call the customer
service department.
WARNING
Repairs to the appliance are only to be carried out by
qualified service engineers. Considerable danger to the
user may result from improper repairs.
14 TROUBLESHOOTING
IMPORTANT
If the appliance has been wrongly operated, the visit from
the customer service technician or dealer may not take
place free of charge, even during the warranty period.
Page 15
TECHNICAL DATA
ENVIRONMENTAL TIPS
MODEL WHC644BA WHC744BA WHC944BA WHC934BA
PNC 949 163 175 949 163 174 949 163 173 949 163 176
Product dimensions
(d x w) mm
Cut-out dimensions
(d x w) mm
Voltage (volts) 220-240 220-240 220-240 220-240
Cycles (Hz) 50-60 50-60 50-60 50-60
Total power (Watts) 6500 6500 6500 5300
Elements (Watts) 4 4 4 3
Front Left 800/1600/2300 800/1600/2300 800/1600/2300 800/1600/2300
Rear Left 1200 1200 1200 N /A
Front Right 1200 1200 1800 1800
Rear Right 1800 1800 1200 N /A
Centre N/A N/A N/A 1200
520 x 590 520 x 700 520 x 900 410 x 900
490 x 560 490 x 560 490 x 880 360 x 825
ENVIRONMENT
Disposal
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
waste handling of this product. For more detailed
information about recycling of this product, please
contact your local council, your household waste disposal
service or the shop where you purchased the product.
Packaging material
The packaging materials are friendly to the environment
and can be recycled. The plastic components are
identified by marking: >PE<,>PS<, etc. Discard the
packaging materials as household waste at the waste
disposal facilities in your municipality.
15TECHNICAL DATA
Page 16
INSTALLATION INSTRUCTIONS
WARNING
TIPS & INFORMATION
WARNING
WARNING
WARNING
WARNING
This must be read! The laws, ordinances, directives and
standards in force in the country of use are to be followed
(safety regulations, proper recycling in accordance with
the regulations, etc.)
IMPORTANT
Installation may only be carried out by a qualified
electrician. The minimum distances to other appliances
and units are to be observed.
Anti-shock protection must be provided by the
installation, for example drawers may only be installed
with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected
against moisture using a suitable sealant. The sealant seals
the appliance to the work top with no gap. Do not use
silicon sealant between the appliance and the work top.
Avoid installing the appliance next to doors and under
windows. Otherwise hot cookware may be knocked off
the rings when doors and windows are opened.
automatic line protecting cut-out, earth leakage trips or
fuse. If this appliance’s mains cable is damaged, it must
be replaced by a special cable (type H05BB-F Tmax
90°C; or higher). The connection must be carried out as
shown in the diagram. The connecting links should be
fitted according to the appropriate connection diagram.
The earth lead is connected to terminal. The earth lead
must be longer than leads carrying electric current. The
cable connections must be made in accordance with
regulations and the terminal screws tightened securely.
Finally, the connecting cable is to be secured with the
mains cable cleat and the covering closed by pressing
firmly (lock into place). Before switching on for the first
time, any protective foil or stickers must be removed from
the glass ceramic surface.
WARNING
Once connected to the mains supply check that all
cooking zones are ready for use by briefly switching each
on in turn at the maximum setting.
• A duplicate rating label is supplied with this unit. For
easy identification of this unit after installation, stick it
to a readily available surface adjacent to the cooktop.
WARNING
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by installing correctly.
• The appliance must be connected to the electrical
supply by a qualified electrician.
• Loose and inappropriate plug and socket connections
can make the terminal overheat.
• Have the clamping connections correctly installed by
a qualified electrician.
• Use strain relief clamp on cable.
WARNING
The surface temperature exceeds 95°C. To avoid a
hazard, underbench access must be restricted.
Electrical Connection
Before connecting, check that the nominal voltage of
the appliance, that is the voltage stated on the rating
plate, corresponds to the available supply voltage. Also
check the power rating of the appliance and ensure
that the wire is suitably sized in accordance with local
wiring rules to suit the appliance power rating. The rating
plate is located on the lower casing of the hob. Means
for disconnection must be incorporated in the fixed
wiring in accordance with local wiring rules. The hob is
to be connected to the mains using a device that allows
the appliance to be disconnected from the mains at all
poles with a contact opening width of at least 3 mm, eg.
Sticking on the seal
• Clean the worktop around the cutout area.
• Stick the single-sided adhesive sealing tape provided
on the underside of the hob around the outside edge
ensuring that it is not stretched. The two ends of
the tape should join in the middle of one side. After
trimming the tape (allow it to overlap by 2-3 mm),
press the two ends together.
16 INSTALLATION
Page 17
ASSEMBLY
WARNING
min.
500mm
min.
50mm
WHC644BA & WHC744BA
490+1
600
560+1
R5
WARNING
Surface temperatures of base exceed 95°C, under bench
access must be restricted by use of non-combustible
barrier on installation
WHC944BA
490+1
600
880+1
R5
17ASSEMBLY
Page 18
ASSEMBLY (CONTINUED)
WHC934BA
360+1
600
825+1
R5
min.
25mm
min.
20mm
min.
25mm
18 ASSEMBLY
Page 19
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: BUILT-IN OVEN, COOKTOP
AND FREESTANDING COOKERS
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty:
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
(c) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(d) ‘ASC’ means Electrolux authorised service centres;
(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux, at
its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means the Appliance is warranted against
manufacturing defects in Australia for 24 months and in New Zealand
for 24 months, following the date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and used in normal domestic applications and is in
addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.
3. During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, lters or similar
perishable parts.
4. Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5. To the extent permitted by law, you will bear the cost of transportation,
travel and delivery of the Appliance to and from Electrolux or its ASC. If
you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux or
its ASC.
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6. Proof of purchase is required before you can make a claim under
this warranty.
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with
the Appliance;
(b) the Appliance is modied without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.
9. To the extent permitted by law and subject to your non-excludable
statutory rights and warranties, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10. For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the ACL. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure.
The benets to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
GOV_Warr_Aug13
Important Notice
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
SERVICE NEW ZEALAND
ELECTROLUX (NZ) Limited
www.electrolux.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
19WARRANTY
Page 20
For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
AUSTRALIA
phone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: www.westinghouse.com.au
NEW ZEALAND
phone: 0800 436 245
fax: 0800 225 088
email: customercare@electrolux.co.nz
web: www.westinghouse.co.nz
TOP SERVICE
Top Service encompasses the after sales service
provided by The Electrolux Group to consumers
including delivery, home service and spare parts.
Westinghouse. We are part of the Electrolux family.
Share more of our thinking at www.electrolux.com
, and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license. All Rights Reserved.
Part Number: A02346101 Issue A
ECN-36240
© 2014 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
ECN: 036240
WMAN_CGH_NOV14
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