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westhillbikes.com
GHOST 2.0 | PHANTOM
Page 2
WARRANTY
Westhill bikes are covered by a limited 3-year warranty. Aside from general cycle maintenance, any
work to the motor should be carried out by a Westhill technician or authorised dealer.
1. Warranty periods
The statutory warranty valid at the time of
delivery applies to:
Frame: 3 years
Motor: 2 years
Battery, Charger & Controller: 2 years
2. Warranty conditions
2.1 Requirements
There is a defect in materials or workmanship or
an error of information.
The cause of the change in the product is
neither natural nor related to its functions, wear
and tear or ageing.
The damage was not caused by use of the bike
for other than the intended purpose.
2.2 Warranty exclusions
Damage caused by improper use or force
majeure.
All parts subject to function-related wear and
tear, unless this is the result of a defect in the
manufacturing process or material.
Damage which results from improper or
replacement of parts by persons other than
trained professionals.
Accidental damage or other external effects,
provided these are not the result of defective
products or information.
Repairs resulting from the use of second-hand
parts or damage caused by this use.
Damage resulting from competitive use.
Observing the required service intervals is also
a condition of any warranty claims you may
make.
2.3 The following are considered wear
parts under the statutory warranty:
Tyres
Rims in combination with rim brakes
Spokes
Brake pads
Chains and toothed belts
Chain wheels, sprockets, bottom brackets and
jockey wheels
Sliding bearings
Lamps for lighting system
Handlebar tape/handle grips
Hydraulic oils and lubricants
Gear-shift cables and brake cables
Batteries (depletion of capacity to 60% is
In this warranty the following terms shall have
the following meanings: Westhill Bikes shall
mean FW3 Ltd; Westhill Product shall mean
FW3 Ltd; Product Warranty Period shall mean
mean a period commencing on the original
date of purchase as new
(2) Circumstances outside our control
FW3 Ltd shall not be liable for any failure
in service as a result of FW3 Ltd, or FW3
Ltd agents employees or contractors being
delayed, prevented or hindered in the
performance of its obligations by reason of any
circumstances beyond its reasonable control.
Such circumstances include, but are not limited
(3) Disclaimers
FW3 Ltd shall not be liable for any indirect,
incidental, special or consequential damages
losses or expenses (including without limitation
reputation or lost business) arising directly or
indirectly, from the purchase use or sale of the
Product, whether or not FW3 Ltd was advised or
aware of the possibility of such damages, losses
or expenses. It is the customer’s responsibility
to make lawful use of the products FW3 Ltd
supplies.
the
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TABLE OF CONTENTS
INCLUDED IN THE BOX........................................................................................
THIS MANUAL SHOULD BE CONSIDERED A PERMANENT PART OF THE
ELECTRIC BICYCLE AND SHOULD REMAIN IF IT IS RESOLD.
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3
Page 4
8
Detachable Window
for Battery removal
16
17
Seat
Rear Wheel16.
17.
Rear Brake
4
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SPECIFICATIONS
MODELPHANTOMGHOST 2.0CLASSICLINK
Bike
Whee l Diamet er27.5”27.5”700c20”
Whee lbas e1156mm1143mm1101mm1040mm
Max R ider Weig ht120kg120kg120kg120kg
Max S peed25km /h 15.5m ph25km /h 15.5mp h25km /h 15.5mp h25km/ h 15.5mph
Rang e Per Char ge20 – 100 mi les*20 – 100 mi les*20 – 100 mi les*up to 50 mil es*
Weigh t 23kg**23kg**22kg**18kg**
Tyre s
Gear s
Brake sTektr o Hydra ulic HD-E 500 Tektro MD-M300Tekt ro MD-M3 00Tekt ro MD-M 300
Disp lay
Bat tery
Cap acity
TypeLG Lith ium-ionLG Lith ium-ionLG Lith ium-ionLG Li thium- ion
Rate d Voltag e 36V36V36V36V
Moto r
MakeBaf angBafa ngBafangB afang
TypeBru shles sBru shles sBru shles sBru shles s
Rate d Power250 W250 W250W250 W
Rate d RPM205 RPM205R P
Rate d Voltag e36V36V36V36V
Rate d Outpu t Torque 4 5n.m45n .m40n.m40n .m
Cont rolle r
Cont rolle rSime WaveSime W aveSime W aveSime W ave
Under Voltage Value 31.5V31.5 V31.5 V31.5 V
Over C urren t Value15A15A15A15A
Char ger
Cur rent2 Amp s2 Amp s2 Amp s2 Am ps
Inpu t41.9V41.9V41.9V41.9V
TypeSmar t Char gerSmar t Char gerSma rt Char gerSma rt Char ger
Char ge Time4-6h4-6h4-6 h4-6h
* The range will be different for every user and 100 miles is not what you should expect but is the absolute maximum anyone
will achieve in perfect test conditions.
* Factors that effect this: battery size, rider weight, weather conditions, terrain, temperature, gradience, tyre pressure, total
load, battery age, battery misuse (please see battery care and maintenance information:
https://westhillbikes.com/battery-care-maintenance).
** The weight includes the battery and has been rounded to the nearest whole number.
Hutc hinso n Taipan
(54-5 84) 27.5x 2.25
Shim ano Deor e 30
(3x10)
KD58C LED DisplayKD58C LED DisplayKD58C LED DisplayKD58C LED Display
400 WH
500 WH avai lable
Kend a K1047
(54-5 84) 27.5X 2.1
Speed
Shim ano Alivi o 27 Speed
(3x 9)
400 WH
500 WH avai lable
Kend a K1088
(40- 622) 70 0CX40 C
Shim ano 7 SpeedShim ano 7 Speed
400 WH
500 WH avai lable
M205R PM275RPM
Kend a K1088
(47-40 6) 20X1.75
300 W H
400 WH avai lable
5
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Page 6
and insert the seat post.
your bike.
call our
team
wf
bike
caliperb
, the pedals
6-11 whilst
bike,
p
will still be the same.
ASSEMBLING THE HANDLEBAR
hf
f
hs
hs
but assembly
s
6
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Page 7
Place the handlebar into the handlebar stem and screw the 4 bolts in
using the provided allen key.
Connect the wires by colour
colour.
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Page 8
ASSEMBLING THE FRONT DISC BRAKE CALIPER
Attach the front caliper to the front fork by screwing in the two bolts.
*This process will be the same for a hydraulic brake
*Be careful when attaching the brake not to crossthread the bolts.
Loosen the pin through the middle of the wheel to allow you to place the
fork onto it. Make sure the disc is properly inserted into the brake caliper.
8
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Page 9
Tighten the nut and hold the lever in an upright position as shown in the
photo below. Once tight push the lever in to secure the wheel.
TO CHECK
Make sure the quick release clamping lever is secure.
Make sure the brake is hooked onto the disc and working properly.
Check your tyre pressure – if they need pumping up, attach a bike pump
to the valve (shown in the photo below) and inflate to the recommended
tyre pressure (this will be located on the tyre).
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There are 2 pedals. Please look inside of each pedal to identify which
is labelled R (right) and L (left).
To connect the pedals to the bike, place L into the left tube and R into
the right tube (left and right directions are as though you are sitting on the
bike). Tighten by turning the pedals toward the front wheel. Use a spanner
to make sure the pedals are tight and secure.
The right pedal is attached on the same side as the chain. Make sure
you check the pedals are tight and secure before riding.
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ATTACHING THE SEAT
• Slide the saddle post into the seat tube.
• Align the seat with the frame to make sure it is straight.
•The height of the seat should not be pulled higher than the safety line
marks on the seat post.
• Tighten the seat clamping lever.
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Page 12
SAFE RIDING
suffient charge
Avoid direct contact with water when possible.
has
-ionremovable
the battery. The charging port is located at the bottom of the battery frame,
by the detachable window (next page for reference).
and remove batterycharged
once completed.
battery
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Page 13
Do not turn on the bike while it is charging.
In the unlikely event
, step away from the battery and contact Westhill Bikes for further
assistance.
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charging port.
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27 or 30 speed
can still be used as normal.
Display passcode: 1312
or is turned off, the bike and gears
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Page 15
Westhill Customer Service on +44 (0)1823 672 970.
(4mph)
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Page 16
Error Code
21
22
23
24
25
30
Definition
Current Abnormality
Throttle Abnormality
Motor Abnormality
Motor Hall Abnormality
Brake Abnormality
Communication Abnormality
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Page 17
27.5”.
BATTERY RANGE
The range of the battery is up to 100 miles per charge.
of factors
Regular
prolong
the life of your battery.
riding
Battery size, tyre pressure, temperature, battery age and weather conditions.
(15.5mph)
120kg (19 stone).
and will void your warranty.limit can
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Page 18
CLEANING THE BIKE
Do not use excessive water to clean the bike as this could damage the
components, resulting in personal injury or malfunction of the bicycle. Lubricate
the chain after every wash if you can to keep it smooth and rust free.
Suitable products are available via westhillbikes.com.
battery
You can remove the battery but never disassemble it.
Custo
mer
on +44 (0)1823 672 970.
TYRE PRESSURE
tyre
alcohol.
Consult your doctor if taking prescription medication.
Be aware of your surroundings.
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the tyres (25-45 PSI).
bike.
Page 19
any electrical
parts without contacting the Customer Service (+44 (0)1823 672 970).
is
the bike.
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Page 20
Westhill Bikes Warranty
Register Now Through Our Website
Simply visit
and fill in your information.
westhillbikes.com/warranty-registration
Register Now Through Facebook
The other way to register your new bike is through Facebook. Simply visit our
page www.fb.com/westhillbikes or scan the QR code below with your mobile
phone and message us with this information:
Your name:
Your email address:
Your postal address:
Bike model & colour:
Purchase date:
Where y ou purchased from:
Be sure to register right away so your bike is covered!
Don’t have Facebook? Email the above details to [email protected]
to activate your warranty.
westhillbikes.com
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