SRM-100 - Secure Rack Modem, User's GuideTable of Contents
List of Figures
2.1.Front Panel (Not to Scale)
2.2.Back Panel (DC Version Shown)
3.1.The SRM-100 Help Screen
4.1.Terminal Block Assembly and Grounding Screw (DC Units Only)
5.1.The SRM-100 Help Screen
5.2.The General Parameters Menu
5.3.The Modem Parameters Menu
6.1.The Edit Password Directory Menu
6.2.The Edit/Delete Name/Password Menu
6.3.The Password Directory (Sample Data Shown)
7.1.The Audit Log
7.2.The Utilities Menu
9.1.The Modem Status Screen (Defaults Shown)
A.1.Console Port Interface (DTE)
A.2.Modem Port Interface (DCE)
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iii
1.Introduction
The SRM-100 Secure Rack Modem is designed for applications that require secure, dial-up
access to console ports on rack mounted equipment. WTI's Secure Rack Modem can recognize
up to 100 passwords, and track activity for each password and create a log record of successful
and/or unsuccessful access attempts.
Password Protected Access
Up to 100 passwords can be stored in the SRM's non-volatile memory. Each password can be
assigned a user name for easy reference, and an optional Dial Back number which instructs the
unit to call the user at a predefined number before allowing access to the secure device. A
separate System Password restricts access to the SRM command mode, this allows the system
administrator to contact the unit via modem in order to change parameters or check access
activity.
Access Activity Logs
The SRM-100 provides two convenient ways to track access activity; the Audit Log and the
Password Directory. The Audit Log lists the 100 most recent connection attempts, including
the time, date, password entered, port used, call duration, and reason for disconnect. The
Password Directory displays user names, passwords and dial back numbers, and counts use of
each individual password. The Audit Log and Password Directory can only be viewed by the
System Administrator; callers who log on with a User Password are not allowed to view these
screens.
Three Different Operating Modes
The SRM-100 provides three distinct operating modes; the User Mode, the Command Mode,
and the Unsecured Mode.
·
User Mode: Provides password protected access to the secure device connected to the
SRM's serial modem port.
·
Command Mode: Provides password protected access to the SRM Command Menus,
which are used to define passwords and select configuration parameters.
·
Unsecured Mode: When this mode is activated, the SRM will function like a normal,
unsecured modem; callers are allowed to access the secure device without entering a
password.
Throughout this manual, typefaces and characters have been used to denote the following:
COURIER FONT Indicates characters typed on the keyboard. For example, /H or /G.
[Bold Font]Text set in bold face and enclosed in square brackets, indicates a specific
key. For example, [Enter] or [Esc].
1-2
2.Unit Description
2.1.Front Panel
Figure 2.1: Front Panel (Not to Scale)
ON Indicator: Lights when power is applied to the unit.
À
RDY: Flashes to indicate that the unit is ready to receive calls or enter the Command
Á
Mode.
PASS: Lights when a caller has entered a valid password and has been allowed to access
Â
the connected device.
DCD: (Data Carrier Detect) Lights when the DCD signal is high.
Ã
RXD: (Receive Data) Lights when the RXD signal is high.
Ä
TXD: (Transmit Data) Lights when the TXD signal is high.
Å
RTS: (Request to Send) Lights when the RTS signal is high.
Æ
CTS: (Clear to Send) Lights when the CTS signal is high.
Ç
DTR: (Data Terminal Ready) Lights when the DTR signal is high. Note that the DTR
È
signal must be high in order for the modem to communicate. If the DTR signal is low,
the SRM-100 will prompt callers to enter a password, but will disconnect when a valid
password is entered.
Power Input: (DC Unit Shown) The DC version includes a dual-bus terminal block for
À
-48 VDC operation and a ground screw. The AC version includes an IEC-32 inlet for
connection to a three wire (grounded) power cord (supplied with unit).
Power Switch
Á
Voltage Selector Switch: (AC Units Only) For selecting 115 VAC or 230 VAC
Â
operation .
Default Button: Resets unit to default parameters and erases the Password Directory. To
Ã
reset to defaults, power off the unit, then press and hold the Default Button while
pressing the Power Switch to ON. Wait several seconds, then release Default.
Note: The default procedure will clear all menu-selected parameters, and erase the
Password Directory.
SetUp Switches: Eight DIP switches, which select the defaultModem Baud Rate,
Ä
Flow Control, Parity, Rings to Answer, Compression, Speaker (On/Off) and Security
Mode. For more information on the SetUp Switches, refer to Section 4.2.
Console Port: For connection to your PC, terminal, or other device. Allows access to
Å
Command Mode. DB9, RS232, DTE configuration. Note that the command mode can
also be accessed via modem as explained in Section 5.1.2. Appendix A.1 describes the
Console Port interface.
Modem Port: For connection to the secure device. The SRM-100 will protect dial-up
Æ
access to this device by requiring a password and/or calling the user back at a predefined
number. Appendix A.2 describes the Modem Port interface.
Telco Line: An RJ-11 Jack, for connection to your telecommunications (telephone) line.
Ç
2-2
3.Getting Started
This section provides a brief introduction to the procedures that are used to communicate with
the SRM unit and access the configuration menus. For more detailed instructions regarding
installation and configuration, please refer to Sections 4 through 6.
3.1.Applying Power to the Unit
Connect an appropriate power source to the SRM unit. Note that the SRM is available in both
AC and DC powered versions.
AC Units: Set the Voltage Selector Switch (located on the SRM back panel) to the
·
appropriate voltage. Connect the supplied power cable to the receptacle on the SRM back
panel, then connect the plug to a suitable AC outlet.
DC Units: Remove the protective plastic cover from the DC terminal block, switch off the
·
DC power source, then attach the wires from the -48 VDC power source to the screw
terminals. Connect your ground line to the grounding screw, then replace the protective
cover and switch the DC power source back on.
CAUTION: This device should only be operated with the type of power source
indicated on the instrument nameplate. If you are not sure of the type of power
service available, please contact your local power company.
After connecting the unit to the power source, press the Power Switch to the On position. The
ON indicator should light, and after a brief pause, the RDY indicator should begin to flash.
3.2.Connecting a PC to the Console Port
For this overview, a PC will be connected to the SRM Console Port. This will allow you to
access the Command Mode and display the menus which are used to select configuration
parameters, check connection activity, and define and display user passwords.
Note: Although this overview demonstrates the procedure for communicating with
the unit via the Console Port, the Command Mode can also be accessed via modem
as described in Section 5.1.2.
To connect your PC to the SRM Console Port, proceed as follows:
1. Attach a standard null modem cable to a COM Port on your PC. Make certain to connect
to the COM port that is used by your communications program (e.g. ProComm).
2. Connect the other end of the cable to the Console Port, located on the SRM back panel.
For a description of the Console Port interface, please refer to Appendix A.
3-1
SRM-100 - Secure Rack Modem, User's GuideGetting Started
Secure Rack ModemVersion: 1.11Site: (undefined)
COMMANDS
/HDisplay Help Screen/CView Audit Log
/GView/Set General Parameters/UUtilities
/MView/Set Modem Parameters/XExit/Disconnect
/EEdit Password Directory
/DView Password Directory
MODEM PORT SETTINGS
Baud Rate:9600Result Codes:Verbose
Flow Control:RTS/CTSSpeaker:On
Local Echo:OffError Control:On
Rings to Answer:1Compression:On
Quiet Mode:On
Figure 3.1: The SRM-100 Help Screen
3.3.Communicating with the SRM-100
In order to communicate with the SRM unit for the first time, you must set your
communications program (e.g. ProComm) to match the default Console Port parameters. Note
that after you have accessed command mode, you can then use the General Parameters Menu to
select other Console Port parameters as described in Section 5, and then reset your
communications program accordingly.
Start your communications program (e.g. ProComm), and set it to match the following default
Console Port parameters:
·
9600 bps
·
8 Data Bits, 1 Stop Bit
·
No Parity
After setting the communications program to match the default Console Port parameters, press
[Enter] to activate the SRM Command Mode. After a brief pause, the unit should display the
Help Screen shown in Figure 3.1, followed by the "SRM>" command prompt. Note that when
the unit is accessed via the Console Port, a password prompt will not be displayed.
If the Command Prompt and Help Screen are not displayed, check to make certain that the
correct communications parameters have been selected, cable connectors are firmly seated, and
that the cable has been connected to the COM Port that is used by your communications
program.
3-2
SRM-100 - Secure Rack Modem, User's GuideGetting Started
When the "SRM>" command prompt is displayed, you can invoke the commands listed in the
Help Menu to display the various configuration menus and status screens. For the purpose of
this overview, it is only recommended to review the information on each menu in order to
familiarize yourself with the unit; it is not necessary to actually enter parameters at the
configuration menus at this time.
1. View/Set General Parameters: From the command prompt, type /G and press [Enter].
The General Parameters Menu will be displayed. This menu is used to set Console Port
communication parameters, define the System Password, and select other general
parameters as described in Section 5.2. Press [Esc] to return to the Main Menu.
2. View/Set Modem Parameters: Type /M and press [Enter] to display the Modem
Parameters menu. This menu is used to select communication parameters for the SRM's
internal modem as described in Section 5.3. Press [Esc] to return to the Main Menu.
3. Utilities Menu: Type /U and press [Enter] to display the Utilities Menu. This menu is
used to access SRM-100 command features, such as the Pass-Through Mode, the
Download Parameters Function, and others. Press [Esc] to return to the Main Menu.
4. Other Menus: At this point, commands such as "View Password Directory" and "View
Audit Log" will not display much information. This is due to the fact that the Password
Directory has not been defined yet, and the Audit Log has not had the opportunity to
record connection activity. If you wish to display these menus, key in the appropriate
command and then press [Enter]. To exit a menu, press [Esc] to return to the
Main Menu.
5. Exit/Disconnect: When you have finished exploring the various SRM command menus,
return to the "SRM>" Command Prompt, and then type /X and press [Enter] to exit from
command mode.
This completes introductory overview of the SRM-100. In order to demonstrate the SRM's
security functions, you must completely install the unit, and define the Password Directory as
explained later in this User's Guide. Please proceed to Sections 4 through 6 for complete
installation and configuration instructions.
3-3
4.Hardware Installation
4.1.Connecting Power to the SRM-100
The SRM-100 is available in both AC and DC powered versions. When connecting power to
the SRM, proceed as follows:
CAUTION: This device should only be operated with the type of power source
indicated on the instrument nameplate. If you are not sure of the type of power
service available, please contact your local power company.
4.1.1.AC Powered Units
Set the Voltage Selector Switch (located on the SRM back panel) to the appropriate voltage.
Plug the supplied power cable into the receptacle on the SRM-100 back panel, and then connect
the power cable to a grounded (earthed), 115 VAC outlet.
4.1.2.DC Powered Units
When connecting the SRM to your DC power source, first remove the protective plastic cover
from the DC terminal block. Switch off your DC power source, and then attach the wires from
the 48V DC power source to the screw terminals, and connect your ground line to the labeled
ground screw. Then replace the protective cover, and switch the DC power source back on.
Note that the DC terminal block features a dual bus configuration to allow connection to a
back-up power supply.
4.2.SetUp Switches
The SetUp Switches, located on the back panel, select the default settings for Modem Port baud
rate, flow control, parity, rings to answer, and enable/disable ARQ/Compression, the modem
speaker, and the SRM-100 Security Mode.
Note: Operating values for all of these parameters can also be selected via the
SRM’s configuration menus. However, if the unit is reset to default parameters,
these settings will return to the default values selected by the SetUp switches.
Figure 4.1: Terminal Block Assembly and Grounding Screw (DC Units Only)
SetUp Switches one and two select the default baud rate for the SRM’s internal modem and the
serial Modem Port. The Modem Baud Rate can also be selected via the Modem Parameters
Menu (/M). Note that if the unit is reset to default parameters, the Modem Baud Rate will
return to the default setting selected by SetUp Switches one and two.
Note: Automatic baud rate sensing is disabled. This allows the SRM to function
with devices that do not send an AT command string.
Default Modem Baud RateSw1Sw2
9600 bps *DownDown
38.4K bpsDownUp
19.2K bpsUpDown
2400 bpsUpUp
* = Factory Setting
4.2.2.Default Flow Control Format (Sw3)
SetUp Switch three selects the default flow control (handshaking) format for the serial Modem
Port. The flow control format for the serial Modem Port can also be selected via the Modem
Parameters Menu. The flow control format for the internal modem itself is set using AT
commands as described in Section 9. Note that if the unit is reset to default parameters, the
flow control format will return to the default setting selected by SetUp Switch three.
Default Flow Control FormatSw3
RTS/CTS (Hardware) *Down
XON/XOFF (Software)Up
* = Factory Setting
4.2.3.Default Bits and Parity (Sw4)
SetUp Switch four selects the default bits and parity setting for both the internal modem and
the serial Modem Port. The bits and parity can also be selected via the Modem Parameters
Menu (/M). Note that if the unit is reset to default parameters, bits and parity will return to the
default setting selected by SetUp Switch four.
SetUp Switch five selects the default “Rings to Answer” setting. The Rings to Answer setting
can also be defined via the Modem Parameters menu (/M). If the SRM-100 is reset to default
parameters, the Rings to Answer feature will return to the default setting selected by SetUp
Switch five.
Default Rings to AnswerSw5
One *Down
EightUp
* = Factory Setting
4.2.5.Default ARQ/Compression Status (Sw6)
SetUp Switch six selects the default enabled/disabled status for the ARQ/Compression feature.
The ARQ mode and compression feature can also be enabled or disabled via the Modem
Parameters menu (/M). Note that if the SRM-100 is reset to default parameters, these features
will return to the default settings selected by SetUp Switch six.
Default ARQ / Compression StatusSw6
Enable *Down
DisableUp
* = Factory Setting
4.2.6.Default Modem Speaker Status (Sw7)
SetUp Switch seven selects the default enabled/disabled status for the modem speaker. The
Modem Parameters menu (/M) can also be used to enable/disable the speaker. Note that if the
SRM is reset to default parameters, this feature will return to the setting selected by SetUp
Switch seven.
SetUp Switch eight selects the default enabled/disabled status for the Security Mode. The
Security Mode can also be disabled via the General Parameters Menu (/G). Note that if the
unit is reset to default parameters, the Security Mode feature will return to the default status
selected by SetUp Switch eight.
Note: If the Modem Security mode is disabled (off), all password and security
features will be suppressed, and you will not be able to access the SRM command
mode via modem (although Console Port access to command mode is still allowed).
When the Security Mode is disabled, the SRM will function like a normal nonsecure, modem
Security ModeSw8
On *Down
OffUp
* = Factory Setting
4.3.Initialize Unit to Default Settings
If SetUp Switch settings are changed, new parameters will not take effect until the SRM-100 is
initialized.
CAUTION: After initialization, menu selected parameters will return to the
settings specified by the SetUp Switches and the Password Directory will also
be erased.
Note: To reset the SRM to default parameters without clearing the Password
Directory, use the "Default Parameters" option in the Utilities menu as described in
Section 7.5.4.
1. Set the SRM-100 Power Switch to the OFF position.
2. Press and hold the Default Button (located on the back panel). Place the SRM-100 Power
Switch in the ON position.
3. Wait for one second (or until the front panel LEDs flash), and then release the Default
Button.
Connect cables and telco line as described in the sections that follow. Please refer to
Appendix A for a description of Port interfaces.
4.4.1.Modem Port
The serial Modem Port is used for connection to your secure device. Use a straight wired
modem cable to connect the secure device to the SRM-100 serial Modem Port. For a
description of the Modem Port interface, please refer to Appendix A.
4.4.2.Console Port
The SRM Command Mode allows the system administrator to define passwords, select
configuration parameters, and review the connection activity log. There are two different ways
to access the Command Mode: via modem or via a local PC connected to the SRM
Console Port.
If your SRM will be controlled and configured via the Console Port, use an appropriate cable
to connect the Console Port to the COM port on your PC or terminal. Appendix A describes
the Console Port interface. Note that if your installation will be controlled and configured via
modem, it is not necessary to connect a PC to the Console Port.
4.4.3.Telco Line
Use a standard RJ11 phone cable to connect your phone line outlet to the Telco Line port on the
SRM back panel. If the SRM's Telco Line port includes two RJ11 connectors, connect your
phone line to the connector labeled "Wall" or "Line".
4-5
5.Set-Up and Configuration
This section describes the procedures for selecting SRM configuration parameters. The default
SRM parameters are intended to fit the requirements of most applications. Please review the
default settings to determine if any parameters must be changed. In many cases, the factory
defaults will work just fine.
5.1.Command Mode Access
The Command Mode allows the user to select parameters, define passwords, and review the
connection activity log. There are two ways to access the Command Mode; via the Console
Port and via Modem.
Note: While the Command Mode is active, inbound callers will receive a busy
signal.
5.1.1.Access Via the Console Port
When a Local PC or terminal is connected to the SRM Console Port, system administrators can
access the Command Mode as follows:
Note: When the SRM is accessed via the Console Port, the password prompt is not
displayed. The password prompt is always displayed when the unit is accessed via
Modem.
·
PC: Start your communications program (e.g. ProComm) and then press [Enter]. The
SRM Help Screen (see Figure 5.1) will
be displayed.
·
Terminal: Press [Enter]. The Help Screen will be displayed.
If the SRM-100 does not respond, check the following:
·
Console Port Communication Parameters: The SRM Console Port and your
communications program or terminal must be set to use the same communication
parameters. The default Console Port parameters are 9600 bps, No Parity, 8 Data Bits,
One Stop Bit.
·
Correct Port: Make certain that your communications program or terminal is set to use
the Com port that is connected to the SRM Console Port.
5-1
SRM-100 - Secure Rack Modem, User's GuideSet-Up and Configuration
Secure Rack ModemVersion: 1.11Site: (undefined)
COMMANDS
/HDisplay Help Screen/CView Audit Log
/GView/Set General Parameters/UUtilities
/MView/Set Modem Parameters/XExit/Disconnect
/EEdit Password Directory
/DView Password Directory
MODEM PORT SETTINGS
Baud Rate:9600Result Codes:Verbose
Flow Control:RTS/CTSSpeaker:On
Local Echo:OffError Control:On
Rings to Answer:1Compression:On
Quiet Mode:On
Figure 5.1: The SRM-100 Help Screen
5.1.2.Access via Modem
To access the SRM Command Mode via modem, dial the number for the phone line connected
to the SRM unit. When the Password Prompt is displayed, key in your System Password
(Default = SUPER) and press [Enter]. The SRM will display the Help Screen as shown in
Figure 5.1. Note that the password is case sensitive.
If the System Dial Back number has been defined (see Sections 5.2 and 7.2.3), the SRM will
dial the defined number before allowing access to the Command Mode. In this case, when the
valid System Password is entered, the SRM will disconnect, and call the System Dial Back
number before allowing access to Command Mode.
If the “Password on Dial Back” feature (see Sections 5.2 and 7.2.4) is enabled, the SRM will
redisplay the password prompt to the answering party. If the System Password is entered by
the answering party, the SRM will allow access the Command Mode.
If the SRM does not respond, check the following:
·
Modem Communication Parameters: The SRM's internal modem and your remote
communications program must be set to use the same communication parameters. Default
modem communication parameters are selected using SetUp Switches one through eight
(Factory Setting = 9600 bps, No Parity, 8 Data Bits, One Stop Bit).
5-2
SRM-100 - Secure Rack Modem, User's GuideSet-Up and Configuration
GENERAL PARAMETERS
1.System Password:SUPER
2.System Dial Back #:(undefined)
3.Site ID:(undefined)
4.Real Time Clock:Tue 06/13/2000 11:25:26
5.Console Port Communication:9600, N, 8, 1
6.Command Echo:On
7.No Activity Timeout5 Min
8.Password Attempts:3
9.Password on Dial Back:Off
10. Security Mode:On
11. Audit Log Options:All
12. Dial Back Attempts:1
13. Dial Back Delay:30 Sec
Enter Selection,
Press <Esc> to Abort ...
Figure 5.2: The General Parameters Menu
5.2.The General Parameters Menu
The menu shown in Figure 5.2 is used to set the Real Time Clock, and select the System
Password, Site ID, and other general parameters. To access the General Parameters Menu,
activate the SRM command mode as described in Section 5.1, then type /G and press [Enter].
To change the setting for any item in this menu, key in the number for the desired item, press
[Enter], then follow the instructions in the submenu. The General Parameters Menu includes
the following items:
1. System Password: This password protects modem access to the Command Mode. When
a caller connects to the SRM-100, a password prompt is sent. If the System Password is
entered, the caller will then be granted access to the SRM Command Mode. Note that the
System Password is case sensitive. (Up to 16 characters, Default = SUPER).
2. System Dial Back #: When defined, the SRM will dial this number before allowing
modem access to the Command Mode. When a caller contacts the SRM, a password
prompt is sent. If the caller enters the valid System Password, the SRM will disconnect
and then call the System Dial Back number. When the System Dial Back number
answers, the SRM Command Mode will start. (Up to 32 characters, Default = undefined).
Note: While a Dial Back operation is in progress, the SRM is not able to accept
incoming calls, and will not recognize commands entered via the Console Port.
3. Site ID: Defines a text string which can be used to identify the location where the SRM100 is installed. The Site ID message will be displayed at the top of the SRM Help
Screen. (Up to 32 characters, Default = undefined).
4. Real Time Clock: Sets the SRM's internal real time clock and calendar. The SRM uses
the Real Time Clock to record times and dates when logging connection activity. Enter
the correct time using 24 hour (military) format.
5-3
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