External Portable
My Passport® Air
Portable Hard Drive
User Manual
My Passport Air User Manual
™
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or email support service at http://support.wdc.com. If the answer is not available or if you prefer,
please contact WD
Your product includes 30 days of free telephone support during the warranty period. This 30day period starts on the date of your first telephone contact with WD Technical Support. Email
support is free for the entire warranty period and our extensive knowledge base is available 24/
7. To help us keep you informed of new features and services, remember to register your
product online at http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
• Downloads—Download drivers, software, and updates for your WD product.
• Registration—Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
• Knowledge Base—Search by keyword, phrase, or answer ID.
• Installation—Get online installation help for your WD product or software.
®
at the best telephone number shown below.
• WD Community—Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available..
North America
English 800.ASK.4WDC
(800.275.4932) Europe
Spanish 800.832.4778 Middle East
Mexico
South America
Chile 1230 020 5871 Australia 1800 42 9861 / +800 2275 4932
Colombia 009 800 83247788 China 800 820 6682
Venezuela 0800 100 2855 Hong Kong +800 6008 6008
Peru 0800 54003 India 1800 419 5591 / 1800 200 5789
Uruguay 000 413 598 3787 Indonesia +803 852 9439
Argentina 0800 4440839 Japan 00531 65 0442 / 0120 994 120
Brazil 0800 7704932 Korea 02 703 6550
001 8002754932 Russia
0021 800 83247788
Europe (toll free)*
Africa
Asia Pacific
Malaysia 1800 88 1908 / +800 6008 6008 (Telekom Malaysia)
New Zealand 0508 555 639 / +800 2275 4932
Philippines 1 800 1441 0159
Singapore 1800 608 6008 / +800 6008 6008 (Singtel)
Taiwan 0800 666 290 / +800 6008 6008 (Chunghwa)
Thailand 001 800 441 0570
00800 ASK4 WDEU
(00800 27549338)
+31 880062100
+31 880062100
+31 880062100
8 10 8002 335 5011
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
ii
MY PASSPORT AIR
USER MANUAL
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Enhancing Performance with WD +TURBO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the WD Security Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the WD Drive Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unlocking the Drive with the WD Security or WD Drive Utilities Software . . . . . . . . . . . . . . . . 15
Unlocking the Drive with the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 19
Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Safely Dismounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5 Using the Drive with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
TABLE OF CONTENTS – iii
MY PASSPORT AIR
USER MANUAL
A Compliance and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 31
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
ICES/NMB-003 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CE Compliance for Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 33
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
TABLE OF CONTENTS – iv
1
1
About Your WD Drive
Welcome to your My Passport
their creative life on the road.
This chapter includes the following topics:
Features
Kit Contents
Quick Install Guide
Operating System Compatibility
Disk Drive Format
Physical Description
Registering the Drive
Handling Precautions
Features
Major features of the My Passport Air drive include:
®
Air™ portable hard drive for Mac users who need to take
MY PASSPORT AIR
USER MANUAL
Ultra-slim, all-metal design—At just 11 mm, this ultra-slim, all-metal portable drive is
thin and fast with plenty of capacity for your important digital content.
Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport Air lets you
access and save files in blazing speed. Reduce transfer time by up to 3 times when
compared to USB 2.0 transfer rates.*
*Performance may vary based on hardware and system configuration.
USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with
the latest USB 3.0 devices and backward compatibility with USB 2.0 devices.
Premium aluminum enclosure—The durable, anodized aluminum enclosure is the
perfect complement for your MacBook Air.
WD Security™ software—WD’s security utility allows you to set password protection
and hardware encryption for your drive to protect your files from unauthorized use or
access.
WD Drive Utilities™ software—Register your drive, set the drive sleep timer, run
diagnostics and more using the WD Drive Utilities software.
Compatible with Apple Time Machine—Works with your Mac right out of the box and
is compatible with Apple Time Machine.
Durable enclosure protects your drive—We know your data is important to you. So we
build the drive inside to our demanding requirements for durability, shock tolerance, and
long-term reliability. Then we protect the drive with a robust, all-metal enclosure
designed for style and
beauty.
Important: For the latest WD product information and news, visit our website at http://
www.westerndigital.com. For the latest software, firmware, and product documentation
and information, go to http://support.wdc.com/downloads.
ABOUT YOUR WD DRIVE – 1
MY PASSPORT AIR
USER MANUAL
Kit Contents
As shown in Figure 1, your My Passport Air portable hard drive kit includes the following:
• My Passport Air portable hard drive, with the WD Security and WD Drive Utilities
software
• USB 3.0 cable
• Quick Install Guide
USB 3.0 Cable
Figure 1. My Passport Air Drive Kit Contents
My Passport Air
Portable Hard Drive
Quick Install Guide
Optional Accessories
For information about optional accessories for WD products, visit:
US http://www.shopwd.com or http://www.wdstore.com
Canada http://www.shopwd.ca or http://www.wdstore.ca
Europe http://www.shopwd.eu or http://www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of Technical Support
contacts, visit http://support.wdc.com and see Knowledge Base answer
ID 1048.
Operating System Compatibility
Your My Passport Air drive and the WD Security and WD Drive Utilities software are
compatible with the following operating systems:
Mac OS X Windows
• Leopard
• Snow Leopard
• Windows XP
• Windows Vista
®
• Lion
• Mountain Lion
• Windows 7
• Windows 8
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service
pack (SP). On Mac computers, go to the Apple menu and select Software Update. On
Windows computers, go to the Start menu and select Windows Update.
ABOUT YOUR WD DRIVE – 2
MY PASSPORT AIR
USER MANUAL
Disk Drive Format
Your My Passport Air drive is formatted as a single HFS+J partition for compatibility with
Mac OS X operating systems. If you want to use the drive with a Windows computer, see
“Reformatting the Drive” on page 28 and “Troubleshooting” on page 29.
Physical Description
As shown in Figure 2, the My Passport Air drive has:
• Power/Activity LED
• A USB 3.0 interface port
USB 3.0 Interface Port
Power/Activity LED
Figure 2. My Passport Air Drive
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
USB 3.0 Interface
USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible
with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to
480 Mb/s.
Registering the Drive
Always register your My Passport Air drive to get the latest updates and special offers.
You can easily register your My Passport Air drive using the WD Drive Utilities software,
as described in “Registering the Drive” on page 26. Another way is to register online at
http://register.wdc.com.
ABOUT YOUR WD DRIVE – 3
MY PASSPORT AIR
USER MANUAL
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damaged drives. Always
observe the following precautions when unpacking and using your external storage
product:
• Do not drop or jolt the drive.
• Do not move the drive during activity.
ABOUT YOUR WD DRIVE – 4
2
1
MY PASSPORT AIR
USER MANUAL
Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive to your computer and
installing the WD software. It includes the following topics:
Connecting the Drive
Enhancing Performance with WD +TURBO
Installing the WD Security Software
Installing the WD Drive Utilities Software
Connecting the Drive
1. Turn on your computer.
2. Connect the My Passport drive to your computer as shown in Figure 3.
Figure 3. Connecting the My Passport Drive
CONNECTING THE DRIV E AND GE TTING STARTED – 5
MY PASSPORT AIR
USER MANUAL
3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your
Finder display:
Note: If the External disks check box is selected on your Finder Preferences dialog, the
My Passport icon displays on your desktop:
4. The first time you connect your My Passport drive to your computer, a message asks
if you want to use the drive to back up with Time Machine:
On Leopard and Snow Leopard
On Lion and Mountain Lion
Note: Currently the Encrypt Backup Disk check box only appears on computers using
the Lion or Mountain Lion operating system.
Depending on your operating system:
• On Leopard or Snow Leopard, proceed to step 5.
• On Lion or Mountain Lion, skip to step 6.
5. On Leopard or Snow Leopard:
IF you . . . want to use the drive with
the Time Machine software,
Do not Cancel and skip to step 8 on page 7.
Do Use as Backup Disk and skip to step 7 on
THEN click . . .
page 7.
CONNECTING THE DRIV E AND GE TTING STARTED – 6
6. On Lion or Mountain Lion:
MY PASSPORT AIR
USER MANUAL
IF you . . . want to use the drive with
the Time Machine software,
Do not Click Don’t Use and skip to step 8 .
Do Proceed to step a.
THEN . . .
a. If you want to create a password to secure your backup files, select the Encrypt
Backup Disk check box.
b. Click
Use as Backup Disk.
c. If you selected the Encrypt Backup Disk check box at step a, complete the
backup password dialog that displays:
d. Click Encrypt Disk.
7. The My Passport icon now displays as:
8. Your My Passport drive is now ready to use as an external storage device. You can
enhance its performance by installing the WD +TURBO utility that is on the drive.
Enhancing Performance with WD +TURBO
WD +TURBO is a utility on the My Passport drive that you can install to improve the
performance of the drive on a Mac computer.
1. Double-click the My Passport icon, and then double-click the .dmg file on the screen
that displays:
CONNECTING THE DRIV E AND GE TTING STARTED – 7
2. Double-click the Extras folder on the screen that displays:
3. Double-click the WD +TURBO Installer application:
MY PASSPORT AIR
USER MANUAL
4. Click Install on the WD +TURBO Driver Installer screen:
5. Read the license agreement and click Accept to continue.
6. A message informs you that installing the drivers requires you to restart your
computer to make them active:
Click Yes to continue.
CONNECTING THE DRIV E AND GE TTING STARTED – 8
MY PASSPORT AIR
USER MANUAL
7. Type the password that you normally use to access the computer in the Password
box and click OK:
8. When the installation completes, click Ye s to restart the computer:
9. After the computer restarts, the My Passport icon on the desktop looks like this
Your My Passport drive is now ready to use as an enhanced-performance external
storage device. You can enhance its capabilities by installing the WD Security and
WD Drive Utilities software that is also on the drive.
Installing the WD Security Software
1. Double-click the My Passport icon, and then double-click the .dmg file on the screen
that displays:
CONNECTING THE DRIV E AND GE TTING STARTED – 9
MY PASSPORT AIR
USER MANUAL
2. Drag the WD Security application to the alias Applications folder on the screen that
displays:
3. In the alias Applications folder, double-click the WD Security application.
4. Read the license agreement and click Accept to continue and display the
WD Security screen:
5. See “Locking and Unlocking the Drive” on page 13.
CONNECTING THE DRIVE AND GETTING STARTED – 10
MY PASSPORT AIR
USER MANUAL
Installing the WD Drive Utilities Software
To install the WD Drive Utilities software:
1. Double-click the My Passport icon, and then double-click the .dmg file on the screen
that displays:
2. Drag the WD Drive Utilities application to the alias Applications folder on the screen
that displays:
3. In the alias Applications folder, double-click the WD Drive Utilities application.
CONNECTING THE DRIVE AND GETTING STARTED – 11
MY PASSPORT AIR
USER MANUAL
4. Read the license agreement and click Accept to continue and display the WD Drive
Utilities screen:
5. See “Managing and Customizing the Drive” on page 19.
CONNECTING THE DRIVE AND GETTING STARTED – 12
3
1
MY PASSPORT AIR
USER MANUAL
Locking and Unlocking the Drive
This chapter includes the following topics:
Password Protecting the Drive
Unlocking the Drive
Changing Your Password
Turning Off the Drive Lock Feature
Password Protecting the Drive
You should password protect your drive if you are worried that someone else will gain
access to your drive and you do not want them to see your files on the drive.
CAUTION! The WD Security software uses your password to electronically lock
and unlock your drive. If you forget your password, you will not be able to access
the data that is on your drive or write new data to it. You will have to erase the
drive before you can use it again.
Use the WD Security software to:
• Create a password
• Change a password
• Eliminate the need for a password
To
create a password and keep others from accessing the files on your drive:
1. Click Go > Applications > WD Security to display the WD Security screen, Set
Security dialog:
2. If you have more than one supported My Passport drive connected to your
computer, select the one that you want to create a password for.
3. Type your password in the Choose a password box, using up to 25 characters.
LOCKING AND UNLOCKING THE DRIVE – 13
MY PASSPORT AIR
USER MANUAL
4. Retype your password in the Verify password box.
5. Type a hint to help remember your password in the Password hint box.
6. Select the Enable auto unlock for user: check box if you want the WD Security
software to remember your password for the selected drive on this computer.
Important: If you select the Enable auto unlock for user: check box, the first time
you restart your computer or disconnect and reconnect the drive after creating a
password, your operating system requests permission to allow the WD Security
software to access your password:
Click Always Allow to avoid this dialog i n the future.
7. Read the warning about the possibility of data loss if you forget your password.
8. Click the I understand check box to signify that you accept the risk.
9. Click Save Security Settings to save your password and enable hardware
encryption for your drive.
CAUTION! After creating a password, the drive remains unlocked for as long as
you continue your current work session. Then the WD Security software:
• Locks the drive when you shut down your computer, disconnect your drive, or
your computer goes into the sleep mode
• Requires you to type your password to unlock the drive when you restart your
computer or reconnect your drive, UNLESS you selected the Enable auto unlock
for user: check box when you created your password
Unlocking the Drive
After you have created a password to keep others from accessing the files on your drive,
unless you selected the Enable auto unlock for user: check box, you will have to type
your password to unlock the drive whenever:
• You shut down and restart your computer
• You disconnect and reconnect the drive to your computer
• Your computer exits the sleep mode
You will have to do this even if you do not have the WD Security software installed on
your computer.
In each case, the WD Security software replaces the desktop icon for your My Passport
drive with the WD Unlocker virtual CD (VCD) icon:
LOCKING AND UNLOCKING THE DRIVE – 14
MY PASSPORT AIR
USER MANUAL
The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock
the drive. Or you can use either the WD Security or the WD Dri ve Utilities software to
unlock the drive.
Unlocking the Drive with the WD Security or WD Drive Utilities Software
Whenever you shut down and restart your computer or disconnect and reconnect the
drive to your computer, starting either the WD Security or WD Drive Utilities software
displays the Unlock Drive dialog:
This happens either:
• Automatically if you only have the one locked My Passport drive connected to
your computer
• When you select the locked drive on either the WD Security or WD Drive Utilities
screen if you have more than one supported My Passport drive connected to
your computer
To unlock the drive:
1. If you do not see the Unlock Drive dialog, click either:
•Go > Applications > WD Security
•Go > Applications > WD Drive Utilities
2. If you have more than one supported My Passport drive connected to your
computer, select the one that is locked to display the Unlock Drive dialog.
3. On the Unlock Drive dialog:
a. Type your password in the Password box.
b. Click Unlock Drive.
LOCKING AND UNLOCKING THE DRIVE – 15
MY PASSPORT AIR
USER MANUAL
Unlocking the Drive with the WD Drive Unlock Utility
Whenever you connect your password-protected drive to a computer that does not have
the WD Security or WD Drive Utilities software installed, you can use the WD Drive
Unlock utility to unlock the drive there. The Drive Unlock utility is on a virtual CD (VCD)
drive that appears on your desktop display.
To unlock the drive:
1. Double-click the WD Unlocker VCD icon on your desktop:
2. Double-click the WD Drive Unlock application on the screen that displays:
The WD Drive Unlock ut ili ty screen displays:
3. On the WD Drive Unlock utility screen:
a. Type your password in the Password box.
b. Select the Enable auto unlock for user: check box if you want the WD Drive
Unlock utility to remember your password on this computer.
LOCKING AND UNLOCKING THE DRIVE – 16
MY PASSPORT AIR
USER MANUAL
c. Click Unlock Drive.
d. At the Your drive is now unlocked prompt, click Exit to close the WD Drive
Unlock utility screen.
Changing Your Password
To change your password:
1. Click Go > Applications > WD Security to display the WD Security screen, Change
Security dialog:
2. If you have more than one supported My Passport drive connected to your
computer, select the one with the password that you want to change.
3. Type your current password in the Password box.
4. Select the Change password option.
5. Type your new password in the Choose a password box, using up to 25 characters.
6. Retype your new password in the Verify password box.
7. Type a hint to help remember your new password in the Password hint box.
8. Select or clear the Enable auto unlock for user: check box to signify whether you
want the WD Security software to remember your new password for the selected
drive on this computer.
9. Click Update Security Settings.
CAUTION! After changing your password, the drive remains unlocked for as long
as you continue your current work session. Then the WD Security software:
• Locks the drive when you shut down your computer, disconnect your drive, or
your computer goes into the sleep mode
• Requires you to type your password to unlock the drive when you restart your
computer or reconnect your drive, UNLESS you selected the Enable auto unlock
for user: check box when you changed your password
LOCKING AND UNLOCKING THE DRIVE – 17
MY PASSPORT AIR
USER MANUAL
Turning Off the Drive Lock Feature
To remove password protection from your drive:
1. Click Go > Applications > WD Security to display the WD Security screen, Change
Security dialog:
2. If you have more than one supported My Passport drive connected to your
computer, select the one that you want to remove password protection from.
3. Type your password in the Password box.
4. Select the Remove security option.
5. Click Update Security Settings.
LOCKING AND UNLOCKING THE DRIVE – 18
4
1
MY PASSPORT AIR
USER MANUAL
Managing and Customizing the Drive
This chapter includes the following topics:
Checking Drive Health
Setting the Drive Sleep Timer
Erasing the Drive
Registering the Drive
Safely Dismounting the Drive
The WD Drive Utilities software (see Figure 4) makes it easy for you to manage and
customize your drive for the best possible performance:
• Diagnostics—Run diagnostics and status checks to make sure your drive is
working properly.
• Sleep Timer—Turn your drive off during extended periods of inactivity to conserve
power and extend the life of the drive.
• Drive Erase—Erase all of the data on the drive, including your password if you
have one.
• Registration—Register your drive to receive free technical support during the
warranty period and find out about software updates, product enhancements, and
price discount opportunitiest
Figure 4. WD Drive Utilities Screen
MANAGING AND CUSTOMIZING THE DRIVE – 19
On the WD Drive Utilities screen:
IF you want to . . . THEN click . . . AND see . . .
MY PASSPORT AIR
USER MANUAL
Run drive diagnostics and status
checks,
Specify an inactive time interval to
turn off your drive,
Erase your drive so you can retrieve
the space and start over,
Register your drive to receive free
technical support during the
warranty period and keep up-todate on the latest WD products,
Diagnostics “Checking Drive Health” in the
next section.
Sleep Timer “Setting the Drive Sleep Timer”
on page 21.
Drive Erase “Erasing the Drive” on
page 22.
Registration “Registering the Drive” on
page 26.
Checking Drive Health
The WD Drive Utilities software provides three diagnostic tools to help make sure that
your drive is performing well. Run the following tests if you are concerned that your drive
is not operating properly:
• S.M.A.R.T. Status
S.M.A.R.T. is a failure-prediction function that continuously monitors key internal
performance attributes of the drive. A detected increase in drive temperature,
noise, or read/write errors, for example, can provide an indication that the drive is
approaching a serious failure condition. With advanced warning, you could take
precautionary measures, like moving your data to another drive, before a failure
occurs.
The result of a S.M.A.R.T. status check is a pass or fail evaluation of the drive's
condition.
• Quick Drive Test
Your My Passport drive has a built-in Data Lifeguard™ diagnostic utility that tests
the drive for error conditions. The quick drive test checks the drive for major
performance problems.
The result of a quick drive test is a pass or fail evaluation of the drive's condition.
• Complete Drive Test
The most comprehensive drive diagnostic is the complete drive test. It tests every
sector for error conditions, and inserts bad sector markers as required.
The best time to run the drive diagnostics and status checks is on a regular basis, before
you encounter any problems with your drive. And, because they are so fast, running the
S.M.A.R.T. status check and the quick drive test provides a high level of assurance with
minimal inconvenience. Then, run all three whenever you encounter disk errors when
writing or accessing files.
To run drive diagnostics and status checks:
1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen
(see Figure 4 on page 19).
2. If you have more than one supported My Passport drive connected to your
computer, select the one that you want to check.
MANAGING AND CUSTOMIZING THE DRIVE – 20
3. Click Diagnostics to display the Diagnostics dialog :
MY PASSPORT AIR
USER MANUAL
4. On the Diagnostics dialog, click the button for the test that you want to run:
• S.M.A.R.T. Status
• Quick Drive Test
• Comple te Drive Test
Setting the Drive Sleep Timer
The drive sleep timer turns off the power to your drive after a certain period of inactivity
to conserve power and minimize long-term wear on the drive.
To set the inactivity period for the drive:
1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen
(see Figure 4 on page 19).
2. If you have more than one supported My Passport drive connected to your
computer, select the one that you want to set.
3. Click Sleep Timer to display the Sleep Timer dialog:
MANAGING AND CUSTOMIZING THE DRIVE – 21
MY PASSPORT AIR
USER MANUAL
4. On the Sleep Timer dialog:
a. In the Sleep Timer box, select the inactivity time interval at which you want to
turn off the drive.
b. Click Set Timer.
Erasing the Drive
CAUTION! Erasing your drive permanently deletes all of the data on the drive.
Always make sure th at you no longer need any of the data on your driv e b efore
erasing it.
Note: Erasing your drive also deletes the WD software and all of the support
files, utilities, and user manual files. You can download these to restore
your My Passport to its original configuration after erasing the drive.
WD Drive Utilities provides two ways to erase your drive, depending on whether your
My Passport drive is locked or not:
IF your drive is . . . AND you . . . THEN see . . .
Not locked, Want to erase the drive, “Using the Drive Erase Function”
Locked, Have forgotten or lost your
password and must erase the
drive,
in the next section.
“Using the WD Drive Unlock
Utility” on page 24.
Using the Drive Erase Function
To erase your My Passport when the drive is not locked:
1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen
(see Figure 4 on page 19).
2. If you have more than one supported My Passport drive connected to your
computer, select the one that you want to erase.
MANAGING AND CUSTOMIZING THE DRIVE – 22
3. Click Drive Erase to display the Drive Erase dialog:
MY PASSPORT AIR
USER MANUAL
4. On the Drive Erase dialog:
a. If you want to change the name of the volume, type over the name in the Volu me
Name box.
b. Select the option to specify the volume file format:
•HFS+J
•ExFAT
c. Read the warning about the loss of data if you erase your drive.
d. Click the I understand check box to signify that you accept the risk.
e. Click Erase Drive.
After the drive erase operation completes, go to http://support.wdc.com and see
Knowledge Base answer ID 7 for information about downloading and restoring the WD
software and disk image on your My Passport drive.
Note: Erasing your drive also removes your password. If you used a password to
protect your drive, you will need to re-create it after restoring the
software and disk image
page 13.)
. (See “Password Protecting the Drive” on
WD
MANAGING AND CUSTOMIZING THE DRIVE – 23
MY PASSPORT AIR
USER MANUAL
Using the WD Drive Unlock Utility
To erase your My Passport when the drive is locked and you have forgotten or lost your
password:
1. Double-click the WD Unlocker virtual CD icon on your desktop:
2. Double-click the WD Drive Unlock application on the screen that displays:
The WD Drive Unlock ut ili ty screen displays:
3. Make five attempts to unlock the drive by:
a. Typing a password in the Password box.
b. Clicking Unlock Drive.
MANAGING AND CUSTOMIZING THE DRIVE – 24
MY PASSPORT AIR
USER MANUAL
4. The fifth invalid password attempt displays the too many password attempts prompt:
5. Click Erase Drive to display a warning about erasing all of the data on the drive:
6. Read the warning and select the I understand check box to signify that you accept
the risk.
7. Click Erase.
MANAGING AND CUSTOMIZING THE DRIVE – 25
MY PASSPORT AIR
USER MANUAL
After the drive erase operation completes, go to http://support.wdc.com and see
Knowledge Base answer ID 7 for information about downloading and restoring the WD
software and disk image on your My Passport drive.
Note: Erasing your drive also removes your password. If you still want to use a
password to protect your drive, you will need to re-create it after restoring
the WD software and disk image. (See “Password Protecting the Drive” on
page 13.)
Registering the Drive
The WD Drive Utilities software uses your computer’s Internet connection to register
your drive. Registering the drive provides free technical support during the warranty
period and keeps you up-to-date on the latest WD products.
To r e g is t e r yo u r d ri ve :
1. Make sure that your computer is connected to the Internet.
2. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities
screen (see Figure 4 on page 19).
3. If you have more than one supported My Passport drive connected to your
computer, select the one that you want to register.
4. Click Registration to display the Registration dialog:
5. On the Registration dialog:
a. Type your first name in the First name box.
b. Type your last name in the Last name box.
c. Type your email address in the E-mail address box.
d. Select your language in the Preferred language box.
MANAGING AND CUSTOMIZING THE DRIVE – 26
MY PASSPORT AIR
USER MANUAL
e. Select or clear the Yes, I want to receive communication... check box to
specify whether you want to receive notifications about software updates,
product enhancements, and price discount opportunities.
f. Click Register Drive.
Safely Dismounting the Drive
CAUTION! To prev ent data loss, close all active windows and applications before
shutting down or disconnecting the drive.
Use the My Passport icon to safely dismount the drive:
1. Right- or control-click the My Passport icon on the desktop and select Eject “My
Passport Air”:
You might hear the drive power down.
2. Wait for the drive icon to disappear from the desktop before disconnecting the drive.
Restoring the WD Software and Disk Image
In addition to deleting all of the data on your My Passport drive, erasing or reformatting
the drive also removes the WD Security and WD Drive Utilities software and all of the
support files, utilities, and user manual files.
If you ever need to remove and reinstall the WD software on your computer, or move the
drive to another computer and install the software there, you will need to restore the WD
software and disk image on your My Passport drive. To do this, after you have erased or
reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer
ID 7.
MANAGING AND CUSTOMIZING THE DRIVE – 27
5
1
MY PASSPORT AIR
USER MANUAL
Using the Drive with Windows
The My Passport drive is formatted as a single HFS+J partition for compatibility with
Mac OS X operating systems. To use the drive on Windows computers, you must
reformat it to a single NTFS partition.
This chapter includes the following topics:
Reformatting the Drive
Restoring the WD Software and Disk Image
Reformatting the Drive
CAUTION! Reformatt i ng the drive erases all its content s. If you have already
saved files on the drive, be sure to back them up before reformatting it.
Go to http://support.wdc.com and refer to Knowledge Base answer ID 3865 for
information about reformatting the drive.
See “Troubleshooting” on page 29 for more information about reformatting a drive.
Restoring the WD Software and Disk Image
After you have reformatted your My Passport drive for use on Windows computers, go to
http://support.wdc.com and see Knowledge Base answer ID 7 for information about
downloading and restoring the Windows versions of the WD Drive Utilities and
WD Security software and disk image on your My Passport drive.
USING THE DRIVE WITH WINDOWS – 28
6
1
MY PASSPORT AIR
USER MANUAL
Troubleshooting
This chapter includes the following topics:
Installing, Partitioning, and Formatting the Drive
Frequently Asked Questions
If you have problems installing or using this product, refer to this troubleshooting section
or visit our support Web site at http://support.wdc.com and search our knowledge base
for more help.
Installing, Partitioning, and Formatting the Drive
How to Answer ID
Partition, and format a WD drive on Windows (7, Vista, XP, 2000) and Mac OSX 3865
Reformat from Mac GPT to Windows XP NTFS 3645
Reformat the drive from Mac GPT to Windows 7 or Vista NTFS format 3647
Obtain and reinstall the original software included with this product 1425
Format a WD hard drive in FAT32* (for use in both Windows and MAC OSX) 291
*The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows. To create partitions larger than 32 GB in FAT32
when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/product/download.
Windows users can avoid these size limitation by formatting the drive to NTFS using
either the Windows Disk Management utility or similar third-party software. For further
details, see:
• Answer ID 291 at
• Article IDs 314463 and 184006 at
• The appropriate third-party software documentation or support organization
http://support.wdc.com
support.microsoft.com
Frequently Asked Questions
Q: Why is the drive not recognized under My Computer or on the computer desktop?
A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers
are installed before connecting your WD USB 3.0 external storage product. The drive
is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller
drivers are installed. Contact the adapter card manufacturer for installation
procedures.
Q: Why won't my computer boot when I connect my USB drive to the computer before
booting?
A: Depending on your system configuration, your computer might try to boot from your
WD portable USB drive. Refer to your system’s motherboard BIOS setting
documentation to disable this feature or visit http://support.wdc.com and see
Knowledge Base answer ID 1201. For more information about booting from external
drives, refer to your system documentation or contact your system manufacturer.
Q: Why is the data transfer rate slow?
A: Your system may be operating at USB 1.1 speeds due to an incorrect driver
installation of the USB 3.0 or USB 2.0 adapter card or a system that does not
support USB 3,0 or USB 2.0.
TROUBLESHOOTING – 29
MY PASSPORT AIR
USER MANUAL
Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0?
A: Refer to your USB card documentation or contact your USB card manufacturer.
Note: If your USB 3.0 or USB 2.0 controller is built in to the system motherboard,
be sure to install the appropriate chipset support for your motherboard.
Refer to your motherboard or system manual for more information.
Q: What happens when a USB 3.0 or USB 2.0 device is plugged into a USB 1.1 port or
hub?
A: USB 3.0 and USB 2.0 are backward-compatible with USB 1.1. When connected to a
USB 1.1 port or hub, a USB 3.0 or USB 2.0 device operates at the USB 1.1 full speed
of up to 12 Mbps.
If your system includes a PCI Express slot, you can achieve USB transfer rates by
installing a PCI Express adapter card. Contact the card manufacturer for installation
procedures and more information.
TROUBLESHOOTING – 30
A
1
MY PASSPORT AIR
USER MANUAL
Compliance and Warranty Information
This appendix includes the following topics:
Regulatory Compliance
Environmental Compliance (China)
Warranty Information (All Regions Except Australia/New Zealand)
Warranty Information (Australia/New Zealand)
GNU General Public License (“GPL”)
Regulatory Compliance
FCC Class B Information
Operation of this device is subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that
may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, you
are encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Any changes or modifications not expressly approved by WD could void your authority
to operate this device.
ICES/NMB-003 Compliance
Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Canadian ICES-003 Class B.
COMPLIANCE AND WARRANTY INFORMATION – 31
MY PASSPORT AIR
(
)
(
USER MANUAL
Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of
Information Technology Equipment.
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1: Sûreté
d'équipement de technologie de l'information.
This product is intended to be supplied by a listed limited power source, double
insulated, or direct plug-in power unit marked “Class 2.”
CE Compliance for Europe
Marking by the CE symbol indicates compliance of this system to the applicable Council
Directives of the European Union, including the EMC Directive (2004/108/EC) and the
Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with
the applicable directives has been made and is on file at Western Digital Europe.
GS Mark (Germany only)
Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of
sound pressure from this product is 70db(A) or less, per EN ISO 7779.
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel
beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet
oder spezifiziert.
KC Notice (Republic of Korea only)
기종별 사용자 안내문
(가정용방송통신기자재 )
B 급기기
이기기는가정용(B 급) 전자파적합기기로서주로
가정에서사용하는것을목적으로하며, 모든지역에
서사용할수있습니다
Environmental Compliance (China)
䚼ӊৡ⿄
ࣙ㺙义
ࣙ㺙
ܝᇐㅵ
⬉⑤ᣝ䪂
HDD ᠬᶊ
EMI
Ͼᗻ࣪ᵓᴤ
Kensington 䫕ᣝ䬂
㶎ϱ 6-32x6.35mm
㶎ϱ M3x5mm+5W
ൖⳈᬃ㛮
ޣ䳛ᶊ
ࠊᵓ㺙䜡 (PCA)*
⹀Ⲭ
⬉㓚㒘ӊ
⬉⑤䗖䜡఼
⬉⑤㒓
* ࠊᵓ㺙䜡ࣙᣀ᠔᳝ࠋ⬉䏃ᵓ
O㧦㸼⼎ℸ䚼ӊ᠔⫼ⱘ᠔᳝ഛ䋼ᴤ᭭Ёࣙⱘℸ᳝↦᳝ᆇ⠽ԢѢ MCV ޚЁⱘ䰤ࠊ㽕∖DŽ
X㧦㸼⼎ℸ䚼ӊ᠔⫼ⱘഛ䋼ᴤ᭭Ё㟇ᇥ᳝ϔ⾡ᴤ᭭ࣙⱘℸ᳝↦᳝ᆇ⠽催Ѣ MCV ޚЁⱘ䰤ࠊ㽕∖DŽ
ߎ⦄ϔϾĀ;āⱘ᠔᳝ᚙމϟˈ:'䞛⫼ᆍ䆌ⱘᥦ䰸DŽ
䪙 (Pb) 䥬 (Cd) ∲ (Hg)
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
OOO O O O
XOO O O O
OOO O O O
OOO O O O
OOO O O O
PCB)ঞ݊ⳌᑨⱘϾ㒘ӊǃIC ঞ䖲఼DŽ
᳝↦᳝ᆇ⠽䋼ܗ㋴
݁Ӌ䫀
6+
Cr
⒈㘨㣃 (PBB) ⒈Ѡ㣃䝮 (PBDE)
COMPLIANCE AND WARRANTY INFORMATION – 32
MY PASSPORT AIR
USER MANUAL
Warranty Information (All Regions Except Australia/ New Zealand)
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If
this Product requires maintenance, either contact the dealer from whom you originally
purchased the Product or visit our product support website at http://support.wdc.com/
warranty/policy.asp for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be
given an RMA number and instructions for Product return. An unauthorized return (i.e.,
one for which an RMA number has not been issued) will be returned to you at your
expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided on your return paperwork. Your original
box and packaging materials should be kept for storing or shipping your WD product. To
conclusively establish the period of warranty, check the warranty expiration (serial
number required) via http://support.wdc.com/warranty/policy.asp. WD shall have no
liability for lost data regardless of the cause, recovery of lost data, or data contained in
any Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined
below, be free from defects in material and workmanship and will conform to WD’s
specification therefor. The term of your limited warranty depends on the country in which
your Product was purchased. The term of your limited warranty is for 3 years in the
North, South and Central America region, 3 years in the Europe, the Middle East and
Africa region, and 3 years in the Asia Pacific region, unless otherwise required by law.
The term of your limited warranty period shall commence on the purchase date
appearing on your purchase receipt. WD shall have no liability for any Product returned if
WD determines that the Product was stolen from WD or that the asserted defect a) is not
present, b) cannot reasonably be rectified because of damage occurring before WD
receives the Product, or c) is attributable to misuse, improper installation, alteration
(including removing or obliterating labels and opening or removing external enclosures,
unless the product is on the list of limited user-serviceable products and the specific
alteration is within the scope of the applicable instructions, as found at http://
support.wdc.com/warranty/policy.asp), accident or mishandling while in the possession
of someone other than WD. Subject to the limitations specified above, your sole and
exclusive warranty shall be, during the period of warranty specified above and at WD’s
option, the repair or replacement of the Product.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products
sold as new. The remedies provided herein are in lieu of a) any and all other remedies
and warranties, whether expressed, implied or statutory, including but not limited to, any
implied warranty of merchantability or fitness for a particular purpose, and b) any and all
obligations and liabilities of WD for damages including, but not limited to accidental,
consequential, or special damages, or any financial loss, lost profits or expenses, or lost
data arising out of or in connection with the purchase, use, or performance of the
Product, even if WD has been advised of the possibility of such damages. In the United
States, some states do not allow exclusion or limitations of incidental or consequential
damages, so the limitations above may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
COMPLIANCE AND WARRANTY INFORMATION – 33
MY PASSPORT AIR
USER MANUAL
Warranty Information (Australia/New Zealand)
Nothing in this warranty modifies or excludes your legal rights under the Australian
Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This
warranty identifies WD's preferred approach to resolving warranty claims which is likely
to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those
contained in the Sale of Goods Act, are made with respect to the Product. If you
purchased your Product in New Zealand for the purposes of a business, you
acknowledge and agree that the New Zealand Consumer Guarantees Act does not
apply. In Australia, our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if goods fail to be of acceptable quality
and the failure does not amount to a major failure. What constitutes a major failure is set
out in the Australian Consumer Law.
Obtaining Service
WD values your business and always attempts to provide you the very best of service.
Should you encounter any problem, please give us an opportunity to address it before
returning this Product. Most technical support questions can be answered through our
knowledge base or e-mail support service at http://support.wdc.com. If the answer is
not available or, if you prefer, please contact WD at the applicable telephone number
shown in the front of this document.
If you wish to make a claim, you should initially contact the dealer from whom you
originally purchased the Product. If you are unable to contact the dealer from whom you
originally purchased the Product, please visit our product support Web site at http://
support.wdc.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be
given an RMA number and instructions for Product return. An unauthorized return (i.e.,
one for which an RMA number has not been issued) will be returned to you at your
expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided with your RMA number. If following receipt
of a qualifying claim under this warranty, WD or the dealer from whom you originally
purchased the Product determines that your claim is valid, WD or such dealer shall, at its
discretion, either repair or replace the Product with an equivalent or better Product or
refund the cost of the Product to you. You are responsible for any expenses associated
with a claim under this warranty. The benefits provided to you under this warranty are in
addition to other rights and remedies available to you under the Australian Competition
and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your
WD product. To conclusively establish the period of warranty, check the warranty
expiration (serial number required) via http://support.wdc.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
Email: support@wdc.com
COMPLIANCE AND WARRANTY INFORMATION – 34
MY PASSPORT AIR
USER MANUAL
Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined
below, be free from defects in material and workmanship and will conform to WD’s
specifications. The term of your warranty is 3 year in Australia and New Zealand, unless
otherwise required by law. The term of your warranty period shall commence on the
purchase date appearing on your purchase receipt from an authorized distributor or
authorized reseller. Proof of purchase shall be required to be eligible for this warranty
and to establish the commencement date of this warranty. Warranty service will not be
provided unless the Product is returned to an authorized distributor, authorized reseller
or regional WD return center where the Product was first shipped by WD. WD may at its
discretion make extended warranties available for purchase. WD shall have no liability
for any Product returned if WD determines that the Product was (i) not purchased from
an authorized distributor or authorized reseller, (ii) not used in accordance with WD
specifications and instructions, (iii) not used for its intended function, or (iv) stolen from
WD, or that the asserted defect a) is not present, b) cannot reasonably be rectified
because of damage occurring before WD receives the Product, or c) is attributable to
misuse, improper installation, alteration (including removing or obliterating labels and
opening or removing external enclosures, including the mounting frame, unless the
product is on the list of limited user-serviceable products and the specific alteration is
within the scope of the applicable instructions, as found at http://support.wdc.com),
accident or mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL
DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION,
MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER
FAILURES, OR (B) INTERNAL FAULTS. SUCH FAILURES CAN RESULT IN THE
LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU
SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR
ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND
PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION.
YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO
COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND
TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or
household use or consumption, provided it is fair and reasonable to do so, WD limits its
liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the
applicable period of the original warranty or ninety (90) days from the date of shipment of
a repaired or replaced Product, whichever is longer. This warranty is WD’s sole
manufacturer's warranty and is applicable only to Products sold as new.
GNU General Public License (“GPL”)
Firmware incorporated into this product may include third party copyrighted software
licensed under the GPL or Lesser General Public License ("LGPL") (collectively, “GPL
Software”) and not Western Digital’s End User License Agreement. In accordance with
the GPL, if applicable: 1) the source code for the GPL Software may be downloaded at
no charge from http://support.wdc.com/download/gpl or obtained on CD for a nominal
charge from http://support.wdc.com/download/gpl or by calling Customer Support
within three years of the date of purchase; 2) you may re-use, re-distribute, and modify
the GPL Software; 3) with respect solely to the GPL Software, no warranty is provided, to
the extent permitted by applicable law; and 4) a copy of the GPL is included herewith,
COMPLIANCE AND WARRANTY INFORMATION – 35
MY PASSPORT AIR
USER MANUAL
may be obtained at http://www.gnu.org, and may also be found at http://
support.wdc.com/download/gpl. Modification of or tampering with the Software,
including but not limited to any Open Source Software, is solely at your own risk.
Western Digital is not responsible for any such modification or tampering. Western
Digital will not support any product in which you have or have attempted to modify the
Software supplied by Western Digital.
COMPLIANCE AND WARRANTY INFORMATION – 36
MY PASSPORT AIR
USER MANUAL
Index
A
Accessories, op tional 2
B
Box contents 2
Box contents, My Passport Air
C
CAUTION
about erasing the drive
about lost passwords
about preventing data loss when dis-
connecting
about your unlocked drive
China RoHS compliance
Compatibility with operating systems
Compliance, regulat o ry
Converting drive format
Creating a password
27
31
29
13
D
Device
hardware
Disconnecting the drive
Disk image, downloading and restoring
28
Drive
diagnostics and status checks
erase
formats, converting
handling precautions
sleep timer
Drive settings
drive erase
registration
security
sleep timer
2
27
22
3
21
20, 22
20, 26
13
20, 21
2
22
13
14, 17
32
20
4
2
27,
H
Handling precautions 4
Hardware
2
I
Indicator light 3
K
KC notice (Republic of Korea) 32
Kit contents
Kit contents, My Passport Air
2
2
L
LED indicator 3
Limited warranty information
33
O
Obtaining service 33, 34
Online support, accessing
Operating system compatibility
Optional accessories
ii
2
2
P
Password protecting your drive 13
CAUTION about lost passwords
Physical description
Precautions for handling
Product features
3
4
1
Q
Quick drive test 20
R
Reformatting the drive 28, 29
Register Drive dialog
Registering your drive
Registration drive setting
Regulatory compliance
Restoring the software disk image
RoHS compliance
Run Diagnostics dialog
26
26
20
31
32
21
13
27, 28
E
Environmental compliance, China 32
Erase Drive dialog
Erasing the drive
CAUTION about erasing the drive
23
22
F
FCC information, class B 31
Full media scan
20
G
GNU General Public License 35
22
S
Safety compliance 32
Set
sleep timer dialog
Setting the drive sleep timer
Sleep timer drive setting
SMART status check
System compatibility
21
21
20
20
2
T
Technical support, contacting ii
U
Unlocking the drive 14
INDEX – 37
from the virtual CD 16
with the WD Security software
without the WD Security software
USB drive interface
3
W
Warranty information 33, 34, 35
WD service
WD technical suppo rt, contacting
33, 34
MY PASSPORT AIR
USER MANUAL
15
16
ii
INDEX – 38
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use
nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time
without notice.
Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Air, WD Security,
WD Drive Utilities, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Apple, Mac, OS X, and Time
Machine are trademarks of Apple, Inc., registered in the U.S. and other countries. Other marks may be mentioned herein that
belong to other companies.
© 2013 Western Digital Technologies, Inc. All rights reserved.
Western Digital
3355 Michelson Drive, Suite 100
Irvine, California 92612 U.S.A. 4779-705100-A00 Mar 2013
Loading...