Western digital WD20000H2Q-00 User Manual
My Book
Studio Edition™ II
User Manual
External Desktop
®
Table of Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . .4
Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
LED Indicators (Lights) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power/Activity LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Capacity Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4 WD Drive Manager Status . . . . . . . . . . . . . . . . . . . . .15
WD Drive Manager Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 WD RAID Manager for Mac . . . . . . . . . . . . . . . . . . . .16
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
6 WD RAID Manager for Windows. . . . . . . . . . . . . . . .21
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7 Turning Off/Disconnecting the Device . . . . . . . . . .25
Auto-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
™
Safe Shutdown
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
TABLE OF CONTENTS – i
Safe Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Unplugging the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
10 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
TABLE OF CONTENTS – ii
1
MY BOOK STUDIO EDITION II
USER MANUAL
Getting Started
Thank you for purchasing My Book® Studio Edition™ II, the storage solution of choice
for creative professionals, workgroups, small offices, and anyone looking for extra
assurance of data safety. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the
latest WD product information and news, visit our website at
www.westerndigital.com.
Kit Contents
• Dual-drive storage system
•USB cable
•FireWire® 800 cable (9-pin to 9-pin)
• FireWire 800 to 400 cable (9-pin to 6-pin)
• AC adapter*
• Quick Install Guide
•Software CD
Software CD
Quick Install Guide
*This product may ship with a different AC adapter configuration, depending on your region.
My Book Studio Edition II
AC adapter (U.S.-only)*
or
Global AC adapter configurations*
FireWire 800 cable
USB cable
FireWire 800 to 400 cable
Optional Accessories
For more information on optional accessories for this product, visit
store.westerndigital.com (U.S. only). Outside the U.S., visit support.wdc.com.
GETTING STARTED – 1
MY BOOK STUDIO EDITION II
USER MANUAL
Compatibility
Macintosh
Windows
• Any of the following: • Any of the following:
– USB port – USB port
– FireWire 800 or 400 port – FireWire 800 or 400 port
– eSATA port or eSATA adapter card* – eSATA port or eSATA adapter card*
•Mac® OS X 10.4.10+ • Windows 2000/XP/Vista
• Mac OS X 10.5.2+
Note: Compatibility may vary depending on user’s hardware configuration and operating system.
* For a list of compatible eSATA cards, search our knowledge base at support.wdc.com for
answer ID# 1524.
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Macintosh, go to the Apple
menu and select Software Update. For Windows, go to the Start menu and select
Windows Update.
®
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
GETTING STARTED – 2
MY BOOK STUDIO EDITION II
USER MANUAL
Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
• Do not operate this device outside the temperature range of 5°C–35°C
(41°F–95°F)
• Do not drop or jolt the device.
• Do not move the device during activity.
• Do not use My Book as a portable device.
• To avoid overheating, do not block air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the device that may block
ventilation.
.
GETTING STARTED – 3
2
MY BOOK STUDIO EDITION II
USER MANUAL
About Your WD Drive
Format and Configuration
This WD device is preformatted to HFS+ (Journaled) for compatibility with Macintosh
operating systems and is pre-configured for RAID 0 (Striped) mode for maximum
capacity and accelerated performance.
This product also supports RAID 1 (Mirrored) mode for extra data protection with
instantaneous and automatic data updates. If one drive fails the system will still run
and your data will be preserved. You can replace the failed drive and restore the
system. For more information, including instructions on changing the RAID
configuration or drive format, see “WD RAID Manager for Mac” on page 16 or “WD
RAID Manager for Windows” on page 21.
LED Indicators (Lights)
The Power/Activity and Capacity Gauge indicators are represented by a single bar of
six LEDs (lights) on the front panel of the drive.
Power/Activity LED Behavior
Appearance Drive State
Steady Power-on state or power-save mode
Slow flashing (every four seconds) System standby
Moving up and down Drive in use
Alternating checkerboard pattern Transitioning from one state to another
Alternate flashing between top and bottom LEDs RAID degraded mode
Cycling from bottom to top RAID rebuild mode
Fast flashing (every second) Over-temperature condition*
* If this condition occurs, read/write activity will stop and the drive will spin down. Disconnect and
power down My Book. Allow it to cool down for 1-2 hours then reconnect and power up the device.
Capacity Gauge
When the device is turned on, the Capacity Gauge indicates space used on the drive
by illuminating six sections in an upward vertical direction. Each section represents
approximately 17 percent of drive capacity. Because this drive is preformatted, the
first section is illuminated upon installation.
USB and FireWire Mode
The Capacity Gauge is enabled only through installation of WD Drive Manager, which
must be installed on each system to which My Book is connected. The Capacity
Gauge is updated automatically as the drive is used.
eSATA Mode
Capacity Gauge is not available in eSATA mode.
ABOUT YOUR WD DRIVE – 4
Interfaces
LED
MY BOOK STUDIO EDITION II
USER MANUAL
Power button
FireWire
eSATA
Kensington®
Security Slot
USB
FireWire – This device is equipped with two FireWire 800 interfaces.
FireWire 800 has a maximum data transfer rate of 800 Mb/s and is backwardcompatible with FireWire 400 using a special adapter such as the FireWire 800 to
400 cable included in this kit. Connection to a FireWire 400 device transfers data at
FireWire 400 speed (up to 400 Mb/s).
USB – The industry standard interface for most Windows-based computers.
Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is
backward-compatible with USB 1.1. Connection to a USB 1.1 device transfers data
at USB 1.1 speed (up to 1.5 Mb/s).
eSATA - Up to 3 Gb/s data transfers. To use this interface, an eSATA PCI card or
eSATA motherboard port must be present on the host computer.
Kensington Security Slot
For drive security, this device is equipped with a Kensington Security Slot, which
supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit
www.kensington.com.
ABOUT YOUR WD DRIVE – 5
MY BOOK STUDIO EDITION II
USER MANUAL
Software
In addition to WD Drive Manager, this WD product is shipped with the following
bonus software.
WD Anywhere Backup™ (Mac and Windows) is an intuitive and robust backup
and recovery application that provides around-the-clock data protection. It features
automatic backup to multiple destinations and synchronization of working files to
keep them current. A user guide and online help are included with this application.
Copy Application Software allows you to back up the software included with this
device.
ABOUT YOUR WD DRIVE – 6
3
MY BOOK STUDIO EDITION II
Setting Up
Macintosh
FireWire or USB
Important: Follow the steps below to safely connect the device.
1. Turn on your computer and wait for the operating system to load.
2. Insert the software CD into the CD-ROM drive.
3. Double-click the CD-ROM drive icon.
®
USER MANUAL
4. Double-click the WD Drive Manager folder, which contains the software for this
device
5. Double-click the WDDriveManager.dmg icon.
6. Double-click the WD Drive Manager Installer icon.
7. Click Install. WD Drive Manager enables the capacity gauge and
Safe Shutdown
™
and also installs WD RAID Manager.
SETTING UP – 7
MY BOOK STUDIO EDITION II
USER MANUAL
8. Click Accept to accept the license agreement and continue with the installation.
9. Click Quit.
10.If you want to install the backup software now, double-click the WD Anywhere
Backup icon in the My Book Studio Edition II screen and follow the instructions as
prompted.
11.Connect the adapter’s DC cable plug to the DC power input at the rear panel of
the product. Verify that plug type of your wall power adapter is the correct plug
type for your region.*
12.Connect the wall adapter to your AC power receptacle.
13.Plug one end of the interface cable (USB, FireWire 800, or FireWire 800 to 400)
into an available port on your computer.
14.Plug the other end of the interface cable into the device.
FireWire
USB
15.The unit will power up and mount to the system, and WD Drive Manager will
appear in the status menu. Your My Book Studio Edition II is now installed and
ready to use.
*This product may ship with a different AC adapter configuration, depending on your region.
Note: For more information about interface types and connectors, search our knowledge base at
support.wdc.com for answer ID# 1729.
SETTING UP – 8
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