Page 1
WD ShareSpace
Network Storage System
User Guide
™
Page 2
Important Safety Instructions
1. Follow all warnings and instructions marked on the product.
2. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3. Do not use this product near any liquids.
4. Do not place this product on an unstable surface. The product may fall, causing
serious damage to the product.
5. Do not drop the product.
6. Do not block the slots and openings on the back or bottom side of the chassis; to
ensure proper ventilation and reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered.
7. Operate this product only from the type of power indicated on the marking label. If
you are not sure of the type of power available, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not locate this product where
persons will walk on the cord.
9. If an extension cord is used with this product, make sure that the total ampere
rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all products
plugged into the wall outlet does not exceed the fuse rating.
10.Never push objects of any kind into this product through the chassis slots as they
may touch dangerous voltage points or short out parts that could result in a fire or
electric shock.
11.Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
a When the power cord or plug is damaged or frayed.
b If liquid has been spilled on the product.
c If the product has been exposed to rain or water.
d If the product does not operate normally when the operating instructions are followed. Adjust
only those controls that are covered by the operating instructions since improper adjustment
may result in damage and require extensive work by a qualified technician to restore the
product to normal condition.
e If the product has been dropped or the chassis has been damaged.
f If the product exhibits a distinct change in performance, indicating a need for service.
12.In accordance with workstation regulation standards, do not place this device in
the visual field of the user due to the glossy front of the case.
WARNING! The WD ShareSpace uses a lithium battery, type CR2032. There is
danger of an explosion if the battery is incorrectly replaced. Replace only with
the same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Page 3
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . .1
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 6
System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
USB Backup Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 WD ShareSpace Basic Setup . . . . . . . . . . . . . . . . . . .9
Step 1: Connect WD ShareSpace to the Network . . . . . . . . . . . . . . 9
Step 2: Access WD ShareSpace on the Network . . . . . . . . . . . . . . 10
WD ShareSpace File Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 How to Back Up Computers on a Network . . . . . .17
WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring WD Anywhere Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TABLE OF CONTENTS – 1
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4 MioNet Remote Access . . . . . . . . . . . . . . . . . . . . . . .38
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Remote Access Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using MioNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5 How to Play/Stream Video, Music & Photos . . . . .42
Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6 Using iTunes with WD ShareSpace . . . . . . . . . . . . .49
iTunes Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Storing Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Streaming Audio in iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
7 External USB Drive Sharing & Backup . . . . . . . . . .51
Sharing Data on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
USB Auto Backup Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8 Using WD Discovery (Windows Only) . . . . . . . . . . .54
Mapping a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Browse Network Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Desktop Shortcut Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Turning Identify LED On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
TABLE OF CONTENTS – 2
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9 Network Storage Manager: Basics . . . . . . . . . . . . .60
Configuring WD ShareSpace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Network Storage Manager Features . . . . . . . . . . . . . . . . . . . . . . . . . . 67
User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
10 Network Storage Manager: Advanced . . . . . . . . . .78
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Media Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
11 Scheduled Downloads . . . . . . . . . . . . . . . . . . . . . .127
Downloader Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
12 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .132
ESD precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
14 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
15 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Environmental Compliance (China) . . . . . . . . . . . . . . . . . . . . . . . . . 150
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . 151
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
TABLE OF CONTENTS – 3
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WD SHARESPACE
North America
Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)*
00800 ASK4
WDEU
Indonesia +803 852 9439
(00800
27549338)
Japan 00 531 650442
Korea 02 703 6550
Europe
+31 880062100
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Middle East
+31 880062100
Philippines 1 800 1441 0159
Africa
+31 880062100
Singapore +800 6008 6008/+800 608 6008/+65
62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,
USER MANUAL
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
https://www.wdc.com/register.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special
offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
WD SERVICE AND SUPPORT - 1
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WD SHARESPACE
USER MANUAL
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
WD SERVICE AND SUPPORT - 2
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WD SHARESPACE
1
USER MANUAL
Overview
Congratulations on your purchase of WD ShareSpace™, a high-speed network
attached storage system with a space-saving footprint. This system is equipped with
WD drives using WD GreenPower™ technology for efficient cooling and power
saving. The multi-level RAID support and high-speed interfaces deliver high
performance for small offices or home users and is ideal for backing up and sharing
files over the Internet.
This user manual provides step-by-step installation instructions and other important
information regarding your WD product. For the latest WD product information and
news, visit our website at www.westerndigital.com.
Format and Configuration
WD ShareSpace is preformatted for maximum reliability as a RAID 5 volume (for four-drive
systems) or for maximum capacity as a single large, spanned volume (for two-drive systems).
In RAID 5, one quarter of the capacity is used to store parity information needed to restore
data in the event of a drive failure. In a spanned volume, the capacity is equal to the total of all
drives in the volume. To access the maximum capacity using four drives on this device, the
RAID configuration must be reset to either RAID 0 or Span. For more information on how to
set up RAID, see
“Manage RAID” on page 103.
Specifications
Ethernet High performance (10/100/1000) Gigabit Ethernet connection
Internal hard drives Up to four WD 3.5-inch SATA hard drives
External USB storage
file systems supported
Supported protocols HTTP, HTTPS, CIFS/SMB, NFS, FTP
I/O ports • Three USB 2.0 ports (one front for file backup, two rear for USB
Supported clients • Windows® 2000/XP/Vista (latest service packs required)
Physical dimensions • Width: 6.30 in (160.1 mm)
Power consumption • Input voltage: 100V to 240V AC
Environmental • Operating temperature: 5 to 35 °C (41 to 95 °F)
NTFS, FAT/FAT32
device expansion)
• Ethernet (RJ-45) port
®
•Mac OS
• Height: 7.73 in (196.2 mm)
• Length: 7.84 in (199.18mm)
• Weight: 5.28 lb (2.4 kg)
• Input frequency: 50 to 60 Hz
• Non-operating temperature: -20 to 65°C (-4 to 149 °F)
X Tiger® or Leopard
®
OVERVIEW - 3
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Kit Contents
Ethernet cable
Installation CD with
application software
and user manual
Quick Install Guide
Network storage system
with four or two drives
Drive mounting rails
(only included with two-drive systems)
AC adapter
and power cords
WD SHARESPACE
USER MANUAL
Accessories
Visit shopwd.com (U.S. only) to view additional accessories like cables, power
supplies, additional hard drives, and drive mounting rails for this product. Outside the
U.S., visit support.wdc.com.
OVERVIEW - 4
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WD SHARESPACE
USER MANUAL
System Requirements
For optimum performance, the following system and network requirements are
recommended. Compatibility may vary depending on user’s hardware configuration
and operating system.
Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). For Macintosh, go to
the Apple menu and select Software Update. For Windows, go to the
Start menu and select Windows Update.
Client computer
• Ethernet connection (network adapter)
• Operating system
• Windows 2000/XP/Vista
• Mac OS X Tiger or Leopard
• Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms
supported by this product, Safari 2.0 and later on Mac platforms supported by
this product, Firefox 2.0 and later on supported Windows and Mac platforms)
• Adobe Flash ActiveX 9 or higher (required for WD Discovery™)
Local network
• Router/switch (Gigabit required to maximize performance)
Wide Area Network
• Broadband Internet connection required for remote access using MioNet
Pre-installation
Before unpacking and installing the system, select a suitable site for the system for
maximum efficiency. Place the device in a site that is:
• Near a grounded power outlet
• Clean and dust free
• On a stable surface free from vibration
• Well-ventilated and away from sources of heat
• Secluded from electromagnetic fields from electrical devices such as air
conditioners, radio, TV transmitters.
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Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
System View
1 Power button 5 Power port
2 LED indicators 6 Reset button
3 USB backup button 7 Ethernet port
4 USB port 1 (Auto-backup) 8 USB ports 2 and 3
9
Kensington
®
security slot
Power Button
Important: The device powers on automatically upon initial connection to
power, which may take up to three minutes. During this time, do not press
the power button.
The power button turns the device on or off. To turn on the device, press the power
button and hold down until the LED flashes once, then release. The LED remains off
(up to 30 seconds) as the device powers up. Holding the button down for four
seconds powers off the device.
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WD SHARESPACE
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LED Indicators
The LED (light-emitting diode) indicators on the device provide information about the
status of the system, its hard drives, and network connection. The LEDs on the
system indicate the following:
Indicator
and icon
Power
Hard drives Green Random
Color State Description
Green Steady System is powered up (connected to the power supply and turned on) and
Off System is not powered on
Flashing • System is booting
flashing
Steady • Hard drive is ready for use
Amber Steady • Hard drive error
Green/
Amber
Green/
Amber
Flashing • System detects a foreign hard drive with pre-existing data
Off • Hard drive is not present
ready for use.
• System is restoring to factory default
• System is configuring RAID on the hard drive(s)
• System is configuring RAID 0, Span, or RAID 5 on a volume
• User volume is not available
Hard drive is in use
• Hard drive is installed
• Hard drive is not properly installed
Ethernet
(front)
System
identification
/error
USB backup Green Steady • A USB storage device is connected to the front USB port
Ethernet
(rear)
Green On Network link is detected
Off No network connection
Flashing Transmit or receive activity
Blue On System identification is active
Off System identification is disabled
Red Flashing Critical condition
• RAID system is rebuilding
• Restoring configuration settings
• System initialize operation in progress
Flashing • One flash per second—system is formatting a USB drive
• One flash per second (backup)—USB device to WD ShareSpace
• Two flashes per second (backup)—WD ShareSpace to USB device
Off • System initialize operation completed
Orange Flashing • Network is connecting
•Link activity
Green Steady Network is connected
Flashing Network connection is active
OVERVIEW - 7
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USB Backup Button
The USB backup button allows you to back up data from a USB drive to the device or
from the device to a USB drive. The USB backup feature only works on the front USB
port (port 1). See “USB Auto Backup Feature” on page 51 for detailed instructions.
Component Icon Description
USB port 1 Connects to a USB drive.
Note: This port has an auto-backup feature that
makes it possible to automatically create backups of
digital files from a USB drive to the device and viceversa.
USB ports 2 and 3 Connects to a USB drive.
Ethernet port Connects the device to a local network.
Reset button Restores the admin user name and password for the
device.
Power port Connects the device to an AC adapter and the power
outlet.
The reset button restores configuration settings such as the machine name, network
mode/IP address, and admin password to default factory settings without erasing
shared folders and volumes. For more information on how to reset the system, see
“Resetting the network storage system” on page 136.
For drive security, the device is equipped with a security slot, which supports a
standard Kensington security cable. For more information on the Kensington security
slot and available products, visit www.kensington.com.
OVERVIEW - 8
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WD SHARESPACE
2
WD ShareSpace Basic Setup
Step 1: Connect WD ShareSpace to the Network
Follow the steps below to connect the network storage system to a small
home/office network.
USER MANUAL
1. Connect one end of the Ethernet cable into the Ethernet port located on the back
of the device.
2. Connect the other end of the Ethernet cable directly into a router or network
switch port.
3. Connect the end of the adapter into the DC power supply socket located on the
back of the device.
4. Plug the AC adapter into a power outlet. The unit powers up automatically after
approximately 30 seconds indicated by a steady green LED illuminated on the
power button.
Important: Wait for the network storage system to finish powering up (approximately
three minutes) before configuring the device.
To power down the device, press and hold down the power button down for at
least four seconds.
WD SHARESPACE BASIC SETUP - 9
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WD SHARESPACE
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Step 2: Access WD ShareSpace on the Network
You can easily find your WD ShareSpace on the local area network (LAN) using
WD Discovery™. Follow the appropriate procedure below:
• Windows 2000/XP/Vista on page 10
• Macintosh Leopard on page 19
• Macintosh Tiger on page 23
Note: The WD Discovery application on the included CD should be installed on every PC
connected to the LAN from which you intend to access your WD ShareSpace.
Windows 2000/XP/Vista
1. Turn on your computer and wait for the operating system to load.
2. Insert the software-installing CD into the CD or DVD ROM drive.
Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and click Computer (Windows Vista) or My Computer (Windows 2000/XP). A new
window opens. Locate and right-click the CD/DVD drive. When the menu window opens, click the
AutoPlay option. The main CD Installer screen displays.
3. Windows Vista: Click Run setup.exe, then click Allow.
4. Click Accept in the Terms of Agreement screen.
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5. If you have connected the WD ShareSpace properly as shown in the Connect
screen, click Next.
6. The Application Installer screen opens, displaying a list of options. Click WD
Discovery Tool. Once the WD Discovery Tool installation is complete, it will
automatically launch and the WD Discovery icon will display on your desktop.
7. The WD Discovery screen appears. Click WDShareSpace in the Network
Drives Found list and click Configure.
8. The login page appears. Continue device setup by following the instructions for
“Setting up the Device” on page 62.
Macintosh Leopard
1. Turn on your computer and wait for the operating system to load.
2. Open Finder.
3. On the menu bar, click Go > Connect to Server.
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WD SHARESPACE
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4. Click Browse, and then double-click WDShareSpace.
5. On the login screen, type “admin” in both the Name and Password fields and
make sure the Remember this password in my keychain check box is
selected. Click Connect.
6. Double-click the Public icon to display the subfolders: Shared Music, Shared
Pictures, and Shared Videos.
You can now drag and drop files into the shared folders using Finder.
7. To make the shared drive icon permanent on your desktop, create an alias:
Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is
checked.
WD SHARESPACE BASIC SETUP - 12
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WD SHARESPACE
(a) Double-click the item you wish to alias (e.g., the Public share icon), and click one of the
subfolders.
(b) Click File>Make Alias.
The Public share icon displays on your desktop.
Macintosh Tiger
1. Turn on your computer and wait for the operating system to load.
USER MANUAL
2. On the menu bar, click Go>Connect to Server.
3. Click Browse and double-click the WD ShareSpace.
4. On the Connect to Server screen, click Connect.
5. Type “admin” in both the Name and Password fields and select the Remember
this password in my keychain checkbox. Click OK.
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WD SHARESPACE
USER MANUAL
6. Double-click WDShareSpace.
7. In the left pane, under Shared, double-click Public to display the Public
subfolders (Shared Music, Shared Pictures, and Shared Videos).
You can now drag and drop files into the shared folders using Finder.
8. The share appears as a shared drive icon on the desktop depending on your
preferences. To make the shared drive icon permanent on your desktop, create an
alias:
Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is
checked.
(a) Click the item you want to alias (for example, Public).
(b) While holding down the Ctrl or Cmd key and the Option key simultaneously, drag the item to
where you want the alias to appear. The alias displays at the new location.
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Congratulations!
Your WD ShareSpace is now ready for use and is accessible as a drive letter in My
Computer (Windows) or a shared drive icon on the desktop (Macintosh). You can
now drag and drop files into your WD ShareSpace and move files from your
WD ShareSpace to any computer in your network that has been set up according to
the instructions above.
This user manual contains information and instructions for all other basic and
advanced WD ShareSpace device management functions, including:
• Backing up your computer (see “How to Back Up Computers on a Network” on
page 17)
• Accessing WD ShareSpace from a remote computer (see “MioNet Remote
Access” on page 38)
• Playing and streaming media (see “How to Play/Stream Video, Music & Photos”
on page 42)
• Using iTunes service (see “Using iTunes with WD ShareSpace” on page 49)
• Connecting a USB drive for additional storage and file exchange (see “External
USB Drive Sharing & Backup” on page 51.)
• Configuring the WD ShareSpace device and network settings, set e-mail or
window alerts, change the administrator password, perform firmware upgrades,
restore system to factory defaults, configure RAID, manage file share preferences,
set the backup destination folder, set disk quotas, set a share folder for users,
add, modify, and delete users and groups, and change all user and group
permissions (read/write, read only, no access) to shares/folders and USB storage
devices (see “Network Storage Manager: Basics” on page 60 and “Network
Storage Manager: Advanced” on page 78).
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WD ShareSpace File Storage
You can access and store content on WD ShareSpace via network shares. Shares
are folders that can be used to organize and store files on your
WD ShareSpace network storage system. Shares can be shared with everyone
(public) or with selected users on your network (private).
The device comes preconfigured with three shares:
• Public—created automatically after initial setup
• Shared Music - folder for storing music files you want to share with other users.
• Shared Pictures - folder for storing image files you want to share with other users.
• Shared Videos - for storing video files you want to share with other users.
Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
how to use Twonky media, see “How to Play/Stream Video, Music &
Photos” on page 42. For more information on how to use the iTunes
service, see “Using iTunes with WD ShareSpace” on page 49.
• Download—for saving files using Downloader (see “Scheduled Downloads” on
page 127).
• Configuration—this is a read-only share containing only a Help file and the login
page. It is not meant for sharing or storing data and should not be modified.
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How to Back Up Computers on a Network
WD Anywhere Backup
WD Anywhere Backup software allows you to set up continuous backup of
computers in your network. WD ShareSpace comes with three licenses for WD
Anywhere Backup, each one enabling you to activate the software on five computers.
Select the files you want to back up, and then set the WD ShareSpace and forget it;
every time you save a change it’s automatically backed up.
Installing WD Anywhere Backup
Important: You must have your WD ShareSpace connected to your local
area network and powered on before you install WD Anywhere Backup
software. This will ensure that the WD Anywhere Backup recognizes your
WD ShareSpace and will install as the full software version instead of the
30 Day trial version.
Windows
1. Turn on your computer and wait for the operating system to load.
2. Insert the software CD into the CD-ROM drive.
Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start and then
Computer (Windows Vista) or My Computer (Windows XP). Double-click Setup.exe in the root directory
of the CD.
3. Windows Vista: Click Run setup.exe and then click Allow.
4. Click Accept in the Terms of Agreement screen.
5. If you have connected the device properly as shown in the Connect screen, click
Next.
6. Click WD Anywhere Backup.
Note: It may take a minute or two for the next screen to display.
7. Select your preferred language from the list and click OK.
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8. Close all other open applications, and then click Next to continue.
9. If you accept the terms of the agreement, click I Agree to continue.
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10.After WD Anywhere Backup has finished installing, click Finish to begin using
WD Anywhere Backup.
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The WD Anywhere Backup Configuration screen displays. Continue with “OneClick Backup” on page 28.
Note: The WD Anywhere Backup icon now displays on your desktop, and WD Anywhere Backup
is listed in Program Files.
Macintosh Leopard
1. Turn on your computer and wait for the operating system to load.
2. Click the WD ShareSpace icon on the desktop.
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3. Double-click the WD Mac Tools icon.
4. Double-click WD_Anywhere_Backup.dmg.
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5. On the WD Anywhere Backup screen, click the WD Anywhere Backup icon.
6. On the verification dialog box, click Continue.
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7. On the first screen of the Install WD Anywhere Backup wizard, click Continue.
8. On the Software License Agreement screen, click Continue.
9. To accept the software license agreement, click Agree.
10.To install the software, click Install.
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11.Enter “admin” in the Name and Password fields.
12.When a screen verifying successful installation appears, click Close.
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13. Now you can begin backing up your data. Click Restore and continue with
“One-Click Backup” on page 28.
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Macintosh Tiger
1. Turn on your computer and wait for the operating system to load.
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2. Double-click the WD ShareSpace icon.
3. Double-click the WD Mac Tools icon.
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4. Double-click the WD Anywhere icon.
5. Click the WD Anywhere Backup icon.
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6. Click Continue.
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7. On the Install WD Anywhere Backup screen, click Continue.
8. Review the software license agreement, and click Continue.
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9. To accept the software license agreement, click Agree.
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10.Click Upgrade to install WD Anywhere Backup.
11.On the Authenticate screen, enter “admin” in both the Name and Password fields.
Click OK.
12.When the software has been installed successfully, click Close.
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13.You can now create plans for backing up your data. Click Restore and continue
with “One-Click Backup” on page 28.
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Configuring WD Anywhere Backup
One-Click Backup
WD Anywhere Backup allows you to back up all your important data, such as
documents, photos, music and videos on your computer’s hard drive with the click of
a button. This feature backs up your data to the network storage system so you can
restore your data in the event that your computer’s hard drive crashes.
Note: The backup does not include application files such as MS Word or Adobe Acrobat, temporary
and log files, virtual hard disk files, or files in the system folders.
When you first install WD Anywhere Backup, the WD Anywhere Backup
Configuration screen displays.
Note: The screen below only appears when you have WD ShareSpace attached to your computer’s
local area network.
1. You have two options:
• To start an automatic and complete backup of your computer’s hard drive, click
Back Up All of My Files. Continue with step 2.
• To customize the backup, click the Customize My Backup link. The Welcome screen
displays. Continue with step 3 in “How to Create a Customized Backup Plan” on page 31.
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2. A message displays a list of files that will not be backed up. For information on
backing up those files, see “How to Create a Customized Backup Plan” on page
31. Click OK.
3. A message explains that initial backup will use moderate resources on your
computer. To pause the backup, click Pause until System Idle. To keep the
backup running in the background, click Continue.
Note: If you do not want these messages to display in the future, click Do not show Configuration
Wizard at startup.
4. A registration screen displays. If desired, enter the registration information. Click
Continue.
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The WD Anywhere Backup screen displays the progress of the backup.
When the backup has finished, a backup complete message displays.
USER MANUAL
5. To create another backup, click Create.
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How to Create a Customized Backup Plan
Creating and customizing a backup plan allows you to automatically safeguard
against data loss.
1. If WD Anywhere Backup is not already running, click the WD Anywhere Backup
icon on the desktop.
2. Click Create. (If the screen shows no backup plans, none have been created.)
3. The welcome screen for customizing your backup displays. Click Next.
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4. Click Network Places and locate your WD ShareSpace on your local area
network. Click Next.
5. Click All Items from SmartPicks.
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6. The SmartPicks screen displays, listing common file types that you can back up.
Select each file type you want to back up. When finished, click Next.
7. Name your backup plan and click Next. You can create additional backup plans
by repeating the steps above.
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8. A confirmation screen displays. Click Done.
9. A message explains that initial backup will use moderate resources on your
computer. To pause the backup, click Pause until System Idle.
10.To keep the backup running in the background, click Continue.
The WD Anywhere Backup screen displays the progress of the backup.
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When the backup finishes, the Backup Complete screen displays.
Or, close the screen and click the WD Anywhere Backup icon and select Show
backup status.
As files are backed up, a small notification window appears.
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Editing a Plan
Click the menu icon to add or remove files to and from backup plans, keep multiple
revisions of files on hand for recall, and remove entire plans.
Restoring a Backup Plan
You can restore a backup plan in the event that you have accidentally deleted a file,
want to compare file versions, or have lost all data due to a hard drive crash on your
computer.
1. Click View and Restore.
2. Click a backup plan in the Select a Plan list, or to search for a backup plan,
enter the name in the Search by File Name field and click Search.
3. Click the box(es) next to the folders or files you want to restore.
4. Select a location to restore your files from the Restore Files to list.
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5. Click Restore.
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MioNet Remote Access
Overview
Access your photos, music, documents, and videos from anywhere, anytime using
MioNet secure remote access services from WD. MioNet makes remote file access
and sharing seamless, simple and very secure. Just follow the steps to register your
WD ShareSpace into your secure MioNet account. Then you can access your
content from any web browser in the world with your unique username and
password.
MioNet also enables you to share a folder of pictures on your WD ShareSpace with
friends (no upload required) or a folder of documents with your business colleagues.
Invitees can view the content you share with them, but nothing else.
Remote Access Setup
WD ShareSpace comes with MioNet enabled by default. The Remote Access
menu in Network Storage Manager allows you to further control the MioNet service
on the storage device. See “Remote Access” on page 76 for further details.
Note: A mouse-over of the registration status shows the MioNet account name if the device is
registered. To register with MioNet, go to: http://www.mionet.com/wdsharespace.
Windows
1. Turn on your computer and wait for the operating system to load.
2. Insert the software WD ShareSpace CD into the CD-ROM drive.
Note: If AutoPlay is disabled on your computer, you must install the utilities
manually. Click Start and then Computer (Windows Vista) or
My Computer (Windows XP). Double-click Setup.exe in the root directory of
the CD.
3. Windows Vista: Click Run setup.exe and then click Allow.
4. Click Accept in the Terms of Agreement screen.
5. If you have connected the device properly as shown in the Connect screen, click
Next.
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6. Click MioNet Services.
The MioNet home screen displays.
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7. Click Create Account (upper right).
8. Complete the registration form and click Submit to create an account.
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9. When MioNet finds the WD ShareSpace you are registering, enter a name for the
device and click OK.
A confirmation message displays. Click OK.
10.MioNet displays a list of the public folders stored on your WD ShareSpace, with
the exception of the shares created on MioNet.
Note: MioNet names are independent of names assigned using Network Storage Manager.
Using MioNet
Following are guidelines for using MioNet:
1. Go to www.mionet.com/web from most PCs or Macs in the world to securely
access your files.
2. Enter the MioNet username and password you created.
Your WD ShareSpace folders display in the My Resources tab of MioNet, as
they did when you set up your account.
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3. Select a folder to see a list of all the sub-folders and files. You can now use your
browser to access your entire collection of music, photos, movies, and
documents.
4. Double-click any file to open it locally. Depending on the operating system, you
may be able to drag and drop files from your WD ShareSpace to the remote
computer and vice versa.
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How to Play/Stream Video, Music & Photos
Media Server Overview
WD ShareSpace is designed to serve as your home's central media hub. It enables
you to stream photos, music, and videos to your home entertainment center and/or
other PCs on your home network.
The Twonky Media server application searches for the media in the three shared
folders (Videos, Photos, and Music) stored on the WD ShareSpace connected to
your home network. The server is pre-set, so you can just transfer your multimedia
content to the respective shared folders on your WD ShareSpace (described on the
next page), and you are ready to stream and view content on your home
entertainment center, game consoles (for example, Xbox 360, Playstation 3, or DLNA
1.5 Digital Media Adapters). Visit www.twonkymedia.com for further information on
Twonky Media.
Media Types Supported
Shared Music
Audio files Video files Image Files
MP3
WMA
WAV
LPCM
OGG vorbis
FLAC
M4A
M4B
MP4
3GP
AAC
MP2
AC3
MPA
MP1
AIF
Shared Videos
MPEG1
MPEG2
MPEG4
AVI / DivX
WMV
VOB
3GP
VDR
ASF
MPE,
DVR-MS
Xvid
M1V
M4V
Shared Pictures
JPEG
PNG
TIF
BMP
Note: Some devices may not support playback of all these files. Please refer to your device’s user
manual to see which formats are supported.
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Media Storage
You can access and store media content on WD ShareSpace via network shares.
Shares are folders that can be used to organize and store files on your
WD ShareSpace network storage system. Shares can be shared with everyone
(public) or with selected users on your network (private).
The device comes pre-configured with the Public network share, which contains the
following folders for media storage:
• Shared Music - folder for storing music files you want to share with other users
• Shared Pictures - folder for storing image files you want to share with other users
• Shared Videos - for storing video files you want to share with other users
Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
how to use Twonky media, see “Media Server” on page 114. For more
information on how to use the iTunes service, see “iTunes” on page 115.
How and where to add media content to the shared folders
1. Open the Internet Explorer.
2. Copy your music files to the Shared Music folder, which is under the Public folder
on WD ShareSpace.
3. Follow the same process to place your videos and pictures into their respective
Shared Pictures and Shared Video folders.
Important: Make sure to sort and add your media content to the
corresponding shared folders. (e.g., music files must go into the Shared
Music folders). If you do not do this, your content will not display correctly
through your digital media adapter.
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Media Devices
Now that you have copied your files to their corresponding folders, you can use a
variety of media devices to stream media. The following types are discussed in this
section:
• Windows Media Player 11 (Windows Vista) on page 44.
• Xbox 360 on page 46.
• Xbox 360 - New User Interface on page 47.
• Playstation 3 on page 47.
• Digital Picture Frames on page 47.
• Network Music Player on page 48.
• Digital Media Adapters on page 48.
• DLNA Devices on page page 48.
Windows Media Player 11 (Windows Vista)
How to stream media using Windows Media Player 11 Library
1. Click Control Panel > Network and Sharing Center.
2. Click Customize.
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3. Click Private, and then click Next.
4. Launch Windows Media Player (Start > All Programs > Windows Media
Player)
5. Click Library > Media Sharing.
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6. Click Find media that others are sharing, and then click OK.
7. Select a media type (Music, Pictures, or Video) and click PVConnect on
WDShareSpace.
8. Double-click the media file you want to play.
Xbox 360
1. Ensure that your Xbox 360 and WD ShareSpace are powered on and connected
to your local area network. The main Xbox screen displays five screens you can
scroll through (Marketplace, Xbox Live, Media and Network).
Note: If you have any devices with Window Media Center, the Xbox 360 will display a user interface
screen asking you to connect to that device. Click B to exit.
2. Scroll to the Media Screen and select the Music option (you have three options Music, Pictures, and Videos). The Source screen appears.
3. Click WDShareSpace or the WD ShareSpace device name if you have already
changed the names previously. (See “Device Name” on page 70.) The Music
player screen displays with the device name at the top of the screen.
4. Click Songs to view the songs stored in your Shared Music folder.
5. Use the music player navigation buttons on the screen to play your music files.
6. To view your pictures or play video content that are on your WD ShareSpace, go
back to step 3 and repeat the steps, selecting the appropriate media (Picture or
Video).
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Xbox 360 - New User Interface
1. Ensure that your Xbox 360 and WDShareSpace are powered on and connected
to your local area network.
2. From the main Xbox user interface, scroll to the My Xbox screen
3. Use the D-Pad and scroll to the right until you see Video, Music and Picture
Library options.
4. Select any one of these three options by pressing the A button on your controller.
The Select Source screen displays.
5. Select the WDShareSpace option based on the device name you created
previously and press the A button. You will see the media content stored on your
WDShareSpace unit.
6. Using the controller, scroll through to view and play your media content.
Playstation 3
1. Ensure that your Playstation 3 and WD ShareSpace are powered on and
connected to your local area network. You will see the main user interface with a
series of options displayed horizontally across your TV screen.
2. Using the directional buttons (left and right) on the PS3 controller, navigate to
Music, Photo or Video depending on which type of media you want to play, and
press the X button.
3. Using the directional buttons (up and down), scroll and select WDShareSpace
(or the new device name that you created previously) by pressing the X button.
You will now see a list of folders (Music, Photo and Video) to the right of the
WDShareSpace icon.
4. Make sure that you select the folder that corresponds to option you selected back
in Step 2. For example, if you select Photo from the main user interface screen,
open the corresponding Photo folder to the right of the WDShareSpace icon,
otherwise your content will not display properly.
Digital Picture Frames
The following are general steps for setting up digital photo frames:
1. Ensure that your WD ShareSpace is connected to your home’s local network and
is powered on.
2. Follow the user instructions provided with your wireless digital photo frame to
proceed through any initial setup or installation of drivers.
3. Using the navigation feature on your wireless digital photo frame, scan and detect
the WD ShareSpace on your network.
4. Depending on the brand of photo frame you have, you may need to access
Settings/Network Setup page in the user interface to establish connection so that
your photo frame can link to your WD ShareSpace. Please refer to your DMA’s
user guide for specific instructions.
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5. Once you have a connection between your wireless photo frame and the WD
ShareSpace, access the Media screen on your photo frame that will provide you
the option to view your pictures.
Please refer to your wireless photo frame user guide for supported picture file formats and
instructions on accessing and viewing your pictures.
Network Music Player
The following are general steps for using a network music player to access WD
ShareSpace:
1. Connect WD ShareSpace to your local area network and power on the device.
2. Connect and configure your network music player on your home’s wired or
wireless network switch or router.
3. Turn on your network music player.
4. If connected properly, you will find the device name of your WD ShareSpace.
5. Navigate through the network music player’s user interface to locate and play
music stored on your WD ShareSpace.
Note: Please refer to your network music player user guide for specific instructions on connecting to
a network attached storage system and how to access and play your media content.
Digital Media Adapters
The following are general steps for using a Digital Media Adapter (DMA) to access
WD ShareSpace:
1. Connect WD ShareSpace to your local area network and power on the device.
2. Make sure that your DMA device is connected to your TV and powered on.
3. The main screen of your DMA device displays.
4. Depending on the DMA device, you may need to access the Settings/Network
Setup screen in the user interface to establish a connection between your DMA
and WD ShareSpace. Please refer to your DMA’s user guide for specific
instructions.
5. Once you have a connection established between your DMA and WD
ShareSpace, access the Media screen on your DMA to view your pictures or
stream music and video content from the WD ShareSpace.
Note: Please refer to your DMA’s user guide for specific instructions on connecting to the WD
ShareSpace and how to access and play your media content.
DLNA® Devices
See specific DLNA media device user manuals for instructions on connecting a
DLNA device to your local area network so you can access content on
WD ShareSpace. Go to www.dlna.org for a list of DLNA-certified devices and for
further information.
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Using iTunes with WD ShareSpace
iTunes Media Server Overview
With the iTunes Media Server Service, you or anyone connected to the network
storage system can play music files stored on the system using iTunes. This service
creates a virtual music library on the device and treats it as an iTunes repository,
making it possible for music files to stream from the network storage system to
Windows or Mac computers running iTunes.
Media Types Supported
The iTunes Server Service supports the following file types:
•*.mp3
• *.wav
• *.aac
Note: The iTunes server service requires the presence of the ‘/Public/Shared Music’ share folder.
Do not rename or delete Shared Music if you want to use the iTunes server. You must recreate or
rename the ‘/Public/Shared Music’ folder if it has been deleted or given another name.
Storing Content
See “Step 2: Access WD ShareSpace on the Network” on page 10 for instructions
on moving your media files to WD ShareSpace’s ‘/Public/Shared Music’ default
folder.
Streaming Audio in iTunes
The iTunes Service is enabled by default in the Network Storage Manager utility. See
“To enable or disable the iTunes Server Service:” on page 115 for more information.
1. Launch iTunes on your computer.
2. Click WDShareSpace under the Shared section of the left pane. If you have
copied music to the /Public/Shared Music folder and it is in a format supported
by iTunes, it should be listed in the right pane.
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3. Double-click an audio file to play.
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The audio file is streamed in iTunes, and audio files from the network storage
system are displayed under the Shared list.
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External USB Drive Sharing & Backup
Sharing Data on a USB Drive
You can share data on your USB drive with other users connected to the network
storage system. When a USB storage device with the FAT, FAT32, or NTFS file
system is connected to the network storage device, the USB device will be displayed
as USB share.
To share data on a USB drive:
1. Connect a USB drive to any of the three USB ports. The front port is USB1 and
the two rear ports are USB2 and USB3 from top to bottom.
Note: The network storage system supports external USB storage; USB optical drives (CD/DVD
combo or DVD dual/multi drive) are not supported.
2. Open the WDShareSpace folder to access data on the USB drive.
Double-click on the USB share. The USB share name will appear as
usb1-1share, usb2-1share, or usb3-1share, depending on the actual USB port
that the USB drive is connected to.
USB Auto Backup Feature
The network storage system’s auto backup feature allows you to back up data from a
USB drive to the network storage system or back up data from the network storage
system to a USB drive. You have to select your destination and source as described
in “USB to WD ShareSpace Backup” on page 109.
Important: When backing up data, always connect the USB drive directly
to USB port 1 located on the front panel. Do not use a USB hub. Ensure
that the destination drive has enough free space to store the amount of
data being transferred.
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To back up data from a USB drive to the WD ShareSpace:
1. Connect a USB drive to the USB port (Port 1) located on the front panel, and
wait for a few seconds for the USB backup LED on the front of the unit to light
steadily (this could take up to 30 seconds).
2. Press and hold the USB backup button only until the WD ShareSpace light turns
off. While the backup is in progress, the USB LED will flash once per second.
When the backup is complete, the LED will remain on steadily.
Note: The first backup will copy the entire first partition of the USB drive. Subsequent backups will
copy only new and updated files.
The system will back up data from the USB drive to the “Public” default share
folder on the network storage system. The share folder will be automatically
named after the USB drive plugged into Port 1
(e.g., usb_Western_Digital_External_HDD-200806201424).
To back up data from a WD ShareSpace to the USB drive:
1. Prior to performing the backup operation, make sure to choose a source and
destination in the Network Storage Manager utility. See “To set a source share
name for WD ShareSpace to USB drive backup:” on page 110 for more
information.
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2. Connect a USB drive to the USB port (Port 1) located on the front panel of the
WD ShareSpace, and wait for a few seconds for the USB backup LED to light
steadily.
3. Press and hold the USB backup button until the USB backup LED on the front of
the unit begins to flash. The USB LED will flash twice per second while the
backup is in progress and will light steadily when the backup is complete.
The system will back up data from the pre-selected source share folder on the
network storage system to the USB drive first partition.
Note: If the USB drive does not have enough free space to back up the selected portion of the WD
ShareSpace, an error will display when the USB drive is full. The error will appear as a flashing red
LED on the front of the ShareSpace, as well as a text message at the top of the Network Storage
Manager web page.
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Using WD Discovery (Windows Only)
WD Discovery is an exclusive utility that aids in connecting to the
WD ShareSpace network drive. The easy-to-use software enables you to quickly
locate and set up the WD ShareSpace from any Windows computer on your
network. With WD Discovery, you can easily map network drives, browse shared
folders, and create a desktop shortcut for quick access to your WD ShareSpace.
WD Discovery provides the following options:
Configure your WD ShareSpace device using the Network
Storage Manager interface. See “Configuring WD ShareSpace”
on page 60.
Automatically map a network drive so you can easily share and
store data on your WD ShareSpace. See “Mapping a Network
Drive” on page 54.
Easily browse network shares without having to manually enter
network paths. See “Browse Network Shares” on page 57.
Create a desktop shortcut that points to a networked
WD ShareSpace. See “Desktop Shortcut Creation” on page 58.
Determine which WD ShareSpace in the network is currently
being accessed by WD Discovery. See “Turning Identify LED On
or Off” on page 58.
Mapping a Network Drive
To access and store data on WD ShareSpace after setting up the device, you must
first map a network drive to one or more of the default shares. Install the WD
Discovery application on each Windows XP or Vista computer in your network to
easily map a network drive, browse network shares, or create a desktop shortcut.
Windows 2000/XP/Vista
Note: Follow the steps below only if you have already installed WD discovery as instructed in
“Windows 2000/XP/Vista” on page 10.
1. Turn on your computer and wait for the operating system to load.
2. If WD Discovery is not running:
For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.
For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.
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3. Click the device you want to map in the Network Drives Found list and click Map
Network Drive in the Things to Do list.
4. In the authentication screen, enter your User Name and Password. The default
for both is “admin.”
A message appears asking whether you want to map the drive automatically.
Continue with “Automatic Drive Mapping” or “Manual Drive Mapping” on page
56.
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Automatic Drive Mapping
1. After completing step 4 of “Windows 2000/XP/Vista” on page 54, click Yes.
All share folders available on the device will be mapped as network drives
automatically. Available drive letters are assigned backwards from Z.
When mapping completes, the share folders appear as network drives in the
WD Discovery screen.
2. Click Back to return to the main page.
Manual Drive Mapping
1. After completing step 4 of “Windows 2000/XP/Vista” on page 54, click No. All
share folders on the device are listed on-screen. Select a folder name, then select
a drive letter.
2. Click Yes to complete drive letter assignment.
3. Click My Computer on Windows 2000 or XP and Computer on Vista. The
network drives display. You can now drag and drop files into the network drive
folders using My Computer or Windows Explorer.
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Browse Network Shares
To access data on a share using WD Discovery:
Use WD Discovery to easily browse network shares without having to manually enter
drive paths.
1. Ensure that the device is powered on and connected to the network.
2. For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.
For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.
3. Click WDShareSpace in the Network Drives Found list and click Browse
Network Shares in the Things To Do list.
4. After successful login, the share folders on the device are listed. Click a share to
view and access share files in Windows Explorer.
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Desktop Shortcut Creation
WD Discovery can create a desktop shortcut that points to a networked
WD ShareSpace. Follow these steps to create a desktop shortcut:
1. Ensure that the device is powered on and connected to the network.
2. For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.
For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.
3. Click WDShareSpace in the Network Drives Found list, and then click Create
Desktop Shortcut in the Things To Do list.
4. A dialog appears informing you that the desktop shortcut has been created
successfully. Click OK.
Turning Identify LED On or Off
Users with multiple WD ShareSpace devices can use the blue Identify LED feature to
find out which WD ShareSpace in the network is currently being accessed via
WD Discovery. WD Discovery allows you to turn on or turn off Identify LED on a
networked WD ShareSpace device.
To turn on the Identify LED on a networked WD ShareSpace:
1. Ensure that the device is powered on and connected to the network.
2. For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.
For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.
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3. Click WDShareSpace in the Network Drives Found list and click Turn On
Identify LED in the Things To Do list.
4. The Identify LED on the target device is turned on. The LED icon appears to the
left of the device name in WD Discovery.
To turn off the Identify LED on a remote networked WD ShareSpace device:
1. Ensure that the device is powered on and connected to the network.
2. Click Start > Programs > WD Discovery.
3. Click WDShareSpace in the Network Drives Found list and click Turn Off
Identify LED in the Things To Do list.
The Identify LED on the target device is turned off. The LED icon to the left of the
device name in WD Discovery is also turned off.
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Network Storage Manager: Basics
Network Storage Manager is a powerful and convenient web-based management
and configuration solution for WD ShareSpace.
Note: Accessing and setting up the Network Storage Manager is not required to begin using your
WD ShareSpace right away.
This chapter explains how to configure the WD ShareSpace, access Network
Storage Manager, and enter basic settings. For instructions on configuring advanced
settings, see “Network Storage Manager: Advanced” on page 78.
Configuring WD ShareSpace
Follow the instructions below to configure your WD ShareSpace for Windows or
Mac.
Windows 2000/XP/Vista
Note: Follow steps 1-6 below only if you have not already installed WD Discovery Tool as
instructed on page 10. Otherwise, launch WD Discovery Tool using the desktop icon and continue
with step 7.
1. Turn on your computer and wait for the operating system to load.
2. Insert the software CD into the CD-ROM drive.
Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start
and then Computer (Windows Vista) or My Computer (Windows XP). Double-click
Setup.exe in the root directory of the CD.
3. Windows Vista: Click Run setup.exe, and then click Allow.
4. Click Accept in the Terms of Agreement screen.
5. If you have connected the device properly as shown in the Connect screen, click
Next.
6. The Application Installer screen opens, displaying a list of options. Click WD
Discovery Tool.
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7. The WD Discovery screen displays. Click WDShareSpace in the Network
Drives Found list and click Configure.
8. The login page appears. Continue device setup by following the instructions for
“Setting up the Device” on page 62.
Mac OS X
1. Turn on your computer and wait for the operating system to load.
2. Open the Safari web browser.
3. Click the Bookmarks link in the upper left corner of the screen.
4. Click Bonjour, and then double-click WDShareSpace.
5. The login page appears.
Note: The Macintosh Leopard may not be able to get past the login page. Please go to
support.wdc.com and search the knowledge base for answer ID 3280, which has instructions on
correcting the problem.
6. Continue device setup by following the instructions for “Setting up the Device” on
page 62.
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Setting up the Device
Follow the steps below to continue setting up the device for all operating systems.
Note: You will only have to perform the setup the first time you log in to Network Storage Manager.
1. Enter “admin” in both the Administrator Name and Password fields.
2. Select a language from the Language list and click Login.
3. Click Next.
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4. Read the license agreement, and then click I Agree.
5. In the Initial Setup screen, do the following:
(a) Enter a name in the Device Name field (up to 15 characters, including alphanumeric and
dash ‘-’).
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Note: The device name is used to identify the storage device connected to the network and appears
in My Network Places. To connect more than one storage device to the same network, you must
specify a unique device name for each storage device.
Caution: Renaming WD ShareSpace forces all the network computers to remap their shared
network resources. Change the device name only when necessary.
(b) Enter a brief description of the device in the Device Description field. The maximum length
of the description is 42 alphanumeric characters.
(c) Select a time zone from the Time Zone list.
(d) If necessary, adjust the date and time manually using the Date & Time lists.
Click Next.
6. Enter a new admin password in the New Admin Password field. The maximum
length of the password is 16, including alphabetic, numeric, underscore, space,
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and most special characters except double-quote ("). The first and last characters
cannot be a space. The password is case sensitive.
7. Retype the new password in the Confirm Password field. Click Next.
Note: If you forget your admin password, you must reset the device to its default configuration using
the reset button. See “Reset Button” on page 8 for instructions.
8. Accept the default DHCP (Dynamic Host Configuration Protocol) client settings.
If you are not using DHCP, click Static and manually assign the IP address. Click
Next.
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9. The Summary screen displays. Click Finish.
Note: If you are using Windows 2000, XP, or Vista, you may notice a warning notice bar display
during the final initialization of your WD ShareSpace. The bar warns that the Internet Explorer has
blocked an Active X controller message. This warning disappears on its own, or you can click the X
button to the right of the bar. This warning does not affect setting up your drive.
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Accessing Network Storage Manager
Once you have configured your WD ShareSpace and set up Network Storage
Manager, you can manage and further configure your unit by entering the web-based
user interface.
Important: You must configure WD ShareSpace before using Network
Storage Manager. Follow the instructions under “Configuring WD
ShareSpace” on page 60.
Note: Accessing and setting up the Network Storage Manager is not required to begin using your
WD ShareSpace.
Windows
1. Ensure that the device is powered on and connected to the network.
2. If WD Discovery is not running:
For Windows 2000/XP, click Start > All Programs > WD Discovery
Software > WD Discovery or double-click the WD Discovery icon on your
desktop.
For Vista, click Start > Programs > WD Discovery Software > WD
Discovery or double-click the WD Discovery icon on your desktop.
3. Click WDShareSpace in the Network Drives Found list and point to and click
Configure in the Things To Do list.
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4. The login page appears. Type in the administrator name and password (the
default password is “admin” unless it has already been changed by the
administrator). In the Tool list, click Network Storage Manager. In the
Language list, click the language for your region. Click Login.
Mac
1. Turn on your computer and wait for the operating system to load.
2. Open the Safari web browser.
3. Click the Bookmarks link in the upper left corner of the screen.
4. Click Bonjour, then double-click WDShareSpace.
5. The login page appears. Type in the administrator name and password. In the
Tool list, click Network Storage Manager. In the Language list, click the
language for your region. Click Login.
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Network Storage Manager Features
The web-based management utility includes the following features:
• LAN access—the device supports local area network access of the web-based
user interface, enabling management from anywhere in the network.
• Secured access—the device can be accessed and configured by the
web-based, password protected user interface over SSL (Secure Socket Layer).
• E-mail notification—in the event of warnings or errors related to temperatures,
hard drive, network, or USB connection, administrators are automatically alerted
by e-mail.
• Multiple access levels—users can be assigned different rights. The device
supports two levels: full access and read only.
• Update via web—firmware updates can be downloaded and installed on the
device from a computer on the LAN.
• Disk management—the web-based user interface allows administrators to
monitor internal hard drives and USB drives connected to the device.
• USB storage support—allows reliable data backup from a USB storage device
to the device.
• RAID management—allows RAID configuring of the hard drives.
• Support for Windows and Mac systems—allows users on different platforms
to share files using CIFS (Common Internet File System), NFS (Network File
System), or FTP (File Transfer Protocol) protocols.
• iTunes streaming support—allows users to stream photos, music, and videos
to supported digital media adapters.
• Twonky Media server—provides fast, convenient navigation and searching of
all your media files in the Twonky user interface.
• Remote shutdown or reboot—allows administrators to power off or reboot the
device from any computer on the LAN.
• System log—an efficient instrument in analyzing and solving technical issues.
• UPS-ready—a UPS (uninterruptable power supply) device can be connected to
one of the USB ports to provide secondary power in the event of a power failure.
Go to support.wdc.com and search the knowledge base for answer ID 2559 for a
list of compatible UPS devices.
• Upgradable Firmware—enables you to keep your system up to date. For more
information, see “Update (Firmware)” on page 83.
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User Interface Overview
The web-based user interface is designed to logically access and manage the
features of the device. Upon logging in, the web user interface defaults to Basic
Mode. Basic Mode provides access to the most common device configuration
options.
The Advanced Mode page includes six tabs and each tab is subdivided into several
menu buttons providing advanced task management functions. The toolbar located
on the upper right allows you to switch between Advanced Mode and Basic Mode
any time.
Note: See “Network Storage Manager: Advanced” on page 78 for instructions on using Advanced
Mode.
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Toolbar
The toolbar located on the upper right of the Network Storage Manager user
interface includes the following commands.
Function Description
Advanced Allows you to switch the user interface from basic to Advanced Mode.
Basic Allows you to switch the user interface from advanced to Basic Mode.
Help Displays online help.
Logout Exits the utility.
Basic Mode
The Basic Mode provides access to the most common configuration options.
Click any of the icons to display the available configuration options. The table below
describes the options.
Category Description
Device Name Enter a device name and description. For more details, see “Device Name” on page 70.
Date & Time Set the system date and time manually or set the NTP server to allow date and time to be
updated automatically. For more details, see “Date & Time” on page 70.
Network Configure the network connection. For more details, see “Network” on page 71.
Users Create and delete user accounts and change the user password. For more details, see
“Users” on page 72.
Folder Shares Access configuration details relating to how shares are made available through this storage
device. This menu also displays a list of mounted volumes and their available shares. When a
USB drive is connected to the device, the USB drive displays as USB share. For more details,
see “Folder Shares” on page 73.
System Status Displays general information about the storage device, such as device name, firmware version,
current date/time, system uptime, IP address, volume usage, and volume RAID type. For more
details, see “System Status” on page 75.
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Category Description
Remote Access Enables or disables the MioNet software. Computers running MioNet can remotely access
and share files on the storage device over the Internet.
Note: Available only on computers running Windows. For more details, see “Remote Access”
on page 76.
Shutdown/
Reboot
Performs device shutdown or reboot from any computer on the local area network (LAN). For
more details, see “Shutdown/Reboot” on page 77.
Device Name
Use this option to enter or change a device name and/or a description of the device.
The device name is the name by which your WD ShareSpace is identified on the
LAN.
1. Click Device Name in Basic Mode home screen.
2. Enter or change the text in the Device Name and/or Device Description fields.
3. Click Submit.
Date & Time
The date and time is synchronized automatically to the NTP (network time protocol)
server by default. You have the option to set the date and time manually or allow the
NTP to access the Internet to automatically set the time.
Note: Time displays in 24-hour format only.
1. Click Date & Time in the Basic mode home screen.
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2. Deselect Enable to set the time manually.
3. To synchronize the date and time automatically, click Enable.
4. Click Submit.
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Network
The device’s network mode is set to DHCP Client by default, which is appropriate
for most environments. By selecting Static IP, you can manually set the IP address,
netmask, gateway, and DNS (Domain Name Service) server IP address.
To configure the network settings:
1. Click Network in the Basic mode home screen.
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2. In the Network Mode drop-down menu, select a network mode. Selecting DHCP
Client as a network mode causes the device to obtain an IP address
automatically from the local DHCP server. Selecting Static IP as a network
mode requires you to enter IP information such as IP address, Default Gateway,
and DNS Servers.
3. Click Submit.
Users
Creating users allows the administrator to control access to data on
WD ShareSpace across the network by creating user accounts with specific
permissions. The administrator can also edit and delete user accounts in the Users
menu.
Users Screen Icons
Icon Description
Denotes a user private share.
There is no private share with this user name.
There is a private share with this user name.
Click this icon to change the user password.
Click this icon to delete a user.
Click this icon to add a user.
To create a new user account:
1. Click Users in the Basic Mode home screen.
2. Click the Add icon .
3. Enter the user name in the User Name field.
4. Enter the user’s full name in the Full Name field.
5. Enter the password in the Password field.
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Note: The maximum length of the password is 16 characters, including alphabetic, numeric,
underscore, space, and most special characters except double-quote ("). The first and last
characters cannot be a space. The password is case sensitive.
6. Re-enter the password in the Confirm Password field.
7. Create a private user share at the same time by clicking Yes next to Create User
Private Share. The new user is granted full access to the private share. The
private share name is the same as the user name.
8. Click Submit.
To change a user password:
1. Click the Change Password icon next to the appropriate user account.
2. Make the necessary changes, and then click Submit.
To delete an existing user account:
1. Select the user account you want to delete, and then click the Delete icon .
2. Click OK.
For more user configuration options using the Network Storage Manager Advanced
Mode, see “Users” on page 117.
Folder Shares
Shares are folders that can be used to organize and store files on your
WD ShareSpace network storage system. Shares can be shared with everyone
(public) or with selected users on your network (private).
The device comes preconfigured with three shares:
• Public—created automatically at the factory
• Shared Music - folder for storing music files you want to share with other users.
• Shared Pictures - folder for storing image files you want to share with other users.
• Shared Videos - for storing video files you want to share with other users.
Important: Do not change or delete these default share folders.
Disruption of file sharing could result. These are the default folders for the
Media Server (Twonky Media) and iTunes Service. For more information on
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how to use Twonky media, see “Media Server” on page 114. For more
information on how to use the iTunes service, see “iTunes” on page 115.
• Download—for saving files using Downloader (see “Scheduled Downloads” on
page 127).
• Configuration—this is a read-only share containing only a Help file and the login
page. It is not meant for sharing or storing data and should not be modified.
The administrator can create private shares accessible only by user name and
password when setting up a user account (see page 72), or by setting permissions
on an existing share (see “Folder Share Permissions” on page 120).
You must first access Network Storage Manager to create a share.
The Folder Shares menu provides access to a list of available shares.
Folder Shares Screen Icons
Icon Description
Denotes a user private share.
This is a publicly accessible share.
This is a private share.
Click this icon to delete a share.
Click this icon to add a share.
To create a share:
1. Click Folder Shares in the Basic mode home screen.
2. Click the Add icon .
3. Enter a share name in the Share field. The share name can contain up to 32
characters, including alphabetic, numeric, or underscore characters.
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4. Enter a brief description in the Description field.
5. Click Submit.
To delete existing shares:
WARNING: Deleting a share erases all data on the share. All files and
folders on the share will be lost.
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1. Select the share to delete.
2. Click the Delete icon .
3. Click OK.
System Status
The System Status option displays general information about the system: device
name, firmware version, current date/time, system uptime, IP address, volume usage,
and volume RAID type. Click System Status in the Basic Mode home screen to
access system information
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Remote Access
WD ShareSpace comes with MioNet enabled by default. The Remote Access
option allows you to control the MioNet service on the storage device,
MioNet icons:
• Start/Stop MioNet - Shows Stop MioNet if MioNet is running and Start Mionet if
MioNet is stopped.
• Restart MioNet - Stops MioNet if it is running and starts it again.
• Reset MioNet - Resets all MioNet account information on the WD ShareSpace. If
the ShareSpace is registered to a MioNet account, that registration is erased so
that the unit is now unregistered. This status will be displayed in the upper right
corner of the page. Any shares created by MioNet or MioNet users will remain,
and no data will be lost. Access to these shares over the LAN requires the use of
the MioNet username and password.
MioNet service status messages:
• MioNet service connection status
• Started - MioNet service is started
• Stopped - MioNet service is stopped and will start on system restart.
• Disabled - MioNet service is disabled and will not start on system restart.
• MioNet registration status
• Unregistered - Not currently registered to a MioNet account
• Registered - Already registered to a MioNet account
Note: A mouse-over of the registration status shows the MioNet account name if the device is
registered. To register with MioNet, go to: www.mionet.com/WDShareSpace.
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Shutdown/Reboot
The Shutdown/Reboot options allow you to perform a system reboot or shutdown.
To perform network storage system shutdown:
1. Click Shutdown/Reboot in the Basic Mode home screen.
2. On the Shutdown/Reboot page, click Shutdown.
3. Click OK.
To perform network storage system reboot:
1. Click Shutdown/Reboot in the Basic Mode home screen.
2. On the Shutdown/Reboot page, click Reboot.
3. Click OK.
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Network Storage Manager: Advanced
Advanced Mode provides access to additional options not available in the Basic
Mode. When in Basic Mode, click Advanced Mode on the toolbar to view Network
Storage Manager in Advanced Mode.
The Advanced Mode page include six tabs, each having several icons providing more
management options for maximum flexibility and security of the device. The table
below describes the tab options available in Advanced Mode.
Tab Description
System The System tab allows you to configure the general system settings, set e-mail or window
alerts, change the administrator password, perform firmware upgrades, perform system
configuration file backups, restore system to factory defaults, activate or deactivate the
system LEDs, generate an SSL certificate, enable power saving, and perform device
shutdown or reboot. For more details, see “System Tab” on page 79.
Network The Network tab has access to all network configuration options, such as setting DHCP /
Static mode, changing the IP address, netmask, gateway, DNS server IP address, configuring
jumbo frames, and configuring membership in a domain or workgroup. For more details
“Network Tab” on page 92.
Storage The Storage tab provides a list of all supported drives it locates on the system. It also allows
you to configure the RAID capability of the hard drives, manage file share preferences, set the
backup destination folder, set disk quotas, and set a share folder for users. For more details,
see “Storage Tab” on page 98.
Media The Media tab allows you to enable or disable the streaming option in iTunes or access the
Twonky Media server. For more details, see “Media Tab” on page 114.
Users The Users tab allows you to add, modify, and delete users and groups, and change all user
and group permissions (read/write, read only, no access) to shares/folders and USB storage
devices. For more details, see “Users Tab” on page 117.
Status The Status tab displays general information about the system such as device name, firmware
version, current date/time, machine up-time, memory and swap activity, and load averages.
This tab also allows viewing of logs from the system, Common Internet File System (CIFS), or
File Transfer Protocol (FTP). For more details, “Status Tab” on page 123.
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System Tab
The System tab allows you to set the system date and time, set up alerts, change
the admin password, perform software or firmware upgrades, create a backup copy
of the system files, restore system to factory defaults, generate and set up an SSL
certificate, or perform system reboot or shutdown.
The System tab provides access to the following configuration options:
• General Setup
•Alerts Setup
• Admin Password
• Update
• Restore Configuration
• Advanced
•UPS
• Shutdown/Reboot
General Setup
The General Setup icon on the System tab allows you to perform basic
configuration of device. You can provide a name and brief description for the device,
select a compatible web access protocol, and set the time zone. You can set the date
and time manually or enable automatic time synchronization by NTP (Network Time
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Protocol) Service. You can also manually specify the IP address of the NTP servers to
which you want to synchronize.
To configure system general setup settings:
1. Assign a device name for this storage device in the Device Name field. The
device name can contain up to 15 characters, including alphabetic, numeric, and
hyphens only.
2. Enter a brief description for this storage device in the Device Description field.
The maximum length of the description must not be more than 256 alphanumeric
characters.
3. In web access protocol, select either of the following web access protocols:
• Hypertext Transfer Protocol (HTTP) is a communications protocol for the transfer of
information on the intranet and the World Wide Web.
• Hypertext Transfer Protocol over Secure Socket Layer or HTTPS is a URL scheme
used to indicate a secure HTTP connection. HTTPS is syntactically identical to the http://
scheme normally used for accessing resources using HTTP. All traffic between the managing
computer and the WD ShareSpace is encrypted. HTTPS provides a more secure means of
configuring your device, but it may affect the responsiveness of the user interface.
4. To set the date and time manually, deselect Enable next to NTP Service.
5. Select a time zone from the Time Zone list.
6. Adjust the date and time manually in the Date & Time lists.
7. Click Submit.
Alerts Setup
Using the Alerts Setup icon on the System tab, you can configure e-mails or popup
messages that provide alerts for system conditions such as over temperature; hard
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drive, volume, network, and USB status; and user and group events. These alerts
help the system administrator(s) manage and detect events or errors.
To set up automatic e-mail notifications:
1. Click Enable next to Email Notification. The page displays additional fields.
2. In the SMTP Server field, enter the name or IP address of the SMTP server used
for e-mail. (Check with your Internet Service Provider (ISP) for the SMTP server
settings, which may include the SMTP port, and ask whether to enable TLS/SSL
or SMTP authentication.)
3. In the Email Return Path field, enter a valid return email address recognized by
your ISP. For example, if your SMTP server is "smtp.myisp.net", then you should
enter a valid return email path address of the form "myname@myisp.net".
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4. In the Email Recipients field, enter the e-mail address where you want to send
an e-mail message when an event occurs. Up to five e-mail addresses can be
used at a time.
5. Click Send Test Mail to send a test alert and confirm your settings are correct.
A test message will be sent to each entered e-mail address.
6. Click Submit.
To configure alerts to send pop-up messages when an event occurs:
Note: Pop-up notification only works with Windows XP.
For a list of events, see “System Events” on page 141.
1. On the Alerts Setup page, click Enable next to Pop-Up Notification.
2. Enter the name of the computer in the Notified Devices field. When an event
occurs, a pop-up message will appear on the computer. Up to five computer
names can be added to the alert list.
Note: To find the name of your computer, click Start and right-click Computer or My Computer,
click Properties, and then click the Computer Name tab (Windows XP).
3. Click Send Test Pop-up to send a test alert and confirm that the settings are
correct.
Note: Make sure the Messenger Service is activated on the computers to which you want to send
the pop-up message when an event occurs. To enable Messenger Service, go to Start > Control
Panel > Administrative Tools > Services > Messenger. You can test the Messenger Service
by clicking Send Test Pop-up. Make sure printer and file sharing is selected as an exception if the
Windows Firewall is enabled in Windows 2000/XP.
4. Click Submit.
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Admin Password
The Admin Password icon on the System tab allows you to change the
administrator’s password.
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To change the administrator's password:
1. In the Old Password field, enter the old password.
2. In the New Password field, enter the new password. The maximum length of the
password is 16, including alphabetic, numeric, underscore, space, and most
special characters except double-quote ("). The first and last characters cannot
be a space. The password is case sensitive.
3. In the Confirm Password field, re-enter the new password.
4. Click Submit.
Update (Firmware)
The Update icon on the System tab provides information about the current firmware
version and allows you to perform a firmware update either automatically or manually.
Automated
The Automated tab on the Update page provides information about the current
firmware version and connects to the WD website for automatic downloading of the
latest firmware.
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1. Click Check For New Firmware.
2. Click Download if new firmware is available.
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3. Click Upgrade. Wait for the update process to complete.
WARNING! Do not interrupt a firmware upgrade in progress; doing so
may cause the device to malfunction or render it unable to boot.
After your firmware has been updated, the device will reboot. The user interface
redirects to the System Information page after the update has completed.
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Manual
The Manual option allows you to install the firmware manually.
1. Before attempting a manual update, check support.wdc.com for firmware
availability.
2. If a new firmware file is available, download it from support.wdc.com.
After your firmware has been updated, the device will reboot. The web user interface
redirects to the System Information page after the update is completed.
Note: If the IP address of your unit has changed, you will need to use WD Discovery Tool to discover
it again.
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Configuration
The Configuration icon allows you to save or restore system configuration settings or
revert to factory default settings.
To back up the current system configuration settings:
1. On the Restore Configuration page, click Save Current Configuration.
2. Specify a file name and location for saving the file.
3. Click Save.
To restore saved configuration settings:
1. On the Restore Configuration page, click Browse.
2. Select the previously saved system configuration file.
3. Click Open.
4. Click General Restore. Selecting General Restore will restore all features to
previously saved settings (data volume and shares settings excepted). All current
system configurations will be lost.
5. Click OK.
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To restore the device to factory defaults:
Important: Save the current configuration prior to restoring the factory
default settings.
Performing a factory default reset will erase all settings in the network storage
system. System configuration will reset the device to default factory settings. All
information and data will be lost. The LAN settings (including port settings) are
not changed. After the reset, the administrator login/password will be changed to
“admin/admin.”
1. On the Configuration page, click Restore Factory Default.
2. Click OK.
During the system restore process, the system will turn off the power LED and
blink the backup LED. Wait until the system restore process is completed.
Note: You cannot access the configuration web pages if you forget the administrator password, IP
address setting, or device name. Use the reset button to restore these settings (including IP setting,
device name, and administrator password) to factory default configuration. To use this function,
press and hold the reset button on the back of the device (next to power interface) for at least 10
seconds. The system reboots automatically and you can then use the default settings to access the
device.
Advanced
The Advanced icon on the System tab allows you to configure the device’s
identification LED and configure the system for a secure connection by generating a
key and an SSL certificate. You can also set the extend Span mode and enable HDD
standby mode.
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To turn on the system identification LED:
System Identification identifies the location of the device. If you have multiple devices
installed, you can use this function to turn on the identification LED and know which
device you are configuring.
1. Click ON to enable the system identification LED.
To generate an SSL certificate and key pair automatically:
1. Click HERE In the Auto Generate field of the SSL certificate/key. The SSL
Certificate/Key Generation dialog appears.
2. Enter the identification information you want to include in the certificate/key pair.
3. Click Submit.
To generate an SSL certificate and key pair manually:
1. Using your preferred method, generate an RSA private key and paste it in the
appropriate fields.
2. Click Submit.
To select extend disk mode:
1. Select Auto Extend or Manual (Extend Disk) Mode:
Auto Extend only applies when RAID type is Span. It will extend an existing Span
automatically when you add a new drive and reboot the system. Manual allows
you to choose when to add the new drive after bootup.
2. Click Submit.
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To enable HDD standby:
If the HDD Standby function is enabled, the hard drives go into standby mode to save
power after a fixed period of no activity. This period varies from 125 seconds to 375
seconds.
1. Click Enable next to HDD standby.
2. Click Submit.
Note: The Power Save feature allows drives to spin down when not in use. The fan will continue to
operate.
3. Enter the identification information you want to include in the SSL certificate/key
pair, and then click Submit.
UPS
A UPS (uninterruptable power supply) device can be connected to one of the USB
ports to shut down the ShareSpace in the event of a power failure. You must connect
the UPS device to the network storage system before setting up the UPS service.
Note: Go to support.wdc.com and search the knowledge base for answer ID 2559 for a list of
compatible UPS devices.
UPS Setup
The UPS Setup tab allows you to modify UPS settings.
To enable the UPS service:
1. Click the UPS Setup tab.
2. Click Enable in UPS service.
3. Enter the timeout value.
4. Click Submit.
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Note: During a power failure, the system will shut down after TIMEOUT seconds have expired, or the
remaining battery percentage reaches 15% or less, or the remaining battery runtime drops to or
below 5 minutes. A value of '0' disables the Timeout timer.
UPS Status
The UPS Status tab provides information about the connected UPS device,
including model, battery level and runtime, timeout, and status.
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Shutdown/Reboot
The Shutdown/Reboot menu allows you to perform system reboot or shutdown.
To perform network storage system shutdown:
1. Click Shutdown/Reboot in the System tab home screen.
2. On the Shutdown/Reboot page, click Shutdown.
3. Click OK.
To perform network storage system reboot:
1. Click Shutdown/Reboot in the System tab home screen.
2. On the Shutdown/Reboot page, click Reboot.
3. Click OK.
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Network Tab
The Network tab provides access to the following configuration options:
• LAN
• Services
• Workgroup
• Remote Access
USER MANUAL
LAN
The LAN icon on the Network tab allows access to all network configuration options
including setting the connection method, changing the IP address, netmask,
gateway, and DNS (Domain Name Service) server IP address, as well as changing
the MTU size to enable jumbo frames.
To configure the network settings:
1. In the Network Mode drop-down menu, select a network mode. Selecting DHCP
Client as a network mode will cause this storage device to obtain an IP address
automatically from the local DHCP server. Selecting Static IP as a network mode
requires you to assign IP information such as IP address, Default Gateway, and
DNS Servers.
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2. If your network link speed is 1000 Mbps, the MTU field will be available. Enter the
MTU (Maximum Transmission Unit) value for the jumbo frame. The default MTU
setting is 1500 bytes. Any value larger than this is considered a jumbo frame. The
network card on the client computer must support jumbo frames.
Note: For the MTU size larger than 1500, the client machine and the network switch must also
support the same MTU size. The common MTU size for jumbo frame is '9004'. The rule for
calculating valid MTU is (MTU size - 1500) mod 8 = 0 ('xxx mod 8' means the value 'xxx' can be
divided by 8).
The range of valid IP addresses for each class:
- Class A: 1.0.0.1 to 126.255.255.254
- Class B: 128.1.0.1 to 191.255.255.254
- Class C: 192.0.1.1 to 223.255.254.254
3. Click Submit.
Services
The Services icon on the Network tab allows you to set protocols for sharing files
and folders on the device.
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• Universal Plug and Play (UPnP) is a set of computer network protocols that
simplifies the implementation of networks in the home by allowing devices to
connect seamlessly.
• File Transfer Protocol (FTP) is a network protocol used to transfer data from
one computer to another through a network. FTP is a popular choice for
exchanging files independent of the operating systems involved.
• Network File System (NFS) is a network file system protocol that allows a user
on a client computer to access files over a network as easily as if the network
devices were attached to its local disks. Generally used on UNIX systems.
• Web Access
• Hypertext Transfer Protocol (HTTP) is a communications protocol for the transfer
of information on the intranet and the World Wide Web.
•
Hypertext Transfer Protocol over Secure Socket Layer or HTTPS is a
URL scheme used to indicate a secure HTTP connection. It is syntactically identical to the
http:// scheme normally used for accessing resources using HTTP.
To enable UPnP NAT Traversal for Web Access & FTP:
1. Click Enable in UPnP for Web Access & FTP.
2. Click Submit.
The UPnP NAT Traversal combines with the UPnP feature and NAT feature.
Universal Plug and Play (UPnP) is an architecture for pervasive peer-to-peer
network connectivity of PCs and intelligent devices. The Network Address
Translation (NAT) is used in gateway devices that form the boundary between the
public Internet and the private LAN. As IP packets from the private LAN traverse
the gateway, NAT translates a private IP address and port number to a public IP
address and port number, tracking those translations to keep individual sessions
intact.
To enable other network services:
1. Click Enable in network service.
2. If you have selected FTP as your network service, click Yes to enable or click No
to disable anonymous login, and then click Submit.
3. If you have selected NFS as your network service, the IP allowed field appears.
You will be prompted to enter the IP filters that are allowed for NFS service. Click
Add to add a new IP filter, and then click Submit.
Note: In IP Allowed field of NFS service, '*' means allow all IP addresses. If you intend to allow
specified IP addresses or range, please modify '*' in IP Allowed field.
Mount point for NFS share is /nfs/SHARENAME, Ex. /nfs/Public.
4. You can specify particular port numbers for HTTP, HTTPS, and FTP services
respectively. Instead of selecting the Default radio button, you can specify the
port number between 8000 and 10000 for each service.
Note: In IP Allowed field of NFS service, '*' means allow all IP addresses. If you intend to allow
specified IP addresses or range, please modify '*' in IP Allowed field.
Mount point for NFS share is /nfs/SHARENAME, Ex. /nfs/Public.
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To access data via FTP:
You can access data in a shared folder on WD ShareSpace with a widely used FTP
client software program. An FTP client software program must be installed on the
computer you are using to access the device, and FTP service must be enabled on
the network storage system (see “To enable other network services:” on page 94 and
“To modify properties of the share:” on page 107 for details).
1. Open an FTP client software program.
2. Enter ftp://username@IP address as the host name
(e.g., ftp://admin@172.25.102.67) or just the device’s IP address depending on
the FTP client software program you are using.
Note: Click System Status in either the basic or Advanced Mode to view the device's IP address.
3. Enter the WD ShareSpace user name and corresponding password.
4. Click Connect or OK.
You can now upload files to or download files from WD ShareSpace across the LAN.
It is possible to upload files to or download files from WD ShareSpace across the
Internet (WAN), but this requires custom router configuration and is recommended
only for advanced users.
Workgroup
The Workgroup icon on the Network tab allows you to set up the network storage
device as a workgroup or a domain member. The default setting is Workgroup.
Domains are controlled from a central location (domain controller) and require central
authentication before you can join them. Workgroups, in contrast, are much simpler
to control. As long as you know the workgroup name, you can add any computer to a
workgroup.
If your network uses a domain (has a Windows Active Directory Service (ADS)), you
may wish to connect this device as a domain member. When configured as a domain
member, the device will ask the ADS to authenticate users. Therefore, as a domain
member, the device provides user-level security.
When joining a domain, the device must be authorized by the domain's administrator.
You must enter the fully qualified Domain Name, Domain Controller IP Address,
Administrator Name, and Administrator Password for the authorization.
To set up a workgroup name:
1. Click Workgroup as the Mode option.
2. Enter a name for your workgroup in the Workgroup Name field.
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