Western Digital MY BOOK 3 User Manual
My Book 3.0 User Manual
My Book 3.0 User Manual
My Book
User Manual
®
3.0
External Desktop
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at
at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
/www.wdc.com/register
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
support.wdc.com. If the answer is not available or if you prefer, please contact WD
https:/
.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Asia Pacific
English
Spanish
Europe (toll
free)*
Europe
Middle East
Africa
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
800.832.4778 Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
00800 ASK4 WDEU Indonesia +803 852 9439
(00800 27549338) Japan 00 531 650442
Korea 02 703 6550
+31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
+31 880062100 Philippines 1 800 1441 0159
+31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
ii
MY BOOK 3.0
USER MANUAL
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
USB 3.0 Micro-B Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PCIe Adapter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Drive Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Kensington
WD Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Tools and Materials (kits with PCIe adapter card) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
®
Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 1. Unpacking and Handling the Adapter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 2. Installing the PCIe Adapter Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 3. Installing the Adapter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 4. Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connection Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4 Compliance and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . 14
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ICES/NMB-003 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Safety Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
KCC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Service and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
TABLE OF CONTENTS – iii
MY BOOK 3.0
USER MANUAL
1
1
About Your WD Drive
Welcome to your My Book® 3.0 external hard drive. This elegant, high capacity storage
drive features a SuperSpeed USB 3.0 interface with speed up to ten times that of USB 2.0
for the fastest transfer speed available.
This chapter includes the following topics:
Kit Contents
Drive Format
Physical Description
WD Product Registration
Tools and Materials (kits with PCIe adapter card)
Kit Contents
Important:
www.westerndigital.com. For the latest software, firmware, and product documentation and
information, go to http://products.wdc.com/updates
• External hard drive
• USB 3.0 Micro-B cable
• AC adapter (configuration may vary depending on region)
• USB 3.0 PCIe adapter card (gen2) attached to full-height bracket (in kits that include
• Half-height bracket (in kits that include an adapter card)
• Product CD with User Manual and PCIe adapter card driver utility (in kits that include
• Quick Install Guide
For the latest WD product information and news, visit our website at
an adapter card)
an adapter card)
ABOUT YOUR WD DRIVE – 1
Quick Install Guide
USB 3.0 Micro-B Cable
MY BOOK 3.0
USER MANUAL
PCIe Adapter Card
on full-height bracket
(optional)
Half-height Bracket
(optional)
My Book 3.0 Drive
AC Adapter
Product CD
(optional)
USB 3.0 Micro-B Cable
The USB 3.0 Micro-B connector is basically a USB 2.0 Micro-B connector with an extension
holding 5 extra pins. The port on the My Book 3.0 is designed for this connector. You can
also use a USB 2.0 cable with the My Book 3.0, but the drive will only operate at USB 2.0
speeds.
The connector at the other end of the cable connects to your computer’s USB 3.0 port (if
available, e.g., from the PCIe adapter) or any available USB 2.0 port.
Note: For a list of supported USB 3.0 devices for this product, visit
support.wdc.com and search for Knowledge Base Answer ID 3886.
ABOUT YOUR WD DRIVE – 2
MY BOOK 3.0
USER MANUAL
PCIe Adapter Card
The PCIe adapter card enables your computer to transfer data at USB 3.0 super speeds.
The adapter card comes with an attached full-height bracket and an optional half-height
bracket. With the adapter card connected to the motherboard, your computer has two USB
3.0 ports. One end of the cable connects to one of these ports, while the other end
connects to the My Book 3.0 drive. (See section above.)
Note: You can connect a USB 2.0 or USB 3.0 cable to a USB 3.0 port on the
adapter card, but a connected USB 2.0 device will only run at USB 2.0
speeds.
Optional Accessories
For information on optional accessories for this product, visit:
US www.shopwd.com or www.wdstore.com
Canada www.shopwd.ca or www.wdstore.ca
Europe www.shopwd.eu or www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of
Technical Support contacts, visit support.wdc.com and see
Knowledge Base Answer ID 1048.
System Requirements
• Windows® XP
®
• Windows Vista
• Windows
7
• Available PCIe slot (for kits that include a PCIe adapter card)
Note: Compatibility of the PCIe adapter card may vary depending on your
computer’s hardware configuration and operating system.
For highest performance and reliability, install the latest updates and service pack (SP). For
Windows, go to the Start menu and select Windows Update.
Drive Format
Your My Book Essential drive is preformatted as a single NTFS partition for compatibility with
all updated Windows operating systems.
ABOUT YOUR WD DRIVE – 3
Physical Description
Views
Front
Power/Activity LED
MY BOOK 3.0
USER MANUAL
Back
Power Button
USB 3.0 Port
Kensington® Security Slot
ABOUT YOUR WD DRIVE – 4
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