Western Digital Mirror Edition User Manual

My Book

Mirror Edition

User Manual

External Desktop

®

™

Table of Contents

1 WD Service and Support . . . . . . . . . . . . . . . . . . . . . . .1

Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 3

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . .5

Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED Indicators (Lights) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Power/Activity LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Capacity Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Kensington Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Windows®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Macintosh

®

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

5 WD Drive Manager Status . . . . . . . . . . . . . . . . . . . . .12

WD Drive Manager Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . 12

6 WD RAID Manager for Windows. . . . . . . . . . . . . . . .13

Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

7 WD RAID Manager for Mac . . . . . . . . . . . . . . . . . . . .17

Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

TABLE OF CONTENTS – i

8 Turning Off/Disconnecting the Device . . . . . . . . . .21

Auto-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Safe Shutdown

Safe Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Unplugging the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

™

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

9 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

11 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

TABLE OF CONTENTS – ii

1

MY BOOK MIRROR EDITION

USER MANUAL

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through
our knowledge base or e-mail support service at support.wdc.com. If the answer is
not available or, if you prefer, please contact WD at the best telephone number
shown below.

Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at https://

www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special
offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

North America

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/[phone]

Spanish 800.832.4778 Hong Kong [phone]

Europe (toll free)*

Europe

Middle East
Africa

00800 ASK4 WDEU
(00800 27549338)

[phone]

[phone]
[phone]

Asia Pacific

India 1 800 11 9393 (MNTL)/

1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)
Indonesia [phone]
Japan 00 531 650442
Korea 02 703 6550
Malaysia [phone]/1 800 88 1908/

[phone]
Philippines 1 800 1441 0159
Singapore [phone]/[phone]/

[phone]
Taiwan [phone]/[phone]

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at

register.wdc.com.

WD SERVICE AND SUPPORT – 1

2

MY BOOK MIRROR EDITION

USER MANUAL

Getting Started

Thank you for purchasing My Book® Mirror Edition™. This user manual provides
step-by-step installation instructions and other important information regarding your
WD product. For the latest WD product information and news, visit our website at

www.westerndigital.com.

Kit Contents

• Dual-drive storage system

•USB cable

• AC adapter*

• Quick Install Guide

•Software CD

Software CD

AC adapter (U.S.-only)*

Quick Install Guide

*This product may ship with a different AC adapter configuration, depending on your region.

My Book Mirror Edition

or

Global AC adapter configurations*

USB cable

Accessories

Visit shopwd.com (U.S. only) to view additional accessories like cables, power
supplies, and carrying cases for this product. Outside the U.S., visit

support.wdc.com.

GETTING STARTED – 2

MY BOOK MIRROR EDITION

Compatibility

Windows

®

Macintosh

• Available USB port • Available USB port

• Windows 2000/XP/Vista • Mac® OS X 10.4.11+

• Mac OS X 10.5.2+

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

®

USER MANUAL

Important: For highest performance and reliability, it is recommended that you

.

install the latest updates and service pack (SP). For Macintosh, go to the Apple
menu and select Software Update. For Windows, go to the Start menu and select

Windows Update.

Recording Your WD Product Information

In the following table, write the serial number and model number of your new WD
product found on the label on the bottom of the device. Also, write the purchase date
and other notes such as your operating system and version. This information is
necessary for setup and technical support.

Serial Number:

Model Number:

Purchase Date:

System and Software Notes:

GETTING STARTED – 3

MY BOOK MIRROR EDITION

USER MANUAL

Precautions

WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:

• Do not operate this device outside the temperature range of 5°C–35°C
(41°F–95°F)

• Do not drop or jolt the device.

• Do not move the device when powered.

• Do not use the dual-drive storage system as a portable device.

• To avoid overheating, do not block air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the device that may block
ventilation.

GETTING STARTED – 4

3

MY BOOK MIRROR EDITION

USER MANUAL

About Your WD Drive

Format and Configuration

This WD device is preformatted as a single Windows NTFS* partition and is
pre-configured for RAID 1 (Mirrored) mode for extra data protection with
instantaneous and automatic data updates. If one drive fails, the dual-drive storage
system will still operate and your data will be preserved. You can replace the failed
drive and rebuild the dual-drive storage system.

This product also supports RAID 0 (Striped) mode for maximum capacity and
accelerated performance. For more information on this product including instructions
on changing the RAID configuration or drive format, see “WD RAID Manager for
Windows” on page 13 or “WD RAID Manager for Mac” on page 17.

* To use this device with a Macintosh computer, you must reformat it to HFS+ (Journaled) or FAT32.

See “WD RAID Manager for Mac” on page 17 for instructions.

LED Indicators (Lights)

The Power/Activity and capacity gauge indicators are represented by a single bar of
four LEDs (lights) on the front panel of the device.

Power/Activity LED Behavior

Appearance Drive State

Steady Power-on state or power-save mode

Slow flashing (every four seconds) System standby

Moving up and down Drive in use

Alternating checkerboard pattern Transitioning from one state to another

Alternate flashing between top and bottom LEDs RAID degraded mode

Cycling from bottom to top RAID rebuild mode

Fast flashing (every second) Over-temperature condition*

* If this condition occurs, read/write activity will stop and the drive will spin down. Disconnect and

power down My Book. Allow it to cool down for 1-2 hours then reconnect and power up the device.

Capacity Gauge

When the device is turned on, the capacity gauge indicates space used on the drive
by illuminating up to four sections in an upward vertical direction. Each section
represents approximately 25 percent of drive capacity. Because this drive is
preformatted, the first section is illuminated upon installation.

The capacity gauge is enabled only through installation of WD Drive Manager, which
must be installed on each system to which the device is connected. The capacity
gauge is updated automatically as the drive is used.

ABOUT YOUR WD DRIVE – 5

Interfaces

LED

MY BOOK MIRROR EDITION

USER MANUAL

Power button/
Safe Shutdown

™

Kensington®
Security Slot

USB

USB

The industry standard interface for most Windows-based computers.
Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is
backward-compatible with USB 1.1. Connection to a USB 1.1 device transfers data
at USB 1.1 speed (up to 1.5 Mb/s).

Kensington Security Slot

For drive security, this device is equipped with a Kensington Security Slot, which
supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit

www.kensington.com.

ABOUT YOUR WD DRIVE – 6

MY BOOK MIRROR EDITION

USER MANUAL

Software

In addition to WD Drive Manager, this WD product is shipped with the following
bonus software.

WD Anywhere™Backup is an easy, one-time setup, backup application that allows
you to preserve your data files with around-the-clock protection. Features include
multiple destination backup and simple, intuitive file recovery.

ABOUT YOUR WD DRIVE – 7