Westell 2110 User Manual

W

IRESPEED

D

UAL CONNECT

M

ODEM

(M

ODEL

U

SER GUIDE

2110)

©Copyright 2002 Westell, Inc. 030-300196 Rev. A
Printed in the United States of America

January 2002

User Guide

CONTENTS

WireSpeed Dual Connect Modem

1. Product Description ........................................................................................................................................ 1

2. Safety Instructions........................................................................................................................................... 1

3. Regulatory Information ................................................................................................................................... 2

4. System Requirements......................................................................................................................................3

5. Installation Information................................................................................................................................... 4

6. Installing USB Drivers .................................................................................................................................... 8

7. Installing Diagnostic Software for Windows 98/ME/2000 ...........................................................................25

8. Uninstalling Diagnostic Software for Windows 98/ME/2000.......................................................................29

9. Technical Support Information .....................................................................................................................30

10. Warranty and Repairs....................................................................................................................................30

11. Product Specifications................................................................................................................................... 31

12. Software License Agreement ........................................................................................................................32

13. Publication Information.................................................................................................................................33

030-300196 Rev. A

ii

January 2002

User Guide

WireSpeed Dual Connect Modem

1. PRODUCT DESCRIPTION

Westell’s WireSpeed™ Dual Connect Modem adds reliable, high-speed, Internet access to your existing home or
office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals.
Installation is easy ... no tools ... no headaches. Simply plug the modem into the 10/100 Base-T or USB port of your
PC, apply power, perform the simple software configuration, and connect your ADSL phone line to the modem.

This modem is capable of data rates hundreds of times faster than a traditional analog modem. But unlike analog
modems, Westell’s WireSpeed Dual Connect Modem allows you to use the same phone line for simultaneous
voice/fax communications and high-speed Internet access, eliminating the need for dedicated phone lines for voice
and data needs. The Plug and Play feature means that no user configuration is required.

2. SAFETY INSTRUCTIONS

Never install any telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.

Use caution when installing or modifying telephone lines.

WARNING

Risk of electric shock. Voltages up to 140 Vdc (with reference to
ground) may be present on telecommunications circuits.

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WireSpeed Dual Connect Modem

3. REGULATORY INFORMATION

3.1 FCC Compliance Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the
user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment to a different circuit from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

PART 68 - COMPLIANCE REGISTRATION

This equipment (ADSL modem) also complies with Part 68 of the FCC rules. A label on the bottom of this
equipment contains, among other information, the FCC registration number and ringer equivalence number (REN)
for this equipment. If requested, this information must be provided to the telephone company.

This equipment is designated to connect to the telephone network or premises wiring using a compatible modular
jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment.
See the installation instructions for details.

If this terminal equipment (ADSL modem) causes harm to the telephone network, the telephone company may
request that you disconnect the equipment until the problem is resolved. The telephone company will notify you in
advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone
company will notify the customer as soon as possible. You will be advised of your right to file a complaint with the
FCC, if you believe such action is necessary.

The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you
to make the modifications necessary to maintain uninterrupted service.

If you experience trouble with this equipment (Dual Connect modem), do not try to repair the equipment yourself.
The equipment cannot be repaired in the field and must be returned to the manufacturer. Contact Westell Technical
Support at telephone no. [phone] for instructions on product return.

This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this
equipment to party line service is subject to state tariffs.

3.2 Canada Certification Notice

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operations and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will
operate to the user’s satisfaction.

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WireSpeed Dual Connect Modem

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the
local Telecommunication Company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degradation
of service in some situations.

Repairs to certified equipment should be coordinated by a representative, and designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions may give the
telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone
lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the
appropriate electrical inspection authority, or electrician, as appropriate.

4. SYSTEM REQUIREMENTS

4.1 Minimum System Requirements for USB Installation

The following system specifications are required for optimum performance of the WireSpeed Dual Connect modem
via USB installation:

• Pentium or equivalent and above class machines

• Microsoft Windows 98SE, ME, 98FE, 2000, or XP installed

• Computer Operating System CD-ROM on hand

• Internet Explorer 4.x or Netscape Navigator 4.x or higher

• 32 MB RAM

• 10 MB of free hard drive space

• USB Version 1.0 or 1.1 compliant bus

4.2 Minimum System Requirements for 10/100 Base-T/Ethernet Installation

The following system specifications are required for optimum performance of the WireSpeed Dual Connect modem
via 10/100 Base-T installation:

• Pentium or equivalent and above class machines

• Microsoft Windows 95, 98, NT 4.0, 2000, or XP installed

• Computer Operating System CD-ROM on hand

• 32 MB RAM

• Ethernet 10/100 Base-T interface

• 10 MB of free hard drive space

• TCP/IP Protocol stack installed

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WireSpeed Dual Connect Modem

5. INSTALLATION INFORMATION

5.1 Installation Requirements

To install the Westell Dual Connect modem, you will need the following:

1. An Ethernet adapter installed in your PC or a USB adapter installed in your PC.

2. A DSL-ready line (provided by your Service Provider).

5.2 Package Contents

• WireSpeed Dual Connect Modem

• Power Supply

• RJ-45 Ethernet cable (straight-through)

• USB cable

• RJ-11 DSL Phone cable

•

Westell CD-ROM containing USB software drivers
and User Guide in .PDF format

Quick Start Guide

•

5.3 Microfilters

ADSL signals must be blocked from reaching each telephone, answering machine, fax machine, computer modem
or any similar conventional device. Failure to do so may degrade telephone voice quality and ADSL performance.
Install a microfilter if you desire to use the DSL-equipped line jack for telephone, answering machine, fax machine
or other telephone device connections. Microfilter installation requires no tools or telephone rewiring. Just unplug
the telephone device from the baseboard or wall mount and snap in a microfilter, next snap in the telephone device.
Contact Westell to obtain a microfilter kit, which contains multiple microfilters for your installation.

5.4 LED Indicators

The LED indicators are used to verify the unit’s operation and status. LED states are described in Table 1.

LED State Description

POWER

READY

Steady Red (less than 20 sec.)

ETHERNET

USB

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Solid Green

No Light

Slow Flashing Green

Moderate Flashing Green

Steady Green

Blinking Red

Alternating Red/Green

No Light

Solid Green

Flashing Green

No Light

Solid Green

Flashing Green

No Light

Table 1. LED States and Descriptions

Power ON
No Power
Power ON and passed power-up diagnostics
(1 flash/sec)
Power ON and attempting synchronization
(2 flashes/sec)
Power ON and synchronized with ADSL line card
Hardware power-up in process
Unit failed power-up diagnostic
Modem diagnostic failed
No Power
Ethernet link established
Transmit or Receive Activity
No link established
USB link established
Transmit or Receive Activity
No USB Activity

User Guide

WireSpeed Dual Connect Modem

5.5 Cable Connectors and Pinouts

The following items are located on the rear panel of the modem. See Figure 1. Tables 2 through 5 list the connector
types and pinout designations.

• DSL (LINE) Connector (RJ-11)

• USB Connector

• Power Connector (Barrel)

• Ethernet Connector (RJ-45)

SYMBOL

∼∼∼∼

12V

DSL

Line Connector

USB

Connector

Power

Connector

Ethernet

Connector

Figure 1. Dual Connect Modem Rear Panel

Table 2. Connectors

AME

N

T

DSL 6-pin RJ-11 dual modular jack

YPE

F

Connects to an ADSL-equipped telephone jack or
DSL connection of a POTS splitter.

UNCTION

USB 4-pin USB Series B connector Connects the USB device to the PC.

Power Barrel connector Power source.

Ethernet 8-pin (RJ-45) modular jack Connects the Ethernet device to the PC.

Table 3. DSL Pinouts

Pinout Description

1, 2, 5, 6 Not Used

3 DSL Tip
4 DSL Ring

Pin Name Description Cable Color

1 VBUS/Vcc 5 Vdc Red
2 D – Data – White
3 D + Data + Green
4 GND Ground Black

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Table 4. USB Series B Connector Pinouts

User Guide

WireSpeed Dual Connect Modem

Table 5. Ethernet Pinouts

Pinout Description

1 Rx+
2 Rx­3 Tx+

4,5,7,8 Not Used

6 Tx-

5.6 Modem Installations

This section explains the procedures for installing Westell’s WireSpeed Dual Connect modem via USB connections
or via 10/100 Base-T/Ethernet connections.

Note: This product supports simultaneous use of Ethernet and USB ports. They may be connected
simultaneously if you are using two distinct IP addresses. Please wait until you have received
notification from your Service Provider that your DSL line has been activated before installing
your modem.

Note: If you are using a Westell ADSL modem in conjunction with a router, refer to the router manufacturer’s instructions for proper installation
and configuration.

5.6.1 Modem Installation via USB

Refer to Figure 2.

1. Place the modem on a flat surface that is near the PC.

2. Connect the power supply cord to the power connector marked

other end of the power supply cord into an AC wall socket.

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Figure 2. Modem Connection via USB

~

12V

on the rear panel of the modem. Plug the

User Guide

WireSpeed Dual Connect Modem

3. Connect the DSL phone cable from the connector marked on the rear panel of the modem marked to the
DSL-equipped telephone line jack on the wall. IMPORTANT: Do not

use a DSL filter on this connection. You

must use the phone cord that was provided with the modem kit.

4. Connect the USB cable from the USB connector marked

on the rear panel of the modem to the USB port

on the PC.

Note: When changing the modem between multiple computers with different operating systems or when upgrading the computer

!

attached to the modem, the power must be cycled on the modem.

5.6.2 Modem Installation via 10/100 Base-T/Ethernet

Note: Before you connect the modem via 10/100 Base-T, you must have an available Ethernet card installed in your computer. If your
Ethernet card does not auto-negotiate, you must set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for

!

installing and configuring your Ethernet card.

Figure 3. Modem Connection via 10/100 -Base-T/Ethernet

Refer to Figure 3.

1. Verify that you have an available Ethernet card. Note: See the above caution box.

2. Connect the power supply cord to the power connector marked

other end of the power supply cord into an AC wall socket.

3. Connect the DSL phone cable from the jack on the rear panel of the modem marked to the DSL-equipped
telephone line jack on the wall. IMPORTANT: Do not
phone cord that was provided with the modem kit.

4. Connect the Ethernet cable from the Ethernet jack marked
Ethernet port on your computer.

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~

12V

on the rear panel of the modem. Plug the

use a DSL filter on this connection. You must use the

on the rear panel of the modem to the

User Guide

WireSpeed Dual Connect Modem

6. INSTALLING USB DRIVERS

The Microsoft Plug & Play auto-detect feature recognizes when new hardware has been installed. After you connect
the Westell WireSpeed Dual Connect Modem to the PC, it will be detected automatically.

6.1 Westell CD-ROM Installation:

1. Place the Westell CD-ROM that you received in the modem kit into the appropriate drive.

2. Verify the connection to the computer by observing the state of the Link LED. The LED will not light until all
drivers have been installed. (Note: This applies to all operating systems.) The Link LED should report solid
green indicating a USB connection has been established. (Note: LED states are explained in Table 1.)

6.2 Installing the USB Drivers for Windows 98SE

1. After you have connected the Westell Dual Connect Modem to your PC, the Found New Hardware window
appears (Figure 4). In a few moments, the Add New Hardware Wizard window will open (Figure 5). Click

Next.

Figure 4. Windows 98SE

Figure 5. Add New Hardware

2. Windows 98SE: Click the option button for Search for the best driver for your device. (Recommended).
See Figure 6. Click Next.

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WireSpeed Dual Connect Modem

Figure 6. Windows 98SE

3. Windows 98SE: Select CD-ROM drive option. See Figure 7. Click Next. Windows will search for the driver.

4. Windows 98SE: Select option button The updated driver (Recommended) Westell T1AR5 ADSL USB
Modem. See Figure 8. Click Next.

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Figure 7. Windows 98