WERTHEIM W4000 User Manual

Powerhead Image &

Cleaner

TO BE

PHOTOGRAPHED

High Performance
Bagged Vacuum
Cleaner with
Powerhead

User Manual

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W4000

On/Off Switch
(on machine)

Flexible Hose

Telescopic Wand

Wand Length Adjustment

Cord Rewind

Powerhead

Powerhead Height
Adjustment Button

Variable Speed Control

Combination Floor Tool

Mini Hand Turbo Brush

Crevice Tool

Dusting Brush

1

2

3

4

5

6

7

8

9

10

11

12

2

Features

9

10

11

12

7

8

1

5

4

3

6

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INTRODUCTION

Congratulations on the purchase of your new Wertheim vacuum
cleaner. There are many useful features built into your cleaner and
we recommend that you carefully read this instruction manual so
that you may take best advantage of them.

Due to our program of continuous product improvement and
innovation, sometimes the product you buy may differ slightly
from the one shown on this product carton.

4

BEFORE YOU BEGIN

The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY dirt

and dust from household carpets, ooring and fabrics. This cleaner
is not t to be used as an industrial cleaner, and is not designed for

the collection of vitreous building material including particle board,

construction products and similar products such as wood/bres,
cement, llers, bre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials in these circumstances may be

harmful to your cleaner and may void the manufacturer’s warranty.

Please read these instructions thoroughly

This will ensure you obtain full benet from your new cleaner. Keep this

instruction manual in a handy place for future reference.

Important

Always switch the cleaner off and remove the plug from the mains
power supply before cleaning your appliance, when not in use,
or attempting any maintenance task. The cleaner must only be
connected to an AC supply at the voltage shown on the rating plate.
This cleaner should only be used for its intended purpose as described

in these instructions. Never operate the vacuum cleaner without lters.

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Precautionary measures:

1. Do not operate the vacuum cleaner too close to
heaters, radiators, and other hot surfaces.

2. Before inserting the plug into the wall, make sure
your hand is dry.

3. Before turning on the vacuum cleaner, remove any

large or sharp objects from the oor or cleaning
sur face in order to prevent da mage to the lter.

4. When you want to pull the plug from the wall, do not
use the power cable, gently pull the plug from the
power socket.

5.

If the air inlet, oor head or telescopic tube are

blocked, you should switch off the cleaner straight
away and remove from mains power. First clear the
blocked substance before attempting to start the
vacuum cleaner again.

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SAFETY INSTRUCTIONS

To reduce the risk of re, electric shock, or injury:

1. Do not leave the appliance connected to the mains power

supply when not in use. Disconnect from any power supply before
performing any maintenance duties.

2. To reduce the risk of electric shock, do not use outdoors or on

wet surfaces.

3. This appliance must not be used as a toy. Do not allow children to

use the appliance unattended.

4. Use only as described in this instruction manual. Do not use for any

other purpose except those outlined in this instruction manual.

5. If the power cable or plug appears damaged, do not use. If the

vacuum cleaner is not working correctly, has been dropped,
damaged, left outdoors, or dropped into water, please contact
Customer Care: 1800 815 270 or email [e-mail]

6. Do not pull or carry the appliance by the power cable, use the power

cable as a handle, or pull the power cable around sharp edges or
corners. Avoid running the appliance over the power cable.

7. Keep the appliance away from heated surfaces.

8. Unplug the appliance by lightly grasping and pulling the plug from

the wall. Do not unplug the machine by pulling on the power cable.

9. Do not handle the appliance and/or power cable with wet hands.

10. Always ensure that all openings and entry points on the appliance
are clear from objects or any blockages before commencing use.
Removal of dust, lint, hair and dirt from all openings and entry points

will help improve airow on the appliance.

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11. Keep hair, loose clothing, ngers and all body parts away from

openings and entry points on the appliance.

12. Ensure the appliance is switched off before unplugging.

13. Use extra care when cleaning on stairs.

14. Do not use the appliance to pick up ammable items or

combustible liquids (i.e. petrol, hot ashes, cigarettes, matches or

anything burning) or use in areas where such substances and items
may be present.

15. Hold the plug when rewinding onto cord reel. To prevent accidental

injury do not allow the plug to whip when rewinding.

16. Ensure the appliance is disconnected from the mains power supply
before connecting the hose to the unit.

17. Do not use the appliance without dust bag and/or lter in place.

18. If the power cable is damaged, do not use and contact Customer
Care: 1800 815 270 in order to avoid a hazard.

19. Do not extend the power cable beyond the red mark.

20. This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible
for their safety. Children should be supervised to ensure that they
do not play with the appliance.

21. If using an extension cord please make sure that it is of an approved
type and that it is fully extended. Failure to do so could cause your
cleaner to overheat and damage it.

22. Regularly check the vacuum hose to ensure that there are no
damages. If damage is found please do not use.

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INSTRUCTIONS FOR USE

Before using, unwind a sufcient length of cable and insert the plug into
the power socket. A yellow mark on the power cable shows the ideal
cable length. Do not extend the cable beyond the red mark.

1. Press the on/off button to turn
the vacuum on.

2. To rewind the power cable, press
the rewind button with one hand
and guide the cable with the
other hand to ensure that it does
not whip, causing damage to
the cable.

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Assembling Your Cleaner

The cleaner should be switched off and disconnected from the mains
power supply before you start to assemble.

1. Connect the hose
connector to the cleaner

making sure it ts rmly.

2. Fit handle into the telescopic
wand until it clicks into place.

3. Extend or reduce the
length of the wand by
depressing button and
moving the slider.

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Assembling Your Cleaner (cont’d)

The cleaner should be switched off and disconnected from the mains
power supply before you start to assemble.

4. Push the wand into the
powerhead (or combination

oor head), until it clicks

into place. To remove, press
button and separate.

5. Push the powerhead can
be controlled by the on/off
switch on the handle.

INSTRUCTIONS FOR USE (cont’d)

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Powerhead

The use of a powerhead is recommended for the optimal cleaning
of carpets. The rotating design allows the powerhead to move in any
direction, making it easily manoeuvrable around obstacles.

Safety Precautions

1. Keep hair, hands and feet away from rotating brush while the

powerhead is running.

2. Remember the powerhead will operate whenever it is connected
to a running vacuum. If children are present, make sure to turn the
vacuum system off when leaving powerhead unit unattended.

3. Do not attempt to service or unclog the powerhead while unit
is running.

Combination Floor Tool

Ideal for daily cleaning on carpets and hard oors.

Note: The mini hand turbo brush adaptor

must be used to t the rod to the accessory.

1. Insert the smaller end of the adaptor into

the end of the mini hand turbo brush.

2. Insert the larger end of the adaptor into the end of the telescopic wand.

3. The mini hand turbo brush is now ready to be used with the vacuum.

Note: By unlocking the side release buttons, the external bristles can be

rotated to face upwards allowing a closer clean as required.

Mini Hand Turbo Brush

Ideal for picking up pet hair on upholstery.

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ACCESSORIES

Dusting Brush/
Crevice Tool

On-board tools are

located in their own
compartment between
control panel and hose
outlet and include
a crevice tool and
dusting brush.

Variable
Speed Control

Push the (–) button
to reduce energy
consumption and to
clean lightly soiled
areas or delicate
fabrics. Push the (+)
button for maximum
cleaning power in
heavily soiled areas.

Attach tools to the
end of the handle
or the wand.

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MAINTENANCE

ALWAYS DISCONNECT VACUUM FROM MAINS POWER SUPPLY
BEFORE STARTING THIS PROCEDURE!

Step 2. Remove Powerhead Cover

• Turn the nozzle upright and lift the

hood off (A).

Step 1. Remove Screws

• Remove screws from the base of
the powerhead.

Step 3. Remove Brushroll Cover

• Remove brushroll cover (B) by
removing the 2 phillips head screws.

A

B

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Step 5. Check/Remove Belt

• If belt is not broken but is stretched or
cut, pull it off the motor pulley (D).

Step 6. Remove/Replace Belt

• Lift up the end of the brushroll

Remove the old belt from the brushroll
pulley (E) and replace with a new belt.
The lettering on the belt must be visible.
(Lettering should be facing out.)

• Stretch the belt and attach to the

motor pulley.

MAINTENANCE (CONT’D)

Step 4.

• Lift brushroll cover off (C).

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Step 7. Replace Brushroll

• Hold the opposite end of brushroll in
place. Push the belt end forward and
down while rotating the end plate
(F) until it slides into place. Turn the
brushroll, making sure it rotates freely.

Step 8. Replace Brushroll Cover

• Place brushroll cover back over
the brushroll.

• Replace the two cover screws.

Step 9. Replace Powerhead Cover

• The nozzle must be in the upright
locked position.

• Position the hood on top of nozzle

base. Make sure wires and buttons are
aligned. Do not force the hood on.

• Turn the nozzle over.

• Replace the screws for the hood and
base. See Step 1.

B

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Step 10. When to Replace
the Brushroll

• When brushroll bristles are worn, the
brushroll should be replaced.

• To check condition of the bristles,
hold a card on the bottom plate
while turning the brushroll. Replace
the brushroll if bristles do not touch
the card.

How to Replace the Brushroll

1. Remove hood and base on

powerhead, remove brushroll cover,
belt and brushroll. See Steps 1-6.

2. Discard the old brushroll.

3. Install the new brushroll and belt.

See Steps 7-9.

MAINTENANCE (CONT’D)

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How to Clear Blockages

• Low suction or pick up may be due
to a blockage in the system. Refer
to the following steps to check for
blockages, continuing with each
step until the blockage is found.

Hose/Wand Blockage

• Disconnect powerhead and wand
from handle.

• Plug vacuum in and turn it on.

Check the hose end for suction.
Remove any obstructions.

• If there is no blockage in the hose.
Remove the powerhead from
wand and attach wand to hose.
Check for suction and remove
any blockages.

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MAINTENANCE (CONT’D)

• Make sure powerhead is disconnected
from wand. Then check for blockage
in nozzle connection (B).

• There is an additional panel on the
bottom of the powerhead (C). This
opening provides a secondary place
to check and clear blockage.

Powerhead Blockage

• If the nozzle becomes clogged, use
the following procedures to check for
and clear the blockage.

• If blockage is severe enough the
powerhead will shut off. After the
blockage is cleared you must push
the Overload Protection Reset button
(A) before the powerhead will
operate again.

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Height Adjustment

The Powerhead is at the centre of the deep cleaning technology. It has

a number of innovative features to make cleaning fast and efcient.

There is a six step brush height adjustment, and a dirt seeking headlight.

For added safety, an overload protection device has been tted.

Mini Hand Turbo Brush

WARNING: ENSURE THE CLEANER IS NOT CONNECTED
TO THE MAINS POWER SUPPLY WHEN PERFORMING ANY
MAINTENANCE PROCEDURES.

Step 1: Unlock the neck on the

hand turbo brush by twisting

anti-clockwise.

Step 2: Push the release buttons
on the side of the Mini Hand
Turbo Brush down to unlock the
external bristles. Rotate this bristle
attachment upwards.

Step 3: Remove the clear cover.

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MAINTENANCE (CONT’D)

Mini Hand Turbo Brush (cont’d)

Step 4: Remove any dirt or hair

from the roller brush.

Step 5: Replace the clear cover.

Step 6: Lock the neck on the hand

turbo brush by twisting clockwise.
Step 7: Rotate the external bristles

down and lock the side release
buttons by pushing upwards.

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2. Change the bag when

full or when the bag
indicator illuminates.

3. Remove bag by sliding out

of bag holder and dispose.

1. To remove and replace dust
bag, open dust bag cover.

Changing the Germastadt Dust Bag

Ensure the vacuum cleaner is not connected to the mains power
supply when performing any maintenance procedures. Use a damp
cloth and mild detergent when cleaning the appliance.

This dust bag has a unique sealing system locking in the dust, making

disposal easier, and ensuring no allergens are returned to the room.

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MAINTENANCE (CONT’D)

Changing the Germastadt Dust Bag (cont’d)

4. Lift up dust bag holder
and bend tab over to seal
bag for disposal.

5. Ret new dust bag by sliding

into dust bag holder.

6. Make sure that bag

ts correctly and

close lid securely.

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Filter Maintenance

The HEPA lter should be replaced when clogged or at least once
a year. Do not use cleaner without the lters tted as it will cause

damage to the cleaner.

2. Remove motor lter by
holding tab and pull lter

out towards you.

3. Before cleaning or

replacing motor lter,

remove any dust from
surrounding area.

1. To remove motor lter,

open cleaner cover and
remove dust bag.

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4. Remove the motor lter

from its carrier and wash
under warm tap water.

Dry thoroughly and ret.

5. The HEPA lter is located
above the motor lter,

remove by lifting latch and
slide towards you.

6. Replace the HEPA Filter

and ret. Ret the motor
lter back into cleaner.

MAINTENANCE (CONT’D)

Filter Maintenance (cont’d)

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SPECIFICATIONS

Max. Wattage: 1900W + 200W = 2100W
Dust Capacity: 5L
Noise Level: 65dBa
Telescopic Tube: Aluminium
Power Cable Length: 8m
Net Weight: 12.15kg

Problem Cause Remedy

Motor does not
start or stops.

No power supply.

Check cable, plug and
socket. If still inoperative,
contact service agent.

Suction force
gradually decreases.

Dust-bag is full, suction

hose or wand is

blocked or dirty lters.

Replace dust-bag,

remove objects from
hose and wand, clean

or replace lters.

Power Brush does
not operate.

Not switched on,
reset-button tripped,
belt broken.

Switch on, press reset-
button, have belt
replaced by service agent.

TROUBLESHOOTING

Service problems that appear to be major can often be solved
easily. You can be your own troubleshooter by reviewing this guide.
All other servicing should be done by an authorised service agent

or qualied technician.

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SPARE PARTS

Dust Bag 4pk 32410181

HEPA Filter 32200566

Exhaust Filter 32200565

Rod (Aluminium) 31300544

Hose & Handle 31220412

Powerhead (PB22) 11400108

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This warranty on your cleaner commences
from the original date of purchase and is not
transferable; please retain your original proof of
purchase for any warranty claims. This warranty
is valid only in the country where the cleaner
is purchased.

The cleaner must be operated in accordance
with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust

from household carpets, ooring and fabrics.
This cleaner is not t to be used as an industrial

cleaner, and is not designed for the collection
of vitreous building material including particle
board, construction products and similar products

such as wood/bres, cement, llers, bre glass
etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances

may be harmful to your cleaner and may void the
manufacturer’s warranty.

Accessories and consumables including dust

bags and lters, unless defective in manufacture,

are not subject to this war ranty. In order to prolong
the life of accessories and consumables, regular
care and maintenance is recommended.

When properly used and cared for, your
cleaner will render excellent service; refer to the
instruction manual for further details, as misuse
or failure to follow the instructions makes this
warranty void.

In the event of service or advise being needed,
please contact International Cleaning
Solutions Pty. Ltd. Level 1, Building 2, Brandon
Business Park, 530 Springvale Road, Glen
Waverley Victoria 3150, AUS: 1300 815 270,

NZ: [phone], Monday – Friday, 9am-5pm
EST. Email: [e-mail]

The decision to repair or replace the cleaner is
at the sole discretion of International Cleaning
Solutions Pty Ltd.

International Cleaning Solutions Pty Ltd is
unable to accept responsibility under this
warranty for any repair work not carried out by
an authorised International Cleaning Solutions

Service Agent or from the use of non-genuine

parts. If any part is no longer available or
manufactured, International Cleaning Solutions
Pty Ltd will replace it with a genuine functional
replacement part. This warranty does not apply
to the cost of replacing any parts of the product
due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the repair of defective parts shall be
borne by the claimant.

If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable. The
repair or replacement of the cleaner under this
warranty does not extend the original period
of warranty.

The benets conferred by this warranty are

in addition to all other rights and remedies
in respect of the product as outlined under
the Trade Practises Act and other State and
Territory laws.

“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable

quality and the failure does not amount to a

major failure.”

Online

www.wertheim.net.au
www.wertheim.co.nz

Email

[e-mail]

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International Cleaning Solutions Pty. Ltd.

ACN 119 462 798

Level 1, Building 2, Brandon Business Park

530 Springvale Road,

Glen Waverley, Victoria 3150

www.wertheim.net.au

www.wertheim.co.nz

[e-mail]

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