Congratulations on the purchase of your new Wertheim vacuum
cleaner. There are many useful features built into your cleaner and
we recommend that you carefully read this instruction manual so
that you may take best advantage of them.
Due to our program of continuous product improvement and
innovation, sometimes the product you buy may differ slightly
from the one shown on this product carton/manual.
W3000
Deep Clean
1
BEFORE YOU BEGIN
The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY dirt and
dust from household carpets, ooring and fabrics. This cleaner is not t to
be used as an industrial cleaner, and is not designed for the collection
of vitreous building material including particle board, construction
products and similar products such as wood/bres, cement, llers, bre
glass etc or excessive or frequent sand. The infrequent pick-up of these
materials in these circumstances may be harmful to your cleaner and
may void the manufacturer’s warranty.
Please read these instructions thoroughly
This will ensure you obtain full benet from your new cleaner.
Keep this instruction manual in a handy place for future reference.
Precautionary measures:
1. Do not operate the vacuum cleaner too close to heaters, radiators,
and other hot surfaces.
2. Before inserting the plug into the wall, make sure your hand is dry.
3. Before turning on the vacuum cleaner, remove any large or sharp
objects from the oor or cleaning surface in order to prevent
damage to the lter.
4. When you want to pull the plug from the wall, do not pull the power
cable, gently pull the plug from the power socket.
5. If the air inlet, oor head or telescopic wand are blocked, you should
switch off the cleaner straight away and remove from mains power.
First clear the blocked substance before attempting to start the
vacuum cleaner again.
2
SAFETY INSTRUCTIONS
Important
Always switch off the cleaner and remove the plug from the electricity power
supply before cleaning your appliance, when not in use or attempting any
maintenance task. The cleaner must only be connected to an AC power supply
at the voltage shown on the rating label. This cleaner should only be used for
its intended purpose as described in this instruction manual. Never operate the
vacuum cleaner without lters.
W3000
Safety Precautions
and Warnings:
When using your vacuum cleaner,
basic precautions should always be
observed, including the following;
1. This appliance is not intended for
use by persons (including children)
with reduced physical, sensory
or mental capabilities or lack of
experience and knowledge, unless
they have been given supervision
or instruction concerning use of the
appliance by a person responsible
for their safety.
2. Children should be supervised to
ensure that they do not play with
the appliance.
3. To prevent electrical shock, do not
immerse the appliance, power
cord or power plug into water or
other liquids.
4. To prevent electrical shock, do not
use the vacuum cleaner outdoors
or on wet surfaces.
5. Always check the power cord
before use, the power cord and the
plug should be in a good condition
and must not be damaged. If the
power supply cord is damaged or
defective, it must be replaced by
the manufacturer, its service agent
or similarly qualied persons in order
to avoid a hazard.
6. Do not unplug by pulling on the
power cord. To unplug, grasp
the plug not the power cord. Use
only Australian and New Zealand
electrical safety approved
extension cords.
7. Do not pull or carry the appliance
by the power cable, use the
power cable as a handle or pull
the power cable around shaft
edges or corners. Avoid running the
appliance over the power cable.
Deep Clean
3
SAFETY INSTRUCTIONS (CONT’D)
8. Ensure the appliance is switched off
before unplugging.
9. Do not handle or operate the
appliance with wet hands and
follow electrical safety precautions
at all times.
10. Extreme caution should be exercised
when using the appliance on stairs.
11. Do not attempt to change the
attachments while the appliance is
plugged in to mains power supply.
Switch off and remove plug from mains
power supply. Use only manufacturer’s
recommended accessories.
12. Do not operate the vacuum cleaner
too close to the heaters, radiators and
other hot surfaces.
13. Do not use the appliance to pick
up ammable items or combustible
liquids (i.e. petrol, hot ashes cigarettes,
matches, explosive materials or
anything burning) or use in areas
where such substances and items
may be present.
14. Do not use the appliance to pick
up toxic materials (i.e. chlorine
bleach, ammonia).
15. Ensure the appliance is disconnected
from the mains power supply before
connecting the hose to the unit.
16. Do not operate or use the appliance
without the dust bag and/or lters
in place.
17. Before vacuuming, remove any
large or shaft objects from the oor or
cleaning surface in order to prevent
damage to the lter.
18. If the air inlet, oor head or the
telescopic wand is blocked, switch off
the cleaner straight away and remove
from the mains power. First clear the
blocked object before attempting to
start the cleaner again.
19. Hold the plug when rewinding onto
the cord reel. To prevent accidental
injury do not allow the plug to whip
when rewinding.
20. Do not extend the power cable
beyond the red mark.
21. Do not leave the appliance
unattended when it is connected
to a mains power supply.
22. Before carry out any maintenance
service or cleaning the lters, always
switch off the vacuum cleaner and
disconnect the plug from power supply.
4
23. Keep ends of the hose, telescopic
wand and other openings away
from your face and body.
24. Do not use the vacuum cleaner
if it is damaged or breaks down.
Check the electrical regularly for
defects. If connection cables,
electrical hoses, electrical contacts
and electric tubes are damaged,
have them replaced immediately.
25. Never clean the vacuum cleaner or
any of the electrical parts, especially
the electrical connections with
water or liquid cleaners.
26. Never attempt to make any
modications electrically to the
vacuum cleaner.
27. Always store the appliance indoors
in a cool and dry place.
28. Do not pickup water, dry household
use only.
29. Damage caused by improper use
or by not observing the instructions in
this manual will void warranty.
Vacuum Cleaner with
Powerhead
1. The electric hose contains
electrical connections;
- Do not immerse it in water
for cleaning;
- The hose should be checked
regularly and must not be used
if damaged.
- The vacuum cleaner
handle contains electrical
connections, the handle is
not a serviceable part.
- The vacuum cleaner rod contains
electrical connections, the wand
is not a serviceable part.
- The vacuum cleaner powerhead
contains electrical connections,
the powerhead is not a
serviceable part.
2. Use the electric powerhead only for
vacuuming dust and dry substances
in the home.
3. Never run over the power cable
with the powerhead as the cable
could get damaged.
4. Never touch the brush roller while
the vacuum cleaner is connected
to the mains power.
5. To prevent unnecessary wear on
the powerhead, keep it moving
while in operation.
W3000
Deep Clean
5
INSTRUCTIONS FOR USE
Before using, unwind a sufcient length of cable and insert the plug into
the power socket. A yellow mark on the power cable shows the ideal
cable length. Do not extend the cable beyond the red mark.
1. Press the on/off button to turn
the vacuum on.
2. To rewind the power cable, press
the rewind button with one hand
and guide the cable with the
other hand to ensure that it does
not whip, causing damage to
the cable.
6
Assembling your Cleaner
The cleaner should be switched off and disconnected from
the mains power supply before you start to assemble.
1. Connect the hose body
connector to the cleaner
making sure it ts rmly.
2. Fit handle into the telescopic
wand until it clicks into place.
3. Extend or reduce the length of
the wand by depressing button
and moving the slider.
W3000
Deep Clean
7
INSTRUCTIONS FOR USE (CONT’D)
Assembling your Cleaner cont.
4. Push the wand into the
powerhead until it clicks into
place. To remove, press button
and separate.
5. The powerhead can be
controlled by the on/off switch on
the handle.
6. Also provided is a combination
oor tool.
7. Do not extend the power cable
further than the yellow mark.
8
Powerhead
The use of a powerhead is recommended for the optimal cleaning
of carpets. The rotating design allows the powerhead to move in any
direction, making it easily manoeuvrable around obstacles.
Safety Precautions
1. Keep hair, hands and feet away from the rotating brush roller while
the powerhead is running.
2. Remember the powerhead will operate whenever it is connected
to a running vacuum. If children are present, make sure to turn the
vacuum system off when leaving powerhead unit unattended.
3. Do not attempt to service or unclog the powerhead while unit
is running.
Combination Floor Tool
Ideal for daily cleaning on carpets and hard oors.
Mini Hand Turbo Brush
Ideal for picking up pet hair on upholstery.
Firmly t the mini hand turbo brush to the
handle or rod.
Note: By unlocking the side release buttons,
the external bristles can be rotated to face
upwards allowing a closer clean as required.
W3000
Deep Clean
9
MAINTENANCE
How to Clear Blockages
• Low suction or pick up may be due to a
blockage in the system. Refer to the following
steps to check for blockages, continuing with
each step until the blockage is found.
Hose/Wand Blockage
• Disconnect the powerhead and telescopic wand from handle.
• Plug vacuum in and turn it on. Check the hose end for suction. Remove
any obstructions.
• If there is no blockage in the hose, remove the powerhead from the
telescopic wand and attach the wand to the hose.
Mini Hand Turbo Brush
WARNING: ENSURE THE CLEANER IS NOT
CONNECTED TO THE MAINS POWER SUPPLY WHEN
PERFORMING ANY MAINTENANCE PROCEDURES.
Step 1: Unlock the neck on the Mini Hand Turbo
Brush by twisting anti-clockwise.
Step 2: Push the release buttons on the side of the
Mini Hand Turbo Brush down to unlock the external
bristles. Rotate this bristle attachment upwards.
10
Step 3: Remove the clear cover.
Mini Hand Turbo Brush (cont’d)
Step 4: Remove any dirt or hair
from the roller brush.
Step 5: Replace the clear cover.
Step 6: Lock the neck on
the Mini Hand Turbo Brush by
twisting clockwise.
W3000
Step 7: Rotate the external bristles
down and lock the side release
buttons by pushing upwards.
Deep Clean
11
MAINTENANCE (CONT’D)
Emptying and Cleaning the Cyclonic Separator (Dust Canister)
The cleaner should be switched off and disconnected from the mains power
supply before you start to empty or disassemble.
1. Press the dust canister release
button to remove canister
from cleaner.
2. To empty dust canister, press
release button and dispose of dirt.
12
3. Hold canister body and rotate handle
anti-clockwise lining the arrow up with the
lock symbol.
4. Separate items for cleaning.
Reassembly is a reversal of Step 3.
5. With a cloth dampened with
water, clean all surfaces of the
separator and canister and
dry thoroughly.
6. When thoroughly dried, ret
canister to handle/separator
assembly and t back into cleaner.
W3000
Deep Clean
13
MAINTENANCE (CONT’D)
Changing Filters
The cleaner should be switched off and disconnected from the
mains power supply. Never operate without lters as overheating and
damage to cleaner could occur.
1. To remove HEPA lter rotate wheel
hub anti-clockwise.
2. Remove HEPA lter from wheel hub
and discard.
14
3. Depending on usage, replace HEPA
lter every 6 –12 months. Dirty lters
will reduce performance.
4. To replace the motor lter, remove
canister and locate the lter cover
indentations A and B.
5. Lift lter cover by placing ngers
into indentations.
6. The motor lter, if clogged or dirty,
must be replaced.
W3000
Deep Clean
15
TROUBLESHOOTING
Service problems that appear to be major can often be solved easily. You
can be your own troubleshooter by reviewing this guide. All other servicing
should be done by an authorised service agent or qualied technician.
ProblemCauseRemedy
Motor does not
start or stops.
Suction force
gradually
decreases.
No power supply.
Dust canister is full, suction
hose, wand is blocked or
clogged lters.
Check cable, plug and
socket. If still inoperative,
contact Customer Service.
Empty dust canister, remove
objects from hose, wand,
This warranty on your cleaner commences
from the original date of purchase and is not
transferable; please retain your original proof of
purchase for any warranty claims. This warranty
is valid only in the country where the cleaner
is purchased.
The cleaner must be operated in accordance
with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust
from household carpets, ooring and fabrics.
This cleaner is not t to be used as an indust rial
cleaner, and is not designed for the collection
of vitreous building material including particle
board , constr uction pro ducts and s imila r products
such as wood/bres, cement, llers, bre glass
etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances
may be harmful to your cleaner and may void the
manufacturer’s warranty.
Accessories and consumables including dust
bags and lters, unless defective in manufacture,
are not s ubject to thi s warrant y. In ord er to prolon g
the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your
cleaner will render excellent ser vice; refer to the
instruction manual for further details, as misuse
or failure to follow the instructions makes this
warranty void.
In the event of service or advise being needed,
please contact International Cleaning
Solutions Pty. Ltd. Level 1, Building 2, Brandon
Business Park, 530 Springvale Road, Glen
Waverley Victoria 3150, AUS: 1800 815 270,
NZ: (09) 263 7573, Monday – Friday, 9am-5pm
EST. Email: enquiries@wertheim.net.au
Online
www.wertheim.net.au
www.wertheim.co.nz
The decision to repair or replace the cleaner is
at the sole discretion of International Cleaning
Solutions Pty Ltd.
International Cleaning Solutions Pty Ltd is
unable to accept responsibility under this
warranty for any repair work not carried out by
an authorised International Cleaning Solutions
Service Agent or from the use of non-genuine
parts. If any part is no longer available or
manufactured, International Cleaning Solutions
Pty Ltd will replace it with a genuine functional
replacement par t. This warranty does not apply
to the cost of replacing any parts of the product
due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable. The
repair or replacement of the cleaner under this
warranty does not extend the original period
of warranty.
The benets confer red by this warranty are
in addition to all other rights and remedies
in respect of the product as outlined under
the Trade Practises Act and other State and
Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.”
Email
enquiries@wertheim.net.au
Deep Clean
17
International Cleaning Solutions Pty. Ltd.
ACN 119 462 798
Level 1, Building 2, Brandon Business Park
530 Springvale Road,
Glen Waverley, Victoria 3150
www.wertheim.net.au
www.wertheim.co.nz
enquiries@wertheim.net.au
V1 06/13
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