1312
PETS
W1000
Filter Set - Inlet and HEPA Exhaust 32200838
Dust Bag 4pk 33400174
Hose Assembly 31220375
Rod, telescopic 31300417
Bag Holder 33101192
Motor 33300667
TROUBLESHOOTING
Service problems that appear to be major can often be solved easily. You
can be your own troubleshooter by reviewing this guide. All other servicing
should be done by an authorised service agent or qualied technician.
SPARE PARTS
Problem Remedy
The cleaner will not
turn on.
Check that the power cable is inserted securely;
remove from the power supply and then reinsert into
the power supply. Check that the on/o button is in
the “ON” position.
The vacuum
performance is
deteriorating.
Check the appliance to ensure there are no blockages.
Clear any blockages that may be found. Check that
the motor inlet lter sponge is not dusty; frequently clean
or replace the motor inlet lter and air outlet HEPA lter.
The cleaner makes
an abnormal sound
when switched on.
Turn o the cleaner immediately.
Check the appliance to ensure there are no
blockages. Clear any blockages that may be found.
This warrant y on your cleaner co mmences
from the origi nal date of purchase a nd is not
transferable; please retain your original proof of
purchase for any warranty claims. This warranty
is valid only in th e country where t he cleaner
is purchased.
The cleaner mus t be operated i n accordance
with these inst ructions and u sed only for dom estic
household cl eaning to remove DRY di rt and dust
from household carpets, ooring and fabrics.
This cleaner is n ot t to be used as an ind ustrial
cleaner, and is not des igned for the col lection
of vitreous building material including particle
board, construction products and similar products
such as wood/b res, cement, ll ers, bre glass
etc or excessive or f requent sand. T he infreque nt
pick-up of these m aterials in these c ircumstances
may be harmful to yo ur cleaner and may voi d the
manufacturer’s warranty.
Accessories and consumables including dust
bags and lters , unless defec tive in manufac ture,
are not subjec t to this warrant y. In order to prolong
the life of accesso ries and consumab les, regular
care and maintenance is recommended.
When proper ly used and care d for, your
cleaner will re nder excellent s ervice; refe r to the
instructi on manual for fur ther details , as misuse
or failure to foll ow the instruc tions makes this
warranty void.
In the event of ser vice or advise b eing neede d,
please contact International Cleaning
Solutions Pt y. Ltd. Level 1, Building 2, Br andon
Business Park , 530 Springvale Ro ad, Glen
Waverley Victo ria 3150, AUS: 1800 815 270,
NZ: (09) 263 7573, Monday – Friday, 9am-5pm
EST. Email: enquiries@wertheim.net.au
The decision to r epair or replace t he cleaner is
at the sole discr etion of Internat ional Cleaning
Solutions Pt y Ltd.
International C leaning Soluti ons Pty Ltd is
unable to accept re sponsibilit y under this
warranty fo r any repair work not c arried out by
an authorised International Cleaning Solutions
Service Age nt or from the use of n on-genuin e
parts. If a ny part is no long er available or
manufactured, International Cleaning Solutions
Pty Ltd will rep lace it with a genui ne functiona l
replacement p art. This war ranty does no t apply
to the cost of repla cing any parts o f the product
due to normal wear a nd tear, alterations,
improper installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the rep air of defect ive parts sha ll be
borne by the clai mant.
If proof of purch ase cannot be prov ided at the
time of a warrant y claim or ser vice, any work
carried out o n the cleaner is char geable. The
repair or repla cement of the clea ner under this
warranty do es not extend t he original per iod
of warranty.
The benet s conferred by this w arranty are
in addition to all o ther rights and re medies
in respect of t he product as o utlined under
the Trade Practise s Act and other Stat e and
Territory laws.
“Our goods com e with guarantee s that cannot
be excluded in th e Australian Consu mer Law.
You are entitled to a repl acement or refun d for
a major failure an d for compensat ion for any
other reasonably foreseeable loss or damage.
You are also entitled to have t he goods repai red
or replaced if th e goods fail to be o f acceptable
quality and th e failure does no t amount to a
major failure.”
SAVE TIME, REGISTER WARRANTY ONLINE!
www.wertheim.net.au and www.wertheim.co.nz