MODEL VC4710
PORTABLE WET/DRY
UTILITY VACUUM
Instruction Manual
NEED HELP? CONTACT US!
Have product questions? Need technical support? Please feel free to contact us:
TECHSUPPORT@WENPRODUCTS.COM1-800-232-1195 (M-F 8AM-5PM CST)
IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged,
trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use
your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.
For replacement parts and the most up-to-date instruction manuals, visit WENPRODUCTS.COM
CONTENTS
WELCOME 3
Introduction ..................................................................................................... 3
Specifications ................................................................................................... 3
SAFETY 4
General Safety Rules ........................................................................................ 4
Wet/Dry Utility Vacuum Safety Warnings ......................................................... 6
Electrical Safety Warnings................................................................................ 7
BEFORE OPERATING 8
Unpacking & Packing List .................................................................................8
Know Your Wet/Dry Utility Vacuum ................................................................. 9
Assembly & Adjustments ................................................................................10
OPERATION & MAINTENANCE 11
Operation ....................................................................................................... 11
Maintenance ....................................................................................................12
Troubleshooting Guide ....................................................................................13
Exploded View & Parts List .............................................................................14
Warranty Statement ....................................................................................... 16
2
INTRODUCTION
Thanks for purchasing the WEN Wet/Dry Utility Vacuum. We know you are excited to put your tool to work, but first,
please take a moment to read through the manual. Safe operation of this tool requires that you read and understand
this operator’s manual and all the labels affixed to the tool. This manual provides information regarding potential
safety concerns, as well as helpful assembly and operating instructions for your tool.
SAFETY ALERT SYMBOL: Indicates danger, warning, or caution. The safety symbols and the explanations
with them deserve your careful attention and understanding. Always follow the safety precautions to reduce the
risk of fire, electric shock or personal injury. However, please note that these instructions and warnings are not
substitutes for proper accident prevention measures.
NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur.
WEN reserves the right to change this product and specifications at any time without prior notice.
At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual,
please visit wenproducts.com for the most up-to-date manual or contact our customer service at 1-800-232-1195.
Keep this manual available to all users during the entire life of the tool and review it frequently to maximize
safety for both yourself and others.
SPECIFICATIONS
Model Number VC4710
Motor 1200W, 120V, 60 Hz
Dust Capacity 5 Gallons
Filter Rating HEPA F9
Product Dimensions 13.3 in. x 13.6 in. x 17.9 in.
Product Weight 11 lbs.
3
GENERAL SAFETY RULES
WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may
result in electric shock, fire and/or serious injury.
Safety is a combination of common sense, staying alert and knowing how your item works. The term “power tool”
in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.
SAVE THESE SAFETY INSTRUCTIONS.
WORK AREA SAFETY
1. Keep work area clean and well lit. Cluttered or dark
areas invite accidents.
2. Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids,
gases or dust. Power tools create sparks which may ig-
nite the dust or fumes.
3. Keep children and bystanders away while operating
a power tool. Distractions can cause you to lose control.
ELECTRICAL SAFETY
1. Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs
with earthed (grounded) power tools. Unmodified plugs
and matching outlets will reduce risk of electric shock.
2. Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges and refrigerators.
There is an increased risk of electric shock if your body
is earthed or grounded.
3. Do not expose power tools to rain or wet conditions.
Water entering a power tool will increase the risk of electric shock.
4. Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord
away from heat, oil, sharp edges or moving parts.
Damaged or entangled cords increase the risk of electric
shock.
5. When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric
shock.
6. If operating a power tool in a damp location is unavoidable, use a ground fault circuit interrupter (GFCI)
protected supply. Use of a GFCI reduces the risk of elec-
tric shock.
PERSONAL SAFETY
1. Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a
power tool while you are tired or under the influence
of drugs, alcohol or medication. A moment of inatten-
tion while operating power tools may result in serious
personal injury.
2. Use personal protective equipment. Always wear
eye protection. Protective equipment such as a respira-
tory mask, non-skid safety shoes and hearing protection
used for appropriate conditions will reduce the risk of
personal injury.
3. Prevent unintentional starting. Ensure the switch is
in the off-position before connecting to power source
and/or battery pack, picking up or carrying the tool.
Carrying power tools with your finger on the switch or
energizing power tools that have the switch on invites
accidents.
4. Remove any adjusting key or wrench before turning
the power tool on. A wrench or a key left attached to a
rotating part of the power tool may result in personal
injury.
5. Do not overreach. Keep proper footing and balance
at all times. This enables better control of the power
tool in unexpected situations.
6. Dress properly. Do not wear loose clothing or jewelry. Keep your hair and clothing away from moving
parts. Loose clothes, jewelry or long hair can be caught
in moving parts.
4
GENERAL SAFETY RULES
WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may
result in electric shock, fire and/or serious injury.
Safety is a combination of common sense, staying alert and knowing how your item works. The term “power tool”
in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.
SAVE THESE SAFETY INSTRUCTIONS.
7. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used. Use of dust collection
can reduce dust-related hazards.
POWER TOOL USE AND CARE
1. Do not force the power tool. Use the correct power
tool for your application. The correct power tool will
do the job better and safer at the rate for which it was
designed.
2. Do not use the power tool if the switch does not turn
it on and off. Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
3. Disconnect the plug from the power source and/or
the battery pack from the power tool before making
any adjustments, changing accessories, or storing
power tools. Such preventive safety measures reduce
the risk of starting the power tool accidentally.
4. Store idle power tools out of the reach of children
and do not allow persons unfamiliar with the power
tool or these instructions to operate the power tool.
Power tools are dangerous in the hands of untrained users.
5. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and any
other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before
use. Many accidents are caused by poorly maintained
power tools.
6. Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less
likely to bind and are easier to control.
7. Use the power tool, accessories and tool bits, etc.
in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different
from those intended could result in a hazardous situation.
8. Use clamps to secure your workpiece to a stable
surface. Holding a workpiece by hand or using your
body to support it may lead to loss of control.
9. KEEP GUARDS IN PLACE and in working order.
SERVICE
1. Have your power tool serviced by a qualified repair
person using only identical replacement parts. This
will ensure that the safety of the power tool is maintained.
CALIFORNIA PROPOSITION 65 WARNING
Some dust created by power sanding, sawing, grinding,
drilling, and other construction activities may contain
chemicals, including lead, known to the State of California to cause cancer, birth defects, or other reproductive
harm. Wash hands after handling. Some examples of
these chemicals are:
• Lead from lead-based paints.
• Crystalline silica from bricks, cement, and other
masonry products.
• Arsenic and chromium from chemically treated
lumber.
Your risk from these exposures varies depending on
how often you do this type of work. To reduce your exposure to these chemicals, work in a well-ventilated area
with approved safety equipment such as dust masks
specially designed to filter out microscopic particles.
5
WET/DRY UTILITY VACUUM SAFETY WARNINGS
WARNING! Do not operate the power tool until you have read and understood the following instructions and
the warning labels.
WET/DRY UTILITY VACUUM SAFETY
1. Never operate this unit with flammable materials or
vapors are present. This unit can produce sparks or arcs
due to static electricity that can cause fire or explosions.
4. Do not collect anything that is burning or smoking
with this vacuum. This includes but is not limited to cigarettes, matches, or hot ashes.
2. Do not use this vacuum to collect lead paint debris.
Doing so may disperse fine lead particles into the environment. This vacuum is not intended for use under
EPA Regulation 40 CFR Part 745 for lead paint material
cleanup.
3. Do not use this vacuum to collect carcinogenic, combustible, toxic, or other hazardous materials.
5. Always use vacuum with filter in place.
6. Always wear safety glasses when operating the vacuum to avoid particles being blown into eyes.
6
ELECTRICAL INFORMATION
GROUNDING INSTRUCTIONS
In the event of a malfunction or breakdown
current and reduces the risk of electric shock. This tool is equipped with an electric cord that has an
equipment grounding conductor and a grounding plug. The plug MUST be plugged into a matching outlet
that is properly installed and grounded in accordance with ALL local codes and ordinances.
, grounding provides the path of least resistance for an electric
1. Do not modify the plug provided.
electrician.
2. Improper connection
with the green insulation (with or without yellow stripes) is the equipment grounding conductor. If repair or
replacement of the electric cord or plug is necessary, DO NOT connect the equipment grounding conductor
to a live terminal.
3. Check
understand the grounding instructions or whether the tool is properly grounded.
4. Use only three-wire extension cords
that accept the tool’s plug. Repair or replace a damaged or worn cord immediately.
CAUTION!
you are not sure, have a licensed electrician check the outlet.
with a licensed electrician or service personnel if you do not completely
In all cases, make certain the outlet in question is properly grounded. If
of the equipment grounding conductor can result in electric shock. The conductor
If it will not fit the outlet, have the proper outlet installed by a licensed
Fig. 1
that have three-pronged plugs and outlets
GUIDELINES AND RECOMMENDATIONS FOR EXTENSION CORDS
When using an extension cord, be sure to use one heavy enough to carry the current
your product will draw. An undersized cord will cause a drop in line voltage resulting in loss of power and overheating. The table below shows the correct size to be used according to cord length and ampere rating. When in doubt,
use a heavier cord. The smaller the gauge number, the heavier the cord.
AMPERAGE
REQUIRED GAUGE FOR EXTENSION CORDS
25 ft. 50 ft. 100 ft. 150 ft.
10A 18 gauge 16 gauge 16 gauge 14 gauge
1. Examine extension cord before use. Make sure your extension cord is properly wired and in good condition.
Always replace a damaged extension cord or have it repaired by a qualified person before using it.
2. Do not abuse extension cord. Do not pull on cord to disconnect from receptacle; always disconnect by pulling on
plug. Disconnect the extension cord from the receptacle before disconnecting the product from the extension cord.
Protect your extension cords from sharp objects, excessive heat and damp/wet areas.
3. Use a separate electrical circuit for your tool. This circuit must not be less than a 12-gauge wire and should be
protected with a 15A time-delayed fuse. Before connecting the motor to the power line, make sure the switch is in
the OFF position and the electric current is rated the same as the current stamped on the motor nameplate. Running
at a lower voltage will damage the motor.
7
UNPACKING & PACKING LIST
UNPACKING
With the help of a friend or trustworthy foe, such as one of your in-laws, carefully remove the vacuum from the
packaging and place it on a sturdy, flat surface. Make sure to take out all contents and accessories. Do not discard
the packaging until everything is removed. Check the packing list below to make sure you have all of the parts and
accessories. If any part is missing or broken, please contact customer service at 1-800-232-1195 (M-F 8-5 CST),
or email techsupport@wenproducts.com.
PACKING LIST
Components
Hardware & Accessories
Storage Hook
ST3.9x14 Screws (4)
Crevice NozzleWheel Assembly (4)
Vacuum
Extension Tubes (2)
Utility Nozzle
Hose
8
KNOW YOUR WET/DRY UTILITY VACUUM
TOOL PURPOSE
From general garage spring cleaning to major basement cleanup from flooding or seepage, your wet/dry utility
vacuum can handle it all. Refer to the following diagrams to become familiarized with all the parts and controls of
your vacuum. The components will be referred to later in the manual for assembly and operation instructions.
WET/DRY UTILITY VACUUM
Handle
Airflow Tab
Extension Tube
Extension Tube
Hose
Power Switch
Carrying Handle
Side Tab
Power Cord
Utility Nozzle
Hose Connector
Wheel Assembly
Dust Bucket
9
ASSEMBLY & ADJUSTMENTS
ASSEMBLING THE VACUUM
1. Ensure the unit is unplugged from its power source.
2. Pull out on the two side tabs (Fig. 1 - 1) and remove
the top cover of the wet/dry vacuum (Fig. 1 - 2) to find
the additional accessories inside the bucket (Fig. 1 - 3).
Remove and set them aside.
3. Turn the bucket upside down and assemble the four
wheel assemblies (Fig. 2 - 1) onto the bucket by inserting them into the proper slots on the bucket and securing
each of them with a ST3.9x14 screw (Fig. 2 - 2).
4. Replace the top cover and attach the hose to either the
suction inlet (Fig. 3a - 1) or blower outlet (Fig. 3b - 1) depending on your desired use. Lock the hose by inserting
it into the respective port and twisting it about 1/8 turn
clockwise. The suction / blow function can be changed
easily by removing the hose and connecting it to the opposite port.
Fig. 1
2
1
1
3
Fig. 2
2
5. Extension tubes or accessories can be easily connected
to the end of the handle by firmly pressing and firmly
twisting the accessory to ensure a secure fit (Fig. 4a - Fig.
4c).
Fig. 3a Fig. 3b
1
1
1
10
ASSEMBLY & ADJUSTMENTS
Fig. 4a Fig. 4b
OPERATION
OPERATING THE VACUUM
1. The vacuum can be operated by turning on the switch
(Fig. 5 - 1).
Fig. 4c
Fig. 5
1
2. Airflow can be adjusted using the tab on the hose (Fig.
6 - 1) to allow for maximum airflow when necessary and
lesser airflow in more delicate situations.
3. Ensure that the HEPA filter is installed during operation
of the unit.
NOTE: To install or remove the HEPA filter, refer to p. 12.
Fig. 6
1
11
MAINTENANCE
REMOVING AND CLEANING DRY WASTE
CAUTION! Always wear ANSI Z87.1-approved eye protection, as well as a NIOSH-approved respirator or
dust mask, when cleaning out the bucket or changing the filter. It is recommended to work outside, in an area
with sufficient air flow, when cleaning out the bucket or changing the filter.
1. Unplug the unit from the power source.
2. Remove the top vacuum cover and dispose of any waste
found in the bucket.
3. If the vacuum has shown a decrease in suction, it might
be due to a clogged HEPA filter.
a. To clean the filter, remove the top vacuum cover (Fig.
7 - 1) and unscrew the lock knob (Fig. 7 - 2) to release the
HEPA filter.
b. Tap the filter against the inside of a garbage can to
remove large particles of debris.
c. Use compressed air, or water from a garden hose, to
remove fine particles from the filter.
NOTE: Direct the compressed air or water outwards,
spraying from the inside of the filter towards the outside,
as this will produce the best results.
d. If using a garden hose, air dry the HEPA filter until it is completely dry.
1
Fig. 7
2
e. Re-install HEPA filter on the top vacuum cover and secure it with the lock knob before operating the vacuum.
NOTE: Ensure all parts are completely dry before using the vacuum for dry waste collection.
NOTE: After a while, depending on how heavily and frequently the vacuum is used, the HEPA filter will not be able
to be cleaned sufficiently to provide continued effective performance, and a new HEPA filter will need to be purchased. Replacement HEPA filters can be found at wenproducts.com under item number VC4710-038.
REMOVING AND CLEANING WET WASTE
1. Unplug the unit from the power source.
2. Pour the wet waste into a suitable drain.
3. Plug the unit back in to continue operation.
NOTE: For both wet and dry jobs, it is suggested to occasionally rinse the bucket with clean water to rid the
vacuum of any unwanted particles or critters, as well as to keep the vacuum fresh and its morale high. After all, its
job quite literally sucks.
12
TROUBLESHOOTING GUIDE
WARNING! Stop using the generator immediately if any of the following problems occur or risk serious
personal injury. If you have any questions, please contact customer service at 1-800-232-1195 (M-F 8-5 CST),
or email techsupport@wenproducts.com.
Problem Cause Solution
Check the power cord and plug. Do
Plug is not connected to outlet.
Using wrong size or length of
extension cord.
not use the unit if there is damage
to the cord.
Consult chart on p. 7. Use the
proper extension cord.
Vacuum cleaner will not turn on
Dust is ejected from the exhaust port
Vacuum shows loss of suction
Replace carbon brushes. Contact
Worn carbon brushes.
Power switch or motor is
defective.
Filter is not installed or installed improperly.
Filter is damaged. Replace the filter with a new filter.
Hose is connected to blower
outlet.
Filter is clogged. Clean or replace the filter.
Vacuum bucket is full. Empty waste from bucket.
The hose connection is loose.
Top cover is improperly sealed
on the collector bucket.
Damage to hose. Replace the hose.
customer service at 1-(800)-232-
1195, M-F 8-5 CST for assistance.
Stop using the tool and contact customer service at 1-(800)-232-1195,
M-F 8-5 CST for assistance.
Check filter installation and install
properly.
Connect hose to suction inlet.
Check hose connections and tighten
any lose attachments.
Check seal. Make sure cover is securely seated on collector bucket.
13
EXPLODED VIEW & PARTS LIST
14
EXPLODED VIEW & PARTS LIST
No. Part No. Description Qty.
1 VC4710-001 Handle Cap 2
2 VC4710-002 Switch 1
3 VC4710-003 Top Cover 1
4 VC4710-004 ST3.9x16 Screw 7
5 VC4710-005 Motor Cover 1
7 VC4710-007 Upper Motor Cover 1
8 VC4710-008 ST3.9x14 Screw 12
9 VC4710-009 Cord Clip 1
10 VC4710-010 Cord Stress Relief 1
11 VC4710-011 Motor Outlet Seal 1
12 VC4710-012 Cooling Hood Seal 1
13 VC4710-013 Motor 1
14 VC4710-014 Motor Isolation Seal 1
15 VC4710-015 Noise Reduction Foam 1
16 VC4710-016 Intake Pipe 1
17 VC4710-017 Lower Motor Cover 1
18 VC4710-018 ST3.9x20 Screw 6
19 VC4710-019 Float Seal 1
20 VC4710-020 Float 1
21 VC4710-021 HEPA Shelf Sealing
Patch
1
No. Part No. Description Qty.
22 VC4710-022 HEPA Frame 1
25 VC4710-025 Suction Base Cover 1
26 VC4710-026 Suction Base 1
27 VC4710-027 Protection Valve
Assembly
28 VC4710-028 Blower Outlet 1
30 VC4710-030 Handle 1
31 VC4710-031 Power Cord 1
32 VC4710-032 Wiring Cap 2
33 VC4710-033 Connection Assembly 1
34 VC4710-034 Vacuum Bucket 1
35 VC4710-035 Wheel Base 4
37 VC4710-037 Castor 4
38 VC4710-038 HEPA Filter 1
39 VC4710-039 Ø 37 Gasket 1
40 VC4710-040 Lock Knob 1
41 VC4710-041 Hose 1
42 VC4710-042 Utility Nozzle 1
43 VC4710-043 Crevice Nozzle 1
44 VC4710-044 Extension Tube 2
45 VC4710-045 Storage Hook 1
1
15
WARRANTY STATEMENT
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to qualit
GRE
consumer
power tools will be free from defects in material or workmanship during personal use for a period of two (2) years
used
damaged parts.
SELLER’S
mitted
re
defective
misrepai
improper maintenance, or other conditions adversely affecting the
Product
make
clearly
dor
sales,
product.
Contact techsupport@wenproducts.com or 1-800-232-1195 with the following information to make arrangements:
your
or
defective parts and products may need to be sent to WEN before the replacements can be shipped out.
turning
must
be
product
the
will be returned and shipped back to the pur
THIS
INCLUDING
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PROVINCES
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CHARGES MAY APPLY.
y.
AT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN
for professional or commercial use. Purchaser has 30 days from the date of purchase to report missing or
SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per-
by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which a
in material or workmanship and which have not been subjected to misuse, alteration, careless handling,
r, abuse, neglect, normal wear and tear,
or the component of the Product, whether by accident or intentionally, by persons other than Seller. To
a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that
of Great Lakes Technologies, LLC. Purchasing through third party vendors, including but not limited to garage
pawn shops, resale shops, or any other secondhand merchant, voids the warranty included with this
shipping address, phone number, serial number, required part numbers, and proof of purchase. Damaged
a product for warranty service, the shipping charges must be prepaid by the purchaser. The product
shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The
must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of
LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME,
BELTS, BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES SHALL BE LIMITED IN
ATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND SOME CANADIAN
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMI-
ION MAY NOT APPLY TO YOU.
NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT.
ATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITAT
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY
RY.
LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANA-
AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER
ACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED UNDER
ARRANTY SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
chaser at no charge for addresses within the contiguous United States.
V. 2019.12.3016
-
-
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