Wen PW28 User Manual

2800 PSI

PRESSURE WASHER

Model # PW28

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IMPORTANT:

Your new tool has been engineered and manufactured to WEN’s highest standards for dependability, ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use your tool properly and for intended purpose, you will enjoy years of safe, reliable service.

NEED HELP? CONTACT US!

Have product questions? Need technical support?

Please feel free to contact us at:

800-232-1195

(M-F 8AM-5PM CST)

techsupport@wenproducts.com

WENPRODUCTS.COM

TABLE OF CONTENTS

Pressure Washer Identification Service Record

Introduction Safety Information General Safety Procedures

Important Safety Instructions Pressure Washer Components Pressure Washer Preparation Operation Maintenance & Care

Storage & Transport Specifications Troubleshooting Exploded View and Parts List Warranty Statement

3 3 4 4 5 6 7 8 12 15 19 20 21 22 26

PRESSURE WASHER IDENTIFICATION

If assistance or service information is required, please contact the Customer Service Help Line by calling 800-232-1195; customer will be asked to provide pressure washer information when calling.

Refer to the illustration below for the location of the serial number. Record pressure washer information in the spaces provided below.

DATE OF PURCHASE: ______________________________________________ PURCHASED FROM: ______________________________________________ PRESSURE WASHER SERIAL NUMBER: ______________________________

Change Oil Change Spark Plug Clean Fuel Tank Clean Air Cleaner

Serial Number

SERVICE RECORD

Record Service Dates:

Date Date Date Date Date Date

INTRODUCTION

Thank You for Purchasing a WEN® Pressure Washer. This manual provides information regarding the safe operation and maintenance of this product. Every effort has been made to ensure the accuracy of the information in this manual. WEN® reserves the right to change this product and specifications at any time without prior notice.

Please keep this manual available to all users during the entire life of the pressure washer.

This manual contains special messages to bring attention to potential safety concerns, pressure washer damage as well as helpful operating and servicing information. Please read all the information carefully to avoid injury and machine damage.

QUESTIONS? PROBLEMS?

In order to answer questions and solve problems in the most efficient and speedy manner, contact Customer Service at (800) 232-1195, M-F 8-5 CST

NOTICE REGARDING EMISSIONS

Engines that are certified to comply with U.S. EPA emission regulations for SORE (Small Off Road Equipment), are certified to operate on regular unleaded gasoline, and may include the following emission control systems: (EM) Engine Modifications and (TWC) Three-Way Catalyst (if so equipped).

SAFETY INFORMATION

Before operating this pressure washer read and observe all warnings, cautions, and instructions on the pressure washer and in this Owner’s Manual.

NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur. Read the entire Owner’s Manual for safety and operating instructions. Failure to follow instructions and safety information could result in serious injury or death.

This safety alert symbol is used to identify safety information about hazards that can result in personal injury.

A signal word (DANGER, WARNING, or CAUTION) is used with the alert symbol to indicate the likelihood and the potential severity of injury. In addition, a hazard symbol may be used to represent the type of hazard.

DANGER indicates a hazard, which, if not avoided, will result in death or serious injury.

WARNING indicates a hazard, which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazard, which, if not avoided, might result in minor or moderate injury.

CAUTION when used without the alert symbol, indicates a situation that could result in damage to the engine or pressure washer.

GENERAL SAFETY PROCEDURES

For any questions regarding the hazard and safety notices listed in this manual or on the product, please call (800)-232-1195 M-F 8-5 CST before using the pressure washer.

DANGER: CARBON MONOXIDE

Using a pressure washer indoors CAN KILL YOU IN MINUTES. Pressure washer exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the pressure washer exhaust, you are breathing CO. But even if you cannot smell the exhaust, you could be breathing CO.

NEVER use a pressure washer inside homes, garages, crawlspaces, or other partly enclosed areas. Deadly levels of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply enough fresh air. ONLY use a pressure washer outside and far away from windows, doors, and vents. These openings can pull in pressure washer exhaust.

Even if you use a pressure washer correctly, CO may leak into the home. ALWAYS use a battery-powered or battery-backup CO alarm in the home. If you start to feel sick, dizzy, or weak after the pressure washer has been running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.

WARNING: The exhaust from this product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

WARNING: This pressure washer may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A nearby open flame can lead to explosion even if it isn’t directly in contact with gasoline.

• Do not operate near open flame.

• Do not smoke near pressure washer.

• Always operate on a firm, level surface.

• Always turn pressure washer off before refueling. Allow pressure washer to cool for at least 2 minutes before removing fuel cap. Loosen cap slowly to relieve pressure in tank.

• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow for expansion.

• Always check for spilled fuel before operating.

• Empty fuel tank before storing or transporting the pressure washer.

• Do not allow children or non-qualified persons to operate.

GENERAL SAFETY PROCEDURES

WARNING: This pressure washer produces heat when running. Temperatures near exhaust can exceed 1500 F (650 C).

Do not touch hot surfaces. Pay attention to warning labels on the pressure washer identifying hot parts of the machine.

Allow pressure washer to cool down after use before touching the engine or areas of the pressure washer that become hot during operation.

CAUTION: Misuse of this pressure washer can damage it and shorten its life.

Only use the pressure washer for its intended purposes.

Turn the engine switch to “OFF” position when the engine is not running.

The high pressure stream of water can cut through skin and cause serious injury. Do not aim the stream of water at yourself or at any one else, including animals.

Hoses and tubes can become damaged from coming in contact with a hot engine or muffler. Always double check the hose for perforations before starting up the machine and keep it clear of the engine and the muffler.

Kickback from operation can cause the user to fall down. Always operate the pressure washer on a level and nonelevated surface to prevent the risk of falling.

Always wear safety goggles to protect from possible mishaps with the stream or detergents. Always be aware of the dangers associated with the detergents and chemicals that you are working with.

Attach all hoses before starting the engine.

SAVE THESE INSTRUCTIONS – This manual contains important instructions for the WEN® Pressure Washer that should be followed during installation and maintenance of the pressure washer.

Pressure washers vibrate in normal use. During and after the use of the pressure washer, inspect both the pressure washer as well as extension and power supply cords for damage resulting from vibration. Have damaged items repaired or replaced as necessary. Do not use plugs or cords that show signs of damage such as broken or cracked insulation.

PRESSURE WASHER COMPONENTS

Use the illustrations below to become familiar with the locations and functions of the various components and controls of this pressure washer.

K L

A B C D E F G H I

Handle 25 ft High Pressure Hose Recoil Starter Muffler High Pressure Hose Outlet Water Inlet Foot Spray Gun Locking Trigger

J K L M N O P Q

Fuel Tank and Cap Choke Lever Engine ON/OFF Switch Air Filter Soap Tank Oil Fill and Dipstick Soap Fill Soap Drain Tube

PRESSURE WASHER PREPARATION

Open the packaging and take out all loose parts from the box. Make sure all the components are accounted for before discarding the packaging. If any part is missing or broken, please contact our customer service at 1-800232-1195.

PACKING LIST

• Pressure washer

• Quick start guide

• Operator’s manual

• Spray gun

• Extension lance with quick-connect fitting

• High pressure hose

Upper Gun Hook

• Upper frame

• Spray gun hook (upper)

• Spray gun hook (lower)

• Spray nozzles (4) - 0°, 25°, 40° and soap nozzle

• Foot (1)

• Nozzle cleaner

Lower Gun Hook &

M6 Screw & Lock Nut

Four Nozzles &

Nozzle Cleaning Tool

Foot & M8 Lock Nut

WARNING: Do not attempt to assemble or operate this pressure washer until you have read and understood this entire manual. If you have any problems assembling or operating this unit, please call (800) 232-1195 M-F 8-5 CST for customer service.

WARNING: Do not operate this pressure washer if any of the parts are damaged or missing until the part is replaced. Using this product with damaged or missing parts can cause damage to the machine or result in serious injury or death.

Lance Spray Gun

PRESSURE WASHER PREPARATION

ATTACHING FOOT ASSEMBLY (Fig. 1)

PARTS NEEDED: 1 foot, 1 M8 lock nuts.

1. Raise or tilt pressure washer so you can line up foot with the hole located at the centre of the frame.

2. Align the rubber foot with the hole in the frame where the foot is to be located. Attach foot by inserting the bolt from the bottom up and install the acorn nut. Wrench tighten until there is a slight crush on the frame tube. Do not over tighten.

INSTALL HANDLE (Fig. 2)

Install upper frame (handle) onto the lower frame by sliding the handle over the two upright tubes on the lower frame and pressing down firmly until the handle is seated and the two detent pins snap in place.

Fig. 1

Fig. 2

ATTACHING UPPER AND LOWER GUN HOOKS (Fig. 3)

1. Attach the upper gun hook. Align the upper gun hook with the holes. Attach using the included nuts and bolts.

2. Attach the lower gun hook. Make sure that the gun hook is straight and correctly aligned before tightening. Wrench tighten until the nut is snug. Do not over tighten.

Fig. 3



PRESSURE WASHER PREPARATION

ATTACHING THE SPRAY GUN (Fig. 5 & 6)

1. Screw the spray wand and the trigger handle together until they are secure.

2. Insert the inlet coupler of the spray hose into the threaded fitting on the high pressure spray gun and thread the black nut on by turning clockwise until it is hand tight.

Fig. 5

ADD ENGINE OIL

The pressure washer is shipped without oil. User must add the proper amount of oil before operating the pressure washer for the first time. The oil capacity of the engine crankcase is 16.9 fl. oz. For general use (above 40° F), we recommend 30W, 4-stroke engine oil.

ENGINE OIL RECOMMENDATIONS Select good quality oil bearing the American Petroleum Institute (API) service classifications SJ, SL, or SM. (Synthetic oils may be used.) Use the SAE viscosity grade of oil from the following chart (Fig. 7A) that matches the starting temperature anticipated before the next oil changes.

To add oil, follow these steps: (Fig. 7B)

1. Make sure the pressure washer is on a level surface. Do not tilt the pressure washer to fill. Oil to flow into engine areas and damage the machine. Keep the pressure washer level!

Oil

Fig. 6

Fig. 7A

2. Remove the dipstick from the engine. (Fig. 7B)

3. To check the oil level: wipe the dipstick with a clean rag. Insert the dipstick into the oil fill opening without screwing it in. Remove the dipstick to check the oil mark.

4. Add oil (not included) slowly until the oil mark reaches to the top of the dipstick. The capacity of the oil tank is 16.9 fl. oz. Do not over fill the crankcase.

6. Check for oil leaks and clean any spilled oil. Tighten dipstick firmly.

Fig. 7B

PRESSURE WASHER PREPARATION

ADD GASOLINE

WARNING: This pressure washer may emit highly ammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A nearby open ame can lead to explosion even if not directly in contact with gasoline.

Use fresh (within 30 days from purchase), lead-free gasoline with a minimum of 87 octane rating. Do not mix oil with gasoline.

To add gasoline, follow these steps: (Fig. 8)

1. Make sure the pressure washer is on a level surface.

2. Unscrew fuel cap and set aside. NOTE: The fuel cap may be tight and hard to unscrew.

3. Slowly add unleaded gasoline to the fuel tank. Be careful not to overfill. The capacity of the fuel tank is

1.2L (0.3 gallons). NOTE: Do not fill the fuel tank to the very top. Gasoline will expand and spill over during use even with the fuel cap in place.

4. Reinstall fuel cap and wipe clean any spilled gasoline with a dry cloth.

IMPORTANT:

• Never use an oil/gasoline mixture.

• Only use unleaded gasoline.

• Never use old gasoline.

• Avoid getting dirt or water into the fuel tank.

• Gasoline can age in the tank and make starting difficult. Never store pressure washer for extended periods of time with fuel in the tank.

Fig. 8

NOTE: After completing the above preparation, the pressure washer is ready to be started.

PRESSURE WASHER PREPARATION

CONNECTING GARDEN HOSE TO PRESSURE WASHER (Fig. 9)

1. Run water through the hose for a few seconds to flush any debris from the hose.

2. Inspect the inlet screen and remove any debris.

3. Connect hose to water inlet and tighten by hand. There must be a minimum of 10 feet of unrestricted hose between pressure washer and faucet or shut off valve.

CONNECT HIGH PRESSURE HOSE TO PUMP (Fig. 10)

1. Attach the end of high pressure hose to the high pressure outlet on pump.

2. Follow the same procedure with opposite end to attach high pressure hose to spray wand.

3. Turn on water.

4. Purge the system’s pump of air by releasing the safety and squeezing the trigger of the spray gun.

Fig. 9

Fig. 10

OPERATION

Before starting the pressure washer, make sure you have read and performed the steps in the “Pressure Washer Preparation” section of this manual. If you are unsure about how to perform any of the steps in this manual please call (800) 232-1195 M-F 8-5 CST for customer service.

DANGER: CARBON MONOXIDE. Using a pressure washer indoors CAN KILL YOU IN MINUTES.

Pressure washer exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the pressure washer exhaust, you are breathing CO. Even if you cannot smell the exhaust, you may be breathing CO.

ONLY use a pressure washer outside and far away from windows, doors, and vents. These openings can pull in pressure washer exhaust. Even if you use a pressure washer correctly, CO may leak into the home. ALWAYS use a battery-powered or battery-backup CO alarm in the home.

If you start to feel sick, dizzy, or weak after the pressure washer has been running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.

OPERATION

USING THE SPRAY GUN (Fig. 11 & 12)

Flip the lock tab behind the trigger up or down until it clicks to apply or remove the safety. Pull back on the trigger to begin operating pressure washer. To stop water ow, release trigger.

Fig. 11

STARTING PRESSURE WASHER (Fig. 13 & 14)

1. Place pressure washer on a level surface. Turn on water.

2. Purge the system’s pump of air by releasing the safety and squeez- ing the trigger of the spray gun. Attach wand/lance to spray gun.

3. Slide the choke lever to the “Choke” position.

4. Turn the engine OFF/ON switch to the “ON” position.

5. Holding the machine with your hand, pull the recoil handle (starter cord) slowly until resistance is felt, then pull rapidly.

Fig. 12

Fig. 13

6. Squeeze the gun trigger and release the pressure after every failed attempt to start the pressure washer in order to reduce back pressure.

6. Let the engine run for several seconds. Then gradually slide the choke lever to the RUN position as the engine warms up until the choke is fully slid to the RUN position.

WARNING: Pulling the pull cord of the recoil starter rapidly can pull your arm towards the engine faster than you can let go which could result in injury. To avoid recoil, pull starter cord slowly until resistance is felt, then pull rapidly.

STOPPING PRESSURE WASHER (Fig. 15)

1. Turn the ON/OFF switch to the OFF position.

2. Turn off water and squeeze the trigger handle to release all water pressure.

Fig. 14

Fig. 15

OPERATION

USING SPRAY NOZZLE (Fig. 16)

1. To connect or disconnect spray tip, pull back on the quick-connect collar. Insert or remove spray tip then release the collar.

2. When spray tip is connected, pull on the spray tip to make sure it is secured.

3. For applying pressure washer safe detergent, use the black soap nozzle. For general cleaning use the 40° spray tip, this option is for light rinsing and cleaning on cement walkways and vehicles. For standard cleaning and blasting use the 25° spray tip, this option is for removing dirt and moss on wood and concrete. For tough cleaning jobs use the 0° spray tip, this option can be used for reaching second story surfaces, or for the removal of paint, rust, oil stains, tar, gum, and other stubborn substances.

WARNING: USE EXTREME CAUTION WHEN PRESSURE WASHING. Do not pressure wash when people or animals are around. Do not point the spray gun at others, serious injury or even death could occur.

APPLYING DETERGENT

1. Only use the black soap nozzle for detergent.

Fig. 16

2. Rinse surfaces with cool water before applying cleaner.

3. Prepare detergent as required. For best results follow detergent directions as supplied from manufacturer. Remove cap from the detergent container and fill. The soap tank capacity is 0.25 gallons.

4. Spray detergent on surface. For best results use long, even, and overlapping strokes. Allow detergent to set for about 3 minutes before rinsing, but do not allow the detergent to dry on the surface or it may cause streaking or damage. Use good judgment.

5. To clean equipment after use, flush water through the spray nozzle for 1-2 minutes then shut off engine. Soak nozzle in a bucket of clean water to remove detergent. To empty out the soap from the pressure washer, disconnect the hose found underneath the pressure washer and let the remaining soap drain out.

WARNING: Only use detergents or soaps that are safe to be used with pressure washers. Chemicals which are caustic, such as acids or bleach, can result in serious injury, property damage, or death. NEVER aim the flow of water at a person or an animal, especially when using detergent or cleaner.

PRESSURE WASHER RELEASE VALVE

If pressure within the tank exceeds the recommended PSI, excess water will begin to spray out of the pressure release valve located next to the water inlet. This is perfectly normal and acts as a corrective measure to ensure that the right amount of pressure is being used.

Pressure Release Valve

However, if water seems to always be leaking, its time for your pressure release valve to be replaced. Please call our customer service phone line to order parts and learn about the replacement process.

MAINTENANCE/CARE

Proper routine maintenance of the pressure washer will help prolong the life of the machine. Please perform maintenance checks and operations according to the schedule in Fig. 17.

If there are any questions about the maintenance procedures listed in this manual, please call: (800)-232-1195 M-F 8-5CT.

CAUTION: Never perform maintenance operations while the pressure washer is running.

Recommended Maintenance Schedule

Engine oil Check

level Replace x x* x* x

Air cleaner cartridge

Spark plug Check/

Fuel tank Check

* Clean/change more often under dusty conditions or when operating under heavy load.

Check x x Clean x

clean Change x x

level Clean x

Each 8 hours or daily

Fig. 17 - Recommended maintenance schedule

First 8 hours

Every 25 hours

Every 3 months or 50 hours

Every 6 months or 100 hours

Every year

As necessary

PRE-OPERATION STEPS

Before starting the engine, perform the following pre-operation steps:

1. Check the level of the engine oil and the fuel tank.

2. Make sure the air filter is clean.

3. Remove any debris that has collected on the pressure washer.

4. Check high pressure hose for damage.

5. Briefly run garden hose to flush out any debris or insects.

6. Inspect the work area for hazards.

7. Clean any debris that has collected around or behind the muffler, air cleaner and controls.

8. Use a damp cloth to wipe exterior surfaces. If dirt is caked on, use a soft bristle brush.

MAINTENANCE & CARE

AFTER EACH USE

Follow these procedures after each use:

1. Shut off engine and turn off water supply. Release water pressure by pointing spray gun in a safe direction and squeezing the trigger.

2. Disconnect high pressure hose, spray gun, and nozzle. Drain water from items and use a rag to wipe down the outside of the hose and spray gun.

3. Empty the water from the pump by pulling the recoil starter 6 times.

4. Store unit in a clean and dry area after it has had a chance to cool down.

5. Use of a pressure washer pump conditioner is recommended. Follow the instructions provided by the manufacturer of the pump conditioner.

CHECKING THE OIL

Check the oil level of the pressure washer according to the Recommended Maintenance Schedule in Figure 17. The pressure washer should be checked before each use for proper oil level. This is a critical step for proper engine starting. To check the oil level:

1. Make sure the pressure washer is on a level surface.

2. Clean around oil fill. Remove dipstick and wipe the dipstick with a clean rag. Insert the dipstick into the oil fill opening without screwing in. Remove the dipstick to check the oil mark. Add oil if the oil mark covers less than one half of the dipstick.

3. Slowly add more oil and repeat step 2 until the oil mark reaches to the top of dipstick (Fig. 18). Do not over fill the crankcase. Reinstall oil dip-

Fig. 18 - Oil Fill Opening,

Dipstick and Oil Level

stick.

CHANGING OIL (Fig. 19) Change the oil according to the Recommended Maintenance Schedule in Fig. 17. Change the oil when the outside temperature is warm to allow for complete drainage. Change oil more often if operating under heavy load or high ambient temperatures. It is also necessary to drain the oil from the crankcase if it has become contaminated with water or dirt. The oil capacity of the pressure washer engine is 16.9 fl. oz. Add oil when the oil level is low. For proper type and weight of oil refer to the “add oil” portion of the “Pressure washer Preparation” section. To change oil:

1. Shut off engine. Clean the area around the oil fill cap/dipstick to keep out debris then remove oil fill cap/dipstick.

2. Place an oil pan on the ground to catch oil. Remove oil drain plug to empty out the oil from the crankcase (Fig. 19).

3. Once oil is completely drained, install the oil drain plug. Refill the engine with new oil as instructed in the manual under Adding/Checking Oil.

Oil Drain Plug

Fig. 19

MAINTENANCE & CARE

AIR CLEANER MAINTENANCE

Routine maintenance of the air cleaner helps maintain proper airflow to the carburetor. Occasionally check that the air cleaner is free of excessive dirt. Refer to Recommended Maintenance Schedule in Fig. 17.

1. Open the air cleaner cover.

2. Remove the air cleaner element from the casing.

3. Check and clean the air cleaner element. Replace with a new one if the element is damaged. Good element can be washed in soapy water, dried and reused. There is no need to add oil to the element.

4. Wipe off excessive oil from the air cleaner case. Small amount of oil in the element is normal and necessary for the engine to work properly.

5. Reinstall the air cleaner element and cover.

CAUTION: running the engine with dirty, damaged or missing air cleaner element will cause the engine to wear out prematurely.

DRAINING THE FUEL TANK

Clean fuel tank each year or before storing the pressure washer for extended periods of time. To drain the fuel tank and carburetor:

1. Prepare a container to collect the drained fuel.

2. Clamp the fuel line near the carburetor. The fuel will flow out as soon as the fuel line is unplugged so be sure to clamp it. Remove the fuel line from the carburetor and bring it to the back of the pressure washer to drain out the fuel.

CAUTION: Fuel will leak out during removal.

3. Unscrew the carburetor drain plug to drain the carburetor (Fig.

20). Be sure to drain the carburetor so the machine can funtion properly for the next use.

3. Re-attach the fuel line to the exposed end of carburetor.

CAUTION: Do not dispose of the fuel in general waste. Make sure to collect it and take the fuel to your local recycling center. Do not store fuel for more than 3 months.

Carburetor Drain Plug

Fig. 20

DRAINING THE SOAP

To drain the soap, unplug the hose highlighted in Figure 21. Use a container to hold the draining soap. Once the soap is done draining, reconnect the hose.

Soap Drain Hose

Fig. 21

MAINTENANCE & CARE

HIGH ALTITUDE OPERATION

Specific modifications are needed for high-altitude operations. Please contact our customer service line or go to wenproducts.com and search for our high altitude pressure washer kit for important information regarding these modifications. Operating this unit at an altitude over 3000 feet without the proper modifications may increase the engine’s emissions and decrease fuel economy and performance.

SPARK PLUG MAINTENANCE

The spark plug is important for proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped. Refer to Recommended Maintenance Schedule in Fig. 17. To inspect the spark plug:

1. Remove spark plug boot. Be careful not to tear insulation or wiring.

2. Unscrew the spark plug from the engine using the spark plug wrench provided. There is limited space for the wrench to turn. Use both rows of holes in the spark plug wrench to gain leverage to loosen the plug.

3. Visually inspect the spark plug for cracks or excessive electrode wear. Replace with Torch F7RTC spark plug.

4. Measure the plug gap with a wire gauge. The gap should be 0.7-0.8 mm (0.028-0.031 in).

5. If re-using the spark plug, use a wire brush to clean any dirt from around the spark plug base then re-gap the spark plug.

6. Screw the spark plug back into the spark plug hole using the spark plug wrench. Do not over-tighten spark plug. Recommended tightening of spark plug is ½ to ¾ of a turn after the spark plug gasket contacts the spark plug hole. Reinstall the spark plug boot.

CHECKING DETERGENT SIPHONING TUBE

1. Check the detergent siphoning tube for clogs, leaks, or tears.

2. Make sure the tube fits tightly to the pump fitting.

3. Replace siphoning tubes if damaged.

HIGH PRESSURE HOSE

1. Inspect hose for cuts, bulges, or leaks which can develop from kinking or wear. If damage is found, immediately replace hose.

2. Inspect couplings for damage. Immediately replace hose if damage is found.

Nozzle Cleaner

WARNING: Never repair a high pressure hose or use unit if the hose is damaged. If the hose is damaged replace with identical part.

SPRAY GUN

1. Make sure the spray gun is connected securely.

2. Inspect the spray gun safety and make sure the spray gun trigger springs back upon release.

MAINTENANCE & CARE

SPRAY NOZZLE

If a pulsing sensation is felt while squeezing the trigger, the spray nozzle may be dirty or clogged and should be cleaned immediately. To clean the nozzle:

1. Shut off the engine and turn off the water.

2. Remove the nozzle from the spray wand, making sure that the nozzle is pointing away from you and in a safe direction.

3. Use the nozzle cleaner or a small paper clip to dislodge any foreign materials which are clogging or restricting the spray tip. Flush debris out of the nozzle by back flushing with a garden hose for 30-60 seconds.

4. Reconnect the nozzle to the spray wand.

5. Turn the water supply back on and start engine.

STORAGE & TRANSPORT PROCEDURES

CAUTION: Never place any type of storage cover on the pressure washer while it is still hot.

If the pressure washer is being stored for short periods of time (30 to 60 days), add stabilized fuel to the fuel tank until full. NOTE: Filling the tank reduces the amount of air in the tank and helps reduce deterioration of fuel. Run the engine for 2 – 3 minutes allowing stabilized fuel mixture to circulate through the carburetor.

STORING THE PRESSURE WASHER FOR EXTENDED PERIODS:

1. Drain the fuel tank (see “Draining the Fuel Tank” in the “Maintenance” section).

2. Change oil.

3. Do not obstruct any ventilation openings.

4. Keep the pressure washer in a cool dry area.

TRANSPORTING THE PRESSURE WASHER:

1. Tighten fuel cap. Drain the fuel tank if possible (see “Draining the Fuel Tank” in the “Maintenance” section).

2. Always keep the pressure washer upright. Do not lay it down sideways.

SPECIFICATIONS

Pressure Washer

Max. Pressure 2800 PSI Max. Flow 2.3 GPM Nozzles 0°, 25°, 40°, Soap Nozzle Gun to Lance Connection M22 x 1.5 Threaded Gun to Hose Connection M22 x 1.5 Threaded Lance Length 20” Stainless Lance to Nozzle Connection Quick Change Pump Axial Cam Detergent Tank Capacity 0.25 Gallon Hose Diameter 1/4” Hose Length 25’ Wheel 12” Weight 61 lbs

Engine

Engine type 4 stroke, OHV, single cylinder with forced air cooling system Spark plug gap 0.7 mm ±0.1 mm (0.028 in ± 0.031 in) Spark plug torque 18-22N•m Displacement 173 cc Fuel tank capacity 1.2L (0.3 gallon) Oil capacity 16.9 fl. oz Lubrication system Splash lubrication Spark plug F7RTC

TROUBLESHOOTING

IMPORTANT: If trouble persists, please call our customer help line at (800) 232-1195 M-F 8-5 Central Time.

Problem Cause Solution

Engine will not start Engine switch is set to

“OFF”

Choke lever is set to “Run” Turn choke lever to “Start”

Engine is out of fuel Add gasoline

Engine is lled with contaminated or old gasoline

Spark plug is dirty Clean spark plug

Spark plug is broken Replace with Torch F7RTC spark plug

Water pressure is weak Water supply is restricted Inspect garden hose for leaks. Make sure you

Water not turned on to full power

Not using high pressure nozzle

Detergent and spray do not mix

Pump fails to produce pressure or pressure is inconsistent

Detergent hose is not submerged or has disconnected

Black soap nozzle is needed Use the black soap nozzle

Water supply is restricted Inspect garden hose for leaks. Make sure you

Water not turned on full power

Nozzle is clogged Clean nozzle

Spray gun leaks Check spray gun connection or replace spray

Air trapped in line Squeeze trigger handle to remove air

Inlet hose screen is clogged Clean inlet

Water supply is over 100°F Use cool water supply

Pump is faulty Contact service department

Set engine switch to “ON”.

Change the gasoline in the gas tank

are using a large enough garden hose (min. 3/4 inch diameter)

Turn on water source all the way

Change nozzle

Make sure hose is connected and submerged in the detergent

are using a large enough garden hose (min. 3/4 inch diameter)

Open water source all the way

gun

EXPLODED VIEW AND PARTS LIST

No. Parts Number Description Qty.

PW28-004 Water Pump 1

1 2 3

PW28-001 Engine 1

PW28-002 Flat Key 1

PW28-003 Siphon Tube 1

4 5 6 7 8

9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42

PW28-005 Soap Drainage Hose 1

PW28-006 Bolt 3

PW28-007 Lower "A" Frame Assembly 1

PW28-008 Bolt 2

PW31B-004 Detergent Tank 1

PW31-006 Lock Nut 2

PW31-007 Foot 1

PW31-008 GB/T 818-76 M6X45 Screw 3

PW31-009 Lower Gun Hook 1

PW31-010 Lock Nut 5

PW31-011 Bolt 1

PW31-014 12" Wheel 2

PW31-013 Wheel Axle 2

PW31-015 Cotter Pin 2

PW31-003 Detergent Tank Cap 1

PW31-018 Spring 2

PW31-019 Upper Gun Hook 1

PW28-022 Washer 4

PW31-020 Ignition Collar 2

PW31-021 Nozzle Holder 4

PW28-025 Handle 1

PW31-023 Foam Grip 1

PW31-024 Bungee Cord Knob 1

PW31-025 Bungee Cord 1

PW31-176 Panel 1

PW31B-020 Bolt and Nut 2

PW31-032 Lance 1

PW31-033 Spray Gun 1

PW31-034 Nozzle Cleaner 1

PW31-034 Nozzle Cleaner Holder 1

PW28-035 High Pressure Hose 1

PW31-037 Red Nozzle 0° 1

PW31-039 Green Nozzle 15° 1

PW31-040 White Nozzle 40° 1

PW31-041 Black Nozzle 1

PW28-040 Wrench 1

PW28-041 Screwdriver 1

PW28-042 Spark Plug Cover 1

Engine:

EXPLODED VIEW AND PARTS LIST

No. Parts Number Description Qty.

PW31-101 Crankcase 1

PW28-102 Governor Arm Shaft Seal 1

PW28-103 Governor Arm Shaft 1

PW28-104 Washer 1

PW31-107 Lock Pin 1

PW31-102 Ball Bearing 1

PW28-105 Oil Seal 1

PW28-106 Oil Seal 1

PW28-107 Piston 1

PW28-108 Piston Ring 1

PW28-109 Connecting Rod 1

PW31-114 Piston Pin 1

PW31-115 Piston Clip 2

PW28-110 Crankcase Assembly 1

PW31-109 Drain Plug Washer 1

PW31-108 Drain Plug Bolt 1

PW28-111 Governor Assembly 1

PW31-135 M6 Bolt 13

PW28-112 Cylinder Head 1

PW28-113 Intake Valve 1

PW28-114 Exhaust Valve 1

PW28-115 Return Valve 1

PW31-123 Valve Spring 2

PW31-124 Valve Spring Seat 2

PW28-114 Push Rod Guide 1

PW28-115 Rocker Assembly 2

PW28-116 Carburetor Assembly 1

PW28-117 Shroud 1

PW31-133 Fuel Line Clip 1

PW28-118 Governor Arm 1

PW31-135 Governor Bolt 1

PW31-136 M6 Nut 2

PW28-119 Governor Rod 1

PW28-120 Throttle Return Spring 1

PW28-121 Crankshaft Assembly 1

PW28-122 Oil Pipe 1

PW28-123 Lifter 2

PW28-124 Bushing 1

PW28-125 Bushing 1

PW28-126 Gasket 1

PW28-127 Camshaft Assembly 1

PW28-128 Washer 1

PW28-129 M8 Bolt 10

PW28-130 Filter 1

PW28-131 Valve Cover 1

PW31-129 Stud Bolt 2

PW28-132 Valve Gasket 1

PW28-133 Valve Cap 1

64 PW28-145 Recoil Stud Bolt 1 65

84 PW28-164 Fuel Tank Cap 1 85

PW31-110 Dowel Pin 2

PW23-134 Head Gasket 1

PW31-146 Push Rod 2

PW28-134 Oil Filler Extension 1

PW28-135 M6 Bolt 1

PW28-136 Cylinder Head Cover 1

PW28-137 Head Cover Gasket 1

PW28-138 Spark Plug 1

PW28-139 Fuel Line Clip 1

PW28-140 Shroud 1

PW28-141 Dipstick 1

PW28-142 Flywheel Cover 1

PW28-143 Fan 1

PW28-144 Flange 1

PW31-173 M14 Nut 1

PW28-146 Ignition Coil Assembly 1

PW28-147 Ignition Coil Bolt 1

PW28-148 Starter Bolt 1

PW28-149 Stud Bolt 2

PW28-150 Intake Gasket 1

PW28-151 Carburetor Spacer 1

PW28-152 Carburetor Gasket 1

PW28-153 Mufﬂer Shield 1

PW28-154 Shroud Assembly 1

PW28-155 Filter 1

PW28-156 Wire 1

PW28-157 On/Off Switch 1

PW31-184 Wire Harness Clip 1

PW28-158 Governor Spring 1

PW28-159 Breather Tube 1

PW28-160 Air Cleaner Assembly 1

PW28-161 Fan 1

PW28-162 Recoil Starter 1

PW28-163 Fan Cover 1

PW28-165 Fuel Tank Assembly 1

PW28-166 Carburetor Spacer 1

PW28-167 Fuel Line 1

PW28-168 M8x20 Bolt 1

PW28-169 M6x20 Bolt 1

PW28-170 Stud Bolt 2

PW28-171 Exhaust Gasket 1

PW28-172 Mufﬂer 1

PW28-173 Wire 1

PW28-174 Shroud 1

PW28-175 M6 Nut 6

WARRANTY STATEMENT

Remember to save the receipt. Proof of purchase is required for all warranty work.

WEN® pressure washers are under warranty to be free from defects in materials and workmanship for a period of two (2) years from date of original purchase. Pressure washers used for commercial or rental use have a warranty period of 90 days from date of original purchase. Keep purchase receipt and mail in the product registration card for proof of purchase.

WEN® will repair or replace, at its discretion, any part that is proven to be defective in materials or workmanship under normal use during the two (2) years warranty period. Warranty repairs or replacements will be made without charge for parts or labor. Parts replaced during warranty repairs will be considered as part of the original product and will have the same warranty period as the original product.

To exercise the warranty, DO NOT RETURN TO RETAILER. Instead, call the toll free Customer Service number at (800) 232-1195 and you will be instructed on where to take the pressure washer for warranty service. Take the pressure washer, the manual, and the proof of purchase (the receipt) to the nearest repair facility recommended by the Customer Service Representative.

To make a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that clearly defines the Date of Purchase (month and year) and the Place of Purchase. Place of purchase must be a direct vendor of Great Lakes Technologies, LLC. Third party vendors such as garage sales, pawn shops, resale shops, or any other secondhand merchant void the warranty included with this product. Contact techsupport@ wenproducts.com or 1-800-232-1195 to make arrangements for repairs and transportation.

When returning a product for warranty service, the shipping charges must be prepaid by the purchaser. The product must be shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The product must be fully insured with a copy of the warranty card and/or the proof of purchase enclosed. There must also be a description of the problem in order to help our repairs department diagnose and fix the issue. Repairs will be made and the product will be returned and shipped back to the purchaser at no charge.

THIS LIMITED WARRANTY DOES NOT APPLY TO ACCESSORY ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME INCLUDING BELTS, BRUSHES, BLADES, ETC.

The warranty does not extend to pressure washers damaged or affected by fuel contamination, accidents, neglect, misuse, unauthorized alterations, use in an application for which the product was not designed and any other modifications or abuse. Parts that need regular maintenance such as recoil starters, spark plugs, air filters, etc. are also not covered under the warranty.

WEN® is not liable for any indirect, incidental or consequential damages from the sale or use of this product. Any implied warranties are limited to two (2) years as stated in this written limited warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages. Some states do not allow limitation on the length of an implied warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

Wen PW28 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual