Wen PW28 User Manual

2800 PSI

PRESSURE WASHER

Model # PW28

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IMPORTANT:

Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years
of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings,
and cautions. If you use your tool properly and for intended purpose, you will enjoy years of safe,
reliable service.

NEED HELP? CONTACT US!

Have product questions? Need technical support?

Please feel free to contact us at:

800-232-1195

(M-F 8AM-5PM CST)

[e-mail]

WENPRODUCTS.COM

TABLE OF CONTENTS

Pressure Washer Identification
Service Record

Introduction
Safety Information
General Safety Procedures

Important Safety Instructions
Pressure Washer Components
Pressure Washer Preparation
Operation
Maintenance & Care

Storage & Transport
Specifications
Troubleshooting
Exploded View and Parts List
Warranty Statement

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3
4
4
5
6
7
8
12
15
19
20
21
22
26

2

PRESSURE WASHER IDENTIFICATION

If assistance or service information is required, please contact the Customer Service Help Line by calling
800-232-1195; customer will be asked to provide pressure washer information when calling.

Refer to the illustration below for the location of the serial number. Record pressure washer information in the
spaces provided below.

DATE OF PURCHASE: ______________________________________________
PURCHASED FROM: ______________________________________________
PRESSURE WASHER SERIAL NUMBER: ______________________________

Change Oil
Change Spark Plug
Clean Fuel Tank
Clean Air Cleaner

Serial Number

SERVICE RECORD

Record Service Dates:

Date Date Date Date Date Date

3

INTRODUCTION

Thank You for Purchasing a WEN® Pressure Washer. This manual provides information regarding the safe
operation and maintenance of this product. Every effort has been made to ensure the accuracy of the information
in this manual. WEN® reserves the right to change this product and specifications at any time without prior
notice.

Please keep this manual available to all users during the entire life of the pressure washer.

This manual contains special messages to bring attention to potential safety concerns,
pressure washer damage as well as helpful operating and servicing information. Please
read all the information carefully to avoid injury and machine damage.

QUESTIONS? PROBLEMS?

In order to answer questions and solve problems in the most efficient and speedy manner, contact Customer
Service at [phone], M-F 8-5 CST

NOTICE REGARDING EMISSIONS

Engines that are certified to comply with U.S. EPA emission regulations for SORE (Small Off Road Equipment),
are certified to operate on regular unleaded gasoline, and may include the following emission control systems:
(EM) Engine Modifications and (TWC) Three-Way Catalyst (if so equipped).

SAFETY INFORMATION

Before operating this pressure washer read and observe all warnings, cautions, and instructions on the pressure
washer and in this Owner’s Manual.

NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur.
Read the entire Owner’s Manual for safety and operating instructions. Failure to follow instructions and safety
information could result in serious injury or death.

This safety alert symbol is used to identify safety information about hazards that can result in personal injury.

A signal word (DANGER, WARNING, or CAUTION) is used with the alert symbol to indicate the
likelihood and the potential severity of injury. In addition, a hazard symbol may be used to represent
the type of hazard.

DANGER indicates a hazard, which, if not avoided, will result in death or serious injury.

WARNING indicates a hazard, which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazard, which, if not avoided, might result in minor or moderate injury.

CAUTION when used without the alert symbol, indicates a situation that could result in damage to the engine or
pressure washer.

4

GENERAL SAFETY PROCEDURES

For any questions regarding the hazard and safety notices listed in this manual or on the product, please call
(800)-232-1195 M-F 8-5 CST before using the pressure washer.

DANGER: CARBON MONOXIDE

Using a pressure washer indoors CAN KILL YOU IN MINUTES. Pressure washer exhaust contains carbon
monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the pressure washer exhaust, you
are breathing CO. But even if you cannot smell the exhaust, you could be breathing CO.

NEVER use a pressure washer inside homes, garages, crawlspaces, or other partly enclosed areas. Deadly levels
of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT
supply enough fresh air. ONLY use a pressure washer outside and far away from windows, doors, and vents.
These openings can pull in pressure washer exhaust.

Even if you use a pressure washer correctly, CO may leak into the home. ALWAYS use a battery-powered or
battery-backup CO alarm in the home. If you start to feel sick, dizzy, or weak after the pressure washer has been
running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.

WARNING: The exhaust from this product contains chemicals known to the State of California to
cause cancer, birth defects, or other reproductive harm.

WARNING: This pressure washer may emit highly flammable and explosive gasoline vapors, which
can cause severe burns or even death if ignited. A nearby open flame can lead to explosion even if it
isn’t directly in contact with gasoline.

• Do not operate near open flame.

• Do not smoke near pressure washer.

• Always operate on a firm, level surface.

• Always turn pressure washer off before refueling. Allow pressure washer to cool for at least 2 minutes before
removing fuel cap. Loosen cap slowly to relieve pressure in tank.

• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow
for expansion.

• Always check for spilled fuel before operating.

• Empty fuel tank before storing or transporting the pressure washer.

• Do not allow children or non-qualified persons to operate.

5

GENERAL SAFETY PROCEDURES

WARNING: This pressure washer produces heat when running. Temperatures near exhaust can
exceed 1500 F (650 C).

Do not touch hot surfaces. Pay attention to warning labels on the pressure washer identifying hot parts of the
machine.

Allow pressure washer to cool down after use before touching the engine or areas of the pressure washer that
become hot during operation.

CAUTION: Misuse of this pressure washer can damage it and shorten its life.

Only use the pressure washer for its intended purposes.

Turn the engine switch to “OFF” position when the engine is not running.

The high pressure stream of water can cut through skin and cause serious injury. Do not aim the stream of water
at yourself or at any one else, including animals.

Hoses and tubes can become damaged from coming in contact with a hot engine or muffler. Always double check
the hose for perforations before starting up the machine and keep it clear of the engine and the muffler.

Kickback from operation can cause the user to fall down. Always operate the pressure washer on a level and non­elevated surface to prevent the risk of falling.

Always wear safety goggles to protect from possible mishaps with the stream or detergents. Always be aware of the
dangers associated with the detergents and chemicals that you are working with.

Attach all hoses before starting the engine.

SAVE THESE INSTRUCTIONS – This manual contains important instructions for the WEN® Pressure
Washer that should be followed during installation and maintenance of the pressure washer.

Pressure washers vibrate in normal use. During and after the use of the pressure washer, inspect both the pressure
washer as well as extension and power supply cords for damage resulting from vibration. Have damaged items
repaired or replaced as necessary. Do not use plugs or cords that show signs of damage such as broken or cracked
insulation.

6

PRESSURE WASHER COMPONENTS

Use the illustrations below to become familiar with the locations and functions of the various components and
controls of this pressure washer.

A

H

B

C

D

E

F

G

I

J

K
L

M

N

O

P

Q

A
B
C
D
E
F
G
H
I

Handle
25 ft High Pressure Hose
Recoil Starter
Muffler
High Pressure Hose Outlet
Water Inlet
Foot
Spray Gun
Locking Trigger

J
K
L
M
N
O
P
Q

Fuel Tank and Cap
Choke Lever
Engine ON/OFF Switch
Air Filter
Soap Tank
Oil Fill and Dipstick
Soap Fill
Soap Drain Tube

7

PRESSURE WASHER PREPARATION

Open the packaging and take out all loose parts from the box. Make sure all the components are accounted for
before discarding the packaging. If any part is missing or broken, please contact our customer service at 1-800­232-1195.

PACKING LIST

• Pressure washer

• Quick start guide

• Operator’s manual

• Spray gun

• Extension lance with quick-connect fitting

• High pressure hose

Upper Gun Hook

• Upper frame

• Spray gun hook (upper)

• Spray gun hook (lower)

• Spray nozzles (4) - 0°, 25°, 40° and soap nozzle

• Foot (1)

• Nozzle cleaner

Lower Gun Hook &

M6 Screw & Lock Nut

Four Nozzles &

Nozzle Cleaning Tool

Foot & M8 Lock Nut

WARNING: Do not attempt to assemble or operate this pressure washer until you have read and understood
this entire manual. If you have any problems assembling or operating this unit, please call [phone] M-F 8-5
CST for customer service.

WARNING: Do not operate this pressure washer if any of the parts are damaged or missing until the part is
replaced. Using this product with damaged or missing parts can cause damage to the machine or result in serious
injury or death.

Lance Spray Gun

8