Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years
of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings,
and cautions. If you use your tool properly and for intended purpose, you will enjoy years of safe,
reliable service.
NEED HELP? CONTACT US!
Have product questions? Need technical support?
Please feel free to contact us at:
800-232-1195
(M-F 8AM-5PM CST)
techsupport@wenproducts.com
WENPRODUCTS.COM
TABLE OF CONTENTS
Technical Data
General Safety Rules
Specific Rules for Pressure Washers
Electrical Information
Get to Know Your Pressure Washer
Assembly
Operation
Maintenance & Care
Troubleshooting
Exploded View and Parts List
Warranty Statement
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TECHNICAL DATA
Model Number:
Motor:
Rated Pressure:
Max Pressure:
Max Flow:
Rated Temperature:
Max Inlet Pressure:
Hose Length:
Power Cord Length:
Soap Tank Capacity:
Weight:
PW20
120V, 60Hz, 14.5A
1450 PSI
2030 PSI
1.76 GPM
32° to 104° F
101 PSI
20 ft
36 ft
30 fl oz (.23 gal)
21 lbs
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IMPORTANT SAFETY INSTRUCTIONS
Safety is a combination of common sense, staying alert and knowing how your tool works.
SAVE THESE SAFETY INSTRUCTIONS.
WARNING: To avoid mistakes and serious injury, do not plug in your tool until the following steps
have been read and understood.
READ and become familiar with this entire instruction manual. LEARN the tool’s applications, limitations, and
possible hazards.
STAY ALERT. Watch what you are doing and use common sense when operating your tool.
DO NOT USE the tool while you are tired or under the influence of drugs, alcohol, or medication. A moment of
inattention during operation may result in serious bodily injury.
NEVER LEAVE YOUR UNIT RUNNING WHILE UNATTENDED. Unplug the unit before leaving for extended periods of time.
DO NOT OVERREACH. Keep proper footing and balance at all times. This enables better control of the unit in
unexpected situations and will also prevent you from falling down and embarrassing yourself in front of your cool
neighbor Greg. Hold the handles firmly to avoid injury. When stepping backwards, be cautious about any obstacles
beneath your feet or behind you in order to avoid falling.
READ the operator’s manual carefully. Learn your tool’s applications and limitations as well as the specific potential hazards related to this machine. Do not use this machine for any purpose other than the one for which it was
designed. Otherwise, you may cause mechanical defaults, serious damage or personal injury.
PRELIMINARY UNIT INSPECTION: thoroughly inspect the unit before operation. Make sure all
the parts are secured and installed correctly. If you notice any abnormalities, do not use the machine
until it has been properly repaired. Always perform a test run the first time you use the tool or after
replacing parts to ensure that the unit is functioning properly.
MALFUNCTIONING SWITCH: do not use the tool if the switch does not turn it on and off. Any electrical appliance that cannot be controlled by the switch is not safe to use and must be repaired.
Before servicing, cleaning or removing of any part, shut off power and relieve pressure.
Read all the instructions before using the product.
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SPECIFIC RULES FOR PRESSURE WASHERS
CAUTION: Misuse of this pressure washer can damage it and shorten its life. Only use the pressure washer for
its intended purposes.
The high pressure stream of water can cut through skin and cause serious injury. Do not aim the stream of water
at yourself or at any one else, including animals. Hoses and tubes can become damaged from coming in contact
with a hot surfaces. Always double check the hose for perforations before starting up the machine.
INJECTION HAZARD: this equipment can cause serious injury if the spray penetrates the skin. Do not point
the gun at anyone or any part of the body. In case of penetration, seek medical aid immediately.
This system is capable of producing over 13,000 kPa. To avoid rupture and injury, do not operate this pump with
components rated less than 13,000 kPa working pressure (including but not limited to spray guns, hoses and hose
connections).
Kickback from operation can cause the user to fall down. Always operate the pressure washer on a level and nonelevated surface to prevent the risk of falling.
Don’t pressure wash the pressure washer. Do not spray the power source or the outlet. Wear rubber-soled shoes
during operation.
Always wear safety goggles to protect from possible mishaps with the stream or detergents. Always be aware of the
dangers associated with the detergents and chemicals that you are working with.
Attach all hoses before starting the unit. Have damaged items repaired or replaced as necessary. Do not use plugs
or cords that show signs of damage such as broken or cracked insulation.
To reduce the risk of injury, close supervision is necessary when a product is used near children.
Know how to stop the product and bleed pressures quickly. Be thoroughly familiar with the controls.
Do not operate the product when fatigued or under the influence of alcohol or drugs.
Keep operating area clear of all persons and animals.
Do not overreach or stand on unstable support. Keep good footing and balance at all times.
Follow the maintenance instructions specified in the manual.
This product is provided with a ground fault circuit interrupter built into the power cord plug. If replacement of
the plug or cord is needed, use only identical replacement parts.
WARNING: risk of injection or injury to persons - do not direct discharge stream at persons or animals.
Safety is a combination of common sense, staying alert and knowing how your tool works.
SAVE THESE SAFETY INSTRUCTIONS.
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ELECTRICAL INFORMATION
DO NOT MODIFY THE PLUG PROVIDED. If it will not fit the outlet, have the proper outlet installed by a
licensed electrician.
EXTENSION CORDS
WARNING: Do not expose to rain or use in damp locations. Only use with an extension cord suitable
for outdoors.
NOTE: Because the electric pressure washer already includes a 36 foot power cord, we do not recommend using
any additional extension cord longer that 25 feet.
Extension Cord Recommendations
Cord Length
Wire Gauge14 gauge
rating. When in doubt, use a heavier cord. The smaller the gauge number, the heavier the cord.
Make sure your extension cord is properly wired and in good condition. Always replace a damaged extension cord
or have it repaired by a qualified person before using it. Protect your extension cords from sharp objects, excessive
heat and damp/wet areas.
Use a separate electrical circuit for your tools. This circuit must not be less than a #12 wire and should be protected
with a 15 A time-delayed fuse. Before connecting the motor to the power line, make sure the switch is in the OFF
position and the electric current is properly rated for this item. Running at a lower voltage will damage the motor.
Do not abuse extension cord and do not yank on any cord to disconnect. Always disconnect the extension cord
from the receptacle before disconnecting the product from the extension cord.
GROUND FAULT CIRCUIT INTERRUPTER PROTECTION
This pressure washer is provided with a ground-fault circuit-interrupter (GFCI) built into the plug of the powersupply cord. This device provides additional protection from the risk of electric shock. Should replacement of the
plug or cord become necessary, use only identical replacement parts that include GFCI protection.
25 ft.
Make sure your extension cord is in good condition. When using an extension cord, be sure to use one heavy enough to carry the current your
product will draw. An undersized cord will cause a drop in line voltage
resulting in loss of power and overheating. The table to the left shows the
correct size to be used according to cord length and nameplate ampere
SERVICING OF A DOUBLE-INSULATED APPLIANCE
In a double-insulated product, two systems of insulation are provided instead of grounding. No
grounding means is provided on a double-insulated product, nor should a means for grounding be
added to the product. Servicing a double-insulated product requires extreme care and knowledge of the system,
and should be done only by qualified service personnel. Replacement parts for a double-insulated product must
be identical to the parts they replace. A double-insulated product is marked with the words “DOUBLE INSULATION” or “DOUBLE INSULATED.” The symbol (right) may also be marked on the product.
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