4002910
2000 PSI ELECTRIC
PRESSURE WASHER
For replacement parts visit
WENPRODUCTS.COM
Model # PW19
bit.ly/wenvideo
IMPORTANT:
Your new tool has been engineered and manufactured to WEN’s highest standards for dependability, ease
of operation, and operator safety. When properly cared for, this product will supply you years of rugged,
trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If
you use your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.
NEED HELP? CONTACT US!
Have product questions? Need technical support?
Please feel free to contact us at:
800-232-1195
(M-F 8AM-5PM CST)
techsupport@wenproducts.com
NOTICE: Please refer to wenproducts.com for the most up-to-date instruction manual.
WENPRODUCTS.COM
TABLE OF CONTENTS
Technical Data
Safety Introduction
Pressure Washer Safety Rules
Electrical Safety Rules
Know Your Pressure Washer
Assembly & Adjustments
Operation
Maintenance & Storage
Troubleshooting
Exploded View and Parts List
Warranty Statement
TECHNICAL DATA
Model Number:
Motor:
Rated Pressure:
Maximum Pressure:
Maximum Flow Rate:
Rated Water Temperature:
Maximum Inlet Pressure:
Minimum Inlet Pressure:
High Pressure Hose Length:
Power Cord Length:
Detergent Bottle Capacity:
Pressure Washer Dimensions:
Pressure Washer Weight:
2
3
4
6
7
8
10
12
13
14
16
PW19
AC 120V, 60Hz, 13A
1300 PSI
2000 PSI
1.6 GPM
32° to 104° F
60 PSI
30 PSI
16.5 ft
36 ft
13 fl. oz.
15-3/4 x 9 x 12 in.
14.3 lbs
2
SAFETY INTRODUCTION
Thanks for purchasing the WEN Pressure Washer. We know you’re excited to put your machine to work, but first,
please take a moment to read through the manual. This manual provides information regarding potential safety concerns, as well as helpful assembly and operating instructions. Safety is a combination of common sense, staying alert,
and knowing how your tool works. Safe operation of this tool requires that you read and understand this operator’s
manual and all labels affixed to the tool.
SAFETY ALERT SYMBOL: Indicates danger, warning, or caution. The safety symbols and the
explanations with them deserve your careful attention and understanding. Always follow the safety
precautions to reduce the risk of fire, electric shock and personal injury. However, please note that
these instructions and warnings are not substitutes for proper accident prevention measures.
WARNING: Do not attempt to operate this tool until you have thoroughly read and understood all instructions,
safety rules, etc., contained in this manual. Please keep this manual available to all users during the entire life of the
tool. Review it frequently to maximize safety for both yourself and others.
NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur. WEN reserves the right to change this product and specifications at any time without prior notice.
3
PRESSURE WASHER SAFETY RULES
WARNING: To avoid mistakes and serious injury, do not plug in your tool until you have read and
understood the following safety rules. Learn the tool’s applications, limitations, and possible hazards to
maximize your safety and the lifetime of the tool.
BEFORE OPERATION
1. KNOW YOUR TOOL. Be thoroughly familiar with the controls of your pressure washer. Know how to stop
the water pressure quickly by releasing the trigger, shutting off the unit and turning off the water supply.
2. USE SUITABLE COMPONENTS. This system is capable of producing pressure up to 2000 PSI/13,800 kPa.
To avoid rupture and injury, do not operate this pump with components rated less than 2000 PSI/13,800 kPa
working pressure (including but not limited to spray guns, hoses and hose connections).
3. OPERATING ENVIRONMENT. Keep bystanders, children and animals at a safe distance away from the
work area. Do not operate near flammable materials or explosive vapors.
4. WEAR SAFETY EQUIPMENT. For protection against injury, wear safety goggles and ear protection. Wear
rubber-soled shoes during operation to reduce the risk of electric shock.
5. PRELIMINARY UNIT INSPECTION. Thoroughly inspect the unit and accessories prior to operation. Make
sure all the parts are secured and installed correctly. Do not use plugs or cords that show signs of damage such as
broken or cracked insulation. Have damaged items repaired or replaced as necessary. Always perform a test run
the first time you use the tool or after replacing parts to ensure that the unit is functioning properly.
6. MALFUNCTIONING SWITCH. Do not use the tool if the switch does not turn on and off. Any electrical appliance that cannot be controlled by the switch is not safe to use and must be repaired.
7. DETERGENT SAFETY. Always be aware of the dangers associated with the detergents and chemicals that
you are working with. Follow the warnings and instructions that come with your detergent for proper use.
WATER SUPPLY REQUIREMENTS
1. COLD WATER ONLY. Use the pressure washer with cold water only. The water supply temperature must
not exceed 104°F/40°C.
2. POTABLE WATER RESTRICTIONS. When connecting the water inlet to the water supply mains, local
regulations of your water company must be observed. In some areas the unit MUST NOT be connected directly
to the public drinking water supply. This is to ensure that there is no feedback of chemicals into the water supply.
If connection is made to a potable water system, the system MUST be protected against backflow. Direct connection via a receiver tank or backflow preventer, for example, is permitted.
3. AVOIDING DIRT. Always prevent debris from being drawn into the unit by using a clean water source. Dirt
in the feed water will damage the unit. Your washer is pre-installed with a water filter inside the water inlet. Inspect
and clean the filter regularly. Never use the pressure washer to draw in water contaminated with solvents, e.g. paint
thinners, gasoline, oil, etc.
4. WATER FLOW. The garden hose must be at least 5/8 inch in diameter. Flow rate of water supply must not
fall below 2 GPM (gallons per minute).
4
PRESSURE WASHER SAFETY RULES
OPERATING THE PRESSURE WASHER
1. STAY ALERT. Watch what you are doing and use common sense when operating your tool. Do not use the
tool while you are tired or under the influence of drugs, alcohol, or medication. A moment of inattention during
operation may result in serious bodily injury.
2. INJECTION HAZARD. The high pressure stream of water can cut through skin and cause serious injury. Keep
clear of the nozzle. Never direct the discharge stream at any bystanders, animals or your foot.
3. RISK OF EXPLOSION. Do not operate power tools in explosive atmospheres, such as in the presence of
flammable liquids, gases or dust. Do not spray flammable liquids.
4. RISK OF ELECTRIC SHOCK. Do not spray electrical apparatus and wiring. Do not spray the power source or
the outlet. Don’t pressure wash the pressure washer.
5. TOOL PURPOSE. Learn your tool’s applications and limitations as well as the specific potential hazards related
to this machine. Only use the pressure washer for its intended purposes. Otherwise, you may cause mechanical
defects, serious damage or personal injury.
6. DO NOT OVERREACH. Keep proper footing and balance at all times. This enables better control of the unit
in unexpected situations and will also prevent you from falling down and embarrassing yourself in front of your
cool neighbor Greg. When stepping backwards, be cautious about any obstacles beneath your feet or behind you
in order to avoid falling.
7. AVOID ACCIDENTAL START-UPS. Make sure the power switch is in the OFF position before connecting
the plug to a power source or carrying the tool. Engage the gun safety lock whenever the machine is not in use.
8. GUN KICKS BACK. Hold the gun firmly with both hands. Kickback from operation can cause the user to fall
down. Always operate the pressure washer on a level and non-elevated surface to prevent the risk of falling.
9. SHUT DOWN THE UNIT. Never leave your unit running while unattended. Unplug the unit before leaving
for extended periods of time.
10. MAINTENANCE. Before cleaning, changing accessories, or performing any maintenance, shut off and
disconnect the unit from the electrical supply, then relieve pressure in the washer by squeezing the trigger to
empty the washer of any residual water.
11. STORAGE. Store your machine and accessories indoors. Never store the pressure washer outdoors. If the
pump freezes, permanent damage may result. Always keep tools clean and in good working order.
12. REPLACEMENT PARTS. Use only identical replacement parts. Use of any other part can cause personal
injury and damage to the tool. Only have your power tool serviced by a qualified repair person.
Safety is a combination of common sense, staying alert and knowing how your tool works.
SAVE THESE SAFETY INSTRUCTIONS.
5
ELECTRICAL SAFETY RULES
DOUBLE-INSULATED TOOLS
Your pressure washer electrical system is double insulated, where two systems of insulation are provided instead of grounding. Double insulated tools do not need to be grounded, nor should a means
for grounding be added to the product.
IMPORTANT: Servicing a double-insulated product requires extreme care and knowledge of the system, and
should be done only by a qualified service personnel using identical replacement parts. Always use original factory
replacement parts when servicing.
1. POLARIZED PLUGS. To reduce the risk of electric shock, this equipment has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the
extension cord, reverse the plug. If it still does not fit, use a correct polarized extension cord or contact a qualified
electrician to install the proper outlet. DO NOT modify the machine plug or the extension cord in any way.
2. GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (GFCI). This pressure washer is provided
with a ground-fault circuit-interrupter (GFCI) built into the plug of the power-supply cord. This device provides
additional protection from the risk of electric shock. Should replacement of the plug or cord become necessary,
use only identical replacement parts that include GFCI protection.
3. SERVICE AND REPAIR. To avoid danger, electrical appliances must only be repaired by qualified service
technician using original replacement parts; otherwise this may result in considerable damage to the user.
GUIDELINES FOR EXTENSION CORDS
Use of an extension cord with this product is NOT RECOMMENDED. If an extension cord must be used, use
only a UL-, CSA- or ETL-rated extension cord that are intended for outdoor use to prevent electric shock. These
cords are identified by a marking, “Acceptable for use with outdoor appliances, store indoors while not in use.”
1. Only use extension cords that can handle the voltage and amperage rating of this product. The extension cord
must be 14 gauge or heavier, and the length must not exceed 25 feet.
2. Examine extension cord before use. Make sure your extension cord is properly wired and in good condition.
Always replace a damaged extension cord or have it repaired by a qualified person before using it.
3. Do not abuse extension cord. Do not pull on cord to disconnect from receptacle; always disconnect by pulling on
plug. Disconnect the extension cord from the receptacle before disconnecting the product from the extension cord.
Protect your extension cords from sharp objects, excessive heat and damp/wet areas.
4. Use a separate electrical circuit for your tool. This circuit must not be less than a 12-gauge wire and should be
protected with a 15A time-delayed fuse. Before connecting the motor to the power line, make sure the switch is in
the OFF position and the electric current is rated the same as the current stamped on the motor nameplate. Running at a lower voltage will damage the motor.
WARNING – Risk of Electrocution
• Inspect cord before using – Do not use if cord is damaged.
• Keep all connections dry and off the ground. Wear rubber boots to reduce the risk of electric shock.
• Do not touch plug with wet hands. Do not immerse the unit in water.
6
KNOW YOUR PRESSURE WASHER
Carefully unpack the tool from the packaging. Check all components and compare against the diagram below. If
any part is damaged or missing, please contact our customer service at (800) 232-1195, M-F 8-5 CST or email us
at techsupport@wenproducts.com.
Carrying Handle
High Pressure
ON/OFF Switch
Water Outlet
Water Inlet
with Filter (Back)
Hose
Detergent Bottle
(13 fl. oz.)
Spray LanceAdjustable Nozzle
(Pre-installed inside
Water Inlet)
Safety Lock
Water Inlet
Connector
Trigger
Pressure Hose
Connector
Nozzle CleanerWater Inlet Filter
7
ASSEMBLY & ADJUSTMENTS
WARNING: To avoid injury from accidental startups, be sure that the tool is switched off and disconnected from the power supply before performing assembly, inspection or adjustments.
ASSEMBLING THE HIGH PRESSURE HOSE (Fig. 1 & 2)
1. Remove the white cap. Connect the coupler end of
the high pressure hose to the pressure washer water outlet (Fig. 1). Rotate the coupler clockwise to fully tighten.
Fig. 1
ASSEMBLING THE SPRAY GUN (Fig. 3)
Insert the spray lance into the trigger gun (Fig. 3). Press in the lance against the spring tension and twist it counterclockwise (viewing from the back) into the locked position.
2. Connect the opposite end of the high pressure hose
into the connector located on the back of the gun.
Push up the lock catch to secure the hose (Fig. 2).
Hose
Connector
Lock Catch
Fig. 2
CONNECTING THE GARDEN HOSE TO THE PRESSURE
WASHER (Fig. 4 & 5)
1. Connect a garden hose (at least 5/8 inch in diameter) to a cold water supply (Fig. 4). Make sure your water supply meets the requirements stated in
“Water Supply Requirements” on page 4.
2. Run water through the garden hose for a few seconds to flush any debris
from the hose. Turn off the water supply.
3. With the water source turned off, remove the white cap and thread the
inlet adapter onto the water inlet. Connect the garden hose into the inlet
adapter and tighten the connector to secure the hose connection.
NOTE: The inlet filter is pre-installed inside the water inlet on the back of
the machine. Inspect the inlet screen and remove debris if there is any.
NOTE: There should be a minimum of 10 feet of unrestricted hose between
the pressure washer and the water supply. Do not let the hose kink.
Fig. 3
Fig. 4
Water Inlet
Adapter
Fig. 5
8
ASSEMBLY & ADJUSTMENTS
USING THE SPRAY GUN (Fig. 7)
1. The spray gun is equipped with a safety lock on the bottom of the handle. To engage safety, push out the safety
lock. To release safety, push in the safety lock. To prevent risk from accidental startups, always engage the safety
lock when not using the pressure washer.
2. The trigger starts and stops the water flow. Disengage the safety lock and pull back the trigger to begin operating
the pressure washer. Release the trigger to stop the water flow.
Trigger
Spray
Tip
USING THE ADJUSTABLE NOZZLE (Fig. 8)
The spray gun features an adjustable nozzle that lets you adjust the
spray pattern from a full fan spray (widest spray width) to a direct
stream spray (narrowest spray width).
Adjustable
Nozzle
Safety Lock
Fig. 7
Full Fan Spray
WARNING: Make sure the spray tip is pointed away
from any people or animals when adjusting the nozzle.
Always begin by spraying a testing area of the work surface using
the fan spray (widest spray width) to avoid damaging the surface.
Rotate the adjustable nozzle counterclockwise to increase the
spray width. Rotate the adjustable nozzle clockwise to decrease
the spray width.
USING PRESSURE WASHER DETERGENT (Fig. 9)
1. Fill the detergent bottle with your preferred liquid pressure
washer detergent. The bottle capacity is 13 fl. oz.
CAUTION: Use only detergents designed for pressure washers.
Follow the instructions included with your detergent about how it
should be prepared and used.
2. Remove the spray lance. Insert the detergent bottle into the
trigger gun. Press in against the spring tension and twist it counterclockwise into the locked position (Fig. 9).
3. Pull the trigger to apply detergent onto the work area. Do not
allow detergent to dry on the surface.
Direct Stream Spray
Fig. 8
Detergent Bottle
Fig. 9
9
OPERATION
WARNING: To prevent serious injury, make sure all the warnings and instructions have been read and
understood before operating this tool.
PREPARING THE PRESSURE WASHER
1. Place the pressure washer on a secure, stable surface to prevent it from tipping during operation.
2. Check that all connections have been properly installed and secured according to the instructions on page 8.
• The high pressure hose is properly fastened to the machine water outlet and the gun hose connector.
• The spray lance is properly attached to the trigger gun.
• The garden hose is properly fastened to the pressure washer’s water inlet adapter.
CAUTION: This unit is intended to be used with cold water only. Do not use hot water in this pressure washer.
3. Turn on the water supply to its maximum flow.
4. It is very important to bleed all the air out of the pressure washer before using it. Release the safety lock and
pull the trigger for a few seconds until the water flow is steady. This will allow air to escape and discharge any preexisting pressure from the gun and the hose. Then turn off the water.
OPERATING THE PRESSURE WASHER
1. Make sure the ON/OFF switch is in the OFF position. Plug the Ground Fault Circuit Interrupter (GFCI) into a matching receptacle (see page 6 for important electrical
information). We recommend that you test the GFCI as part of your startup procedure each time you use your pressure washer as instructed below.
Press the RESET button (Fig. 9), and the power indication light should turn on. Press
the TEST button, and the power indication light should turn off. DO NOT use if the
test fails. Press the RESET button again after completing the test to enable operation.
2. Point the gun at a safe direction, aimed away from any bystanders or animals. Set
the ON/OFF switch to ON (Fig. 10).
3. Hold the gun firmly and pull the trigger to begin pressure washing. Beware of
kickback when pressing the trigger.
WARNING: Never direct the water steam at people, animals or electrical
devices. The high-pressure spray can cause severe injury.
AUTOMATIC PUMP SHUTOFF/ TTS (TOTAL STOP SYSTEM)
The pressure washer is equipped with an automatic pump shutoff function that senses the water flow in the pump.
The pump will only run when the power switch is in the ON position and the trigger pulled. When the trigger
is released and no water is flowing through the pump, the motor will automatically shut off to protect the pump
from overheating, thus saving energy and prolonging pump life.
Reset
Test
Fig. 9
Fig. 10
So don’t worry if the pump shuts off when the trigger is released. Your pressure washer is still okay. Simply
squeeze the trigger again to resume pressure washing.
10
OPERATION
THERMAL PROTECTOR
Your pressure washer is also equipped with a motor thermal protector. When the motor is experiencing overload
and over heats, the thermal protector will trip to shut down and protect the motor. Wait a few minutes for the motor to cool down and the thermal protector will reset automatically.
PRESSURE WASHING TIPS
1. Before pressure washing any surface, test spray an inconspicuous area. Adjust the spray pattern and spraying
distance to achieve the optimal cleaning result and prevent damaging the surface.
2. Use caution when spraying clipped or peeling paint, as the high pressure may remove the loose paint from the
surface.
3. Pre-rinse the surface with fresh water before applying detergent.
4. When using detergent, follow the instructions that come with your detergent. In general, allow the detergent to
remain on the surface about 1-3 minutes. Do not allow detergent to dry on the surface.
5. Keep the spray nozzle approximately 6 inches from the cleaning surface. The spraying distance may vary according to the treated surface (be sure to increase the distance when rinsing sensitive or fragile surfaces). Rinse the
surface in a long sweeping motion.
6. Clean from top to bottom. When moving on to a new section of the cleaning surface, overlap the previous section to eliminate stop marks and ensure a more even cleaning result.
7. When pressure washing surfaces that may come in contact with food, flush surfaces with plenty of drinking
water after pressure washing. However, WEN does not recommend eating off of your driveway.
SHUTTING DOWN THE UNIT
When the pressure washing task has been completed, follow the steps below to shut down the unit.
1. Turn off the ON/OFF switch and unplug the power plug from the outlet.
2. Turn off the water supply.
3. Pull the high pressure gun trigger to relieve all the built-up pressure in the machine.
4. Release the trigger and engage the gun safety lock.
NOTE: To maximize safety, always engage the safety lock when the gun is not in use.
5. Disconnect the garden hose from the water inlet on the back of the unit.
6. Disconnect the high pressure hose from the pressure washer outlet.
7. Follow the instructions on the next page for properly maintaining and storing your pressure washer.
11
MAINTENANCE & STORAGE
WARNING: Risk of electric shock - Always switch off the pressure washer, disconnect the power plug
and turn off the water before performing any adjustments or maintenance.
NOTE: Replacement parts can be ordered from wenproducts.com by searching the part number (refer to the exploded view and parts list on pages 14 & 15). Use only identical replacement parts designated from your pressure
washer. Parts that wear down over the course of normal use (such as hoses, filters, nozzles, etc.) are not covered by
the two-year warranty.
HIGH PRESSURE HOSE
The high pressure hose (PW19-016) can be damaged easily and should be carefully stored. Do not kink the hose.
Do not drive vehicles or place heavy objects over the hose. Do not expose the hose to sharp objects. Don’t chew on
it either. Regularly inspect the hose for cuts, bulges, or leaks which can develop from kinking or wear. If damage is
found, replace the hose immediately to prevent serious injuries.
WATER INLET FILTER
Check the water inlet filter (PW19-025) periodically for deposits. Clean
this filter regularly for maximum performance. Remove the water inlet
filter (Fig. 11) and rinse it with warm water to clean out debris and buildup
before operating the pressure washer.
Water Inlet
Filter
SPRAY NOZZLE
Regularly clean the spray tip on the spray lance and detergent bottle to prevent the nozzle from clogging.
Make sure the power plug is disconnected, the water is turned off and all
pressure is relieved from the unit. Turn the adjustable nozzle counterclockwise to move the metal plates apart. Use a nozzle cleaner (Fig. 12) or a
needle to dislodge any foreign materials that are clogging or restricting the
spray tip.
STORING THE PRESSURE WASHER FOR EXTENDED PERIODS
1. Clean the spray nozzle and water inlet filter before storing the unit.
2. To protect and extend the life of your pressure washer, we recommended running the unit with a pump antifreeze or pump protector or a pump conditioner before storing the unit for long periods of time. Follow the directions on your preferred pump protector for proper use.
3. Store your pressure washer and accessories indoors where the temperature will stay above freezing (32°F/0°C).
Do not store it near the furnace or other sources of heat as it may dry out the pump’s seals.
4. Keep the pressure washer upright on a level surface. Cover the machine to protect it from dust. Do not allow
high pressure hose to become kinked during storage.
Nozzle Cleaner
Fig. 11
Fig. 12
PRODUCT DISPOSAL
Used pressure washers should not be disposed of with household waste. This product contains electric components
that should be recycled. Please take this product to your local recycling facility for responsible disposal and to minimize its environmental impact.
12
TROUBLESHOOTING
WARNING: Stop using the tool immediately if any of the following problems occur or risk serious personal injury. Repairs and replacements should only be performed by authorized personnel. If you have
any questions, please contact our customer service at (800) 232-1195, M-F 8-5 CST.
PROBLEM CAUSE SOLUTION
Machine doesn’t
turn on.
Machine stops during operation.
Machine pulsating
1. GFCI plug is tripped
2. Thermal protector is tripped.
3. Machine is not plugged in or
the outlet does not have adequate power.
4. Damaged power cord or
extension cord.
5. Defective power switch.
6. Circuit fuse is blown.
1. Thermal protector is tripped.
2. Nozzle partially blocked.
1. Air trapped in the inlet hose.
2. Insufficient water supply.
3. Blocked nozzle.
4. Blocked water filter.
5. Kinked hose.
1. Press “Reset” button on the GFCI plug (see page 10).
2. Switch off the machine. Wait a few minutes for motor
to cool down and protector will reset automatically.
3. Plug machine into a working outlet suitable for the
pressure washer.
4. Check power cord, extension cord and power plug.
Do not use if any cord is damaged.
5. Stop using the tool and contact customer service.
6. Have the fuse replaced by a certified electrician.
1. Switch off the machine. Wait a few minutes for motor
to cool down and the thermal protector will reset automatically.
2. Clean the nozzle (see page 12).
1. Allow the machine to run while holding the trigger
until adequate pressure returns.
2. Make sure the water supply is opened as far as possible. Check for leaks, kinks or blockage.
3. Clean the nozzle (see page 12).
4. Clean the water inlet adapter filter (see page 12).
5. Unkink the hose.
Fluctuating
Pressure
Water stream starts
and stops by itself.
Water pressure
isn’t high enough
No detergent is
coming out.
1. Pump bringing in air.
2. Dirty or broken valves.
3. Pump seals are worn out.
1. Leaking pump/spray gun.
2. Broken trigger on spray gun.
3. Ghost in machine.
1. Spray width too wide.
2. Garden hose diameter too
small.
3. Insufficient water supply.
4. Frozen pump/hose.
5. The water inlet filter is
clogged.
6. The nozzle is blocked.
Detergent Bottle nozzle is
clogged.
1. Tighten the hose connections and make sure they are
air tight. Turn off machine and purge pump by squeezing trigger gun until a steady flow of water emerges
through the nozzle.
2. Clean/replace the valves.
3. Order replacement seals (call 1-800-232-1195).
1 & 2. Call 1-800-232-1195 for assistance.
3. Persuade the ghost to leave.
1. Adjust spray width (see page 9).
2. Replace with a 5/8 inch or larger garden hose.
3. Open the water on full and check the garden hose for
leaks, kinks or blockage.
4. Thaw out your frozen stuff.
5. Remove the filter and rinse it out in warm water (see
page 12).
6. Unblock and clean the nozzle (see page 12).
Clean the nozzle.
NOTE: This pressure washer is supplied with a closed lubrication system, so no addition of oil is needed.
13
EXPLODED VIEW & PARTS LIST
14
EXPLODED VIEW & PARTS LIST
No. Part No. Description Qty.
1 PW19-001 Screw ST3.5x32 8
2 PW19-002 Housing (Left & Right) 2
3 PW19-003 Motor Cover A (Right) 1
4 PW19-004 Support Ring 6
5 PW19-005 Motor Cover B (Right) 1
6 PW19-006 Motor Case 1
7 PW19-007 Motor 1
8 PW19-008 Pump 1
9 PW19-009 Housing (Back) 1
10 PW19-010 Screw ST3.5x16 11
11 PW19-011 Support Base 1
12 PW19-012 On/Off Switch Case (Back) 1
13 PW19-013 Power Wire Sleeve 2
14 PW19-014 Screw ST2.9x13 8
15 PW19-015 High Pressure Gun 1
16 PW19-016 High Pressure Hose 1
17 PW19-017 Electric Wire Clamp 1
18 PW19-018 Power Cord with GFCI Plug 1
19 PW19-019 Housing (Front) 1
20 PW19-020 Screw ST4x20 4
21 PW19-021 On/Off Switch 1
22 PW19-022 On/Off Switch Case (Front) 1
23 PW19-023 Spray Lance 1
24 PW19-024 Detergent Bottle 1
25 PW19-025 Water Inlet Filter 1
26 PW19-026 Water Inlet Adapter 1
15
LIMITED TWO YEAR WARRANTY
WEN Products is committed to build tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to quality.
LIMITED WARRANTY OF WEN CONSUMER POWER TOOLS PRODUCTS FOR HOME USE
GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer power tools will be free from defects in material or workmanship for a period of two (2) years from date of
purchase. Ninety days for all WEN products, if the tool is used for professional use.
SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and,
to the extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of
parts, without charge, which are defective in material or workmanship and which have not been misused, carelessly
handled, or misrepaired by persons other than Seller or Authorized Service Center. To make a claim under this
Limited Warranty, you must make sure to keep a copy of your proof of purchase that clearly defines the Date of
Purchase (month and year) and the Place of Purchase. Place of purchase must be a direct vendor of Great Lakes
Technologies, LLC. Third party vendors such as garage sales, pawn shops, resale shops, or any other secondhand
merchant void the warranty included with this product. Contact techsupport@wenproducts.com or 1-800-232-1195
to make arrangements for repairs and transportation.
When returning a product for warranty service, the shipping charges must be prepaid by the purchaser. The product must be shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The product must be fully insured with a copy of the warranty card and/or the proof of purchase enclosed.
There must also be a description of the problem in order to help our repairs department diagnose and fix the issue.
Repairs will be made and the product will be returned and shipped back to the purchaser at no charge.
THIS LIMITED WARRANTY DOES NOT APPLY TO ACCESSORY ITEMS THAT WEAR OUT FROM
REGULAR USAGE OVER TIME INCLUDING BELTS, BRUSHES, BLADES, ETC.
ANY IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO ONE (1) YEAR FROM DATE
OF PURCHASE. SOME STATES IN THE U.S., SOME CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM
THE SALE OR USE OF THIS PRODUCT. SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE
IN CANADA AND FROM COUNTRY TO COUNTRY.
THIS LIMITED WARRANTY APPLIES ONLY TO PORTABLE ELECTRIC TOOLS, BENCH POWER
TOOLS, OUTDOOR POWER EQUIPMENT AND PNEUMATIC TOOLS SOLD WITHIN THE UNITED STATES OF AMERICA, CANADA AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CONTACT THE WEN CUSTOMER SUPPORT
LINE.
16
Loading...