Wells Manufacturing WRG-20CR Service Manual

231

OWNERS MANUAL

WRG-Series

Hot Dog

Roller Grill

Includes:

Installation

Operation

Use & Care

Servicing Instructions

Model WRG-20CR

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

p/n 305915 Rev. (-) ECN-12456 M231 072903 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all
manufactured by WELLS MFG. CO. is warranted against
defects in materials and workmanship for a period of one
year from the date of original installation or 18 months from
the date of shipment from our factory, whichever comes first,
and is for the benefit of the original purchaser only.

THIS WARRANTY IS THE COMPLETE AND ONLY

WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN

FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES

OF MERCHANTABILITY OR FITNESS FOR ANY

PARTICULAR PURPOSE, AND/OR FOR DIRECT,

INDIRECT OR CONSEQUENTIAL DAMAGES IN

CONNECTION WITH WELLS MFG. CO. PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Mfg. Co. for its products are based

commercial cooking equipment

SERVICE POLICY AND PROCEDURE GUIDE

ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats and replacement indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure

to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied

with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

upon the
this warranty is limited to the repair of defects without charge
by a Wells Mfg. Co. factory authorized service agency or
one of its sub-service agencies. This service will be
provided on customer’s premises for non-portable models.
Portable models (a device with a cord and plug) must be
taken or shipped to the closest authorized service agency,
transportation charges prepaid, for service. In addition to
restrictions contained in this warranty, specific limitations are
shown in the Service Policy and Procedure Guide. Wells
Mfg. Co. authorized service agencies are located in principal
cities. This warranty is valid in the United States and
Canada and void elsewhere.
Please consult your classified telephone directory, your
foodservice equipment dealer or write the Factory Service
Department, Wells Manufacturing Company, P.O. Box 280,
Verdi, Nevada 89439, phone [phone] or fax (888)
492-2782, for information and other details concerning
warranty.

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

8. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non-
warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.

9. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.

10. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

limitations in this warranty.

Seller’s obligation under

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon accep­tance of this shipment, the transportation company assumes
full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any

visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.

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TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
TROUBLESHOOTING SUGGESTIONS 7
EXPLODED VIEW 8
PARTS LIST 9
WIRING DIAGRAM 10
PARTS & SERVICE 11
CUSTOMER SERVICE DATA 11

INTRODUCTION

Thank You for purchasing this Wells Manufacturing Co. appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.

MODEL*

WRG-20CR
WRG-20SR

WRG-30CR
WRG-30SR

WRG-50CR
WRG-50SR

*CR = Coated Rollers
SR = Stainless Steel Rollers

VOLTS

1ø

120V 930W 7.8A NEMA 5-15P

208V 700W 3.0A

240V 930W 3.8A

120V 985W 8.2A NEMA 5-15P

208V 739W 3.6A

240V 985W 4.1A

120v 1425W 11.8A NEMA 5-15P

208V 1106W 5.3A

240V 1425W 5.9A

SPECIFICATIONS

WATTS AMPS POWER CORD

NEMA 6-15P

NEMA 6-15P

NEMA 6-15P

DIMENSIONS

W x H x D

17" x 12-1/2" x 20-3/4"

24" x 12-1/2" x 20-3/4"

36" x 12-1/2" x 20-3/4"

1

FEATURES & OPERATING CONTROLS

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is
agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Except as noted, disconnect this appliance from electrical power before
performing any cleaning or servicing.

DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or
over any controls, control panel or wiring.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

Roller surfaces will be very hot when in use. Contact will cause severe
injury.

Do not operate this appliance if the control panel is damaged. Do not
operate this appliance if a temperature control knob is missing. Call
your Authorized Wells Service Agent for service.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

recommended or authorized by the manufacturer or its

to prepare food for human consumption.

WARNING:

ELECTRIC

All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.

SHOCK HAZARD

CAUTION:

RISK OF
DAMAGE

DO NOT connect or energize
this appliance until all
installation instructions are
read and understood.
Damage to the appliance will
result if these instructions are
not followed.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot
to the touch and may cause
burns.

Agency approvals are pending.

AGENCY LISTING INFORMATION

3