Wells Manufacturing HC-1006, HC-1256, HC-2256 Operation Manual

WELLS BLOOMFIELD, LLC

10 Sunnen Drive P.O.Box 430195

St. Louis, MO 63143 USA

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

224

OWNERS

MANUAL

for

BUILT-IN

CERAMIC

HOTPLATES

Models:
HC-1006
HC-1256

Model HC-2256

HC-2256

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PRINTED IN UNITED STATES OF AMERICA

p/n 2M-303756 Rev. D M224 090126 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

10 Sunnen Dr., P.O.Box 430129 St. Louis MO 63143 USA

phone [phone] or fax [phone]

for information and other details concerning warranty.

Wells Bloomfield, LLC

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

224 p/n 2M-303756 Owners Manual Built-In Ceramic Hotplate

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
SPECIAL CARE INSTRUCTIONS 7
TROUBLESHOOTING 8
EXPLODED VIEW & PARTS LIST 9
WIRING DIAGRAM 12
PARTS & SERVICE 17
CUSTOMER SERVICE DATA 17

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this equipment will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this equipment, and to use and care for

the equipment in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL ELEMENT VOLTS AMPS kW FIELD WIRING

HC-1006 Single 7” 120 V 1ø 11.7 A 1.4 kW 14 ga. 75ºC

HC-1256 Single 9” 208 V 1ø 9.0 A 1.9 kW 14 ga. 75ºC

240 V 1ø 10.4 A 2.5 kW 14 ga. 75ºC

HC-2256 Dual 9” 208 V 1ø 18.1 A 3.8 kW 10 ga. 75ºC 3ø versions available
Refer to Installation
240 V 1ø 20.8 A 5.0 kW 10 ga. 75ºC Guide for details

NOTE: See installation guide for cutout dimensions

SPECIFICATIONS — EXPORT MODELS

MODEL ELEMENT VOLTS AMPS kW FIELD WIRING

HC-1256EU Single 9” 220-240V 1ø 10.4 A 2.5 kW 1.5 mm

224 p/n 2M-303756 Owners Manual Built-In Ceramic Hotplate

HC-2256EU Dual 9” 220-240V 1ø 20.8 A 5.0 kW 2.5 mm2

Refer to the Export Manual for this equipment (p/n 301399 )for specific information.

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1

FEATURES & OPERATING CONTROLS

Fig. 1 Built-In Ceramic Hotplate - Features & Operating Controls

HOTPLATE UNIT

Ceramic Top Provides smooth, low maintenance heating surface

Heating Element Provides heat for food preparation
Note: elements located under ceramic top

Hot Surface Indicator Glows whenever ceramic top
Light is above 150ºF (66ºC)

Wellsloks Unique turn-out tabs which
help secure the hotplate to
the counter

CONTROL UNIT

Fig. 2 Wellsloks

Temperature Controls Infinite switches to control
temperature of heating
elements

Power Indicator Light Glows any time temperature control is on

Name Plate Lists manufacturer, model number and serial number
Also lists voltage and wattage rating

224 p/n 2M-303756 Owners Manual Built-In Ceramic Hotplate

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is
agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect the hotplate from electrical power before performing any
maintenance or servicing.

DO NOT splash or pour water over, onto or into controls or
wiring.

Hotplate must be installed by a licensed electrician with full
knowledge of all applicable electrical codes.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

recommended or authorized by the manufacturer or its

to prepare food for human consumption.

WARNING:

ELECTRIC

All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.

SHOCK HAZARD

CAUTION:

RISK OF

DO NOT connect and/or
energize this appliance until
all installation instructions are
read and followed. Damage
to the appliance will result if
these instructions are not
followed.

DAMAGE

AGENCY APPROVAL INFORMATION

This appliance is and listed under file E6070

This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions.

Export (only) versions of this appliance meet requirements.

224 p/n 2M-303756 Owners Manual Built-In Ceramic Hotplate

3

E6070

STD 4

EXPORT MODELS
ONLY

E6070

INSTALLATION

NOTE: DO NOT discard

the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

Fig. 3 Set the Wellsloks

IMPORTANT:

Water damage caused by
failure to seat Wellsloks or
failure to install gasket or to
seal flange to counter is NOT
covered by warranty

IMPORTANT:

Contact a licensed electrician
to install and connect electrical
power to the hotplate.

IMPORTANT:

Damage due to being
connected to the wrong voltage
or phase is NOT covered by
warranty.

UNPACKING & INSPECTION

Carefully remove the hotplate from the carton. Remove all
protective plastic film, packing materials and accessories from the
hotplate before connecting the hotplate into electrical power or other­wise performing any installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the hotplate before starting any
installation.

Read and understand all labels and diagrams attached to the
hotplate.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

PREPARATION

Carefully read the Installation Instruction Sheet packed with the
hotplate for cutout dimensions and restrictions.

For wood and non combustible (I.e. metal) installation, do not install
closer than 1 inch to back and side walls, 3-5/8" between unit

Supplied gasket must be installed under the mounting flange, and the
Wellsloks turned out to seal the hotplate and control unit to the
counter.

Apply a thin bead of food-grade silicone sealant where the flange
meets the counter.

ELECTRICAL

Hotplate must be installed by a licensed electrician in accordance with
all applicable codes and ordinances.

Refer to the nameplate. Verify the electrical service power. Voltage
and phase must match the nameplate specifications. Connecting the
hotplate to the wrong voltage can severely damage the equipment or
cause noticeably decreased performance.

For supply connections, use 14 ga. (HC-1006) or 10 ga. (HC-1256
and HC-2256) copper wires suitable for at least 75ºC.

The ground lug of the hotplate and control unit must be connected to
a suitable building ground.

224 p/n 2M-303756 Owners Manual Built-In Ceramic Hotplate

4