707
OPERATION MANUAL
WATER-MAX II™
WM-TR II™
HOT WATER
DISPENSER
Includes
INSTALLATION
USE & CARE
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation,
PRINTED IN UNITED STATES OF AMERICA
p/n 306692 Rev. A ECN-13060 M707 060418 cps
LIMITED WARRANTY STATEMENT
Unless otherwise specified, all commercial cooking equipment manufactured by WELLS MFG. CO. is warranted
against defects in materials and workmanship for a period of
one year from the date of original installation or 18 months
from the date of shipment from our factory, whichever
comes first, and is for the benefit of the original purchaser
only.
THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT,
INCLUDING BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES IN CONNECTION WITH
WELLS MFG. CO. PRODUCTS. This warranty is void if it
is determined that, upon inspection by an authorized service
agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire,
flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unau-
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
thorized personnel. The prices charged by Wells Mfg. Co.
for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the
repair of defects without charge by a Wells Mfg. Co. factory
authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises
for non-portable models. Portable models (a device with a
cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for
service. In addition to restrictions contained in this warranty,
specific limitations are shown in the Service Policy and Procedure Guide. Wells Mfg. Co. authorized service agencies
are located in principal cities. This warranty is valid in the
United States and Canada and void elsewhere. Please
consult your classified telephone directory, your foodservice
equipment dealer or write the Factory Service Department,
Wells Manufacturing Company, P.O. Box 280, Verdi, Nevada 89439, phone (775) 689-5700 or (888) 492-2782, for
information and other details concerning warranty.
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
M707 p/n 306692 OpManual WM-TR II
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes
full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
xi
TABLE OF CONTENTS
WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 4
AGENCY LISTING INFORMATION 4
INSTALLATION 5
OPERATION 9
CLEANING INSTRUCTIONS 10
TROUBLESHOOTING SUGGESTIONS 12
PARTS & SERVICE 13
CUSTOMER SERVICE DATA 13
INTRODUCTION
Thank you for purchasing this Wells Manufacturing Co. appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
SPECIFICATIONS
Electrical: 208 Volts, Single Phase 30 Amps
240 Volts, Single Phase 27 Amps
NOTE: Requires a dedicated 40 Amp circuit
Plumbing: Water Inlet: 1/4” Male Flare Fitting
Supply: 1/4” Female Flare supplied by a 1/4” O.D. or larger water supply line
NOTE: If water supply run from main supply line to Water-Max™ exceeds 12 feet,
a 3/8” O.D. or larger water supply line is required.
M707 p/n 306692 OpManual WM-TR II
IMPORTANT: This dispenser must be installed in compliance with all applicable
federal, state and local codes and ordinances.
Dimensions: Height: 32-5/8”
Width: 13-1/8” (with satellite installed)
Depth: 20-3/4” (without satellite) 24” (with satellite installed)
Weight: 55 lbs. (heater assembly only, dry) 20 lbs. (satellite only, dry)
146 lbs. (operating configuration - filled, with satellite installed & filled)
62 lbs. (satellite only, filled)
1
FEATURES & OPERATING CONTROLS
WELLS
4 HEAT (AMBER)
3 REFILL (AMBER)
2 POWER (GREEN)
1 HEATER SWITCH
SATELLITE
6
POSITION
SENSOR
SATELLITE
see page 3
SATELLITE
7
CONNECTOR
NAMEPLATE
DRAIN VALVE
MOUNTING
BRACKET
9
ADJUSTABLE
LEG
15
DRAIN HOSE
W/ CLAMP
FLOW
NOZZLE
8
HEATER
DRAIN
VALVE
5
QUICK-DISCONNECT
13
14
DELIME
see page 11
DELIME
SOLUTION
BOTTLE
10
POWER
INLET
11
WATER
INLET
FITTING
12
DRAIN
FITTING
Fig. 1 Features & Operating Controls - Water Max II™ Hot Water Dispenser
ITEM DESCRIPTION NOTES
1 HEATER SWITCH Controls power to water heater, satellite heater and satellite fill
2 POWER LIGHT Indicates main power available
3 REFILL LIGHT Indicates satellite is being refilled from the main tank
4 HEAT LIGHT Indicates heater element is energized and water is heating
5 FLOW NOZZLE Satellite fill device
6 SATELLITE SWITCH Senses if satellite is in position
7
SATELLITE CONNECTOR
8 NAMEPLATE
9 ADJUSTABLE LEG
Electrical connector for satellite heater and fill
Lists manufacturer, model & serial number, voltage & wattage.
Supports unit off of counter and allows unit to be leveled
Non-skid foot resists movement of unit on counter
10 POWER INLET Electrical power fitting connects here
11 INLET FITTING Inlet water connects here
12 DRAIN FITTING Drain assembly connects here
13 MOUNTING BRACKET Stabilizes drain valve, provides place to store drain hose
14 HEATER DRAIN VALVE Allows main water heater tank to be drained for service
M707 p/n 306692 OpManual WM-TR II
15 DRAIN HOSE w/CLAMP Control and direct drain stream
2
COVER
HANDLE
NAMEPLATE
SATELLITE
CONNECTOR
S1
S6
S8
S7
FEATURES & OPERATING CONTROLS (continued)
SATELLITE ASSEMBLY
WATER LEVEL
S3
SENSOR
COVER HOLDER
S2
CLIPS
WELLS
FAUCET
S5
GUARD
DISPENSE
S4
FAUCET
BACK VIEW
Fig. 2 Features & Operating Controls - Water Max II™ 5 Gallon Satellite
ITEM DESCRIPTION NOTES
S1 COVER Forms fill funnel, allows access to tank for service
S2 COVER HOLDING CLIPS Retains cover in place
S3 WATER LEVEL SENSOR Maintains water level in tank
S4 DISPENSE FAUCET Dispense hot water here
S5 FAUCET GUARD Helps to protect faucet from damage
M707 p/n 306692 OpManual WM-TR II
S6 HANDLE Used to install/remove satellite on heater unit
S7
SATELLITE CONNECTOR
S8 NAMEPLATE
Electrical connector for satellite heater and fill
Lists manufacturer, model & serial number, voltage & wattage.
FRONT VIEW
3
PRECAUTIONS AND GENERAL INFORMATION
WARNING:
Electric
Shock hazard
All servicing requiring
access to non-insulated
electrical components
must be performed by a
factory authorized
technician.
DO NOT open any access
panel which requires the
use of tools. Failure to
follow this warning can
result in severe electrical
shock.
CAUTION:
Risk of
Damage
DO NOT connect or
energize this appliance
until all installation
instructions are read and
followed. Damage to the
appliance will result if
these instructions are not
followed.
Water-Max II™ hot water dispenser is intended for use in
commercial establishments only.
This dispenser is
preparation of food for human consumption. No other use is
recommended or authorized by the manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions.
Operating instructions,
understood by all persons using or installing this appliance.
Cleanliness of this dispenser is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
DO NOT submerge the dispenser or satellite in water. Do not splash
or pour water on, in or over any controls, control panel or wiring.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
designed to dispense hot water used in the
warnings and labels must be read and
M707 p/n 306692 OpManual WM-TR II
AGENCY LISTING INFORMATION
4