Wells WG2424G Parts List

WELLS BLOOMFIELD, LLC

10 Sunnen Dr., St. Louis, MO 63143

telephone: [phone]

fax: [phone]

www.wells-mfg.com

121

OWNERS MANUAL

COUNTERTOP
GAS
GRIDDLES

MODELS
WG2424G
WG2436G
WG3036G
WG3048G

Includes
INSTALLATION, USE & CARE
EXPLODED VIEW & PARTS LIST

Model WG2424G

FOR YOUR SAFETY

Do not store gasoline or other ammable liquids

in the vicinity of this or any other appliance.

WARNING:

Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and maintenance

instructions thoroughly before installing or servicing this equipment.

IMPORTANT:

The purchaser of this equipment must post in a prominent location instructions to be followed in the
event the user smells gas. This information shall be obtained by consulting the local gas supplier.

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.

WIRING DIAGRAM

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

p/n 2M-45324 Rev. F M225 090720

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s

obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service

agencies. This service will be provided on customer’s

premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

Wells Bloomfield, LLC

10 Sunnen Dr., P.O.Box 430129 St. Louis MO 63143 USA

phone [phone] or fax [phone]

for information and other details concerning warranty.

LIMITED WARRANTY STATEMENT

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file

“CONCEALED DAMAGE” claim with them. This

should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

SHIPPING DAMAGE CLAIM PROCEDURE

xi

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase

other than specified on equipment nameplates are

not covered by this warranty.

Conversion to correct voltage and/or phase must be

the customer’s responsibility.

3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 4
INSTALLATION 4
INITIAL ADJUSTMENT 8
OPERATION 10
CLEANING INSTRUCTIONS
Standard and GroovedGriddles 12
Chrome-Plated griddles 13
TROUBLESHOOTING SUGGESTIONS 14
WIRING DIAGRAM 15
EXPLODED VIEW & PARTS LIST 16
PARTS & SERVICE 27
CUSTOMER SERVICE DATA 27

INTRODUCTION

Thank You for purchasing this Wells Bloomeld appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL COOKING SURFACE FUEL

WG-2424G

WG-2436G

WG-3036G

WG-3046G

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

23 7/8” x 20 1/2” Natural Gas 5.0” W.C.

2 BURNER Propane 10.0” W.C.

35 7/8” x 20 1/2” Natural Gas 5.0” W.C.

3 BURNER Propane 10.0” W.C.

35 7/8” x 24” Natural Gas 5.0” W.C.

3 BURNER Propane 10.0” W.C.

47 3/4” x 24” Natural Gas 5.0” W.C.

4 BURNER Propane 10.0” W.C.

MAINIFOLD
PRESSURE

BTU/HR /BURNER BTU/HR TOTAL

25,000 BTU/hr 50,000 BTU/hr

25,000 BTU/hr 75,000 BTU/hr

25,000 BTU/hr 75,000 BTU/hr

25,000 BTU/hr 100,000 BTU/hr

1

FEATURES & OPERATING CONTROLS

IL1833

GREASE
TROUGH

GREASE DRAWER

FRONT ACCESS PANEL

GAS SAFETY VALVE

SPLASH
GUARD

GAS CONTROL KNOB

TEMPERATURE CONTROL KNOB

THERMOSTAT

ADJUSTABLE LEGS

Fig. 1 Countertop Gas Griddle - Features & Operating Controls

GAS SAFETY VALVE GAS

REMOVABLE SPLASH GUARD

FRONT ACCESS PANEL Allows access to gas control valve and themerature control thermostat.

Energizes gas valve and allows burners to light based on temp. control knob setting
and temperature sensed at griddle surface

THERMOSTAT TEMP.

CONTROL KNOB

Each section of the griddle is individually controllable.
Dial position is an indication of the temperature setting. The actual temperature at

the griddle surface will vary, depending upon the initial type and temperature of the
product, and other variables.

CONTROL VALVE

GREASE TROUGH

Provides ignition pilot ame. Allows fuel to burners only when pilot ame is

established.

Extra-wide trough with radiused corners for easier cleaning. Trough slopes toward
a large waste hole that empties into the removable grease drawer.

GREASE DRAWER Large-capacity drawer is removable through the front for easy cleaning.

Stainless steel aplash guard simplies griddle maintenance and helps to keep

grease from splattering onto adjacent walls and equipment

NAMEPLATE

(located on rear of unit)

Lists manufacturer’s information, model and serial number. Also lists fuel

requirement specications.

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is recommended or authorized by the manufacturer or its
agents.

This griddle must be installed by a technician qualied and certied or
licensed to install gas-red equipment. A licensed technician must

perform the initial startup and adjustment of this appliance.
Operators of this appliance must be familiar with the appliance use,

limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

DO NOT submerge griddle or burners in water. DO NOT splash
or pour water into interior of griddle. Burners which have been
allowed to become wet must be thoroughly dried before use.

Griddle must be operated with the supplied legs properly
installed.

The technical content of this manual, including any parts breakdown
illustrations and/or adjustment procedures, is intended for use by

qualied technical personnel only.

Any procedure which requires the use of tools must be performed by a

qualied technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

to prepare food for human consumption.

WARNING:

FIRE HAzARD

In the event a gas odor
is detected, shut down the
unit at the main gas shutoff
and contact your local gas
supplier from a neighboring

location for service

.

CAUTION:

FALL HAzARD

DO NOT stand or sit on the
griddle.

CAUTION:

FALL HAzARD

DO NOT use the griddle
as a stool or ladder.

This unit complies with NSF standard 4 only if maintained and
operated per the instructions in this manual.

This appliance meets ANSI Z83.11 specications for gas-red food

service equipment.

This appliance is CSA design certied for gas operation.

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

3

AGENCY APPROVAL INFORMATION

STD 4

INSTALLATION

NOTE: DO NOT discard

the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

DANGER:

HEALTH
HAzARD

This appliance must be
properly ventilated.
Failure to provide proper
ventilation of exhaust
gasses can result in severe
injury and death.

WARNING:

FIRE HAzARD

Do not store ammable or

combustible materials near
this appliance. The open

ame of this appliance can

cause such materials to
ignite.

NOTICE:

Manufacturer’s warranty on
this griddle is in effect only
when the appliance is installed
and operated in accordance
with these instructions and
local codes and ordinances or,
in the absence of local codes,
the National Fuel Gas Code,
ANSI Z223.1 (current edition).
The manufacturer of the
griddle assumes no liability
for any damage resulting from
failure to comply with this
notice.

UNPACKING & INSPECTION

Carefully remove the griddle from the carton. Remove all

protective plastic lm, packing materials and accessories from the

griddle before connecting the griddle to fuel gas or otherwise
performing any installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the griddle before starting any
installation.

Read and understand all labels and diagrams attached to the
griddle.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

Thoroughly clean the appliance before use. See Cleaning
Instructions, page 12.

SETUP

Supplied legs must be properly installed. Once installed, the legs
should NOT be removed.

The griddle must be leveled with a spirit level in its nal operational

position, prior to beginning the gas piping installation.

Setup the griddle only on a rm level surface. Non-combustible

material (e.g. metal, terrazzo) is required.
Adequate clearances for air openings into the cabinet must be

provided. Maintain at least 3” clearance from adjacent surfaces.

The griddle must be installed in an area with sufcient make-up air
for proper combustion, and must be installed such that the ow of

combustion and ventilation air will not be obstructed.
When used with an exhaust fan, special precautions must be

observed to avoid interference with the operation of the griddle, such
as drafts and air starvation.

The current edition of NFPA 96 (Standard for the Installation of

Equipment for the Removal of Smoke and Grease Laden Vapors from
Commercial Cooking Equipment) species ventilation requirements

to ensure the removal of exhaust gasses and products of combustion.
IT IS THE RESPONSIBILITY OF THE INSTALLER TO ENSURE
THAT THIS GAS GRIDDLE INSTALLATION CONFORMS TO ALL
APPLICABLE CODES AND ORDINANCES.

DO NOT store ammable or combustible materials on, in or near the

griddle.
The area where the griddle is installed must be kept clear of

combustibles and ammables. This includes mops, rags, grease,

wrapping paper and electric cords.

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

4

INSTALLATION

GAS APPLIANCE CODE COMPLIANCE

The installation of gas piping from the outlet side of the gas meter or
service regulator to the griddle must be performed by a technician

qualied and certied or licensed to install gas-red equipment.

A licensed and qualied technician must perform the initial startup and

adjustment of this appliance.

The installation of this gas-red appliance must conform to local

codes, or in the absence of such codes, with the current edition of
National Fuel Gas Code ANSI Z223.1.
For use in the State of Massachusetts, this appliance must be

installed in compliance with Massachusetts Fuel Gas and Plumbing

Code CMR 248.

The installation of this gas-red appliance must comply with

applicable portions of NFPA 96 for ventilation.
The venting of this appliance must not be obstructed, nor may such

venting interfere with the ow of combustion air required for proper

operation of the gas burners.
Additionally:

The gas supply line used to connect the griddle to the gas

1.
supply system must be black iron pipe, or other material as ap­proved by local ordinance for gas piping.

Gas supply piping must at least 3/4” NPT.

2.

Use pipe sealant made specically for gas piping on all pipe

3.
joints. Apply sealant sparingly to the male threads only. Sealant

must be resistant to the action of LP gas. Teon pipe

thread tape is NOT recommended for gas installations.
Verify that all supply piping is clean and free of obstructions, dirt,

4.
chips and pipe sealant compound prior to installation.

All pipe joints must be checked for leaks before lighting. Leak

5.
checks should be performed with a soap and water solution.
NEVER CHECK FOR LEAKS WITH AN OPEN FLAME.

DANGER:

FIRE AND
ExPLOSION
HAzARD

NEVER use an open ame to

check for gas leaks. Fire and
explosion may result.

IMPORTANT:

All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed
with a soap and water solution.

IMPORTANT:

Information on the
construction and installation of
ventilating hoods may be
obtained from the current
edition of NFPA 96

Standard for the Installation of
Equipment for the Removal of
Smoke and Grease Laden
Vapors from Commercial
Cooking Equipment.

Copies of this standard are
available from the
Nation Fire Protection Assn.:

NFPA
1 Batterymarch Park
P.O. Box 9101
Quincy, MA 02269-9101

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

5

INSTALLATION

DANGER:

FIRE AND
ExPLOSION
HAzARD

NEVER use an open ame to

check for gas leaks. Fire and
explosion may result.

IMPORTANT:

All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed
with a soap and water solution.

WARNING:

FIRE HAzARD

This griddle is sup­plied with a gas pressure
regulator.
Failure to properly install the
supplied regulator will result in
an extremely hazardous
condition.

Flow arrow stamped on body of
regulator must point toward the
griddle.

Regulator adjusting screw and
vent hole must point UP.

INSTALLING THE GRIDDLE

Refer to the nameplate. Verify the fuel type and pressure, which must

match the nameplate specications. Connecting the griddle to the

wrong fuel type and/or pressure will compromise the safety and/or
performance of the appliance.

The griddle must be placed in its nal operational position and

leveled front-to-back and side-to-side, with a spirit level, prior to
beginning the gas piping installation. Re-check the level of the unit
at the conclusion of the gas piping installation.

Each gas griddle is supplied with a separate gas pressure regulator.
The supplied regulator must be used, and must be installed on the
manifold pipe protruding from the rear of the griddle. Ensure that the

regulator is installed such that the ow arrow stamped on the body of

the regulator points toward the griddle. Failure to properly install the
supplied regulator will result in an extremely hazardous condition.

A moisture trap (drip leg) consisting of a tee, 4” nipple pointing down,
and cap must be installed upstream of the gas pressure regulator.

A manual gas shut-off valve may be required by local codes and is,
in any case, strongly recommended. The shut-off valve must be
installed between the gas supply piping and the gas pressure
regulator.

identify the code requirement for a shut-off valve.
Shut-off valves, moisture trap and all associated piping must be

supplied by the gas piping installer.

It is the responsibility of the gas piping installer to

IMPORTANT:

Verify fuel gas type. If the
available fuel does not match

the nameplate specication,

exchange the griddle for the
correct type. DO NOT attempt

to modify a unit in the eld to

accept a different fuel.

IMPORTANT:

Avoid damage to the regulator:
if the gas supply piping system
is pressure tested at pressures
exceeding 1/2 psig (3.45kPa)
, the griddle must be isolated
or disconnected from the gas
piping system for the duration
of the test.

Fig. 2 Gas Supply Piping

6

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

INSTALLATION

GAS PIPE PRESSURE TESTING

The main piping system must be capable of supplying the griddle with

sufcient volume/ow of fuel to satisfy the maximum operational input

requirements.
Make sure the supply piping system has been pressure tested before

the regulator and griddle are connected. If the system must be
re-tested, be sure the regulator is isolated by a manual shut-off valve,
in order to prevent damage to the regulator and gas griddle valves.

Piping and connections should be leak tested using a water/soap
solution. DO NOT USE FLAME TO CHECK FOR GAS LEAKS.

Equipment gas pressure (the pressure downstream of the pressure
regulator) may be tested by adapting a water column gauge to the
plugged ports on the main gas manifold. The pressure regulator
supplied with the Gas Griddle is factory set for a nominal gas pressure
of 5” w.c.

Be sure to remove any adapters, and to re-plug and leak check the
port before returning the griddle to service. Leak testing should be
performed using a water/soap solution. DO NOT USE FLAME TO
CHECK FOR GAS LEAKS.

GAS SUPPLY FLOW VOLUME TESTING REQUIREMENTS

While testing for adequate gas pressure, be sure all other gas
appliances that utilize the same source piping are in operation with
burners ON in order to ensure accurate operational conditions.

If ow volume in the system piping is marginal, and should other

appliances on that system not be consuming gas while testing for
pressure, the test results may be inaccurate.

IMPORTANT:
PRESSURE TESTING MUST
BE PERFORMED BY A
QUALIFIED TECHNICIAN
ONLY.

NOTE: The maximum inlet

pressure from the supply
piping must not exceed ½ p.s.i
(14” W.C.) Pressure above this
limit will damage the regulator
and gas valves.

Port for measuring outlet
gas pressure is located on
the manifold. Remove the
grease drawer to gain access.
Remove the allen head plug
sealing the test port, then
connect the hose of a water
column gauge.
Be sure to reinstall the allen
head plug at the conclusion of
testing.

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles

7