Wells WATER-MAX II Service Manual

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

OWNER’S MANUAL

WATER-MAX II™

WM-TR II™

HOT WATER

DISPENSER

INSTALLATION

USE & CARE

707

Includes

SERVICE

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PRINTED IN UNITED STATES OF AMERICA

p/n 306692 Rev. C ECN-13326 M707 070807 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

Service Department, Wells Bloomfield, LLC

P.O. Box 280, Verdi, Nevada 89439

phone [phone] or [phone]

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

M707 p/n 306692 OpManual WM-TR II

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 4
AGENCY LISTING INFORMATION 4
INSTALLATION 5
OPERATION 9
CLEANING INSTRUCTIONS 10
TROUBLESHOOTING SUGGESTIONS 14
SERVICING INSTRUCTIONS 15
PARTS & SERVICE 21
CUSTOMER SERVICE DATA 21

INTRODUCTION

Thank you for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the

appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

Electrical: 208 Volts, Single Phase 30 Amps

240 Volts, Single Phase 27 Amps

NOTE: Requires a dedicated 40 Amp circuit
Plumbing: Water Inlet: 1/4” Male Flare Fitting

Supply: 1/4” Female Flare supplied by a 1/4” O.D. or larger water supply line
NOTE: If water supply run from main supply line to Water-Max™ exceeds 12 feet,

a 3/8” O.D. or larger water supply line is required.
IMPORTANT: This dispenser must be installed in compliance with all applicable

federal, state and local codes and ordinances.
Dimensions: Height: 32-5/8”

M707 p/n 306692 OpManual WM-TR II

Width: 13-1/8” (with satellite installed)
Depth: 20-3/4” (without satellite) 24” (with satellite installed)
Weight: 55 lbs. (heater assembly only, dry) 20 lbs. (satellite only, dry)
146 lbs. (operating configuration - filled, with satellite installed & filled)
62 lbs. (satellite only, filled)

1

FEATURES & OPERATING CONTROLS

WELLS

4 HEAT (AMBER)

3 REFILL (AMBER)

2 POWER (GREEN)

1 HEATER SWITCH

SATELLITE

6

POSITION
SENSOR

SATELLITE

see page 3

SATELLITE

7

CONNECTOR

NAMEPLATE

HOSE STORAGE & DRAIN

VALVE MOUNTING BRACKET

WATER INLET

11

FITTING

ADJUSTABLE

9

LEG

DRAIN HOSE

W/ CLAMP

15

FLOW

NOZZLE

8

13

HEATER

DRAIN
VALVE

5

QUICK-DISCONNECT

14

DELIME

see page 11

DELIME

SOLUTION

BOTTLE

10

POWER
INLET

HEATER
TANK
DRAIN
FITTING

12

Fig. 1 Features & Operating Controls - Water Max II™ Hot Water Dispenser

ITEM DESCRIPTION NOTES

1 HEATER SWITCH Controls power to water heater, satellite heater and satellite fill
2 POWER LIGHT Indicates main power available
3 REFILL LIGHT Indicates satellite is being refilled from the main tank
4 HEAT LIGHT Indicates heater element is energized and water is heating
5 FLOW NOZZLE Satellite fill device
6 SATELLITE SWITCH Senses if satellite is in position
7

SATELLITE CONNECTOR

8 NAMEPLATE
9 ADJUSTABLE LEG

Electrical connector for satellite heater and fill
Lists manufacturer, model & serial number, voltage & wattage.
Supports unit off of counter and allows unit to be leveled

Non-skid foot resists movement of unit on counter
10 POWER INLET Electrical power fitting connects here
11 INLET FITTING Inlet water connects here
12 DRAIN FITTING Drain assembly connects here
13 MOUNTING BRACKET Stabilizes drain valve, provides place to store drain hose
14 HEATER DRAIN VALVE Allows main water heater tank to be drained for service

M707 p/n 306692 OpManual WM-TR II

15 DRAIN HOSE w/CLAMP Control and direct drain stream

2

COVER

HANDLE

NAMEPLATE

SATELLITE

CONNECTOR

S1

S6

S8

S7

FEATURES & OPERATING CONTROLS (continued)

SATELLITE ASSEMBLY

WATER LEVEL

S3

SENSOR

COVER HOLDER

S2

CLIPS

WELLS

FAUCET

S5

GUARD

DISPENSE

S4

FAUCET

BACK VIEW

Fig. 2 Features & Operating Controls - Water Max II™ 5 Gallon Satellite

ITEM DESCRIPTION NOTES

S1 COVER Forms fill funnel, allows access to tank for service
S2 COVER HOLDING CLIPS Retains cover in place
S3 WATER LEVEL SENSOR Maintains water level in tank
S4 DISPENSE FAUCET Dispense hot water here
S5 FAUCET GUARD Helps to protect faucet from damage
S6 HANDLE Used to install/remove satellite on heater unit
S7

M707 p/n 306692 OpManual WM-TR II

SATELLITE CONNECTOR

S8 NAMEPLATE

Electrical connector for satellite heater and fill
Lists manufacturer, model & serial number, voltage & wattage.

FRONT VIEW

3

PRECAUTIONS AND GENERAL INFORMATION

WARNING:

ELECTRIC
SHOCK HAZARD

All servicing requiring
access to non-insulated
electrical components
must be performed by a
factory authorized
technician.
DO NOT open any access
panel which requires the
use of tools. Failure to
follow this warning can
result in severe electrical
shock.

CAUTION:

RISK OF

DO NOT connect or
energize this appliance
until all installation
instructions are read and
followed. Damage to the
appliance will result if
these instructions are not
followed.

DAMAGE

Water-Max II™ hot water dispenser is intended for use in
commercial establishments only.

This dispenser is
preparation of food for human consumption. No other use is
recommended or authorized by the manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions.

Operating instructions,
understood by all persons using or installing this appliance.

Cleanliness of this dispenser is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

DO NOT submerge the dispenser or satellite in water. Do not splash
or pour water on, in or over any controls, control panel or wiring.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

designed to dispense hot water used in the

warnings and labels must be read and

AGENCY LISTING INFORMATION

This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and

STD 4

E6070

maintained according to the instructions in this manual.
This appliance is

M707 p/n 306692 OpManual WM-TR II

U Listed under UL File E6070 for 208V and 240V.

4

INSTALLATION

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all protective
plastic film, packing materials and accessories from the appliance
before connecting electrical power or otherwise performing any
installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.

Read all instructions in this manual carefully before starting installation
of this dispenser. READ AND UNDERSTAND ALL LABELS AND
DIAGRAMS ATTACHED TO THE DISPENSER.

Carefully account for all components and accessories before discarding
packing materials.

1 ea. WATER-MAX II™ HOT WATER DISPENSER
4 ea. ADJUSTABLE LEGS
1 ea. DRAIN ASSEMBLY w/ MOUNTING BRACKET
1 ea. SATELLITE TANK ASSEMBLY with LID
1 ea. PLASTIC SOLUTION BOTTLE with
QUICK DISCONNECT FITTING
1 ea. LITERATURE PACKAGE

Store these components in a convenient place for later use:

SETUP

Verify that this dispenser installation is in compliance with the
specifications listed in this manual and with local code requirements.
THIS IS THE RESPONSIBILITY OF THE INSTALLER.

Recommended height of the faucet is 38” to 42” from the floor.
However, the actual installed height may vary with the requirements of
the individual store.

The counter at the installation location must be level, provide a clear
space at least 17-1/2”” deep and must be structurally capable of safely
supporting the 150 pound weight of the Water-Max II™ and satellite
when filled with water.

Position DRAIN VALVE MOUNTING BRACKET. Install LEGS, one on
each bottom corner. Front legs retain mounting bracket. Make certain
all four legs have the NON-SKID FEET installed.

Connect DRAIN HOSE and CLAMP to DRAIN ASSEMBLY. Feed hose
through MOUNTING BRACKET from the rear, then connect assembly
to DRAIN FITTING on bottom of unit, left side near the rear of the unit.

Set Water-Max II™ upright on the counter.

M707 p/n 306692 OpManual WM-TR II

With the dispenser in its final installed location, adjust for level with the
adjustable legs. With a spirit level, check and adjust the dispenser for
level front-to-rear and side-to-side.

NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

WARNING:

RISK OF INJURY

Installation procedures
must be performed by a quali­fied technician with full knowl­edge of all applicable electrical
and plumbing codes. Failure
can result in personal injury
and property damage.

IMPORTANT: A one gallon
pitcher of water will weigh
about 8-1/2 pounds and will be
VERY HOT.

When connecting drain
assembly, be sure to connect
to the DRAIN FITTING.

(FRONT)

MOUNTING

L

BRACKET

DRAIN
ASSEMBLY

WATER INLET

FITTING

DRAIN
FITTING

ELECTRIC
SERVICE
INLET

L

5

(REAR)

BOTTOM VIEW

LL

INSTALLATION (continued)

CAUTION:

RISK OF
DAMAGE

DO NOT connect or energize
this appliance until all Installation
Instructions are read and followed.
Damage to the dispenser will
occur if these instructions are
not followed.

IMPORTANT: Water supply
MUST be a minimum of 1/4”
line, and MUST be capable of
supplying 25 p.s.i. AT ALL
TIMES during the operation of
the dispenser.

PLUMBING LINE CONNECTION

If power has been run to the dispenser, verify that the circuit breaker is
turned

Water-Max II™ must be connected to a potable water supply. Connect
to a cold water line only. Connecting to a hot water line will damage the
inlet water valve.

Minimum 1/4” copper or flex tubing supply line (3/8” minimum if run
from main supply exceeds 12 feet) with 1/4” female flare fitting.

Minimum 25 psi / maximum 75 psi water pressure at full flow.
The installation of a SHUTOFF VALVE (must be provided by plumbing

installer) on the incoming water line is required. A 1/4 turn ball valve is
recommended to minimize restricting the water flow during operation.

Installation of a PRESSURE REGULATOR and WATER HAMMER
ARRESTOR (to be provided by plumbing installer) on the incoming
water line is recommended.

Clean the incoming waterline: Run water through the line into a sink or
bucket to flush any foreign particles or debris from the waterline.

Assemble incoming water line to the inlet fitting. Turn on water supply
valve and check for leaks.

If a pressure regulator is installed, adjust pressure to 40 p.s.i.

OFF, and that the POWER SWITCH is in the OFF [O] position.

NOTICE:

WATER PIPE CONNECTIONS AND FIXTURES DIRECTLY

CONNECTED TO A POTABLE WATER SUPPLY SHALL BE SIZED,

INSTALLED AND MAINTAINED ACCORDING TO FEDERAL, STATE,

AND LOCAL ORDINANCES.

Fig. 3 1/4 Turn Ball Valve

M707 p/n 306692 OpManual WM-TR II

6