Wells Smptd User Manual
WELLS MANUFACTURING
10 Sunnen Dr., St. Louis, MO 63143
telephone: 314-678-6314
fax: 314-781-2714
www.wellsbloomfield.com
OWNERS MANUAL
WELLS
COUNTERTOP
WARMERS
THERMOSTAT
Model SW10T
CONTROL
MODELS
SMPT, SMPTD
SMPT27, SMPTD27
SW10T
TMPT, TMPTD
HMPGW
001
with
Model SMPT
Includes
INSTALLATION
USE & CARE
EXPLODED VIEW
PARTS LIST
WIRING DIAGRAM
Model TMPT
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
p/n 2M-303305 Rev. K M001 151006
LIMITED WARRANTY STATEMENT
Unless otherwise specied, all commercial cooking
equipment manufactured by Wells Manufacturing is
warranted against defects in materials and workmanship
for a period of one year from the date of original installation
or 18 months from the date of shipment from our factory,
whichever comes rst, and is for the benet of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW
OR IN FACT, INCLUDING BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE, AND/OR FOR
DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES
IN CONNECTION WITH WELLS PRODUCTS. This
warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modied, misused, misapplied, improperly installed, or
damaged in transit or by re, ood or act of God. It also
does not apply if the serial nameplate has been removed,
or if service is performed by unauthorized personnel. The
prices charged by Wells Manufacturing for its products are
based upon the limitations in this warranty. Seller’s obligation
under this warranty is limited to the repair of defects without
charge by a Wells Manufacturing factory authorized service
agency or one of its sub-service agencies. This service will
be provided on customer’s premises for non-portable models.
Portable models (a device with a cord and plug) must be
taken or shipped to the closest authorized service agency,
transportation charges prepaid, for service. In addition to
restrictions contained in this warranty, specic limitations
are shown in the Service Policy and Procedure Guide. Wells
Manufacturing authorized service agencies are located in
principal cities. This warranty is valid in the United States and
Canada and void elsewhere. Please consult your classied
telephone directory, your foodservice equipment dealer or
contact:
Wells Manufacturing
10 Sunnen Dr., St. Louis MO 63143 USA
phone (314) 678-6314 or fax (314) 781-2714
for information and other details concerning warranty.
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specied on equipment nameplates
are not covered by this warranty. Conversion to
correct voltage and/or phase must be the customer’s
responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted
for ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of nongenuine Wells parts completely voids any warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment
in this shipment was carefully inspected and packaged
by skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and le
“CONCEALED DAMAGE” claim with them. This
should be done within fteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
xi
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
WARRANTY xi
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
TROUBLESHOOTING SUGGESTIONS 8
MAINTENANCE INSTRUCTIONS 9
EXPLODED VIEW & PARTS LIST 10
WIRING DIAGRAM 18
PARTS & SERVICE 20
CUSTOMER SERVICE DATA 21
INTRODUCTION
TABLE OF CONTENTS
Thank You for purchasing this Wells Manufacturing appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
SPECIFICATIONS
MODEL DESCRIPTION VOLTS AMPS WATTS PHASE NEMA PLUG
SMPT 12” x 20” RECTANGLE.
SMPTD 12” x 20” RECTANGLE w/DRAIN 120V 13.8 1650
SMPT 12” x 20” RECTANGLE
SMPTD 12” x 20” RECTANGLE w/DRAIN
SMPT27 /
SMPTD27
SW-10T 11 Qt. ROUND 120V 6.9 825 1 4’ 5-15P
TMPT 2 - 12” x 20” RECTANGLE
TMPTD 2 - 12” x 20” RECTANGLE w/ DRAIN
TMPT 2 - 12” x 20” RECTANGLE
TMPTD 2 - 12” x 20” RECTANGLE w/ DRAIN
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
12” x 27” RECTANGLE w & w/o DRAIN
120V 13.8 1650
1 4’ 5-15P120C 11.7 1404
208/240 5.9 - 6.9 1240/1650 1 4’ 6-15P
120V 13.8 1650 1
120C 11.7 1404
208/240 6.0 - 6.9 1240/1650 1 4’ 6-15P
120V 15 1800 1 4’ 5-20P
208/240 8.7 - 10.0 1800/2400 1 4’ 6-15P
4’ 5-15P
3
FEATURES & OPERATING CONTROLS
MOUNT INTO
THREADED
HOLES IN
WARMER
FRAME
INDICATOR
LIGHT
TEMPERATURE
CONTROL
KNOB
IL2462
A. THERMOSTAT
1. On thermostatically controlled warmers, power is applied to the
heating element according to the control knob position and the
actual temperature at the temperature sensing thermobulb.
2. The desired temperature is controlled by rotating the
temperature control knob. The knob has a numeric scale, where
higher numbers correspond to higher temperature.
3. On warmers equipped with an indicator light, the light will glow
when the thermostat is calling for heat (i.e. the element is
energized).
4. The TEMPERATURE CONTROL KNOB will rotate approximately
300º, and will reach a “stop” at both ends. The OFF position is
marked.
NOTE: The dial position is an indication of the temperature
setting. Actual temperature will vary depending upon the type of
product and food consistency.
B. ADJUSTABLE LEGS
1. Countertop warmers are equipped with adjustable legs.
These legs allow for:
a. leveling the warmer
b. ventilation around the warmer, and
c. cleaning under the warmer.
2. Adjustable legs are supplied with the warmer, the legs MUST be
properly installed before the warmer is placed into operation.
TURN BOTTOM
PORTION TO
ADJUST
IL2461
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
4
PRECAUTIONS AND GENERAL INFORMATION
This appliance is intended for use in commercial establishments only.
This appliance is intended to hold pre-heated food for human
consumption. No other use is recommended or authorized by the
manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
This appliance is not jet stream approved. Do not direct water jet or
steam jet at this appliance, or at any control panel or wiring.
Do not splash or pour water on, in or over any controls, control panel or
wiring.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
Do not operate this appliance if the control panel is damaged.
Call your Authorized Wells Service Agent for service.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualied technical personnel.
Any procedure which requires the use of tools must be performed by a
qualied technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics,
parts breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
WARNING:
SHOCK HAZARD
All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.
CAUTION:
RISK OF
DAMAGE
DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance may result
if these instructions are not
followed.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
AGENCY LISTING INFORMATION
Refer to the product nameplate for the specic appliance for agency
listings. In general:
This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions.
UL Listed warmers are U Listed under UL File E6070.
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
5
STD 4
E6070
Listed
INSTALLATION
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on
the inside front cover of this
manual.
WARNING:
RISK OF INJURY
Installation procedures must
be performed by a qualied
technician with full knowledge
of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.
CAUTION
FIRE HAZARD
Avoid storing ammable or
combustible materials in, on
or near the appliance.
CAUTION
SHOCK HAZARD
The ground prong of the
electrical cord is part of a
system designed to protect
you from electrical shock. In
the event of internal damage
to the warmer. NEVER CUT
OFF THE GROUND PRONG
(large round prong). NEVER
TWIST AND ELECTRICAL
PRONG TO FIT AN EXISTING
RECEPTACLE.
Install an electrical circuit
and/or receptacle appropriate
to the voltage/amperage
requirements of the appliance.
IMPORTANT: Damage due
to being plugged into wrong
voltage is NOT covered by
warranty.
UNPACKING & INSPECTION
Carefully remove the appliance from the carton. Remove all protective
plastic lm, packing materials and accessories from the Appliance
before connecting electrical power or otherwise performing any
installation procedure.
Carefully read all instructions in this manual packed with the appliance
before starting any installation.
Read and understand all labels and diagrams attached to the
appliance.
Carefully account for all components and accessories before discarding
packing materials. Store all accessories in a convenient place for later
use.
SET-UP NOTES
1. Setup the appliance only on a rm, level, non-combustible
surface. Verify local codes for requirements. Concrete, tile,
terrazzo or metal surfaces are recommended. Metal over
combustible material may not meet code for non-combustible
surfaces.
2. Install one adjustable leg at each corner of the unit by
screwing the leg into the tting on the bottom. With a spirit
level, check that the appliance is level front-to-back and
side-to-side. Verify that the unit sits rmly ON ALL FOUR LEGS.
3. The lower portions of the legs are adjustable by turning; adjust
as required to level the appliance. All four legs must be adjusted
to rmly contact the counter in order to prevent tipping.
4. Avoid storing ammable or combustible materials in, on or near
the appliance.
ELECTRICAL HOOK-UP
1. Refer to the nameplate. Verify the electrical service power.
Voltage and phase must match the nameplate specications.
Plugging the warmer into the wrong voltage can severely
damage the unit or cause noticeable decreased performance.
2. Your warmers is equipped with a grounded electrical cord.
This cord must be plugging into a properly grounded electrical
receptacle.
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
6
OPERATION
WET OR DRY OPERATION for WARMERS
1. Carefully read the description of the warmer operation on the
specication sheet.
2. a. Most warmers are designed for WET OR DRY operation.
b. Warmers may be used wet, or may be used dry. However
warmers may NOT be used wet-to-dry or dry-to-wet unless
they have been allowed to cool to room temperature
between the change in wet or dry operation.
c. Wells Manufacturing recommends operating WET for
consistent food heating.
d. If your wet-operation warmer is allowed to run dry, turn it
OFF and allow to cool to room temperature before adding
water.
3. If the warmer is to be used for WET operation, add approximately
1” of hot tap water before turning the warmer on. Use of hot
water will allow a faster preheat.
a. Check the water level frequently and add hot water as
necessary to prevent the warmer from running dry. Do not
add water to the warmer if it has run dry.
b. If your wet-operation warmer is allowed to run dry, turn it
OFF and allow to cool to room temperature before adding
water.
4. Damage caused by allowing a wet-operation warmer to
run dry, is NOT covered by warranty. Damage caused
by adding water to a dry warmer when hot is NOT
covered by warranty.
PRE-HEATING THE WARMER
1. Place desired pan(s) or inset(s) with appropriate adapter top on
warmer.
a. Insets are available as accessories in 2½ qt., 4qt., 7 qt.,
and 11 qt. sizes with lids and adapter tops.
b. For dry operation, a 6” deep pan or inset is recommended.
2. Turn temperature control to HI or highest temperature setting.
3. Allow warmer to preheat for approximately 30 minutes, then set
the control for the desired temperature. Be sure to keep the
warmer covered during preheat and operation.
OPERATION
1. Always use an inset. DO NOT place food directly into the warmer.
2. Check water level in wet-operation warmer frequently during
use. Running warmers dry will lower the temperature of the
food in the insert pan, and may damage the warmer.
3. Alternating between wet and dry operation in any individual
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
warmer is not recommended.
4. DO NOT use metal tools, steel wool, or caustic or abrasive
cleanser to clean warmer pan.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
CAUTION:
SHOCK HAZARD
DO NOT splash or pour water
onto control panel or wiring.
Always use an inset.
DO NOT place food directly
into the warmer.
Always pour hot water into the
warmer before it is preheated.
DO NOT pour water into a
dry, heated warmer. This may
damage the unit.
DO NOT put ice into a
warmer pan. This will cause
condensation on the inside of
the warmer. Damage caused
by condensation is NOT
covered by warranty.
Stir thick food items frequently
to keep food heated uniformly.
Keep insets covered to
maintain food quality and
temperature.
7
CLEANING INSTRUCTIONS
CAUTION:
SHOCK HAZARD
Do NOT splash or pour water
into or over any control panel
or wiring.
CAUTION:
SHOCK HAZARD
Disconnect warmer from
electric power before cleaning
CAUTION:
BURN HAZARD
Allow warmer to cool
completely before cleaning.
CAUTION:
SHOCK HAZARD
DO NOT submerge warmer
in water.
DAILY CLEANING INSTRUCTIONS
PREPARATIONS: Turn control knob(s) to OFF. Unplug the warmer.
Allow warmer to cool before proceeding.
Remove any insets, pans and/or adapter tops
Drain or remove water from well if used for wet
operation.
FREQUENCY: Minimum - daily.
TOOLS: Mild Detergent
Solution: 10 Parts Warm Water to 4 Parts
Vinegar
Plastic Scouring Pad
Clean Cloth or Sponge
1. Wipe entire unit down using a clean cloth or sponge and mild
detergent.
2. Use a plastic scouring pad to remove any hardened food
particles or mineral deposits.
IMPORTANT: DO NOT use steel wool for cleaning.
3. Rinse warmer thoroughly with a vinegar and water solution to
neutralize all detergent cleanser residue.
4. Inspect warmer tank for damage. Damage to the outer body
may allow grease and water to leak into insulation and heating
element, causing a potential re and/or electric shock hazard.
Contact your Authorized Wells Service Agency to inspect the
warmer if you suspect water or grease contamination.
5. Add proper amount of warm water. Reconnect warmer to
electric power. Turn control knob(s) ON and check for proper
operation.
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
8
CLEANING INSTRUCTIONS (continued)
WEEKLY CLEANING INSTRUCTIONS
PREPARATIONS: Remove any insets, pans and/or adapter tops.
Drain or remove water from well if used for wet
operation.
FREQUENCY: Weekly, or whenever lime or scale is seen
accumulating on the sides of the warmer pans.
TOOLS: Commercial Delime Cleaner
Plastic Scouring Pad
Clean Cloth or Sponge
1. Add water to pans until water is at normal operating level
(1” - 1 1/2” deep) or covers accumulated scale.
2. Heat water to maximum temperature (190ºF or higher).
3. Pour contents of one package of commercial delime cleaner
into each warmer pan. Stir to dissolve cleaner. Turn heat
control OFF. Cover pans.
4. Allow solution to soak at least one hour, or overnight for heavy
scale buildup.
5. Drain hot water from pans. Scrub with a plastic scouring pad.
Rinse thoroughly with hot water, then dry.
6. Rell pans with hot tap water and resume operation.
7. Heavy scale buildup may require additional treatments.
CAUTION:
CHEMICAL BURN
HAZARD
Deilimng chemicals may be
caustic. Wear appropriate
personal protective equipment.
Follow cleaner manufacturer’s
instructions for safest use.
001 p/n 2M-303305 Owners Manual CT Warmers / Thermostat Control
9
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