Wells SC-11 Installation Manual

WELLS MANUFACTURING

265 Hobson Street Smithville, Tennessee 37166 U.S.A.

telephone: [phone]

fax: [phone]

www.wells-mfg.com

OWNER'S MANUAL

WELLS

COUNTERTOP FOOD

WARMERS & SOUP

COOKERS

MODELS

DELUXE

SC-7

004

Deluxe Package
Soup Cooker with
Accessories

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

SC-11

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

SC-7 Soup Cooker

IMPORTANT: DO NOT DISCARD THIS MANUAL

this appliance. Additional manuals are available from your WELLS DEALER.

2M-307932 Rev. B

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PRINTED IN UNITED STATES OF AMERICA

03/18

LIMITED EQUIPMENT WARRANTY

Wells Manufacturing warranties new products to be free from defects
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or

repaired by Wells or a Wells-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Wells­authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.

In all cases, the nearest Wells-authorized service agency must be used.

Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agency, transportation prepaid .

CO NTAC T

Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone [phone]

Fax [phone]

Email [e-mail]

www.wells-mfg.com

WARRAN

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been installed, cleaned, maintained,
or used in accordance with the directions published in the appropriate

installation sheet and/or owner’s manual as well as national and local

codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls, air

and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment,
or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety controls,
or reset buttons.

• Replacement of broken or damaged glass components, quartz heating
elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and hotplates,
including but not limited to burners, grates, and radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily cleaning
routine. such as but not limited to silicone belts, PTFE non-stick sheets,
knobs, control labels, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have
been field-repaired instead [eg. field-welded fry pots].

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional and/or
extended warranties.

TY EXCLUSIONS

PRODUCTS PARTS LABOR

universal ventless hoods 2 years 1 year

canopy hoods 2 years 1 year

“Cook’n Hold” equipment [HW10,

HWSMP, LLSC7, LLSC7WA, LLSC11,

2 years 1 year

an d LLSC 1 1WA]

cast iron grates, burners, and burner

shields

original Wells parts sold to repair

Wells equipment

1 year

90 days

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z22393 • Rev A • 02.2018

TABLE OF CONTENTS

WARRANTY
SPECIFICATIONS 1
FEATURES
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATI
OPERATION 5
CLEANI
MAINTENANCE INSTRUCTIONS 8
TROUBLESHOOTING SUGGESTIONS 10
EXPLODED VIEW & PARTS LIST 11
PARTS & SERVICE 14
CUSTOMER SERVICE DATA 17

& OPERATING CONTROLS 2

ON 4

NG INSTRUCTIONS 7

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the

appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL DESCRIPTION VOLTS WATTS PHASE POWER CORD

SC-7 7 QT. ROUND 120 850 1 4’ NEMA 5-15P

SC-11 11 QT. ROUND 120 1100 1 4’ NEMA 5-15P

DeLuxe Cooker

DeLuxe Package

11 QT. ROUND 120 1000 1 4’ NEMA 5-15P

004 p/n 2M-307932 Owners Manual Countertop Soup Cookers

1

FEATURES & OPERATING CONTROLS

A. THERMOSTAT

WARNING:

SHOCK HAZARD

All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.

IMPORTANT:

Temperature adjustment on
model 6411S must be
performed by a qualified
technician.

1.

2.

3. 6411S:

Soup Cooker and Cook ’N Hold Warmers are thermo
controlled. Power is applied to the heating element accordi
to the control knob position and the actu
sensing elem

Deluxe, SC-7 and SC-11:
The desired temperature is controlled by
TEMPERATURE CONTROL KNOB. The kn
printed “arrow” which points to specific functions
HOLD), or to a graphic scale where “wider” corresponds to
higher temper

Power is controlled by the front panel ON/OFF SWIT
Temperature is controlled by a thermo
135ºF.
NOTE:
The setpoint temperature may be adjusted by removi
the button plug on the back of the warmer and turning
temperature control sh

statically

ng

al temperature at the

ent.

rotating the

ob may have a

(e.g. COOK,

ature.

CH.

stat is factory set for

ng

the

aft.

M

E

D

I

U

M

PREHEAT

H

I

G

H

OFF

W

O

L

KNOB FOR Deluxe, SC-7
and SC-11 SOUP COOKERS

004 p/n 2M-307932 Owners Manual Countertop Soup Cookers

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
consumption. No other use is
manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all in
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintena

This appliance is not jet stream approved. Do not direct water jet or
steam jet at this ap
splash or pour water on, in or over any controls, control panel or
wiring.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

Do not operate this appliance if the control panel is damaged. Call
your Authorized Wells Service Agent for service.

The technical content of this manual, including any wiring diagrams,
schemati
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified te

This manual is considered to be a permanent part of the appliance.
This ma
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

cluded cleaning instructions and schedules to ensure the

nce or servicing.

pliance, or at any control panel or wiring. Do not

cs, parts breakdown illustrations and/or adjustment

chnician.

nual and all supplied instructions, diagrams, schematics, parts

to hold pre-heated food for human

recommended or authorized by the

WARNING:

SHOCK HAZARD

All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical
shock.

CAUTION:

RISK OF
DAMAGE

DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance may result if
these instructions are not
followed.

CAUTION:

HOT SURFACE

Exposed
to the touch and may cause
burns.

surfaces can be hot

This appliance is made in the USA. Unless otherwise noted, this

nce has American sizes on all hardware.

applia

Refer to the product nameplate for the specific appliance for agency
listings. In general:

This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions.

UL Listed warmers are

004 p/n 2M-307932 Owners Manual Countertop Soup Cookers

U Listed under UL File E6070.

3

AGENCY LISTING INFORMATION

STD 4

E6070

UL Listed Warmers

INSTALLATION

: DO NOT discard

NOTE

the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

WARNING:

RISK OF INJURY

Installation procedures must
be performed by a qualified
technician with full knowledge
of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.

CAUTION

FIRE HAZARD

Avoid storing flammable or
combustible materials in, on or
near the appliance.

CAUTION

SHOCK HAZARD

The ground prong of the
electri

cal cord is part of a
system designed to protect
you from electrical shock. In
the event of internal damage
to the warmer. NEVER CUT
OFF THE GROUND PRONG
(large round prong). NEVER
TWIST AND ELECTRICAL
PRONG TO FIT AN
EXISTING RECEPTACLE.
Install an electrical circuit and/
or receptacle appropriate to
the voltage/amperage
requirements of the appliance.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
Appliance before connecting electrical power or otherwise performing
any installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.

Read and understand all labels and diagrams attached to the
appliance.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

SET-UP NOTES

Setup the appliance only on a firm, level, non-comb

1.
surface. Verify local codes for requirements. Concrete
terrazzo or metal surfaces are recommended. Metal ov
combustible material may not meet code for non-combustibl

urfaces.

s

2.

Avoid storing flammable or combustible materials in, on or ne

appliance.

the

ELECTRICAL HOOK-UP

Refer to the nameplate. Verify the electrical service powe

1.
Voltage and phase must match the nameplate specifications
Plugging the warmer into the wrong voltage can seve
damage the unit or cause noticeable decreased perfor

2.

Your warmers is equipped with a grounded electrical
This cord must be plugging into a properly grounded electric
receptac

le.

ustible

, tile,

er

e

r.

rely

mance.

cord.

al

ar

.

004 p/n 2M-307932 Owners Manual Countertop Soup Cookers

IMPORTANT: Damage due to
being plugged into wrong
voltage is NOT covered by
warranty.

4