Wells RW-2HD Operators Manual

Model RW2HD

WELLS MANUFACTURING

265 Hobson Street, Smithville, Tennessee 37166

telephone: [phone]

fax: [phone]

www.wells-mfg

.com

OWNERS MANUAL

FREE STANDING

DRAWER WARMERS

with THERMOSTATIC

CONTROL

MODELS

RW1HD
RW2HD
RW3HD

041

RWN1
RWN2
RWN3

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

Model RWN2

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PARTS LIST

WIRING DIAGRAM

2M-303335 Rev. G

03/18

LIMITED EQUIPMENT WARRANTY

Wells Manufacturing warranties new products to be free from defects
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or

repaired by Wells or a Wells-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Wells­authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.

In all cases, the nearest Wells-authorized service agency must be used.

Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agency, transportation prepaid .

CO NTAC T

Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone [phone]

Fax [phone]

Email [e-mail]

www.wells-mfg.com

WARRA

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been installed, cleaned, maintained,
or used in accordance with the directions published in the appropriate

installation sheet and/or owner’s manual as well as national and local

codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls, air

and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment,
or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety controls,
or reset buttons.

• Replacement of broken or damaged glass components, quartz heating
elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and hotplates,
including but not limited to burners, grates, and radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily cleaning
routine. such as but not limited to silicone belts, PTFE non-stick sheets,
knobs, control labels, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have
been field-repaired instead [eg. field-welded fry pots].

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional and/or
extended warranties.

NTY EXCLUSIONS

PRODUCTS PARTS LABOR

universal ventless hoods 2 years 1 year

canopy hoods 2 years 1 year

“Cook’n Hold” equipment [HW10,

HWSMP, LLSC7, LLSC7WA, LLSC11,

2 years 1 year

an d LLSC 1 1WA]

cast iron grates, burners, and burner

shields

original Wells parts sold to repair

Wells equipment

1 year

90 days

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z22393 • Rev A • 02.2018

TABLE OF CONTENTS

WARRANTY
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 6
CLEANING INSTRUCTIONS 8
TROUBLESHOOTING SUGGESTIONS 9
MAINTENANCE INSTRUCTIONS 10
EXPLODED VIEW & PARTS LIST 11
WIRING DIAGRAM 13
PARTS & SERVICE 17
CUSTOMER SERVICE DATA 17

INTRODUCTION

Thank You for purchasing this Wells Manufacturing appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.

M041 p/n 2M-303335 Owners Manual Free-Standing Drawer Warmer

MODELS

RW1HD, RWN1

RW2HD, RWN2

RW3HD, RWN3

SPECIFICATIONS

VOLTS

50/60 Hz 1ø

120 VAC 450 W 3.8 NEMA-5-15P

208/240 VAC 338/450 W 1.6/1.9 NEMA 6-15P

120 VAC 900 W 7.5 NEMA-5-15P

208/240 VAC 676/900 W 3.3/3.8 NEMA 6-15P

120 VAC 1350 W 11.3 NEMA-5-15P

208/240 VAC 1014/1350 W 4.9/5.6 NEMA 6-15P

WATTS AMPS

1

POWER

CORD

FEATURES & OPERATING CONTROLS

HUMITROL

RACK

DRAWER

INSERT PAN

AIR VENT
CONTROL

HEATING
INDICATOR

TEMPERATURE
CONTROL

DRAWER

STOP

DRAWER

ROLLER

DRAWER

SLIDE

HEATING

ELEMENT

ADJUSTABLE

LEG

ROLLER
CATCH

DRAWER

CATCH

DRAWER

GASKET

POWER CORD

DRAWER
ROLLERS

DRAWER
SLIDE

IL2929

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is intended to prepare food for human consumption. No
other use is recommended or authorized by the manufacturer or its
agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or

over any controls, control panel or wiring. Do not wash oor around

this appliance with water or steam jet.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

Heating element will be very hot when in use. Contact may cause
serious burns.

The technical content of this manual, including any wiring diagrams,

schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualied technical personnel.

Any procedure which requires the use of tools must be performed by a

qualied technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics,

parts breakdown illustrations, notices and labels must remain with the

appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

WARNING:

ELECTRIC
SHOCK HAZARD

All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical

shock.

CAUTION:

RISK OF
DAMAGE

DO NOT connect or
energize this appliance
until all installation
instructions are read and
followed. Damage to the
appliance will result if
these instructions are not

followed.

CAUTION:

HOT SURFACE

Exposed surfaces can be
hot to the touch and may
cause burns.

This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and
maintained according to the instructions in this manual.

IMPORTANT:

RW- models are NOT NSF approved for potentially hazardous foods.

This appliance is and Listed under UL File E6070 for 120V,
208V and 240V.

M041 p/n 2M-303335 Owners Manual Free-Standing Drawer Warmer

3

AGENCY LISTING INFORMATION

STD 4

E6070

E6070

INSTALLATION

IL2926

MOUNTS INTO

THREADED

HOLES IN

WARMER

FRAME

TURN BOTTOM

PORTION TO

ADJUST

NOTE: DO NOT discard

the carton or other packing

materials until you have
inspected the appliance for
hidden damage and tested
it for proper operation.
Refer to SHIPPING
DAMAGE CLAIM
PROCEDURE on the inside
front cover of this manual.

WARNING:

RISK OF
INJURY

Installation procedures
must be performed by a

qualied technician with full
knowledge of all applicable

electrical and plumbing
codes. Failure can result in
personal injury and property
damage.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all protective

plastic lm, packing materials and accessories from the Appliance

before connecting electrical power or otherwise performing any
installation procedure.

Carefully read all instructions in this manual and the Installation

Instruction Sheet packed with the appliance before starting any

installation.

Read and understand all labels and diagrams attached to the
appliance.

Carefully account for all components and accessories before discarding

packing materials. Store all accessories in a convenient place for later

use.

COMPONENTS

1 - 3 ea. DRAWERS (qty. depends on model)
1 - 3 ea. HUMITROL RACKS (if ordered with unit)

SETUP

Install adjustable legs or optional casters, one on each corner of the
appliance, in the holes provided.

Verify that the unit sits rmly on ALL FOUR legs. With a spirit level,
check that the appliance is level front-to-back and side-to-side. With

the adjustable legs, adjust as required to level the appliance. All four

legs must be adjusted to rmly contact the oor in order to prevent

tipping.

If drawers were removed during installation, install drawer(s) in unit:

a. Check the roller catch inside the cabinet. The spring-loaded roller

arm must be extended.

b. With the front of the drawer assembly tipped downward,

engage the roller on the drawer with the cabinet drawer slide.

c. Raise the drawer to the horizontal position until the drawer-

mounted slide engages the dual roller assembly on the cabinet.

d. Slide the drawer in until the catch engages. The drawer should

remain tightly closed.

e. Slide the drawer out. The drawer stop should prevent the

drawer from coming all of the way out.

f. Install drawer insert pans.

Avoid storing ammable or combustible materials in, on or near the

appliance.

4