Wells RW-26HD, RW-176HD, RWN-16, RW-16HD, RWN-2 User Manual
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WELLS MANUFACTURING COMPANY
2 ERIK CIRCLE, P. O. Box 280
Verdi, NV 89439
Customer Service (775) 345-0444 Ext.502
fax: (775) 345-0569
www.wellsbloomfield.com
OPERATION MANUAL
FREE STANDING DRAWER WARMERS
MODELS
RW-16 thru RW-36 Standard
RW-16HD thru RW-36HD and RW-176HD
042
RWN-16 thru RWN-36 Narrow
Includes
INSTALLATION and USE & CARE
Model RWN-2
Model RW-26HD
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
p/n 303334 Rev. A M042 072502 cps
LIMITED WARRANTY STATEMENT
Unless otherwise specified, all commercial cooking equipment manufactured by WELLS MFG. CO. is warranted
against defects in materials and workmanship for a period of
one year from the date of original installation or 18 months
from the date of shipment from our factory, whichever
comes first, and is for the benefit of the original purchaser
only.
THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT,
INCLUDING BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES IN CONNECTION WITH
WELLS MFG. CO. PRODUCTS. This warranty is void if it
is determined that, upon inspection by an authorized service
agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire,
flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unau-
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
thorized personnel. The prices charged by Wells Mfg. Co.
for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the
repair of defects without charge by a Wells Mfg. Co. factory
authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises
for non-portable models. Portable models (a device with a
cord and plug) must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for
service. In addition to restrictions contained in this warranty,
specific limitations are shown in the Service Policy and Procedure Guide. Wells Mfg. Co. authorized service agencies
are located in principal cities. This warranty is valid in the
United States and Canada and void elsewhere. Please consult your classified telephone directory, your foodservice
equipment dealer or write the Factory Service Department,
Wells Manufacturing Company, P.O. Box 280, Verdi, Nevada 89439, phone (775) 345-0444 or (888) 492-2782, for
information and other details concerning warranty.
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes
full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
xi
TABLE OF CONTENTS
WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 6
CLEANING INSTRUCTIONS 8
TROUBLESHOOTING SUGGESTIONS 9
MAINTENANCE INSTRUCTIONS 10
PARTS & SERVICE 11
CUSTOMER SERVICE DATA 11
INTRODUCTION
Thank You for purchasing this Wells Manufacturing Co. appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
SPECIFICATIONS
VOLTS
MODELS
RW-16 RW-16HD 120 VAC 450 W 3.8 120 VAC (L1, Neut. Gnd)
RWN-16 208 VAC 338 W 1.6 208 VAC (L1, L2, Gnd)
240 VAC 450 W 1.9 240 VAC (L1, L2, Gnd)
RW-26 RW-26HD 120 VAC 900 W 7.5 120 VAC (L1, Neut. Gnd)
RWN-26 208 VAC 676 W 3.3 208 VAC (L1, L2, Gnd)
240 VAC 900 W 3.8 240 VAC (L1, L2, Gnd)
RW-36 RW-36HD 120 VAC 1,350 W 11.3 120 VAC (L1, Neut. Gnd)
RWN-36 208 VAC 1,014 W 4.9 208 VAC (L1, L2, Gnd)
240 VAC 1,350 W 5.6 240 VAC (L1, L2, Gnd)
RW-176HD 120 VAC 550 W 4.5 120 VAC (L1, Neut. Gnd)
208 VAC 413 W 2.0 208 VAC (L1, L2, Gnd)
240 VAC 550 W 2.3 240 VAC (L1, L2, Gnd)
50/60 Hz 1ø
WATTS AMPS
POWER SUPPLY
WIRING REQUIRED
NOTE: Units with "T" in suffix (e.g. RWT-176HD) are built with the optional thermometer, and are
electrically identical to units without a "T".
1
FEATURES & OPERATING CONTROLS (continued)
2
PRECAUTIONS AND GENERAL INFORMATION
This appliance is intended for use in commercial establishments
only.
This appliance is intended
No other use is
agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or
over any controls, control panel or wiring. Do not wash floor around
this appliance with water or steam jet.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
Heating element will be very hot when in use. Contact may cause
serious burns.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
recommended or authorized by the manufacturer or its
to prepare food for human consumption.
WARNING:
Electric
Shock hazard
All servicing requiring
access to non-insulated
electrical components
must be performed by a
factory authorized
technician.
DO NOT open any access
panel which requires the
use of tools. Failure to
follow this warning can
result in severe electrical
shock.
CAUTION:
Risk of
Damage
DO NOT connect or
energize this appliance
until all installation
instructions are read and
followed. Damage to the
appliance will result if
these instructions are not
followed.
CAUTION:
Hot Surface
Exposed surfaces can be hot
to the touch and may cause
burns.
AGENCY LISTING INFORMATION
This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and
maintained according to the instructions in this manual.
Models with optional built-in thermometer are NSF approved for
potentially hazardous foods.
This appliance is
240V.
This appliance is
240V.
U Listed under UL File E6070 for 120V, 208V and
V Listed under UL File E6070 for 120V, 208V and
3
STD 4
E6070
E6070
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