WELLS BLOOMFIELD, LLC
2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439
telephone: 775-689-5703
fax: 775-689-5976
www.wellsbloomfield.com
OPERATION MANUAL
MODEL
HDW-Series
HUMIDIFIED
DRAWER
WARMERS
043
Model HDW-2
Includes
INSTALLATION
USE & CARE
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
PRINTED IN UNITED STATES OF AMERICA
p/n 305986 Rev. D ECN-13371 M043 071025 cps
LIMITED WARRANTY STATEMENT
Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are
based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:
Service Department, Wells Bloomfield, LLC
P.O. Box 280, Verdi, Nevada 89439
phone (775) 689-5707 or fax (775) 689-5976
for information and other details concerning warranty.
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
043 p/n 305986 OpM CT Humidified Drawer Warmer
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.
xi
TABLE OF CONTENTS
WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 6
Programming Instructions 7
CLEANING INSTRUCTIONS 8
PARTS & SERVICE 9
CUSTOMER SERVICE DATA 9
INTRODUCTION
Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that
it gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for
the appliance in a manner which will ensure its optimum performance.
SPECIFICATIONS
MODEL VOLTS 1ø WATTS AMPS POWER SUPPLY CORD
043 p/n 305986 OpM CT Humidified Drawer Warmer
HDW-1
HDW-2
HDW-1
HDW-2
HDWN-1
HDWN-2
HDWN-1
HDWN-2
120 1500 12.5 NEMA 5-15P
208
240
120 1500 12.5 NEMA 5-15P
208
240
1130
1500
1130
1500
5.4
6.3
5.4
6.3
NEMA 6-15P
NEMA 6-15P
1
FEATURES & OPERATING CONTROLS
NOTE: HDW-2 DUAL-DRAWER STANDARD WIDTH UNIT SHOWN.
SINGLE-DRAWER AND NARROW WIDTH UNITS ARE SIMILAR
043 p/n 305986 OpM CT Humidified Drawer Warmer
2
FEATURES & OPERATING CONTROLS (continued)
This appliance is intended for use in commercial establishments
only.
This appliance is intended
serving temperature for human consumption. No other use is
recommended or authorized by the manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
This appliance is not jet stream approved. Do not direct water jet or
steam jet at this appliance, or at any control panel or wiring. Do not
splash or pour water on, in or over any control or wiring. Do not wash
floor around this appliance with water or steam jet.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
Air and water heaters will be very hot when in use. Contact will cause
severe injury.
Do not operate this appliance if the control panel is damaged. Do not
operate this appliance if the keypad section of the control panel is torn
or broken. Call your Authorized Wells Service Agent for service.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
to hold previously prepared food at
WARNING:
ELECTRIC
All servicing requiring
access to non-insulated electrical components must be
performed by a factory authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical
shock.
SHOCK HAZARD
CAUTION:
RISK OF
DAMAGE
DO NOT connect or
energize this appliance
until all installation
instructions are read and followed. Damage to the
appliance will result if these
instructions are not
followed.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
043 p/n 305986 OpM CT Humidified Drawer Warmer
This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and
maintained according to the instructions in this manual.
This appliance is
This appliance is Listed under UL File E6070.
Listed under UL File E6070.
3
AGENCY LISTING INFORMATION
STD 4
E6070
E6070