Wells HDW-2 Operators Manual

WELLS MANUFACTURING

265 Hobson Street, Smithville, Tennessee 37166

telephone: [phone]

fax: [phone]

www.wells-mfg.com

025

HDW-2

OWNER

'S MANUAL

BUILT-IN

DISHER WELL

WARMER

MODELS

HDW-2

HDW-2D

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

2M-Z14353 Rev. E

04/2018

LIMITED EQUIPMENT WARRANTY

Wells Manufacturing warranties new products to be free from defects
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or

repaired by Wells or a Wells-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Wells­authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.

In all cases, the nearest Wells-authorized service agency must be used.

Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agency, transportation prepaid .

CO NTAC T

Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone [phone]

Fax [phone]

Email [e-mail]

www.wells-mfg.com

WARRA

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been installed, cleaned, maintained,
or used in accordance with the directions published in the appropriate

installation sheet and/or owner’s manual as well as national and local

codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls, air

and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment,
or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety controls,
or reset buttons.

• Replacement of broken or damaged glass components, quartz heating
elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and hotplates,
including but not limited to burners, grates, and radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily cleaning
routine. such as but not limited to silicone belts, PTFE non-stick sheets,
knobs, control labels, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have
been field-repaired instead [eg. field-welded fry pots].

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional and/or
extended warranties.

NTY EXCLUSIONS

PRODUCTS PARTS LABOR

universal ventless hoods 2 years 1 year

canopy hoods 2 years 1 year

“Cook’n Hold” equipment [HW10,

HWSMP, LLSC7, LLSC7WA, LLSC11,

2 years 1 year

an d LLSC 1 1WA]

cast iron grates, burners, and burner

shields

original Wells parts sold to repair

Wells equipment

1 year

90 days

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z22393 • Rev A • 02.2018

M025 2M-Z14353 Owners Manual for Built-In Disher Well Warmer

TABLE OF CONTENTS

WARRANTY
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 6
MAINTENANCE INSTRUCTIONS 7
CLEANING INSTRUCTIONS 8-9
TROUBLESHOOTING SUGGESTIONS 10
WIRING DIAGRAM 11
EXPLODED VIEW & PARTS LIST 12-13
PARTS & SERVICE 17
CUSTOMER SERVICE DATA 17

INTRODUCTION

Thank You for purchasing this Wells Manufacturing appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL VOLTS AMPS WATTS POWER SUPPLY CORD

HDW-2, HDW-2D, HDW-2F 120 VAC 1ø 2.5A 300W NEMA 5-15 PLUG

HDW-2-240V 240 VAC 1ø 1.25A 300W NEMA 6-15 PLUG

1

M025 2M-Z14353 Owners Manual for Built-In Disher Well Warmer

FEATURES & OPERATING CONTROLS

Faucet

(optional with some models)

Stand Pipe &

Drian Overflow

3/4” Drain

Power Cord

See Detail

A

Lighted

Power Switch

Nameplate

IL2157a

MOUNTING

BRACKET

Detail

A

A. CONTROLS

1. Units are equipped with a lighted power switch which illuminates when the
unit is turned on.

2. When the unit begins heating, ll the basin with water.
A temperature of 145°F to 160°F (62°C to 71°C) will be maintained.

B. MOUNTING

1. Units are equipped with Bowl Clamps (qty 3) which are designed to secure

the unit rmly in place on a stainless steel countertop.

NOTE:This appliance is designed to be used on stainless steel countertop only.

2. See the Installation Instructions, supplied with the this appliance, for
details.

C. DRAINS

1. These units are equipped with an overow drain and a Stand Pipe

Assembly. When the Stand Pipe is removed the entire bowl drains.

2

M025 2M-Z14353 Owners Manual for Built-In Disher Well Warmer

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is a perpetual-ow sink used to rinse utensils

being used for food preparation
authorized by the manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

This appliance is not jet stream approved. Do not direct water jet
or steam jet at this appliance, or at any control panel or wiring. Do
not splash or pour water on, in or over any controls, control panel or
wiring.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

Do not operate this appliance if the control panel is damaged.
Call your Authorized Wells Service Agent for service.

The technical content of this manual, including any wiring diagrams,

schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualied technical personnel.

Any procedure which requires the use of tools must be performed by a

qualied technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics,

parts breakdown illustrations, notices and labels must remain with the

appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

. No other use is recommended or

WARNING:

SHOCK HAZARD

All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.

DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe

electrical shock.

CAUTION:

RISK OF
DAMAGE

DO NOT connect or energize

this appliance until all
installation instructions are
read and followed. Damage
to the appliance may result
if these instructions are not
followed.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot
to the touch and may cause
burns.

AGENCY LISTING INFORMATION

Refer to the product nameplate for the specic appliance for agency
listings. In general:

This appliance conforms to NSF Standard 2 for sanitation only if
installed in accordance with the supplied Installation Instructions.

UL Listed warmers are U Listed under UL File E27255.

3

STD 2

E27255

UL Listed Warmers

M025 2M-Z14353 Owners Manual for Built-In Disher Well Warmer

INSTALLATION

OPTIONAL FAUCET

0.875” for Wells Supplied

NOTE: DO NOT discard

the carton or other packing

materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

WARNING:

RISK OF INJURY

Installation procedures must

be performed by a qualied
technician with full knowledge

of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.

CAUTION

FIRE HAZARD

Avoid storing ammable or

combustible materials in, on
or near the appliance.

NOTE: Damage caused

by leaks due to improper

installation is NOT covered by
warranty.

3 1/8”

IL2159a

FRONT

Faucet Other Faucets
Sizes May Vary

3 1/8”

45°

6” Dia.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all protective

plastic lm, packing materials and accessories from the Appliance

before connecting electrical power or otherwise performing any
installation procedure.

Carefully read all instructions in this manual and the Installation

Instruction Sheet packed with the appliance before starting any

installation.

Read and understand all labels and diagrams attached to the
appliance.

Carefully account for all components and accessories before

discarding packing materials. Store all accessories in a convenient

place for later use.

INSTALLATION NOTES

1. Installation and start up of built-in warmers MUST be performed
by an authorized installation company.

2. It is the RESPONSIBILITY OF THE INSTALLER to verify that

this warmer installation is in compliance with the specications listed in
this manual and on the specication sheet provided.

3. It is the RESPONSIBILITY OF THE INSTALLER to check with
the AUTHORITY HAVING JURISDICTION, in order to verify
that this warmer installation is in compliance with local code
requirements.

4. Water supply and drain installation must meet all applicable
local, state and federal plumbing codes and ordinances.

5. Refer to Installation Instructions included with the warmer for

Underwriters Laboratories conditions of acceptability, electrical
requirements and other installation concerns.

BUILT-IN WARMERS

1. This is a GENERAL GUIDE. For specic cutout dimensions

and other installation details, refer to the Installation Instructions
supplied with the warmer.

2. Cutout dimensions for disher well and optional faucet are listed on the
Installation Instructions provided with the warmer.

NOTE: Verify the dimensions are correct for the installation before

making the cutout.

3. Securing the disher well to a stainless steel countertop:

a. Verify that provided sealants are applied to the underside

of the warmer top ange prior to setting the unit into the cutout.

b.

Units are equipped with Bowl Clamps (qty 3) which are designed

to secure the unit rmly in place on a stainless steel countertop.

c. Apply a thin bead of food-grade silicone sealant around the

ange to seal it to the counter.

NOTE: IF THE WARMER IS INSTALLED ABOVE A FOOD STORAGE
CABINET. A SEALED BARRIER MUST BE PROVIDED BELOW THE
WARMER

4