Wells HC-225, HC-100, HC-125 User Manual

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

OPERATION MANUAL

COUNTERTOP

CERAMIC

HOTPLATES

INSTALLATION

USE & CARE

223

for

Models:

HC-100
HC-125
HC-225

Includes

Model HC-225

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PRINTED IN UNITED STATES OF AMERICA

p/n 303755 Rev. B ECN-13372 M223 071026 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

Service Department, Wells Bloomfield, LLC

P.O. Box 280, Verdi, Nevada 89439

phone [phone] or fax [phone]

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure

to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

223 p/n 303755 OpM CT Ceramic Hotplates

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any

visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
SPECIAL CARE INSTRUCTIONS 7
TROUBLESHOOTING 8
PARTS & SERVICE 9
CUSTOMER SERVICE DATA 9

Thank You for purchasing this
Wells Bloomfield appliance

Proper installation, professional
operation and consistent
maintenance of this equipment
will ensure that it gives you the
very best performance and a long,
economical service life.

This manual contains the
information needed to properly
install this equipment, and to use
and care for the equipment in a
manner which will ensure its
optimum performance.

SPECIFICATIONS

MODEL ELEMENT WIDTH DEPTH VOLTS AMPS kW PLUG LEG
HEIGHT

HC-100 Single 7” 12-5/8” 12-5/8” 120 V 11.7 A 1.4 kW NEMA 5-15P 1”
HC-125 Single 9” 14-3/4” 14” 208 V 1ø 9.0 A 1.9 kW NEMA 6-15P 1”

240 V 1ø 10.4 A 2.5 kW NEMA 6-15P 1”

HC-225 Dual 9” 14-3/4” 24-5/8” 208 V 1ø 18.1 A 3.8 kW NEMA 6-30P 1”
240 V 1ø 20.8 A 5.0 kW NEMA 6-30P 1”

SPECIFICATIONS — EXPORT MODELS

MODEL ELEMENT WIDTH DEPTH VOLTS AMPS kW LEGS
HC-125EU Single 9” 14-3/4” 14” 220-240V 1ø 10.4 A 2.5 kW 1”
HC-225EU Dual 9” 14-3/4” 24-5/8” 220-240V 1ø 20.8 A 5.0 kW 1”

223 p/n 303755 OpM CT Ceramic Hotplates

Refer to the Export Manual for this equipment (p/n 301399) for specific information.

1

FEATURES & OPERATING CONTROLS

HEATING ELEMENT

(UNDER CERAMIC TOP)

POWER CORD

ADJUSTABLE LEGS

Ceramic Top Provides smooth, low maintenance heating surface

Heating Element Provides heat for food preparation
Note: elements located under ceramic top

Hot Surface Indicator Glows whenever ceramic top is above 150ºF (66ºC)
Light

Temperature Control Infinite switch to control temperature of heating element

PowerIndicator Light Glows any time temperature control is on

Name Plate Lists manufacturer, model number and serial number
Also lists voltage and wattage rating

Power Cord Connects hotplate to electrical power

Adjustable Legs Provides ventilation under hotplate

Allow hotplate to be leveled

CERAMIC TOP

HOT SURFACE
INDICATOR LIGHT

TEMPARATURE
CONTROL KNOBS

POWER
INDICATOR LIGHT

NAME PLATE

223 p/n 303755 OpM CT Ceramic Hotplates

2