Wells H-63 Service Manual

WELLS MANUFACTURING

265 Hobson Street, Smithville, Tennessee 37166

telephone: [phone]

fax: [phone]

www.wells-mfg.com

OWNERS MANUAL

for

COUNTER TOP

ELECTRIC

HOTPLATES

Models:

H33
H63
H65
H70

H115

221

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

Model H70

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

2M-303733 Rev. F

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

10/18

LIMITED EQUIPMENT WARRANTY

Manufacturing warranties new products to be free from defects

Wells
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or
repaired by Wells or a Wells-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Wells­authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.
In all cases, the nearest Wells-authorized service agency must be used.

Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or
shipped to the closest authorized service agency, transportation prepaid .

CO NTACT

Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone [phone]

Fax [phone]

Email [e-mail]

www.wells-mfg.com

WARRAN

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been installed, cleaned, maintained,

or used in accordance with the directions published in the appropriate
installation sheet and/or owner’s manual as well as national and local
codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls, air

and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment,
or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety controls,
or reset buttons.

• Replacement of broken or damaged glass components, quartz heating
elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and hotplates,
including but not limited to burners, grates, and radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily cleaning
routine. such as but not limited to silicone belts, PTFE non-stick sheets,
knobs, control labels, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have
been field-repaired instead [eg. field-welded fry pots].

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional and/or
extended warranties.

TY EXCLUSIONS

PRODUCTS PARTS LABOR

universal ventless hoods 2 years 1 year

canopy hoods 2 years 1 year

“Cook’n Hold” equipment [HW10,

HWSMP, LLSC7, LLSC7WA, LLSC11,

2 years 1 year

an d LLSC 1 1WA]

cast iron grates, burners, and burner

shields

original Wells parts sold to repair

Wells equipment

1 year

90 days

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z22393 • Rev A • 02.2018

TABLE OF CONTENTS

WARRANTY

SPECIFICATIONS 1

FEATURES & OPERATING CONTROLS 2

PRECAUTIONS & GENERAL INFORMATIOS 3

AGENCY APPROVAL INFORMATION 3

INSTALLATION 4

OPERATION 5

CLEANING INSTRUCTIONS 6

TROUBLESHOOTING 7

EXPLODED VIEW & PARTS LIST 8 - 17

WIRING DIAGRAMS 18 - 19

PARTS & SERVICE 21

CUSTOMER SERVICE DATA

INTRODUCTION

Thank You for purchasing this Wells Manufacturing appliance.

Proper installation, professional operation and consistent maintenance of this equipment will ensure that
it gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this equipment, and to use and care for
the equipment in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL ELEMENT WIDTH DEPTH VOLTS AMPS kW PLUG LEG HEIGHT

H33 Single 6” Coil 12-5/8” 12-5/8” 120 V 1ø 12.5 A 1.5 kW NEMA 5-15P

H63 Dual 8” Coils 14-3/4” 23-1/2”

H65 Dual 8” Coils 13” 29-9/16”

H70

221 p/n 2M-303733 Owners Manual CT Hotplate

H115 Dual 6” Coils 14-3/4” 23-9/16” 120 V 1ø 13.8 A 1.7 kW NEMA 5-15P 1”

Dual 9”

french plates

14-3/4” 23-1/2”

208 V 1ø 18.8 A 3.9 kW NEMA 6-30P

240 V 1ø 21.7 A 5.2 kW NEMA 6-30P

208 V 1ø 18.8 A 3.9 kW None

240 V 1ø 21.7 A 5.2 kW None

208 V 1ø 14.4 A 3.0 kW None

240 V 1ø 16.7 A 4.0 kW None

4”

1

FEATURES & OPERATING CONTROLS

ELEMENT SUPPORT

TEMPERATURE
CONTROLS

INDICATOR LIGHT

NAME PLATE

ADJUSTABLE LEGS

POWER CORD

HEATING ELEMENT

DRIP PAN

HEATING ELEMENT
(LIFTED / ROTATED)

IL2818

Heating Element

Element Support* Holds coil-type element in proper position

Temperature Control Innite switch to control temperature of heating element

Indicator Light Glows any time temperature control is on

(when provided)

Adjustable Legs

* not used on model H70

Provides heat for food preparation

Coil-type elements rotate for access to drip pan

Note: Solid (french plate) elements on model H-70 do not lift

Drip Pan* Collects drippings and holds element support

Also deects heat from element for more efcient cooking

Name Plate

Power Cord

Lists manufacturer, model number and serial number

Also lists voltage and wattage rating

Connects hotplate to electrical power
Some units require wiring directly into electrical circuit

Provide ventilation under hotplate

Allow hotplate to be leveled

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PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is intended to prepare food for human consumption.
No other use is recommended or authorized by the manufacturer or its
agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Hotplates with coil-type heating elements must be operated with drip
pan and element support properly installed.

Disconnect the hotplate from electrical power before performing any
maintenance or servicing.

DO NOT submerge hotplate in water. DO NOT splash or pour water
over, onto or into controls, control panel or wiring.

The technical content of this manual, including any wiring diagrams,

schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualied technical personnel.

Any procedure which requires the use of tools must be performed by a

qualied technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics,

parts breakdown illustrations, notices and labels must remain with the

appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

WARNING:

ELECTRIC
SHOCK HAZARD

All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.

DO NOT open any access
panel that requires the use
of tools. Failure to follow this
warning can result in severe

electrical shock.

CAUTION:

RISK OF
DAMAGE

DO NOT connect and/or
energize this appliance until
all installation instructions are
read and followed. Damage
to the appliance will result
if these instructions are not
followed.

AGENCY APPROVAL INFORMATION

This appliance complies with NSF Standard 4 only when maintained
and operated per the instructions in this manual.

This appliance is UL listed under E6070.

221 p/n 2M-303733 Owners Manual CT Hotplate

3

STD 4

E6070

INSTALLATION

NOTE: DO NOT discard

the carton or other packing

materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

CAUTION:

ELECTRIC SHOCK
HAZARD

The ground prong of the
power cord is part of a
system designed to protect

you from electric shock

in the event of internal
damage to the appliance.
NEVER CUT OFF THE
GROUND PRONG (large
round prong). NEVER
TWIST A PRONG TO FIT
AN EXISTING
RECEPTACLE.
Contact a licensed
electrician to install an
electrical receptacle
appropriate to the voltage
and amperage requirements
of the hotplate.

UNPACKING & INSPECTION

Carefully remove the hotplate from the carton. Remove all protective

plastic lm, packing materials and accessories from the hotplate

before plugging the hotplate into electrical power or otherwise
performing any installation procedure.

Carefully read all instructions in this manual and the Installation

Instruction Sheet packed with the hotplate before starting any

installation.

Read and understand all labels and diagrams attached to the hotplate.

Carefully account for all components and accessories before

discarding packing materials. Store all accessories in a convenient

place for later use.

SETUP

Supplied legs must be properly installed.

Setup the hotplate only on a rm level surface. Non-combustible

material (e.g. metal, terrazzo) is recommended.

Maintain at least 1” from adjacent surfaces.

ELECTRICAL

Refer to the nameplate. Verify the electrical service power. Voltage

and phase must match the nameplate specications. Connecting the

hotplate to the wrong voltage can severely damage the equipment or
cause noticeably decreased performance.

If your hotplate is equipped with a grounded electric power cord, this
cord must be plugged into a properly grounded electrical receptacle.

If your hotplate is not supplied with a cordset, the hotplate must be
installed by a licensed electrician in accordance with all applicable
codes and ordinances.

IMPORTANT:

Damage due to being plugged
into the wrong voltage or
phase is NOT covered by
Warranty.

221 p/n 2M-303733 Owners Manual CT Hotplate

4

OFF

0

L

O

H

I

2

3

4

5

6

7

8

Fig 2. Temperat ure Cont rol

OPERATION

GENERAL OPERATIONAL NOTES

Carefully read the description of the hotplate operation on the

specication sheet.

DO NOT attempt to perform any maintenance or service unless the
hotplate is disconnected from electrical power.

DO turn the circuit breaker for the hotplate off before cleaning,

servicing or performing any maintenance.

DO NOT use sharp objects or metal implements to clean the heating
elements.

DO use a plastic spatula or plastic scouring pad to remove burned-on
food product.

OPERATION

Each heating element is controlled by an innite switch temperature

control:

OFF removes power from the element

LOW thru 8 are temperature settings

Higher numbers indicate higher temperatures

There is a continuous range of settings between LOW and HI

HI is a continuous ON setting

The indicator light will glow any time the temperature control is on.

Cooking Recommendations:

Save energy by turning the temperature control off any time the
hotplate is not in use. The coil-type heating elements will provide full
heat within 30 seconds, while french plate heating elements will reach

full heat within 2 minutes, making it unnecessary to leave the unit on

during intermittent use.

Each heating element can hold up to a 16 quart pot or pan. For

efcient heating of food product, pots and pans should be no more

than 10” in diameter.

Maximize the efciency of solid (french plate) elements by using
at-bottom pots and pans.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot
to the touch and may cause
burns.

Temperature Control Knob

IMPORTANT:

The dial markings are an

INDICATION of temperature
only. The temperature of the
food product depends on many
factors, including the size,
shape and material of the food
container, and the quantity
and consistency of the food
product.

Stir thick liquids frequently to maintain a consistent temperature.

221 p/n 2M-303733 Owners Manual CT Hotplate

5

CLEANING INSTRUCTIONS

CAUTION:

ELECTRIC
SHOCK HAZARD

Disconnect hotplate from
electric power before
cleaning.

CAUTION:

BURN HAZARD

Allow hotplate element and
cabinet to cool completely
before cleaning.

CAUTION:

ELECTRIC
SHOCK HAZARD

Do not submerge hotplate in
water.

IMPORTANT: DO NOT spill
or pour water into interior of
hotplate.

IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.

DO NOT submerge hotplate
in water. Damage to internal
components will occur.

Damage to internal
components from water
damage is NOT covered by
warranty.

DO NOT use metal
implements, steel wool or
metal scouring pads to clean
heating elements.

PREPARATION

Unplug or disconnect hotplate from electrical power before cleaning.
Allow hotplate to cool completely before cleaning.

FREQUENCY

Daily

TOOLS

Plastic Spatula and Plastic Scouring Pad
Clean Cloth or Sponge
Mild Detergent or Cleaner Formulated for Stainless Steel
Warm Water

CLEANING

Unplug or disconnect hotplate from electrical power and allow heating
element to cool completely before cleaning.

COILED HEATING ELEMENTS:

Lift coiled heating elements and remove drip pans. Clean drip pans
with a plastic spatula or plastic scouring pad, mild detergent and warm
water. DO NOT use metal implements, steel wool or metal scouring
pads to clean drip pans. Rinse drip pans by wiping with a clean cloth
or sponge dampened with clean water.

Clean heating elements with a plastic spatula or plastic scouring pad,
mild detergent and warm water. DO NOT use metal implements, steel
wool or metal scouring pads to clean elements. Rinse by wiping with a
clean cloth or sponge dampened with clean water.

Reinstall drip pans and gently lower heating element.

FRENCH PLATE HEATING ELEMENTS:

French plate elements do not lift. Clean heating elements with
a plastic spatula or plastic scouring pad, mild detergent and warm
water. DO NOT use metal implements, steel wool or metal scouring
pads to clean elements. Rinse by wiping with a clean cloth or sponge
dampened with clean water.

CABINET:

Wipe the outer portions of the hotplate cabinet with a clean soft cloth
or sponge dampened with warm water and a mild detergent or cleaner
formulated for cleaning stainless steel. DO NOT use steel wool to
clean hotplate cabinet.

Rinse by wiping hotplate cabinet with a clean soft cloth or sponge
moistened with clean warm water.

Dry cabinet and elements by wiping with a clean soft dry cloth.

221 p/n 2M-303733 Owners Manual CT Hotplate

6