NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory.
Upon acceptance of this shipment, the transportation
company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill
or express receipt, and that the note of loss or damage
is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
must be done within fifteen (15) days from the date the
delivery was made to you. Be sure to retain the
container for inspection.
Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.
WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY ExCLUSIONS
SHIPPING DAMAGE CLAIMS PROCEDURE
1. Resetting of safety thermostats, circuit breakers,
overload protectors, or fuse replacements unless
warranted conditions are the cause.
2. All problems due to operation at voltages other than
specified on equipment nameplates; conversion to
correct voltage must be the customer’s responsibility.
3. All problems due to electrical connections not made in
accordance with electrical code requirements and
wiring diagrams supplied with the equipment.
4. Replacement of items subject to normal wear, to include
such items as knobs and light bulbs. Normal maintenance
functions including adjustment of thermostats, microswitches,
and replacement of fuses and indicating lights are not
covered under warranty.
5. All problems due to inadequate water supply, such as
fluctuating, or high or low water pressure.
6. All problems due to mineral/calcium deposits, or
contamination from chlorides/chlorines. De-liming is
considered a preventative maintenance function and is
not covered by warranty.
All electrical equipment manufactured by WELLS
BLOOMFIELD is warranted against defects in materials and
workmanship for a period of one year from the date of original
installation or eighteen (18) months from the date of shipment
from our factory, whichever comes first, and is for the benefit
of the original purchaser, except that:
a. airpots carry a 30 day parts warranty only.
b. dispensers; i.e., tea and coffee carry a 90 days parts
warranty only, decanters excluded.
THE FOREGOING OBLIGATION IS EXPRESSLY GIVEN IN
LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WHICH ARE HEREBY EXCLUDED.
BLOOMFIELD INDUSTRIES DIVISION / SPECIALTY
EQUIPMENT MANUFACTURING CORPORATION SHALL
NOT BE LIABLE FOR INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSSES FROM ANY
CAUSE WHATSOEVER.
This warranty is void if it is determined that upon inspection by
an Authorized Service Agency that the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God.
It also does not apply if the serial nameplate has been
removed or unauthorized service personnel perform service.
The prices charged by Wells Bloomfield for its products are
based upon the limitations in this warranty. Seller’s obligation
under this warranty is limited to the repair of defects without
charge by a Wells Bloomfield Authorized Service Agency or
one of its sub-agencies. This service will be provided on
customer’s premises for non-portable models. Portable
models (a device with a cord and plug) must be taken or
shipped to the closest Authorized Service Agency,
transportation charges prepaid, for services.
In addition to restrictions contained in this warranty, specific
limitations are shown below (Additional Warranty Exclusions).
Wells Bloomfield Authorized Service Agencies are located in
principal cities.
This warranty is valid in the United States and void elsewhere.
Please consult your classified telephone directory or your food
service equipment dealer; or, for information and other details
concerning warranty, write to:
Service Parts Department
Wells Bloomfield, LLC
10 Sunnen Dr. P.O. Box 430129
St. Louis, MO 63143 USA
Phone: 1-800-807-9054 Fax: 1-800-396-2677
7. Full use, care and maintenance instructions are supplied
with each machine. Those miscellaneous adjustments
noted are customer responsibility. Proper attention will
prolong the life of the machine.
8. Travel mileage is limited to sixty (60) miles from an
authorized Service Agency or one of its sub-agencies.
9. All labor shall be performed during normal working hours.
Overtime premium shall be charged to the customer.
10. All genuine Bloomfield replacement parts are warranted
for ninety (90) days from date of purchase on
non- warranted equipment.
Any use of non-genuine Wells Bloomfield parts
completely voids any warranty.
11. Installation, labor and job check-out are not considered
warranty.
12. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technicians ability
to perform services are not covered by warranty.
This includes institutional and correctional facilities.
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