Wells H-2412G Operators Manual

WELLS MANUFACTURING

265 Hobson Street, Smithville, Tennessee 37166

telephone: [phone]

www.wells-mfg

.com

OPERATION

MANUAL

for

COUNTER TOP

GAS HOTPLATE

Model

H-2412G

INSTANT-ON

Includes

INSTALLATION

USE & CARE

228

Model H-2412G
Instant-On

FOR YOUR SAFETY

Do not store gasoline or other ammable liquids in the vicinity of this or any

other appliance.

WARNING:

Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and maintenance

instructions thoroughly before installing or servicing this equipment.

IMPORTANT:

The purchaser of this equipment must post in a prominent location instructions to be followed in the
event the user smells gas. This information shall be obtained by consulting the local gas supplier.

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.

2M-306916 Rev. G

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

04/18

LIMITED EQUIPMENT WARRANTY

Wells Manufacturing warranties new products to be free from defects
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or

repaired by Wells or a Wells-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Wells­authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.

In all cases, the nearest Wells-authorized service agency must be used.

Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agency, transportation prepaid .

CO NTACT

Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone [phone]

Fax [phone]

Email [e-mail]

www.wells-mfg.com

WARRA

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been installed, cleaned, maintained,
or used in accordance with the directions published in the appropriate

installation sheet and/or owner’s manual as well as national and local

codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls, air

and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment,
or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety controls,
or reset buttons.

• Replacement of broken or damaged glass components, quartz heating
elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and hotplates,
including but not limited to burners, grates, and radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily cleaning
routine. such as but not limited to silicone belts, PTFE non-stick sheets,
knobs, control labels, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have
been field-repaired instead [eg. field-welded fry pots].

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional and/or
extended warranties.

NTY EXCLUSIONS

PRODUCTS PARTS LABOR

universal ventless hoods 2 years 1 year

canopy hoods 2 years 1 year

“Cook’n Hold” equipment [HW10,

HWSMP, LLSC7, LLSC7WA, LLSC11,

2 years 1 year

an d LLSC 11WA]

cast iron grates, burners, and burner

shields

original Wells parts sold to repair

Wells equipment

1 year

90 days

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z22393 • Rev A • 02.2018

TABLE OF CONTENTS

WARRANTY
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY APPROVAL INFORMATION 3
INSTALLATION 4
INITIAL ADJUSTMENT 7
OPERATION 8
TROUBLESHOOTING 10
CLEANING INSTRUCTIONS 11
ASSEMBLY DIAGRAM 12
PARTS & SERVICE 13
CUSTOMER SERVICE DATA 13

Thank You for purchasing this
Wells Bloomeld appliance.

Proper installation, professional
operation and consistent
maintenance of this equipment
will ensure that it gives you the
very best performance and a long,
economical service life.

This manual contains the
information needed to properly
install this equipment, and to use
and care for the equipment in a
manner which will ensure its
optimum performance.

SPECIFICATIONS

MODEL

H-2412G

Instant-On

Dual Pilot

COOKING
SURFACE

11-7/32” Wide,

22-27/32” Deep

STYLE FUEL

2 BURNERS

WITH INDIVIDUAL

CONTROL

MANIFOLD

PRESSURE

Natural

Gas

Propane 10.0” W.C. 12,000 24,000

5.0” W.C. 12,000 24,000

B.T.U /HR/

BURNER

TOTAL

B.T.U./HR

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

1

FEATURES & OPERATING CONTROLS

Fig. 1 Countertop Gas Hotplate - Features & Operating Controls

BURNERS Provide cooking heat

Front and rear burners are individually controllable
Removable for easy cleaning

BURNER CONTROL Provide individual control of front and rear burners
KNOBS

PILOT LIGHT Provides ignition source for main burners

ACTUATOR Admits gas to burner when depressed. Actuator head removable

for easy cleaning

GRATE ASSEMBLY Holds food product at proper distance from burner ame

Removable for easy cleaning

DRIP TRAY Catches drippings

Removable for easy cleaning

ADJUSTABLE LEGS Allow for ventilation under hotplate. Provide means of

leveling the appliance, and of cleaning underneath

NAMEPLATE Gives Manufacturer, Model and Serial Number

(on back—not shown) Also provides fuel specications and agency approval information

2

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is recommended or authorized by the manufacturer or its
agents.

This hotplate must be installed by a technician qualied and certied or
licensed to install gas-red equipment. A licensed technician must

perform the initial startup and adjustment of this appliance.
Operators of this appliance must be familiar with the appliance use,

limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

DO NOT submerge hotplate or burners in water. DO NOT splash
or pour water into interior of hotplate. Burners which have been
allowed to become wet must be thoroughly dried before use.

Hotplate must be operated with supplied 4” legs properly
installed.

The technical content of this manual, including any parts breakdown

illustrations and/or adjustment procedures, is intended for use by

qualied technical personnel only.

Any procedure which requires the use of tools must be performed by a

qualied technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts

breakdown illustrations, notices and labels must remain with the

appliance if it is sold or moved to another location.

to prepare food for human consumption.

WARNING

In the event a gas odor is
detected, shut down the unit
at the main gas shutoff and
contact your local gas supplier
from a neighboring location
for service.

WARNING:

FIRE HAZARD

CAUTION:

FALL HAZARD

DO NOT stand or sit on the
hotplate.

CAUTION:

FALL HAZARD

DO NOT use the hotplate as a
stool or ladder.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

AGENCY APPROVAL INFORMATION

This unit complies with NSF standard 4 only if maintained and
operated per the instructions in this manual.

This appliance meets ANSI Z83.11 specications for gas-red food

service equipment.
This appliance is CSA listed for gas operation.

M228 2,M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

3

STD 4

INSTALLATION

NOTE: DO NOT discard

the carton or other packing

materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

DANGER:

HEALTH
HAZARD

This appliance must be
properly ventilated.
Failure to provide proper
ventilation of exhaust
gasses can result in severe
injury and death.

WARNING

Do not store ammable or

combustible materials near this

appliance. The open ame of

this appliance can cause such
materials to ignite.

NOTICE:

Manufacturer’s warranty on
this hotplate is in effect only
when the hotplate is installed
and operated in accordance
with these instructions and
local codes and ordinances or,
in the absence of local codes,
the National Fuel Gas Code,
ANSI Z223.1 (current edition).
The manufacturer of the
hotplate assumes no liability
for any damage resulting from
failure to comply with this
notice.

WARNING:

FIRE HAZARD

UNPACKING & INSPECTION

Carefully remove the hotplate from the carton. Remove all

protective plastic lm, packing materials and accessories from the

hotplate before connecting the hotplate to fuel gas or otherwise
performing any installation procedure.

Carefully read all instructions in this manual and the Installation

Instruction Sheet packed with the hotplate before starting any

installation.

Read and understand all labels and diagrams attached to the
hotplate.

Carefully account for all components and accessories before

discarding packing materials. Store all accessories in a convenient place

for later use.
Thoroughly clean the appliance before use. See Cleaning

Instructions, page 11.

SETUP

Setup the hotplate only on a rm, level, non-combustible surface.
The hotplate must be leveled with a spirit level in its nal operational

position, prior to beginning the gas piping installation.

Clearances to adjacent surfaces must be maintained.
Maintain a minimum of 3” from hotplate sides and 3” from rear of the

hotplate to combustible walls; 0” from sides and rear of the hotplate
to non-combustible walls; and; 4” from non-combustible counter as

established by provided 4” legs. Supplied legs must be properly
installed. Once installed, the legs should NOT be removed.

Maintain adequate clearances for cleaning and proper operation.

The hotplate must be installed in an area with sufcient make-up air for
proper combustion, and must be installed such that the ow of combustion

and ventilation air will not be obstructed.

For servicing, Wells Mfg. recommends 6” clearance from rear of the
hotplate to wall.

When used with an exhaust fan, special precautions must be observed to
avoid interference with the operation of the hotplate, such as drafts and air
starvation.

The current edition of NFPA 96 (Standard for the Installation of

Equipment for the Removal of Smoke and Grease Laden Vapors from
Commercial Cooking Equipment) species ventilation requirements to

ensure the removal of exhaust gasses and products of combustion.
IT IS THE RESPONSIBILITY OF THE INSTALLER TO ENSURE THAT
THIS GAS HOTPLATE INSTALLATION CONFORMS TO ALL
APPLICABLE CODES AND ORDINANCES.

The area where the hotplate is installed must be kept clear of combustibles
and ammables. This includes mops, rags, grease, wrapping paper and

electric cords.

4

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

INSTALLATION (continued)

GAS APPLIANCE CODE COMPLIANCE

The installation of gas piping from the outlet side of the gas meter or
service regulator to the hotplate must be performed by a technician

qualied and certied or licensed to install gas-red equipment.

A licensed and qualied technician must perform the initial startup and

adjustment of this appliance.

The installation of this gas-red appliance must conform to local

codes, or in the absence of such codes, with the current edition of
National Fuel Gas Code ANSI Z223.1.

For use in the State of Massachusetts, this appliance must be
installed in compliance with Massachusetts Fuel Gas and Plumbing

Code CMR 248.

The installation of this gas-red appliance must comply with

applicable portions of NFPA 96 for ventilation.

The venting of this appliance must not be obstructed, nor may such

venting interfere with the ow of combustion air required for proper

operation of the gas burners.

Additionally:

1. The gas supply line used to connect the hotplate to the gas

supply system must be black iron pipe, or other material as

approved by local ordinance for gas piping.

2. Gas supply piping must be inside 3/8” diameter or greater.

3. Use pipe sealant made specically for gas piping on all pipe

joints. Apply sealant sparingly to the male threads only.
Sealant must be resistant to the action of LP gas.

DANGER:

FIRE AND
EXPLOSION HAZARD

NEVER use an open ame to
check for gas leaks. Fire and

explosion may result.

IMPORTANT:

All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed

with a soap and water solution.

IMPORTANT:
Information on the
construction and installation of
ventilating hoods may be
obtained from the current
edition of NFPA 96

Standard for the Installation of
Equipment for the Removal of
Smoke and Grease Laden
Vapors from Commercial
Cooking Equipment.

Copies of this standard are
available from the
Nation Fire Protection Assn.:

NFPA

1 Batterymarch Park

P.O. Box 9101
Quincy, MA 02269-9101

4. Verify that all supply piping is clean and free of obstructions, dirt,
chips and pipe sealant compound prior to installation.

5. All pipe joints must be checked for leaks before lighting. Leak
checks should be performed with a soap and water solution.

NEVER CHECK FOR LEAKS WITH AN OPEN FLAME.

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

5

INSTALLATION (continued)

DANGER:

FIRE AND
EXPLOSION HAZARD

NEVER use an open ame to
check for gas leaks. Fire and

explosion may result.

IMPORTANT:

All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed

with a soap and water

WARNING

solution.

WARNING:

FIRE HAZARD

This hotplate is supplied with a
gas pressure regulator.
Failure to properly install the
supplied regulator will result in
an extremely hazardous
condition.

Flow arrow stamped on body
of regulator must point toward
the hotplate.

Regulator adjusting screw and
vent hole must point UP.

INSTALLING THE HOTPLATE

Refer to the nameplate. Verify the fuel type and pressure, which must

match the nameplate specications. Connecting the hotplate to the

wrong fuel type and/or pressure will compromise the safety and/or
performance of the appliance.

The hotplate must be placed in its nal operational position and
leveled front-to-back and side-to-side, with a spirit level, prior to
beginning the gas piping installation. Re-check the level of the unit at

the conclusion of the gas piping installation.

Each gas hotplate is supplied with a separate gas pressure regulator,
which must be installed on the manifold pipe protruding from the rear
of the hotplate. Ensure that the regulator is installed such that the

ow arrow stamped on the body of the regulator points toward the

hotplate. Failure to properly install the supplied regulator will result in
an extremely hazardous condition.

A moisture trap (drip leg) consisting of a tee, 4” nipple pointing down,
and cap must be installed upstream of the gas pressure regulator.

A manual gas shut-off valve may be required by local codes and
is, in any case, strongly recommended. The shut-off valve must
be installed between the gas supply piping and the gas pressure
regulator.

It is the responsibility of the gas piping installer toidentify the code
requirement for a shut-off valve.

Shut-off valves, moisture trap and all associated piping must
besupplied by the gas piping installer.

IMPORTANT:

Verify fuel gas type. If the
available fuel does not match

the nameplate specication,

exchange the hotplate for the
correct type. DO NOT attempt

to modify a unit in the eld to

accept a different fuel.

IMPORTANT:

Avoid damage to the regulator:
if the gas supply piping system
is pressure tested at pressures

exceeding 1/2 psig (3.45kPa),

the hotplate must be isolated
or disconnected from the gas
piping system for the duration
of the test.

Fig. 2 Gas Supply Piping

6

IL1638

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

INITIAL ADJUSTMENT

SET GAS PRESSURE:

Turn the gas shut-off valve OFF.
A gas pressure test tap is provided on the gas supply manifold.

Remove both burner control knobs and the front panel. Remove

plug in gas pressure test tap and attach a manometer.
Turn the shut-off valve ON. Light the pilot light and turn both gas

control valves to HI. Depress both actuator heads.
Remove the cap from the pressure regulator. Turn the adjusting

screw clockwise to increase pressure; counter-clockwise to

decrease pressure. Adjust the gas pressure regulator for:

5” water column (natural gas); or, 10” water column (propane).
When nished, replace cap on regulator, turn shut-off valve OFF,

remove manometer and reinstall plug in tap. Reassemble

hotplate, turn shut-off valve back ON and relight pilot light.

SET PILOT FLAMES:

Remove left side (rear burner) control knob by pulling straight off.
Pilot ame adjustment screw is located to the right side of the

burner control valve.

Using a small, at-blade screwdriver, turn the screw clockwise to
decrease the ame size, or counter-clockwise to increase the
ame size.

Burner should light quickly and completely when burner actuator
is depressed. Adjust pilot ame to 1/4” high. Drafty conditions
may require a higher ame to allow pilot ame to remain lit.

Reinstall the control knob.

IMPORTANT:

Pressure adjustment must

be performed by a qualied

technician only.

IL1639

Fig. 3 Gas Pressure Adjustment

IMPORTANT:

Flame adjustment must be

performed by a qualied

technician only.

IL1640

ADJUST BURNER FLAME:

CAUTION: BURN HAZARD

Wear heat protective gloves. Avoid contact with ame.

Remove grate, drip tray and actuator heads. Turn both burner

control knobs full on. Adjust one burner at a time.
Loosen locking screw on a burner assembly shutter. Using a

metal implement such as a long-handle ladle, press the actuator
to light burner.

Turn shutter to admit more or less air as required. Adjust air

shutter until ame is mostly blue in color.
Tighten locking screw. Reassemble hotplate when nished.

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate

Fig. 4 Pilot Flame Adjustment

NOTE:

The right knob controls the front
burner; the left knob controls

the rear burner.

IL1641

Fig. 5 Burner Flame Adjustment

7

OPERATION

WARNING

WARNING:

FIRE HAZARD

IF YOU SMELL GAS:

¤ DO NOT

try to light

any appliance.

¤ DO NOT touch any
electrical switch

¤ DO NOT use any

telephone in your
building.

IF YOU SMELL GAS:

Shut down the unit at the main
gas shutoff valve and contact
your local gas supplier from a
neighboring location.

Follow the instructions
received from the gas
supplier immediately
and exactly.

CAUTION:

BURN HAZARD

DO NOT press either actuator
by hand. The burner will
light anytime the plunger is
pressed.

GENERAL OPERATIONAL NOTES

Carefully read the description of the hotplate operation on the

specication sheet.

Do NOT use this appliance if it has been submerged in water.

Call a qualied technician to examine the appliance and to service or

replace any component which has been submerged. Burners which
have been allowed to become wet must be thoroughly dried
before use.

For initial startup, and any time the gas supply has been shut-off, it

may take several minutes to light the pilot as air in the piping and

manifolds is purged.

The burner control knobs must be turned by hand only. Never use
tools to turn the control knob. If the knob will not turn by hand, do

NOT attempt to force or repair it. Contact your Authorized Wells
Service Agency for repairs. Forced or improperly repaired valves

pose the risk of re and/or explosion.
Make sure burners, pilot burner, drip tray, actuators and grate

assembly are properly installed before attempting to operate.

LIGHTING THE PILOT FLAMES

Before lighting the pilot light, smell all around the appliance area for

gas. Be sure to smell near oor level because some gas is heavier
than air and will settle to the oor.

For initial startup, and any time the gas supply has been shut-off, it

may take several minutes to light the pilot as air in the piping and

manifolds is purged.

The pilot ame must be lighted by hand:

Turn both control knobs to the full OFF position.

Be sure the gas shut-off valve is ON and the appliance has had
time for the air to be purged from the lines.

Remove the grate and drip pan. The pilots are located adjacent
to their respective burner.

Light the pilot with a long match or replace lighter.

Use of a cigarette lighter is NOT recommended.

IF THE UNIT DOES NOT LIGHT or IN THE EVENT OF A GAS
INTERRUPTION:

Turn main valve to unit. Wait 5 minutes for gas to clear.
Turn off all knobs and pilot valves.

Turn on main valve and light pilots.

Turn burner knobs to desired setting. Depress actuator to light

burner.

SHUT DOWN INSTRUCTIONS

Turn all burner knobs to OFF.

Turn all pilots OFF.
Turn the main gas supply OFF.

8

M228 2M-306916 OpM H-2412 Instant-On Dual Pilot Gas Hotplate