Wellgate 2644 User Manual

Wellgate 26xx Series

VoIP Gateway

User Manual

Revision Information

Version Date Description

106d Oct-12-2009 4

nd

English Version

1. Introduction ...................................................................................................... 3

1.1 26xx Telephony Gateway.................................................................................. 3

1.2 Benefits .......................................................................................................... 3

1.3 Physical Interface............................................................................................. 3

1.4 Specification.................................................................................................... 4

1.5 Setting and maintenance.................................................................................. 5

1.6 Environmental ................................................................................................. 5

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2. Appearance ....................................................................................................... 6

2.1 Front Panel: LED Indicators ............................................................................ 6

2.2 Rear Panel: LED Indicators ............................................................................. 7

3. Environment Setup and IP Connection ................................................................ 9

3.1 Configuration................................................................................................... 9

3.2 Network Configuration ................................................................................... 11

3.2.1 WAN Setting ............................................................................................... 12

3.2.1.1 WAN Setting --Static IP......................................................................................... 14

3.2.1.2 WAN Setting --DHCP............................................................................................ 15

3.2.1.3 WAN Setting --PPPoE ...........................................................................................16

3.2.2. LAN Setting ............................................................................................... 17

3.3 General configuration..................................................................................... 19

3.3.1 PABX Mode (Just use 2644 only).................................................................. 19

3.3.2.1 SIP Setting............................................................................................... 20

3.3.3 SIP Advanced Setting .................................................................................. 23

3.3.4 Payload Type Setting ................................................................................... 26

3.3.5 Line Setting ................................................................................................ 27

3.3.6 Qos Setting................................................................................................. 30

3.3.7 Speed Dial Setting....................................................................................... 31

3.3.8 Caller ID Setting ......................................................................................... 32

3.3.9 CDR Setting ................................................................................................ 34

3.3.10 Syslog Setting ........................................................................................... 35

3.4 Advanced Configuration ................................................................................. 37

3.4.1 System setting ............................................................................................ 37

3.4.2 SNTP Setting .............................................................................................. 41

3.4.3 Codec Setting ............................................................................................. 42

3.4.4 Voice Setting............................................................................................... 44

3.4.5 Tone Setting ............................................................................................... 46

3.4.6 Phone Setting ............................................................................................. 48

3.4.7 Digit Manipulation ....................................................................................... 50

3.4.8 Dial Plan..................................................................................................... 52

3.4.9 Call routing Editor ....................................................................................... 54

3.5 Management ................................................................................................. 55

3.5.1 Provision Server .......................................................................................... 55

3.5.2 Save-Reload setting..................................................................................... 56

3.5.3 Voice File.................................................................................................... 57

3.5.4 Upgrade Firmware....................................................................................... 58

3.5.5 Reset to Default.......................................................................................... 59

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3.5.6 Network Status ........................................................................................... 60

3.5.7 Version Info. ............................................................................................... 61

3.5.8 Port Status ................................................................................................. 62

3.5.8 Password.................................................................................................... 63

3.6 Rebooting the system .................................................................................... 64

Appendix A: How to set the P2P call ...................................................................................65

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1. Introduction

1.1 26xx Telephony Gateway

The Wellgate 26xx is an 4 to 8-ports FXS/FXO VoIP gateway which includes
1-WAN/4-LAN 10/100 base-T NAT router to meet the current network
environment. Field-proven quality of Voice communication and Fax transmission
over IP broadband access network to makes Wellgate 26xx series to be an
excellent solution for various VoIP applications.

1.2 Benefits

 Ideally suited for Enterprise use, rich-feature designed to inter-work with

IP-PBXs for small and middle enterprises.

 Carrier-grade features are supported and tested to be fully interoperable with

leading Soft-Switches.

 Provide CDR for call shop application.
 Superb device for apartment VoIP service.

1.3 Physical Interface

 Ethernet port (RJ-45, 10/100 base-T)

 1-WAN port, for connect to router, ADSL modem (ATU-R), or switch hub

directly.

 4-LAN port, for PC or other network devices connecting.

 Telephony port (RJ-11) --- depending on different models

 8-FXS ports, to connect with analog phone
 8-FXO ports, to connect with PSTN
 4-FXO/4FXS ports, to connect with PSTN and analog phone
 4 FXO ports, to connect with PSTN

 4 FXS ports, to connect with phone
 Reset button (Factory Default)
 AC power Jack
 Status indicated LED

Indicates Ethernet, FXS, and SIP system status

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1.4 Specification

 IP Network connection

 IPv4 (RFC 791)

 MAC Address (IEEE 802.3)

 PPPoE Client (RFC 2516)

 DNS Client

 DHCP Client (RFC 2131)

 DHCP Server (RFC 2131)

 NAT (RFC 1631)

 TCP/UDP (RFC 793/768)

 ICMP (RFC 792)

 RTP/RTCP (RFC 1889/1890)

 SNTP (RFC 2030)

 TFTP Client

 Telnet Server

 HTTP Server

 QoS – 802.1Q Virtual LANs

 DiffServ (RFC 2475) / ToS (RFC 791/1349)
 IP Telephony (VoIP)

 SIPv2 (RFC 3261)

- Session Timer (RFC 4028)

- Privacy Mechanism (RFC 3323)

- Outbound proxy setting for increasing performance, productivity,

and security.

- SIP proxy redundancy- Support Primary and Secondary proxy.

 Voice Codecs

- G.711 (a-Law/u-Law): 64k bits (PCM)

- G.723.1: 6.3k/5.3k bits

- G.729A: 8k bits (CS-SCELP)

 VAD – Voice Activity Detection with Silence Suppression

 CNG – Comfortable Noise Generation

 Echo Cancellation (G.165/G.168)

 Jitter Buffer – Adaptive & Configurable

 Packet Loss compensation - increasing voice quality

 DTMF: In-band, Out-of-band (RFC 2833), and SIP-Info

 Caller Generation/Detection – FSK, DTMF



FAX transmission

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- G.711 pass-through

- T.38 Fax relay protocol

 Tone Generation & Detection

- Ringing Tone

- Ring Back Tone

- Dial Tone

- Programming Tone

 Call Features

- Call Hold

- Call Transfer (Blind & consultant)

- Call Forward (Unconditional / No Answer / Busy)

 MWI – Message Waiting Indication

 PSTN Routing Prefix (2644 only)

 PSTN Bypass when network or system failure (2644 only)

 IP line hunting

 Adjustable volume level
 Security

 HTTP 1.1 basic/digest authentication for WEB access

 MD5 for SIP authentication (RFC 2069/2617)

 Password protected Admin access authority

1.5 Setting and maintenance

 Configure & Update method

- Web Browser (HTTP)

- Telnet

- FTP/TFTP

 Setting parameter Import /Export
 Voice announcement of IP address
 Syslog Client – Debug & CDR (Call Detail Record)

1.6 Environmental

 Dimension: 35 × 242 × 160 mm (Desktop)

 Weight: 0.935kg (unit)
 Operating Temp. & Humidity

- Temp.: 0℃～45℃ (32℉～113℉)

- Humidity: 10％～85% relative humidity, non-condensing

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 Storage Temp. & Humidity

- Temp.: 0℃～55℃ (32℉～131℉)

- Humidity: 10％～95％ relative humidity, non-condensing

 AC Power Adaptor:

- INPUT: AC100V-240V, 50/60Hz

- OUTPUT: DC 12V, 3.0A

 Regulatory Compliance: FCC (Part 15, Class B) & CE

2. Appearance

2.1 Front Panel: LED Indicators

Wellgate 2608

Wellgate 2680

Wellgate 2644

LED Description

Power When the power adapter is connected, the LED will light up

green.

Ready When system is startup successfully, the LED will light up

green.

Proxy When the gateway is registered successfully to a Proxy, this

will light up green.

WAN This will light up green when the gateway’s WAN port is

physically connected to the public internet. When data is
transmitted through this port, it will flash green.
The default IP of WAN port is 10.1.1.3.

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LAN (1-4) This will light up green when the gateway’s LAN port 1-4 is

physically connected to a local network (Refer to Rear Panel
section in page number for location of LAN port 1-4). When
data is transmitted through this port, it will flash green.
The default IP of LAN port is 192.168.123.123.

T1-T8 The status LED for FXS port 1-8, this will light up amber

orange when the connected phone’s handset is lifted, or when
the connected phone is engaged in a conversation. It will
flash amber orange when there is an incoming call.

L1-L8 The status LED for FXO port 1-8. When there is no PSTN

connected, this LED will become blinking. when PSTN is
connected and no talking, the LED will be off. When a line is
using, the LED will become light up.

2.2 Rear Panel: LED Indicators

Wellgate 2608

Wellgate 2680

Wellgate 2644

Item Description

Reset Press and hold over 5 seconds to reload factory default

setting, this will erase all the settings configured on the
gateway.

T1-T8 The RJ-11 FXS port 1-8, connects analog phone sets, trunk

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line in PABX.

L1-L8 The RJ-11 FXO port 1-8, connect to PSTN

T1/P1-T4/P4 It is a pair of FXO and FXS connector. The different is that the

when power off or application is crashed, the FXO and FXS will
be connected together automatically for local surviving.

LAN 1-4 10/100 Base-T RJ-45 socket for LAN port 1-4, connects to

local area network.

WAN 10/100 Base-T RJ-45 socket for WAN port, connects to wide

area network.

DC 12V The power socket, input AC 100V~120V; output DC12V.3A

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3. Environment Setup and IP Connection

First of all, connect your computer to Wellgate 26xx’s LAN port by using DHCP.
The IP address assign to your computer should be 192.168.123.x by default.
Once you can get the IP address from Wellgate 26xx, you can start the
configuration as below.

3.1 Configuration

Login to the WELLGATE 26XX web configuration menu

1. Open your WEB browser and key in the default IP address of the gateway

(http://192.168.123.123) in the Address box (see figure below).

3. You will see a pop-up window requesting username and password before you
can login to the web configuration menu. Username is “root” while password is
blank “ “ (see figure below).

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2. You will enter the main page of the web configuration interface after you

keyed in the username and password correctly (see figure below).

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3.2 Network Configuration

The following instructions will explain the configurations for setting up the WAN
port of the 26xx. There are in total three methods of connections: Static IP,
DHCP and PPPoE.

Note: You can retrieve the IP address of the WAN port by keying #126# on the
phone set that is connected to the FXS port of the gateway. You will hear an IVR
announcing the current IP address of the WAN port.

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3.2.1 WAN Setting

The table shown below describes the configuration items for 3 connection types
of network (Static IP, DHCP and PPPoE).

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WAN Setting

Item Description Static IP DHCP PPPoE

Connected mode Select the connection method

for the WAN port of the 26xx,
you can choose the following:

 Static IP
 DHCP
 PPPoE

V V V

Current IP Address Show current IP address V V V

DNS server mode Select the DNS behavior, you

can choose the following:

 Auto
 Manual

“DNS auto” will retrieve the
DNS information sent from
the DHCP server.
“Manual” will look at the
specified Primary and
Secondary DNS address.

V V V

Primary DNS address Specify the address of the

Primary DNS.

V V V

Secondary DNS
address

Specify the address of the
Secondary DNS.

V V V

WAN Link Speed Select the connection speed

for the WAN port of the 26xx,
you can choose the following:

 Auto
 100M
 10M

V V V

HTTP port for WEB
management

Specify the port number for
WEB management, the
allowable range is
80,1024~65535.

V V V

IP address Specify the IP address. V

Subnet mask Specify the subnet mask. V

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WAN Setting

Item Description Static IP DHCP PPPoE

Default gateway Specify the IP address of the

default gateway.

V

Remote access
restriction

Restricts/Blocks users
connecting to the WAN port’s
IP remotely, you can

Enable/Disable this option.

V V V

PPPoE userID Specify the username of the

PPPoE account

V

PPPoE password Specify the password

associated to the PPPoE
account above.

V

Reboot after remote
host disconnection

When the remote host
(PPPoE) fails, the gateway
will retry 3 times to
reconnect, if there is no reply
from the remote host within 3
tries, then the gateway will
reboot. You can

Enable/Disable this option.

V

3.2.1.1 WAN Setting --Static IP

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1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

3.2.1.2 WAN Setting --DHCP

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

P.S. When you are using DHCP in WAN and not connected, please make
sure you connect Ethernet before use PC to connect to LAN port.

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3.2.1.3 WAN Setting --PPPoE

1. Input PPPoE user ID and password

2. Press the “Apply” button (at the bottom) after you finish to save changes.

3. Press the “CANCEL” button (next to the Apply button) to clear the values in

the page.

4. Press the “Reboot” button to apply the changes.

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3.2.2. LAN Setting

LAN Setting

ITEM Description

LAN IP address Specify the IP address of the 26XX LAN

port.

LAN mask address Specify the mask address for 26XX

LAN port.

DHCP server Enable/Disable DHCP function on

the LAN port. Once enabled, the LAN
ports will function as a DHCP server,
network devices connected to them
will be issued with IP addresses.

IP address from When DHCP is enabled, you can

specify the IP address to start from
when assigning to attach network
devices.

IP address to When DHCP is enabled, you can

specify the ending IP address assigned
to the attached network devices.

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LAN Setting

ITEM Description

Domain Name You can specify the domain name that

will be assigned by the DHCP server to
the attached network devices. The
DHCP server will send information on
the “server host name” to the DHCP
client.

Lease time(sec) You can specify the maximum lease

time of the IP address allocated to the
DHCP client.

DNS server mode Select the DNS behavior, you can

choose the following:

 Auto
 Manual

“DNS auto” will retrieve the DNS
information sent from the DHCP
server.
“Manual” will look at the specified
Primary and Secondary DNS address.

Primary DNS address Specify the address of the Primary

DNS.

Secondary DNS address Specify the address of the Secondary

DNS.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3 General configuration

To make VoIP calls, you will need a SIP account provided by the SIP
Proxy you are registered with. To configure the relevant SIP settings,
please refer to the instructions explained below.

3.3.1 PABX Mode (Just use 2644 only)

This quick setting is dedicated to be used for Wellgate 2644 to become a
inter-connection in between PSTN and traditional PABX. The call scenario will be
working as below:

1. For FXO incoming call, it will route to corresponding FXS directly (1 by 1)

2. For FXS outgoing call, it will route to VOIP except those prefix set in FXO
dialing Prefix.

3. For VOIP incoming call, it will route to FXS based on the called number

4. When VOIP call is failed to be called out such as register fail or network
issue, the call will be route to FXO as backup.

5. When Wellgate 26xx is malfunction or power failure, the all call will be
directly bypassed to FXO.

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PABX Connection To enable PABX behavior or not.

SIP Setting Please refer to 3.3.2.1

Representative Number Configuration It is used when you only have a SIP

account to be shared for FXS lines.
Please refer to 3.3.2.1

Primary FXS SIP settings When you have multiple SIP accounts

for each FXS line, please set
Representative Number Only to No.
Then refer to 3.3.2.1 for the detail

FXS SIP Setting FXS line SIP account settings

Hunting Select the group of representative

number, and specify the priority.
Only the checked line will become the
member of the representative number.
The default setting L1~L2 is grouped.

3.3.2.1 SIP Setting

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Primary proxy Specify the data of primary proxy:

Enable/Disable, IP address, Port#,
Domain Name, Expire time and MWI
TTL.

Secondary proxy Specify the data of secondary proxy:

Enable/Disable, IP address, Port#,
Domain Name, Expire time and MWI
TTL. When you enable secondary
proxy, it will start to register no matter
whether primary proxy is registered or
not. However, it will be used only when
primary proxy is not registered or the
incoming call is coming from it.

Outbound proxy Specify the data of Outbound proxy:

Enable/Disable, IP address and Port#.

Secondary Outbound proxy Specify the data of Outbound proxy for

secondary proxy: Enable/Disable, IP
address and Port#.

Representative Number The representative number is working

as a SIP trunk for the selected FXS line
(for all FXS or FXO/FXS combination
model) or FXO line (for all FXO model).
When an incoming call to the
representative number, the selected
FXS or FXO port will be hunted.

Enable Enable the Line, the default setting is

“Enable” and it will Register or
Unregister to SIP Proxy

Account Input the SIP Proxy registration

account ID.

Number Input the phone number.

Password Input the password of IP Proxy

registration account ID.

Display name Specify the Display name of the phone

number

Forward Specify the Representative forwarding

type to be used, only choose busy

Forward Number Specify the number to be forwarded

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when the specified forward condition is
met.

Ring Type Select the Ring Type of representative

number. You can choose the following:
 Serial ring (Follow the ring priority

defined below)

 Simultaneous(ring all)

Ring Time (s) for Serial ring Specify the Ring Time for Serial ring

Status Displays the registration status,

whether it is registered or not.

Hunting Select the group of representative

number, and specify the priority.
Only the checked line will become the
member of the representative number.
The default setting L1~L2 is grouped.

1. Enter the IP address and port number of the SIP proxy into the Primary proxy
address and Port fields. Press the “Apply” button to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3.3 SIP Advanced Setting

Local SIP port(1~65535) Specify the local starting SIP port.

Each account’s interval is 2.
For example, the local SIP port is set to

5060. The following is the port number
to be used for 26xx:
Port 1: 5060
Port 2: 5062
Port 3: 5064
Port 4: 5066
Port 5: 5068
Port 6: 5070
Port 7: 5072
Port 8: 5074
Representative Number: 5076

Local RTP port(1~65535) Specify the local starting RTP port

number.

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Session Expire(Sec) Specify the session expire time that

will be used to negotiate with the
remote host or proxy.

Min Session Expire(Sec) Specify the minimum session expire

time that other host or proxy will need
to follow when calling the WELLGATE
26XX.

Session Refresh Request Select the session refresh method that

will be used on the WELLGATE 26XX,
you can choose among the two
methods:

 UPDATE
 Re-Invite

Session Refresher Select who will perform the refreshes,

you can choose among the two
methods:

 UAC (Client)
 UAS (Server)

This will add the parameter
refresher=uac or uas in the Session
Refresh Request message.

Unregister All Send SIP unregister signaling message

after the 26xx has been restarted

Early media Treatment Use early media treatment SIP

protocol, where SIP invite messages
will not include SDP.

Support SIP Ping Special feature used with only

Nortel’s SIP proxy.

IP Anonymous Caller ID When this feature is Enabled, all IP

outgoing calls’ Caller ID will not be
displayed to the destination.(Please

make sure your proxy server or
soft switch supports the feature, if
the proxy does not support it and
you enable this feature, all IP
outgoing calls will be dropped.)

When Disabled, all IP outgoing calls’
Caller ID will be displayed to the

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destination.

Support Message Waiting Indication
(MWI)

You can Enable or Disable the MWI
function.( This feature is for FXS
only)

SIP Message Resend Timer Base (sec) Specify the resend time in seconds for

each SIP request message that has not
received a response.

Max. Response Time for Invite
(1~30sec)

Specify the timeout period for SIP
Invite messages. For example, if the
timeout period is 10 seconds, when the
26xx sends an Invite message and
does not receive a response within 10
seconds, it will cancel the call.

SIP/RTP Encrypt This function can encrypt the SIP and

RTP message but only supports
Wellgate sever proxy.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3.4 Payload Type Setting

RFC2833 payload type Specify the RFC2833 payload type

(range is 96~128, however 100,
102~105 is reserved by other payload
types).

FAX bypass payload type Specify the FAX payload type (range is

96~128, however 100, 102~105 is
reserved by other payload types)

Modem by pass payload type Specify the Modem by pass payload

type (range is 96~128, default value is

103. 100, 102, 104, 105 is reserved by
other payload types).

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3.5 Line Setting

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No Answer Forward Time (FXS only) If you enable the No Answer Forward

function (Representative number or
L1~L8 number), please specify the time
of no answer. The default setting is 30
sec.

FAX Enable/Disable FAX T.38 function.

Line1~Line8 relevant data

Type Displays the port type of that particular

line.

Enable Enable the line or not

Reg Register or Unregister to SIP Proxy

Number Displays the line numbers that specified

in SIP Setting.
Account: Input the SIP Proxy
registration account ID.

Number: Input the phone number.
Password: Input the password of IP

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Proxy registration account ID.
Display name: Specify the Display
name of the phone number.
The first is the number registers to
Primary proxy.
The default setting is 1000~1007.

Enable Hotline Click the check box to enable hotline

feature. If enabled, The check box will

display as .

Hotline Number Specify the number to forward the call to

when the Hotline feature is enabled.

Wait to Hotline(sec) Specify the time (sec) for wait to hotline,

the default value is 0.

Forward Type (FXS only) Specify the forwarding type to use, you

can choose the following:

 Disable
 Unconditional
 Busy
 No Answer
 Busy and No Answer

The “Disable” option will allow you to
disable this particular function.

Forward Number Specify the number to forward the call to

when the call forwarding feature is
enabled.

Call Waiting (FXS only) Enable/Disable per-line Call Waiting

function.

DND (FXS only) Enable/Disable per-line DND (Do Not

Disturb) function.

Greeting (FXO only) Enable/Disable Greeting for FXO

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3.6 Qos Setting

Type Select Qos Type: DSCP or ToS

Differentiated Services Code Point Setting (DSCP)

DSCP RTP Select the DSCP value for RTP (voice

packets), the value in the drop down
list is expressed in binary format, you
can choose to meet your network
environment.

DSCP Signal Select the DSCP value for SIP

message, the value in the drop down
list is expressed in binary format, you
can choose to meet your network
environment.

ToS Setting

ToS RTP Select the ToS value for RTP (voice

packets), the value in the drop down
list is expressed in binary format, you
can choose to meet your network
environment.

ToS Signal Select the ToS value for SIP messages,

the value in the drop down list is
expressed in binary format, you can

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choose to meet your network
environment.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

3.3.7 Speed Dial Setting

Speed Dial Editor Specify the speed Dial

Number/Telephone Number/Name,
then press the Add or Del button to
add or delete record

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3.3.8 Caller ID Setting

Caller ID Setting (Line 1~Line 8) Select the (Line 1~Line 8)Caller ID

generation type to use, you can choose
the following:

 Disable
 DTMF
 FSK(Bellcore)
 ETSI(Before Ring)
 ETSI(Between ring)

FXO only choose Enable/Disable the
caller ID detection

AUTO: You can choose different caller

ID type by line. If Line1~Line 8 uses
the same type, you only need to set
line 1 and click the “Auto” button, then

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the other lines will set the same type
automatically.
The “Disable” option will allow you to
disable this particular function.

DTMF Caller ID Start Symbol Specify the DTMF Caller ID Start

Symbol
The default symbol is D.

DTMF Caller ID End Symbol Specify the DTMF Caller ID End Symbol

The default symbol is C.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.3.9 CDR Setting

CDR mode Select the CDR mode for Enable or

Disable. If you Enable this feature,

please specify the CDR Server address
and port number at the CDR server
address and port’s text box, then you
can get Call Detail Data form CDR
Server.

CDR Server address If you Enable the CDR mode, please

specify the IP address of CDR Sever for
data storage.

CDR Server port Specify the CDR Server port number,

The default port number is 514.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

P.S.

To receive the SYSLOG CDR, you need to have a syslogd server to collect the

CDR from Wellgate 26xx. The following is a tool you can be used for testing

purpose which can be downloaded from http://tftpd32.jounin.net/

. You need to

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enable syslog server from settings before you can use it.

3.3.10 Syslog Setting

This syslog is used to send the debug log from Wellgate 26xx to syslog server.

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Syslog mode Select the Syslog mode for Enable or

Disable. If you Enable this feature,

please specify the Syslog Server
address and port number at the Syslog
server address and port’s text box,
then you can get detail system log
from Syslog server.

Syslog Server address If you Enable the Syslog mode, please

specify the IP address of Syslog Sever
for data storage.

Syslog Server port Specify the Syslog Server port number,

The default port number is 514.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

P.S:

To receive the SYSLOG debug information, you need to have a syslogd server
to collect the debug information from Wellgate 26xx . The following is a tool you
can be used for testing purpose which can be downloaded from
http://tftpd32.jounin.net/. You need to enable syslog server from settings
before you can use it.

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3.4 Advanced Configuration

3.4.1 System setting

prack PRACK is defined in RFC 3262:

Reliability of Provisional Responses in
SIP. You can accommodate your
softswitch (Proxy Server) to Enable or
Disable this feature.

ROH (FXS only) Receiver-Off-Hook (ROH) Tone

A ROH tone is sent to the subscriber to
inform him that his receiver is
off-hook.
You can Enable/Disable this option.

Send billing signal (FXS only) Enable Polarity Reversal for FXS as

billing signal or not. When a FXS calls
to VOIP and answered by the VOIP,
26xx will generate reverse signal to
FXS as billing start. When VOIP side
disconnect first, 26xx will reverse back
as billing stop signal.

T.38 NoAttribute No attribute (Fax version, Bit Rate,

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Buffer, Datagram…) indicated in T.38
Re-Invite with Session Description
Protocol (SDP).
You can Enable/Disable this option.

FAX redundancy depth Specify the resend times (0~3)for FAX

error packet,

T.38 FAX Type Select the FAX Type to use, you can

choose the following:



T.38



ByPass



Auto

T.30 FAXByPass Codec Select the FAX ByPass Codec to use,

you can choose the following:



G.711 a-law



G.711 u-law

Flash key function (FXS only) Select the function of Flash key, you

can choose the following:



Disable



Transfer



SIP Message

Keypad DTMF type Select the type of Keypad DTMF, you

can choose the following:



In-Band



RFC2833



SIP Info

End of dial key Select the End of dial key, you can

choose the following:



Disable



*



#

DTMF Detection Sensitivity Specify the grade of DTMF Detection

Sensitivity, the value range is (1~5)

Dial Wait Timeout (1~60sec) Specify the duration of dial waiting

when the receiver is off hook. The
range is 1~60 sec.

Inter Digits Timeout (1~5sec) Specify the interval of input digits, if

the interval is over the setting, the

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system will end the dial and send out
the DTMF. The limitation range is
1~5sec.

FAXByPass Keyword Some SIP Proxy need specify special

keyword for FAXByPass function. Input
the data as SIP Proxy required.

FAXByPass Keyword Some SIP Proxy need specify special

keyword for FAXByPass function. Input
the data as SIP Proxy required.

IP Address announcement You can Enable/Disable this function,

If you select Enable, you can connect
T1 port with a phone set and press
#120#, you will hear the
announcement of IP address of LAN
port, or press #126# to get WAN port
IP address.

FXO please following under step:

1. You can get a PSTN line and
connect to the L1 FXO port.

2. Use another PSTN phone to dial
the PSTN number (in step 1you
connected on FXO-08), you will
hear a second dial tone or greeting
(please dial extension number).

3. Press #126# on the phone set,
and you will hear an IVR
announcing the current IP address
of the WAN port.

4. Press #120# on the phone set,
and you will hear an IVR
announcing the current IP address
of the LAN port.

Built-in Call Hold Music System built-in music of call hold, you

can Enable/Disable this feature.

DTMF Duration Specify the DTMF tone duration.

DTMF Interdigit Time Specify the interval of DTMF digit

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Ring Time Limit ( 10~600sec )
(FXS only)

Specify the limitation of Ring time for
incoming call, when the ring is over the
limit, system will drop the call. The
default range is 10~600sec.

Disconnect Singal Detcetion  Disable

 Polarity Reversal
When enable the Polarity Reversal
Detection, WG26xx (FXO) will use the
polarity reversal as the answer signal
and polarity normal as the hang-up
signal for FXO outgoing call.
 Loop Current Drop
Use line current drop as the disconnect
signal or not.
 Both
Enable polarity reversal and current
drop simultaneously.

Disconnect Singal Generation  Disable

 Polarity Reversal
Enabling polarity reversal, 26xx will
reverse the line polarity when VOIP
side is disconnected.
 Loop Current Drop
This feature is used when the 26xx
(FXS) are connected with answering
machines. When the remote site
disconnects, the system will drop FXS
port’s voltage to 0, and make the
answering machines disconnect.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.2 SNTP Setting

SNTP mode Select the SNTP mode : On or Off

SNTP server address Specify the SNTP server address for

time synchronization.

Time Zone -GMT Select the Time Zone of your location

Current Time Display the time with year/month/date

/hour/minute /second when you
select the SNTP mode with “ON”.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.3 Codec Setting

Codec Priority You can specify the priority of the

codec from First to Fifth (first being the
highest priority and Fifth being the
lowest). You can choose the following
codec’s:

 G711U
 G711A
 G723
 G729A
 G726

Codec Packet Size You can specify the packet size in the

drop down list for each particular
codec, you can choose the following:

G711U 20,40,60

G711A 20,40,60

G723 30,60,90

G729A 20,40,60

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G726 20,40,60

Bandwidth Required When you select the codec packet size

shown above, system will set default
requirement of bandwidth.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.4 Voice Setting

Jitter Buffer

Minimal Delay Specify the minimal delay of the jitter

buffer. The range is 0~150 ms and the
default setting is 0 ms.

Maximal Delay Specify the maximal delay of the jitter

buffer. The range is 0~200 ms and the
default setting is 200 ms.

OPTFactor Specify the dynamic jitter buffer frame

error/delay optimization factor, the
range is 0~13.

VAD Enable/Disable the VAD (Voice Activity

Detection) feature. This is supported
on all codices that the FXS-FXO equips.

Echo cancellation Enable/Disable the echo cancellation

feature. The default setting is
“Enable”.

Local voice volume Specify the volume gain of the voice in

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the local side (+5~-20 db, default is -3
db).

Remote receive volume Specify the volume gain of the voice in

the remote side (+5~-20 db, default is

-3 db, default is -3 db).

DTMF volume Specify the volume gain of the DTMF

(+3~-32 db, default is -10 db).

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.5 Tone Setting

Dial tone Specify the pattern of the Dial tone,

you can adjust the high frequency, low
frequency, high level, low level, the On
and Off time for tone 1 and 2.

Ringback tone (FXS only) Specify the pattern of the Ringback

tone, you can adjust the high
frequency, low frequency, high level,
low level, the On and Off time for tone
1 and 2.

Busy tone Specify the pattern of the Busy tone,

you can adjust the high frequency, low
frequency, high level, low level, the On
and Off time for tone 1 and 2.

Call-waiting (FXS only) Specify the pattern of the call-waiting

tone, you can adjust the high
frequency, low frequency, high level,
low level, the On and Off time for tone
1 and 2.

Voice-Notify (for FXS+PSTN only) Specify the pattern of the Voice-Notify,

you can adjust the high frequency, low
frequency, high level, low level, the On

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and Off time for tone 1 and 2.

ROH Tone (FXS only) Specify the pattern of the ROH Tone,

you can adjust the high frequency, low
frequency, high level, low level, the On
and Off time for tone 1 and 2. The
ROH tone is a single high frequency
tone used to warn users that their
phone is not placed on-hook (hang up)
correctly.

Disconnect tone 1 Specify the pattern of the disconnect

tone for disconnect tone 1 (first set),
you can adjust the high frequency, low
frequency, high level, low level, the On
and Off time for tone 1 and 2.

P.S. If the disconnect tone only has
single frequency, please set it to low
frequency. If the disconnect tone only
has single cadence, please set it to
Tone 1.

Disconnect tone 2 Specify the pattern of the disconnect

tone for disconnect tone 2 (second
set), you can adjust the high
frequency, low frequency, high level,
low level, the On and Off time for tone
1 and 2.

P.S. If the disconnect tone only has
single frequency, please set it to low
frequency. If the disconnect tone only
has single cadence, please set it to
Tone 1.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.6 Phone Setting

Primary Ringing

Ringing Frequency Specify the Ringing frequency value.

ringing frequency : 15~100 (Unit : Hz)

Ringing ON Specify the Ringing ON value.

ringing ring ON : 0~8000 (Unit : ms)

Ringing OFF Specify the Ringing OFF value.

ringing ring OFF : 0~8000 (Unit : ms)

Ringing level Specify the ringing level.

ringing level : 0 ~ 94 (Unit : V)

Flash low Specify the value of the flash (low).

: 60~2000 (Unit : ms).
If the phone-set’s flash time is smaller
than the Flash Low setting, the flash
will be ignored.

Flash high Specify the value of the flash (high).

: 60~2000 (Unit : ms)
If the phone-set’s flash time is larger
than the Flash high setting, the flash

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will be handled as hang-up.

Secondary Ringing (FXS only)
Note: The feature will be enabled automatically when the Min. Digit
Count has been enabled and specified. It is used to have different ring
cadence when the incoming caller number is shorter than the setting of
“Min. Digit Count”

Ringing Frequency Specify the Ringing frequency value.

ringing frequency : 15~100 (Unit : Hz)

Ringing ON Specify the Ringing ON value.

ringing ring ON : 0~8000 (Unit : ms)

Ringing OFF Specify the Ringing OFF value.

ringing ring OFF : 0~8000 (Unit : ms)

Ringing level Specify the ringing level.

ringing level : 0 ~ 94 (Unit : V)

Min. Digit Count Specify the minimum digit count

(1~10, 0: Disable), this feature is used
to change the ringing frequency by
detecting the digit length of incoming
calls’ number. When the digit length
of an incoming caller number is greater
than the specified setting, the system
will use primary ringing. If the digit is
less than the specified setting, the
system will use the secondary ringing.

Country Specify the ringing standard to use.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.7 Digit Manipulation

Digit Manipulation Editor  FXO: This DM group is used for FXO incoming

call.

 FXS: This DM group is used for FXS dialing

out.

 VOIP: This DM group is used for VOIP

incoming call.

 1-4: These DM groups can be used for

routing table.

 Matched Prefix: The prefix to be matched

length for DM. The longest prefix will be
matched first.

 Matched min Length: Set to 0 for ignoring the

length. The other 1-32 are the length to be
matched longest as a condition.

 Start Pos: The start position to be replaced.
 Stop Pos: The stop position to be replaced.
 Replace Value: The value to replace.

Example

prefix Min

Len

Start

pos

Stop

pos

Replace

Value

Test DNIS Result DNIS

886 0 0 0 002 8862123456 0028862123456

886 12 0 0 002 8862123456 8862123456

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886 0 2 5 002 8862123456 8800223456

886 0 30 30 002 8862123456 8862123456002

886 0 1 6 8862123456 83456

Note: The DM Group 1~4 can have the feature to delay the dialing by added a
“p” into the replace value. It might be useful, if you want to wait for a while and
dial the second part of DTMF for calling out. Each “p” represents 2 seconds delay.
For example: 822265699ppp1234; it will first dial 82265699 and wait to 6 sec
to dial 1234.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.8 Dial Plan

Dial Plan Editor Using this feature, users can specify

the number that will be immediately
dialed out without having to press the
“#” (at the end of the dialed number)
on the keypad or until the dial time
timeout period. The number can be
specified depending on the length of
the dialed number, or the prefix of the
dialed number.
For example, if the user sets:

First Example

 Function: Enable
 Leading digit: 02
 Total Digit count: 10

If the user dials a 10 digit number with
a prefix of 02 (e.g. 0282265699), the
WELLGATE 26XX will immediately
detect it and dial this number straight
away.

Second Example



Function: Enable

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 Leading digit:
 Total digit count: 8

If the user dials an 8 digit number (e.g.

82265699), the WELLGATE 26XX will

immediately detect it and dial this
number straight away.

Third Example

 Function: Disable
 Leading digit: 02
 Total digit count: 10

If the user set the Function parameter
as “Disable”, the call number with a
length of 10 digits and a prefix of 02
will proceed as normal. The user will
need to wait until dial timeout period
for the call to be made, or press the
“#” on the keypad at the end of the
dialing number to make the call.

You can configure up to 50 entries in
the Dial Plan.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.4.9 Call routing Editor

Call Routing  Status: enable or disable this

routing

 Prefix: matched DNIS (called

number) prefix.

 Min Length: matched DNIS

minimum length. This DM can only
be executing when the received
DNIS is longer than it.

 Route to: The outgoing call type

could be (FXO / FXS / VOIP /P2P )
Backup route to: If primary route
is unable to reach the destination,
whether to use the backup routing
or not. The backup outgoing call
type could be (FXO / FXS / VOIP
/P2P) which require being different
as the same type of primary route.

 DM Group: The DM group here

can be used as the DM after
routing rule was selected. It is
useful especially when you have
different dialing plan for backup
route.

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3.5 Management

3.5.1 Provision Server

Note: The provisioning server is supported by working with WellEMS 9510 only.

. If you need this requirement, Please contact Welltech for availabilities.

Provision server Mode Enable/Disable provision function

Provision server IP address Specify the Provision Server’s IP

address.

Provision server port Specify the Provision server port

Provision cycle time Specify the cycle time of the

provisioning.(unit: sec)

Provision default time Specify a scheduled time in a day

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.5.2 Save-Reload setting

Export File Click the “Export” button to export

“user.cfg” data

Import File Specify the file path and file name to

Import the configure data.

1. Press the “Reboot” button to apply the changes.

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3.5.3 Voice File

Voice File Type Voice files type to be uploaded. It could

be greeting or hold tone.

Upload File Specify the file path and file name to

upload. Please make sure that the file
format needs to be G.711U, 8K, 8 bits
raw file.

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3.5.4 Upgrade Firmware

Http Upload Specify the location of the firmware for

uploading through Http.

1. Under Device Management => Software Upgrade web menu, specify the
location of the firmware by clicking the Browse button next to the Http Upload
text box.

2. You will be prompted with a window requesting the location of the firmware.

3. Locate the firmware that is stored in your hard drive.

4. Once located, click the Open button.

5. Back in the web configuration menu, press the Start button (next to the Http
Upload’s browse button) to execute the upgrade process.

6. Please wait while the device updates itself with the firmware.

7. After the update process is finish, you will be taken to a web page indicating
that it was successful (see figure below).

Note: For consistency, it is recommended to reload default setting every time
you update the firmware on the WELLGATE 26XX. However, you will lose all the
settings configured on the WELLGATE 26XX except Network configuration. For
more details on reload default setting, please refer to the next page below.

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3.5.5 Reset to Default

Users can restore back to factory default settings using this feature. The
password of the account and the network configurations are the things that will
not be changed when this feature is executed.

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3.5.6 Network Status

Connection mode Displays the current connection mode.

Current IP address Displays the current IP address of the

WAN port.

Subnet mask Displays the current subnet mask’s IP.

Default gateway Displays the current default gateway’s

IP.

Primary DNS address Displays the current primary DNS

address.

Second DNS address Displays the current secondary DNS

address.

WAN MAC Displays the MAC address of the WAN

port.

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3.5.7 Version Info.

Boot version Displays the current boot version

loaded on the WELLGATE 26XX.

Post version Displays the current post version

loaded on the WELLGATE 26XX.

Application version Displays the current application

version loaded on the WELLGATE
26XX.

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3.5.8 Port Status

Refresh Interval Time to update the status

Item Displays the corresponding port

number.

Port Type Displays the port type (FXS, FXO) of

the corresponding port number.

Enable Whether the port is enabled or disable.

Plug Whether PSTN is connected to the FXO

port or not

Status Displays the status of the port.

Status Time Status updated time

Register Proxy Displays the registration status of the

corresponding port number. if the port
Register success it will display “Yes”.

Caller ID Calling party ID.

Called ID Called party ID.

Codec Voice Codec to be used

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3.5.8 Password

Username Select the type of user name that you

would like to configure the password
for, you can choose the following:

 root
 user

Current password Specify the current password for the

user selected in the drop down list
above.

New password Specify the new password for the user

selected in the drop down list above.

Confirm new password Repeat the new password again for

confirmation.

1. Press the “Apply” button (at the bottom) after you finish to save changes.

2. Press the “Reboot” button to apply the changes.

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3.6 Rebooting the system

Executing this function will reboot the whole system, when configuration changes
are made to the device, it needs to be rebooted for the changes to take effect
(see figure below).

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Appendix A: How to set the P2P call

Example1:

This example shows a way to do the P2P in between a 2608 and 2680 by using
the call routing features.

Used IP address:

1. 2608 IP is 192.168.18.2

2. 2680 IP is 192.168.18.235

A. 2608 Configuration

Step 1:
Disable proxy settings and apply it as follows

Step 2:
Disable Register for all line and apply it.

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Step 3:
Create a prefix as follow to route the call to 2680 as follows. Reboot and try it.
For this example, we are route 26801 to 2680’s first line, 26802 to 2680’s second
line...etc. Since the first port of 2680 is the 5060 and second port is 5062, the
setting as show as follows:

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B. 2680 configuration

Step 1:
Disable proxy settings as below and apply it.

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Step 2:
Disable register for all lines as follows and apply it.

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Step 3:
Create prefix to route to 2608’s FXS port. Reboot and try it.
For this example, we are route 260801 to 2608’s first FXS line, 260892 to 2608’s
second FXS line...etc. Since the first port of 2608 is the 5060 and second port is
5062, the setting as show as follows:

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Example 2:

This configuration shows an example to use the hot line for p2p calling. It is
useful when you want your FXS pickup a phone and calling to a predefined
destination.
A. 2608 configuration

Step 1:
Disable proxy settings and apply it.

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Step 2:
For the line need to do the P2P hot line, put hotline number as the format of
“number@uri:port”. Apply and reboot it.

In this example, when FXS line 1 pickup the phone, it will be hot line to

[email protected]:5060. Line 3 will be route to

[email protected]:5060.

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B. 2680 configuration

Step 1:
Disable proxy settings and apply it.

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Step 2:
For the line need to do the P2P hot line, put hotline number as the format of
“number@uri:port”. Apply and reboot it.

In this example, when FXO line 1 receives an incoming call, it will be hot line to

[email protected]:5060. Line 3 will be route to

[email protected]:5060.

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Example 3

This configuration shows an example for P2P calling to a representative number.
When a PSTN call is coming to 2680 FXO port, it will start the call routing and
make the p2p call to the representative number of 2608 which provides serial line
hunting. The same as 2608 to route to 2680’s representative number.

A. Configuration 2608

Step 1:
Check the primary proxy and representative number enable option, then setup
the required parameters of the representative number. Apply it.
Since the P2P call will be used for this representative number, uncheck the
primary proxy and apply it.

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Step 2:
Disable SIP registers for all lines and apply it.

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Step 3:
Create a call routing entry for routing to 2680’s representative number as below.
Reboot it to take effective.
In this example, the call will be route to [email protected]:5076 (5076 is
the port number or representative listened).

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B. 2680 Configuration

Step 1:
Check the primary proxy and representative number enable option, then setup
the required parameters of the representative number. Apply it.
Since the P2P call will be used for this representative number, uncheck the
primary proxy and apply it.

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Step 2:
Disable sip register for all lines and apply it.

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Step 3:
Create a call routing entry for routing to 2608’s representative number as below.
Reboot it to take effective.
In this example, the call will be route to [email protected]:5076 (5076 is
the port number or representative listened).