Weiser Kwikset Kevo Smart Locks Installation Manual

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ENGLISH

67955-001

Rev 01

Installation and

User Guide

Parts in the boxRequired tools

Ruler

Phillips screwdriver

Additional tools (depending on application)

Hammer

Wood block

Latch with rectangular faceplate

Mounting plate SmartKey toolInterior assembly

Latch screws Strike screws Mounting plate screws

N Q R

Drive-in latch Strike Exterior assembly Adapter ring

B C D E F

Battery pack Interior cover Batteries

H J K L M

03809 46780 4919164844 64109

Interior assembly screws

T U

Note: Part numbers are printed on screw bags.

Keys

Interior cover screws

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Prepare the door and check dimensions

If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep.

Measure to conirm that the hole in the door

is either 21/8" (54 mm) or 11/2" (38 mm).

21/8"

54 mm

11/2"

38 mm

Note: Additional door preparation may be required for doors with 11/2" (38 mm) holes. Consult the deadbolt drilling instructions at www.kwikset.com/doorprep

Measure to conirm that the hole in

the door edge is 1" (25 mm).

Measure to conirm that the backset is

either 23/8" or 23/4" (60 or 70 mm).

23/8" or 23/4"

60 or 70 mm

Measure to conirm that the door is 13/4" (44 mm) thick.

backset

13/4"

44 mm

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

25 mm

Install the latch and strike

Is the door edge chiseled?

A B

YES

chiseled

Use latch “A”. If the latch bolt is not already extende d, extend the latch bolt as shown.

not chiseled

Use latch “B”. If the latch bolt is not already extende d, extend the latch bolt as shown.

Hold the latch in front of the door hole, with the latch face lush against the door edge.

Is the D-shaped hole centered in the door hole?

YES

D-shaped hole centered D-shaped hole NOT centered

No adjustment is required. Proceed to next step.

Rotate latch face as shown to extend latch.

Which latch are you installing?

Latch “A” Latch “B”

Install strike on the door frame.

Make sure the hole in the door frame is

drilled a minimum of 1" (25 mm) deep.

“UP” is

on top

“UP” is

on top

N (x2)

wood block

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Longer screws, Q, install closest to the door jamb.

Note: The longer screws, Q, (3" / 76 mm) must be used to maintain highest security.

Q (x2)

R (x2)

door frame

Install the exterior assembly

What is the diameter of the hole in the door? Install exterior assembly and mounting plate.

A C

Diameter is 21/8" (54 mm) Diameter is 11/2" (38 mm)

21/8"

54 mm

“E” is required for installation. Install “E” on “D”.

What is the thickness of your door?

Door is 13/8" (35 mm) thick Door is 13/4" (44 mm) thick

Kevo Contemporary does not

support this door thickness.

13/8" 35 mm

11/2"

38 mm

“E” is not needed for installation. Discard “E”.

13/4" 44 mm

Locate mounting plate (G).

Note: It is on the back of the interior assembly.

Cable goes underneath latch.

Route cable through center hole, then push cable into bottom hole.

Keep parallel to edge of door

Rotate torq ue blade to align

with D-shaped hole.

S (x2)

Tighten screws evenly

Insert key and test latch. If latch does not extend or retract smoothly, adjust screws (S).

Remove key when inished and make sure the latch bolt is fully extended.

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Install the interior assembly

Remove battery cover and battery pack from interior assembly.

Make sure

turnpiece is in the vertical position.

Connect cable and install interior assembly.

Make sure

cable “clicks” into place.

Remove

interior cover.

Remove battery pack.

K KH H

vertical

Tuc k

If connector lever is extended, push it back down.

cable into interior housing.

Do not install batteries yet.

Tuck extra cable within assemb ly cavity. Do not pinch cable during inal install.

Push turnpiece shaft

onto torque blade.

torque blade

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

turnpiece

shaft

Secure with screws.

bottom hole

T (x2)

Tip

Use lever if you need to remove cable.

Perform the door handing process

This step will teach the lock the orientation of your door and is crucial for lock operation.

Install 4 AA batteries in the battery pack.

A B

L (x4)

Ensure correct polarity. For best

results, use new, non-rechargeable Alkaline batteries only.

IMPORTANT: The Status LED will lash red and green, and the lock will beep. Press

C D

and release the Program button again. The latch bolt will retract and extend on its own.

IMPORTANT: Make sure the door is open. Insert the battery pack

while PRESSING AND HOLDING the Program button. Release the button when the battery pack is all the way inside the lock interior.

Did the latch bolt bolt retract and extend on its own?

status LED

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

YES NO

Door handing process was

successful! Proceed to next step

after latch bolt stops moving.

Remove batte ry pack , wait

15 seconds, then attempt

the process again.

OPTIONAL: Re-key the lock

If desired, the lock may be re-keyed to work with your existing key. See the supplied SmartKey Re-key instructions for more information.

Download the app and set up your smartphone

touch surface

If this lock was professionally installed (or installed by someone other than the homeowner), make sure that step 7 is performed by the homeowner.

Download the Kevo app at kwikset.com/kevo/app or scan the QR code below.

Continue to follow the instructions inside the app to calibrate the

lock so it learns where you keep your phone during normal use.

Normal use Locking the door

When using your phone to lock and unlock the door, make sure the phone is on, Bluetooth is enabled, and the Kevo app is running in the background.

Always stand at an extended arm's reach, and avoid holding your device close to the lock.

You may hold the phone in your hand, pocket, bag or purse as long as there is a clear line of sight between the lock and the phone.

Follow the instructions inside the app to create an account and enroll your irst smartphone.

Send eKeys to family and friends with Kevo-compatible smartphones.

Unlocking the door

Touch the lock exterior on the touch surface. The light string will display the following animations, the lock will beep once, and the door will lock.

Blue sweep Blue sweepOrange swe ep,

moving towards

door edge

LED sweep dire ction will follow the bolt direction when locking and unlo cking the door

Last 2 LEDs

remain on for

2 seconds

Touch the lock exterior on the touch surface. The light string will display the following animations, the lock will beep twice, and the door will unlock.

Green sweep, moving away

from door edge

First 2 LEDs

remain on for

2 seconds

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Install the interior cover

Important information about the interior cover:

If the window is unlocked, it can slide up for more convenient access to programming buttons while the cover is installed.

Note: The interior cover and screws must be removed for battery pack access.

window

The interior cover will be secured by three screws to prevent someone from removing the battery or tampering with your lock's settings.

The window on the interior cover is locked by default.

If you want to keep the window locked: If you want to unlock the window:

Install cov er.

Remove security screw.

Install screws.

U (x3)

Install

bb c

cov er.

Install screws.

U (x3)

Battery Replacement

Slide cover up. Remove

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Replace batteries.

battery pack.

Ensure correct polarity. For best results, use new,

non-rechargeable Alkaline batteries only.

Kevo at a Glance

1. Touch surface

2. SmartKey tool access

5. Reset button

6. Back panel

7. Program butto n

8. Turnpiece shaft

A B

3. Light string

4. Keyway

9. Positioning Technology button

10. Switches

11. St atus LED

Reference Guide

1. Touch Kevo anywhere on t he metallic surface below the light string to lock and unlo ck.

2. Inser t your Smar tKey tool here when rekeyin g your lock to work with your existing key.

3. Changes color to communicate with you.

4. Insert your st andard key here.

5. Only use to re set Kevo to delete all eKeys and fobs. Se e “System Reset” for more information.

6. Where all the programming features are l ocated.

7. Use to enroll phones and fobs.

8. Engages with turnpiece wh en interior cove r is installed. When the cover is removed, the turnpiece shaft can be used to manually lock and unlock the door.

9. Use to reset Kevo activation range.

10. Use to enab le and disable the Status LED, Triple Touch Lock, Audio, and Auto-Lock.

11. Communicates whether the door is lo cked or unlocked and las hes red for a low batter y alert. Can be turned on and o by Switc h #1.

Kevo-Compatible Devices

Smartphones and Smart Devices

A Kevo-compatible smartphone (or othe r mobile internet-connected device or t ablet) must have Bluetooth Smart Ready/ Bluetooth

4.0 and an app speciic to the device must be installed. Find out if your device is compatible at www.kwikset.com/kevo/devices.

Kevo Fob

A Kevo Fob is a Bluetooth device that provides the same touch-to-open convenience as a smartphone.

Up to eight fobs can be enrolled in a single Kevo lock. A single fob can be enrolled in up to 2 5 dierent Kevo locks.

Note: You may choose to use only Kevo fobs, only smartphones or a mix of both in your Kevo system.

Standard Key

Always make sure you have access to your standard key.

Switches

Switch 1

Status LED

Door lock status LED blinks every 6 seconds. ON position is factory default.

1 2 3 4

on o

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Switch 2

Triple Touch Lock

See “Triple Touch Lock.” OFF position is factory default.

Switch 3

Audio

Beeping sound is heard during programming and normal operation. ON position is factory default.

Switch 4

Auto-Lock

Automatically re-locks door 30 seconds after unlocking. OFF position is factory default.

Triple Touch Lock and Auto-Lock

Triple Touch Lock allows you to lock the door from the outside

without the use of a smartphon e or fob. You might use Triple Touch Lock if you are using only a standard key in your system but wish to lock the door by touch, if your smartphone or fob is disabled, or if you have a visitor in your home that will leave and lock the door behind them.

To lock the door with this feature , tap the touch surface three time s, pausing briely between each touch. The lock will perform the lock light seque nce (page 7).

To enable Triple Touch Lock, set Switch #2 to the ON p osition.

Auto- Lock will automatically re-lock the door 30 seconds af ter unlocking. To enable Auto -Lock, set Switch #4 to the ON position.

Both features are OFF by default.

CAUTIO N: With these feature enabled, it is possible to lock

yourself outside if you don’t have an enrolled smartphone, Kevo fob or standard key with you.

System Reset

WARN ING: Resetting your Kevo system will restore your

lock to factory settings and delete all smartphones and fobs from Kevo’s memory.

If you wish to pe rform a system reset , press and hol d the Reset button on t he back panel for 10 seconds u ntil the lock beep s and the light ring  lashes red.

A B

Phones: After a system reset, you will need to re-e nroll your Owner phone. You will still be able to send eKeys at no charge to anyone who previously had an active eKey at the time of reset.

Fobs: After a system reset, all fobs will nee d to be re-enrolled. See the online Troubleshooting guide for instructions.

Light String Notiications

Out of Ran ge

Blue pulse Magenta sweep

Deadbolt Low Battery

After normal locking/unlocking light string notiications

Invalid Credential

Blue sweep Red sweep

Red pulse 3 center

red LEDs

Fob Low Batte ry

After normal locking/unlocking light string notiications

No Credential

Blue pulse

Red Pulse 2 outer

red LEDs

Deadbolt Jammed

Blue pulse Green sweep Red pulse 2 Red LEDs alte rnate

Unit Thinking

Blue sweep

between right and left

Boot Up/LE D Test

Multicolor sweep

White Orange Red Magenta Blue Green White

Status LED Notiications

Amber lash

Door is locked

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Green lash

Door is unlocked

The 4 AA batteries in the Kevo interior

are low and ne ed to be replaced.

Red la sh

Advanced Features

Positioning Technology

The Kevo smart lock features a unique positioning technology that can tell if your device is inside or outside your home to help prevent your door from being unlocked by unauthorized users while your device is inside.

For additional security, Kevo will also limit the ac tivation range on the outside . The Kevo smart lock will learn about your entryway and the typical positions where you might keep your phone during normal use.

If you ind that the Kevo activation range is not ideal for your use, you can reset what Kevo learned, and Kevo will learn your environme nt again. Quickly press and release the Positioning Technology button (B)on the lock interior. Kevo will learn your environment again.

Important Safeguards

1. Read all instructions in their entirety.

2. Familiarize yourself with all warning and caution statements.

3. Remind all family members of safety precautions.

4. Always have access to your lock’s standard key.

5. If using the Triple Touch Lock or Auto-Lock features, make sure to have your smartphone, fob or standard key with you to prevent locking yourself out.

6. Familiarize yourself with all light ring error notiications.

7. Replace low batteries immediately.

Preventin g Inadvertent Un locking of Your Door

WARN ING: Failure to follow these safeguards could result in

your lock opening inadvertently.

1. Avoid keeping and storing phones and fobs unnecessarily close to the lock when inside the home.

2. Restrict access to your Kevo lock’s back panel and routinely check your settings to ensure they have not been altered without your knowledge.

History Log

A history of the lock ’s activity may be viewed through the Kevo app or by logging into the web portal: www.mykevo.com.

Notiications

The Kevo app can send notiications when the door is locked and unlocked by eKey holders. You can choose to receive the system’s default notiications or set up custom notiications to monitor a speciic user or time frame.

Dual Factor Authentication

Kevo features an optional, added-security passcode that you can enable inside the app to be used in addition to the app’s password. Enabling the passcode will require you to enter a 4-digit PIN whenever you access the app, and it protects your Kevo account against unauthorized changes when your phone is unlocked.

3. Protect the password to your Kevo app and web portal accounts.

4. When sending an eKey, always double-check that you are sending it to the correct recipient.

5. Protect and restrict access to your smartphone so that your app settings cannot be altered without your knowledge.

6. Enable the Kevo app’s security passcode so that your app settings cannot be altered without your knowledge.

7. When sending eKeys, be aware of the dierence between an Admin user and other users in the system: an Admin user can send, disable and delete eKeys.

8. If your smartphone is lost or stolen, use the Kevo web portal (www.mykevo.com) to disable it.

9. If a fob in your Kevo system is lost or stolen, reset your lock to delete it from memory.

Kevo Plus

With Kevo Plus, you will be able to lock and unlock your home and check whether your door is locked or unlocked when you are away from home. You can upgrade to Kevo Plus inside the Kevo app. Visit www.kwikset.com/kevo/kevo-plus for more information.

Connect Smart Products

Connec t Kevo to selec t smart product s. In the Kevo app, tap the gear icon to connect to smart products (iOS only: select “Preferences”). Visit www.kwikset.com/kevo/support for more information.

CAUTION: As with any radio-based technology, it should be

noted that the accuracy and reliability of the Kevo lo ck’s inside -outside sensor cannot be guaranteed. Users should not rely solely on the Kevo lock’s sensor for security purposes and should always use caution. This manufacturer assumes no responsibility for incorrect results or damages resulting from the us e of the Kevo lock ’s sensor.

Certain home conigurations may impede the Kevo lock ’s sensor more than others. Example: You r home oice is located next to your entry way,

and part of the oice ex tends past the front door, jutting into the front yard. If your device is being actively used in that oice extension, the Kevo lock’s sensor could possibly detect the device as being outside of your home while that device is in active use .

WARN ING: This Manufacturer advises that no lock can provide

complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the prop erty. No lock can substitute for caution, awareness of your environment , and common sens e. Builder’s hardware is available in multiple per formance grades to suit the application. In order to enhance securit y and reduce risk, you should consult a qualiied lo cksmith or other security professional.

Kevo Support: www.kwikset.com/kevo/support USA: 1-800-327-5625 Australia free call 1800 623 118 New Zealand free call 0800 736 776

Weiser Kwikset Kevo Smart Locks Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual