WeGo Relay User Manual

track your activities and sleep

for a better, healthier you!

activity

& sleep tracker

JoinWeGo.com

USER MANUAL

RELAY

JoinWeGo.com

WeGo™ RELAY User Manual

CONTENTS

Welcome to WeGo

™

1

What’s in the Box 2

The New Join WeGo App 3

How Does My RELAY Work? 4

Charging My RELAY 5

Syncing My RELAY 6

Wearing My RELAY 7

Auto Sleep 8

Caller ID & Text Notifications 9

Setting My Silent Alarm 10

Care & Maintenance 11

Regulatory & Safety Notices 12

Wa r r anty 14

The WeGo

™

Activity Trackers 16

1

WeGo™ RELAY User Manual

WELCOME TO WEGO

™

AFFORDABLE, EASY TO USE, and integrated with a USER-FRIENDLY smartphone app which is

powered by MapMyFitness, WeGo™ allows users to seamlessly track their fitness progress and goals. WeGo’s
line includes products for all individuals– regardless of their fitness level or activity type.

BE INSPIRED

the fitness motivator that makes

it easy to become more active

TAK E A C T I ON

track daily activities and sleep

for a better, healthier you

S E E R E S U LT S

monitor progress and

reach your personal goals

2

WeGo™ RELAY User Manual

WHAT’S IN THE BOX

RELAY TRACKER USB CHARGING CABLE QUICK START GUIDE

QUICK START GUIDE

JoinWeGo.com

activity & sleep tracker

R E L AY

3

WeGo™ RELAY User Manual

MORE DETAILED DATA AND
INTUITIVE SYNCING

• Ease of Use: Improved overall syncing process.

• At-A-Glance: Easy to see/understand your 24 hour
summary for STEPS, SLEEP, CALORIES, etc.

• Data Rich: Time stamps to help you understand
more granular data; down to every 15/30 min
period of time.

NEW AND IMPROVED DASHBOARD

• Comprehensive Information is now displayed in
both percentages/numbers and colors in order to
make them easily visible and readable.

• At-A-Glance: All your daily information is located
on one screen. No scrolling needed.

• Design: Complete redesign of app to improve
user experience.

THE NEW JOIN WEGO APP

INTEGRATION WITH MAPMYFITNESS
AND MORE.

• Access to several apps partnered with MapMyFitness

• Any 3rd Party App, that is connected to MapMyFitness,

is already connected to your WeGo (just use your
username to register).

4

WeGo™ RELAY User Manual

HOW DOES MY RELAY WORK?

VIEWING THE DATA

Pressing the main operation button will illuminate the display. As you continue to press the button, it will scroll
through the various metrics. Those metrics include:

HOW THE DATA IS CAPTURED

The RELAY displays activities from midnight to midnight. Each evening at 12:00am it resets to zero in order to
begin capturing those activities/sleep for a new day.

steps taken
during a 24
hour period

distance traveled

during a 24
hour period

hours/minutes

moved during a

24 hour period

calories burned

during a 24
hour period

time of day percentage of

completion to

your set goal

initiate sleep

quality/time

tracking

Time Steps Calories Distance Active Time Goal % Sleep

start auto

sync to app

Sync

5

WeGo™ RELAY User Manual

CHARGING MY RELAY

1. Inside the packaging for your RELAY, you should find
a quick start guide, USB charging cable, and your
new activity tracker.

2. Located on the opposite side of the RELAY’s screen
are 3 holes that need to be connected with the
correct side of the charger.

3. Align the arrow on the charger and the arrow on the
back of the RELAY so that they are facing each other,
and click into place

4. The opposite end, which is USB, needs to be
plugged into a laptop, desktop or any USB hub.

5. Once fully plugged in your devices screen should
show that it is charging – once the battery icon is
filled your charging is complete.

6

WeGo™ RELAY User Manual

A sync should be performed before you start using your new device! Once synced to the Join WeGo app, your
device will automatically update to the correct time/date, and take into account all of your personal stats in order
to correctly identify metrics such as calorie burn. Please follow these instructions to sync your device:

1. Make sure that Bluetooth is enabled on your phone.

2. Open the Join WeGo app to the main dashboard

screen (if you are not on the dashboard please locate
the tab on the bottom of the app and select).

3. Click on the sync icon on the top right of your
dashboard and follow the directions.

• Press the sync button on the app

• You will be asked to pair the RELAY to your

phone and the sync process should start!

• The first time you sync it may take up to 30

seconds to find the device.

AU TO - S Y N C FE ATU R E

After your first successful sync, the WeGo app gives
you the ability to auto sync directly to the dashboard.

• Whenever the app is opened up and on the
dashboard screen the RELAY will automatically
sync and pull your most up-to-date data –
No button needed.

• Directly underneath the WeGo logo the Sync
progress will start to run.

SYNCING MY RELAY

7

WeGo™ RELAY User Manual

1. Place the RELAY on wrist, main operation button
facing away from you.

2. Take the end with the clasps and place it through
the hole.

3. Pull to tighten and squeeze both clasps into the
wristband between your thumb and forefinger until
you hear a click.

WEARING MY RELAY

8

WeGo™ RELAY User Manual

HOW TO WEAR DURING SLEEP

In order to gain insight into valuable sleep metrics
like quality of sleep on your app, you must keep your
RELAY on your wrist while sleeping.

HOW TO TURN ON SLEEP MODE:

The RELAY will track your sleep automatically. When
you wear your RELAY to bed it will automatically
recognize when you go to sleep and wake up so that you
don’t have to manually turn it on or off.

AUTO SLEEP

HOW IS THE RELAY ABLE TO TRACK
MY SLEEP?

Auto sleep gives the RELAY the ability to track your
sleep based on movement. When you haven’t moved
for an extended period of time, the RELAY will use
specific measurements of data to indicate sleep and
your movement during sleep (light and deep) without
having to initiate.

Remember to sync your device to the app once you wake up to review
your data.

9

WeGo™ RELAY User Manual

TURNING CALLER ID AND TEXT
NOTIFICATIONS ON/OFF:

1. Locate and click on the settings tab within the
WeGo app

2. Press the toggle switch on or off depending on
your preference.

3. Press save and then press the dashboard icon.

4. Sync your device to update your settings change.

MANAGING CALLER ID AND TEXT
MESSAGES

1. When receiving a call or text message your RELAY
will vibrate to notify you.

2. If you receive a call a phone icon will appear with
the incoming number or name(if the contact is in
your address book).

3. If you receive a text message a message icon will
appear with the incoming number or name (if the
contact is in your address book) along with the
actual text.

4. To dismiss the notification from appearing on
your wrist simply press the operation button on
the RELAY.

CALLER ID & TEXT NOTIFICATIONS

10

WeGo™ RELAY User Manual

To set the customized silent alarm using the RELAY:

1. Locate and click on the settings icon on tab of
your WeGo App

2. Enable the alarm by clicking the toggle

3. Setting the time you would like the alarm set at.

4. Click save on the top right.

5. Go back to your dashboard screen and resync

your device.

6. An Alarm icon should appear on your RELAY
once synced to show that the alarm has been set

SETTING MY SILENT ALARM

11

WeGo™ RELAY User Manual

CARE & MAINTENANCE

• NEVER attempt to disassemble or service your unit.

• DO NOT expose the unit to extreme heat, shocks,
magnetic fields, electrical noise, strong vibration
or long-term exposure to direct sunlight.

• DO NOT drop or step on the watch.

• STORE the unit in a dry place when you are not
using it.

CLEANING

With constant wear, your RELAY straps may get
dirty. Carefully rinse in water and wipe dry with towel
(without running water over the screen).

Do not use any type of soap or cleaners.

WATER RESISTANCE

Rain, Sweat, and Splash Proof

Please remove from your wrist prior to taking a shower or swimming.

FACTORY R E S E T

• Locate and click the “SETTINGS” tab on the
bottom of the Join WeGo app

• Press “

RESET” underneath Device Settings.

(Only available on select WeGo devices.)

WARNING: This will erase all data currently stored on your device,
not your profile.

CUSTOMER SUPPORT

If you experience any problems with this product or
have questions, please first contact our Customer
Service Team at 800-338-6337.

12

WeGo™ RELAY User Manual

REGULATORY & SAFETY NOTICES

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

1. Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the product.

2. NOTE: This product has been tested and found
to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
This product generates uses and can radiate radio
frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If the product does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the product
and receiver.

• Connect the product into an outlet on a
circuit different from that to which the receiver
is connected.

• Consult the dealer or an experienced radio/TV
technician for help.

13

WeGo™ RELAY User Manual

REGULATORY & SAFETY NOTICES

CAUTION

This is not a medical device. Should not be used to
diagnose or treat any medical condition. Consult your
doctor for prevention, diagnosis and treatment. See
the user guide for further guidance.

This is not a toy. Keep away from children.

BAT T E R Y

Lithium Ion Polymer 3.7 V 50 mAh

Do Not Open. Do Not Dispose product into Fire.

May Short Circuit, Explode or Leak.

Do Not Swallow. Keep Battery Out of Reach of Children.

The WEEE symbol on the product or on its packaging
indicates that the product must not be disposed of
with normal household waste. Instead such marked
waste equipment must be disposed of by arranging to
return to a designated collection point for the recycling
of waste electrical and electronic equipment. By
separating and recycling this waste equipment at the
time of disposal will help to conserve natural resources
and ensure that the equipment is recycled in a manner
that protects human health and the environment.

Keep this manual and packaging for future reference
since it contains important information

FCC ID: 2ABZ6-9440

IC ID: 11996A-9440

14

WeGo™ RELAY User Manual

WARRANTY

GUARANTEE CERTIFICATE – FOR PURCHASES MADE IN THE U.S.

If at any time within one (1) year from the purchase date of this product, it fails to perform properly because
of defects in material or manufacturing, return it prepaid to:

EB SPORT GROUP, 585 OAK RIDGE ROAD, HAZLETON, PA 18202

Complete this Guarantee Certificate and enclose it (or a copy of it) with the product. Please contact Customer
Service at 866-694-4575 or [email protected] for a return authorization number, prior to
sending in your product.

(PLEASE PRINT CLEARLY)

Name: Phone:

Address:

Store Purchased From:

Date of Purchase : Purchase Price:

State: Zip:

Problem With Product:

15

WeGo™ RELAY User Manual

WARRANTY

REPLACEMENT

This product has been carefully designed, manufactured and packaged. If any parts are missing or damaged,
please contact us at the address above and we will replace the unit at no charge. (Guarantee does not cover
crystal or battery.)

FOR PURCHASES MADE IN THE UK

Should you experience problems with this item, please return it to the point of purchase. This will not affect
your statutory rights. Alternatively return it to the address shown below for a repair/replacement.

EB Brands UK, Berkeley Business Park, Wainwright Road, Worcester WR4 9FA

www.JoinWeGo.com
Distributed in the UK by EB Brands UK, Worcester WR4 9FA

16

WeGo™ RELAY User Manual

THE WEGO™ ACTIVIT Y TRACKERS

ELITE

+

• Sleep Quality

• Goal Setting

• User Replaceable Battery

• Sync Wireslessly

HYBRID

+

• Sleep Quality

• Goal Setting

• Sync Wireslessly

• Water Resistant

• Replaceable Straps

• Silent Alarm Vibration

R E L AY

• Caller ID/ Text Notification

• Auto Sleep

• Sleep Quality

• Sync Wireslessly

• Water Resistant

• Replaceable Straps

• Silent Alarm Vibration

WeGo™ is the fitness motivator that makes it easy
to track daily activities. These easy to use activity

trackers can help support a happy, healthy lifestyle.

JoinWeGo.com

WeGo™ RELAY User Manual

Made in China. WeGo™ is a trademark of EB Sport Group, Hazleton, PA 18202. Distributed in the United Kingdom by EB Brands (UK), Worcester WR4 9FA.
MapMyFitness is a trademark of MapMyFitness, Inc. All Rights Reserved. ©2015. Designed and engineered by EB Labs.