weBoost 470001 User Manual

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RV 4G

™

Cellular Signal Booster

ENGLISH

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Contents

Package Contents ......................................................3

Optional Accessories ...................................................3

Before Getting Started ..................................................3

Find the Strongest Signal ................................................4

Install Outside Antenna Mount ............................................5

Additional Considerations ...............................................6

RV 4G™ and Desktop Antenna Placement ..................................7

Power Supply Options ..................................................7

Troubleshooting & Understanding Lights ...................................8

Additional FAQ .........................................................8

Optional Accessories ...................................................9

Safety Guidelines & Recommendations ...................................10

Signal Booster Specifications ...........................................11

Guarantee and Warranty ........................................ Back Cover

Installation Instructions for the Following weBoost Signal Booster:

RV 4G™ 700 MHz Band 13 & 17, 800 / 1900 (Ext. PCS) AWS (1700 / 2100)
SmartTech ™ Signal Booster
Model # 470001 FCC ID: PWO460001 IC: 4726A-460001

The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.

THE SIGNAL BOOSTER UNIT IS DESIGNED FOR
USE IN AN INDOOR, TEMPERATURE CONTROLLED
ENVIRONMENT (LESS THAN 150 DEGREES
FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS
OR SIMILAR LOCATIONS SUBJECT TO TEMPERATURES
IN EXCESS OF 150°F.

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AC Power Supply

5V / 2.5A

859948

15’ RG6

Extension Cable

950615

DC/DC Power

Supply

859113

Desktop Antenna

(5’ RG-174 comes attached)

301211

Appearance of device and accessories may vary.

Package Contents

Outside Panel Antenna Kit

Outside Panel Antenna

30’ RG6 coax cables

314473-0630

RV 4G

™

Before Getting Started

Before you install your RV 4G and start
enjoying improved cellular reception in your
RV, please do the following:

1. Read through all the installation steps.
This will help you know what to expect
from start to nish.

2. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.

3. Identify the location of your best
available cellular signal. See page 4.

4. Plan where to mount your antenna.

Mounting Option
Accessories (Included)

Panel Antenna

w/F-Female Connectors

RG6 30’ Coax Cable

w/F-Male Connectors

Required F-Female to SMA
Male adapter

RV 4G Inside Panel
Antenna Upgrade (311155-0630)

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Find the Strongest Cellular Signal

Before you install your RV 4G signal booster,
you must determine the location of the best
available cellular signal. This will affect the
location of your Outside Antenna and will
help you get the best performance from your
RV 4G. You can nd the strongest signal
outside your RV, typically at the highest
point available, using any of the following
methods:

1. Best method:

Connect the Outside Antenna and

Desktop Antenna to the RV 4G signal
booster. Have one person outside
to rotate the Outside Antenna with a
second person inside the RV near the
Desktop Antenna watching the signal
strength on a phone. This allows you to
read the signal strength from nearby cell
towers.

a. The person inside should have

the phone in test mode so the
numerical signal strength can be
read. This is more accurate than the
bar indicator. Go to www.weboost.
com/us/test-mode-instructions for
help in nding the test mode for
your phone.

b. The person outside should turn

the Outside Antenna 45 degrees
at a time, and walk around the RV.
Allow 30 seconds for the phone to
register with each turn.

c. The person inside should note the

readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).

d. Once you have determined which

direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.

2. Good methods:

a. Place calls from several locations

outside your RV. As you move to
different locations, note where you
get the best reception.

b. If you have a smart phone, you

can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for “cell
signal” to nd available apps for
your device.

3. Acceptable method: Check the bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone bars
are only an approximation of signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.

WAIT 30

SECONDS

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5. Adhere the supplied 3M tape (optional)
to the back of the antenna and
Place the cover over the back of the
antenna.

6. Insert the Outside Antenna into the
cradle (the cover that you installed
should face the RV).

7. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.

8. Route the cable as desired to the location
of the RV 4G. If you need use both coax
cables, attach the 15’ extension cable.

Install Outside Antenna Mount

Ready to Install Outside Antenna Mount

1. Select a location roughly in the
direction of the strongest cellular
signal (see section headed “Find the
Strongest Cellular Signal” on page 4).

2. Clean the area on the side of the RV
with the alcohol prep pad included.

3. Insert the suction cups included into
the holes on the Outside Antenna
cradle using a twisting motion. Place
bumper (included) between the
suction cups.

twist throughtwist through

twist throughtwist through

place bumper

4. Press the suction cups onto the RV in
the desired location.

Note: For best performance, vertical

distance or higher mounting of the
antenna is recommended.

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9. Connect the coax cable to the RV 4G.
Connect the Desktop Antenna to the
RV 4G. For instructions on installing the
Desktop Antenna and placement refer to
page 7.

If your RV 4G is working correctly,

the lights will be green. If the
lights are orange or red, see the
“Troubleshooting” section on page 8.

Additional Considerations

Keep the following guidelines in mind to
maximize your signal strength:

1. Always turn the Outside Antenna
so the weBoost logo is toward the
strongest cellular signal. The strength
of the signal at the Desktop Antenna
(and therefore, how far it will transmit
a signal) is dependent upon the signal
strength at the Outside Antenna. Be
sure to maximize the strength at the
Outside Antenna. Rotate in small
increments.

2. Maintain a distance of at least 20 feet
from the Outside Antenna to the RV
4G unit.

3. Maintain at least 20 feet of vertical
or horizontal separation between the
Outside Antenna and the Desktop
Antenna.

4. Keep the RV 4G and the Desktop
Antenna at least 18 inches away
from each other with the weBoost logo
on the Desktop Antenna facing away

from the RV 4G.

Minimum separation

of 18 inches

5. Do not face the Outside Antenna and
the Desktop Antenna toward each
other. This can cause the RV 4G
to show red lights and shut down,
preventing oscillation or feedback
(see troubleshooting on page 8). In
other words, the weBoost logos on
the Outside Antenna and the Desktop
Antenna should always be facing
away from each other.

DO NOT

face the Outside Antenna and
the Desktop Antenna toward
each other

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RV 4G and Desktop Antenna
Placement

1. Select a location for the RV 4G that
is away from excessive heat, direct
sunlight, and moisture and has proper
ventilation. Recommended locations
include on a shelf, in a closet or
cupboard. Be sure the location is
near a power outlet. To ensure proper
ventilation, keep other objects at least six
(6) inches away.

2. Place the RV 4G on a desk, table or
other solid surface where you have
routed the cable from the Outside
Antenna.

3. Attach the coax cable from the Outside
Antenna to the RV 4G at the connector
labeled “Outside Antenna.”

4. Attach the Desktop Antenna to the
connector labeled “Inside Antenna.”

5. Ensure the Desktop Antenna is facing
away from both the RV 4G and the
Outside Antenna.

Note

Face Inside Antenna
away from RV 4G and
Outside Antenna

6. Plug in the power supply to the RV 4G
at the input marked “Power” (next to the
“Outside Antenna” connector).

7. Check the lights on top of the RV 4G. 4
green lights mean the booster is working
properly. If you do not have green lights,
see the following Troubleshooting Tips.

Power Supply Options

There are 3 options for powering up the RV 4G.

Option 1: AC/DC Power Supply

The AC power supply (859948) will provide
power for 110v connections.

Option 2: DC/DC Power Supply

The DC/DC Power Supply (859113) will
provide power through a CLA connection.

Option 3: Hardwired Power Supply

For a hardwired connection, the DC/DC power
supply (859113) can be physically altered.
This allows you to directly connect the power
supply to a power source – this is useful for:

-connections to a battery or dry camping

-direct power connections to a vehicle, or RV

To do this:

Lay out your DC/DC power supply.

Cut off the CLA power adapter. Make sure
that the inline regulator is intact – this will
ensure the proper power is delivered to your
booster.

Strip the wire, noting which is positive
and negative (white stripe=positive,
black=negative)

Connect to your power source.

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Troubleshooting &
Understanding Lights

The RV 4G includes four indicator lights, one for
each band (see FAQ for explanation of MHz bands).
Each indicator light will either be green, orange or

red.

Band 4

Band 5

Band 2

Band 12/13/17

Green indicates that the booster is powered

and operating at maximum gain.

Solid Red indicates that the booster has shut

off on the associated frequencies to prevent
oscillation (feedback).

Solid Orange indicates that the booster has

shut off on the associated frequencies due to
close proximity of a cell tower.

Green/Orange Blinking indicates that the

booster is operating at a reduced gain due to
close proximity of a cell tower.

Green/Red Blinking indicates that the booster

is operating at a reduced gain to prevent
oscillation (feedback).

Note: All red light issues must be resolved before
orange light issues.

Fixing Red Light Issues

If one or more lights on the Signal Booster are red:

1. Make sure all connections are tight.

2. Increase the distance between the outside
antenna and the inside antenna, by moving
them horizontally and/or vertically farther apart
until the light(s) change to green.

Increase horizontal

and/or vertical

distance

3. Follow the same steps for a green/red blinking
light until the light goes solid green.

4. If more separation is not possible and the
coverage of the booster is too small with a
green/red blinking light indicating reduced
gain, contact the weBoost Customer Support
Team for assistance: 866-294-1660.

Fixing Orange Light Issues

If one or more lights on the Signal Booster are
orange:

1. Move the Outside Antenna away from the
strongest cellular signal in small increments until
the light turns green or green/orange blinking.

2. If the light remains orange, or if the green/
orange blinking light indicating reduced gain is
not providing enough coverage area, contact
the weBoost Customer Support Team for
assistance: 866-294-1660.

Lights Off

If one or more of the lights on the Signal Booster are
off verify power to your surge protected power strip.

NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power supply.

Additional FAQ:

What hours can I contact customer support?

Customer Support can be reached from Mon.- Fri.
Hours: 6 am to 7 pm MST, Sat & Sun 8 am to 5
pm MST, by calling (866-294-1660), or by email, at
[email protected].

How does weather affect the performance of my
Outside Antenna?

Water vapor (e.g. rain, fog, snow or other
precipitation) creates an effective lter to cellular
signal. In times of heavy precipitation, you may see
less performance.

What’s the difference between the 800 MHz and
the 1900 MHz bands? How do I know which MHz
band my cell phone uses?

The RV 4G works with all major North American
cellular providers on the 800 & 1900 MHz
frequencies. Traditionally, 800/1900MHz are
associated with voice and 3G data; while 700MHz
and 1700/2100MHz are associated with 4G data.

Why do I need to maintain at least 20 feet of
separation, but no more than 50 feet? OR Why
do I need to create so much distance between
the antennas?

Antennas connected to a booster create a sphere
of signal. When these spheres overlap, a condition
called oscillation occurs. This oscillation can be
thought of as noise, which causes the booster to
shut down to prevent damage from occurring. The
best way to keep these spheres of signal from
creating noise is to maintain separation between
your Inside and Outside Antennas. However – as
any cable has loss, we recommend that you try
to minimize the total separation to keep within the
range of 20-50 feet.

Carrier Frequency Use

We recommend visiting www.wirelessadvisor.com
(United States) or http://bit.ly/1mQf2Gl (Canada)
for information regarding the frequency band
used by your cell service provider in a specic
geographical location.

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Kit 301111-400170

• Yagi Directional w/ N-Female

• 170’ LMR400

Kit 311124-400100

• 1900 MHz Yagi Directional

• 100’ LMR400 Cable

Kit 311129-400100

• 800 MHz Yagi Antenna

• 100’ LMR400 Cable

Kit 314411-40075

• 50 Ohm Wide Band Directional Antenna

• 75’ LMR400 Cable

Kit 314453-40075

• 50 Ohm Pole Mount Panel Antenna

• 75’ LMR400 Cable

Mini-Mag 301126 w/12.5 RG174 cable-SMA

75 OHM OUTSIDE ANTENNA KITS

Kit 301111-0675

• Yagi Directional Antenna

• 75’ RG6 Cable

• N-Male to F-Female adapter

Kit 311201-0620

• Omni Antenna w/ F-Female

• 20’ RG6 Cable

Kit 311129-0660

• 800 MHz Yagi Directional

• 60’ RG6 Cable

• N-Male to F-Female adapter

Kit 311129-0650

• 1900 MHz Yagi Directional

• 50’ RG6 Cable

• N-Male to F-Female adapter

Kit 314473-0640

• 75 Ohm Pole Mount Panel Antenna

• 40’ RG6 Cable

Kit 311141-0620

• 75 Ohm Grey Brick Antenna

• 20’ RG6 Cable

Kit 301111-11140

• Yagi Directional Antenna

• 140’ RG11 Cable

• N-Male to F-Female adapter

Kit 311201-1120

• Omni Directional w/ F-Female

• 20’ RG11 Cable

Kit 311129-11110

• 800 MHz Yagi Directional

• 110’ RG11 Cable

• N-Male to F-Female adapter

Kit 311124-1180

• 1900 MHz Yagi Directional

• 80’ RG11 Cable

• N-Male to F-Female adapter

Kit 314473-1175

• 75 Ohm Pole Mount Panel Antenna

• 75’ RG11 Cable

Kit 314475-0630

• 75 Ohm Wide Band Directional

• 30’ RG6 Cable

Kit 314475-1175

• 75 Ohm Wide Band Directional

• 75’ RG11 Cable

Kit 311141-1120

• 75 Ohm Grey Brick Antenna

• 20’ RG11 Cable

INSIDE ANTENNA EXPANSION KIT

Kit 309900-50N

• 2 - Wall Panel antennas

• 1 - 50 ohm 3-Way Splitter

Kit 309905-50N

• 3 - Wall Panel Antennas

• 3 - 2-Way 50 Ohm Splitters

Kit 309902-75F

• 2 - Wall Panel Antennas

• 1 - 3-Way 75Ohm Splitter

Kit 309903-75F

• 3 - Wall Panel Antennas

• 3 - 2-Way 75Ohm Splitters

Kit 309904-75F

• 1 - Wall Panel Antenna

• 1 - 2-Way 75 Ohm Splitter

INSIDE ANTENNA KITS

Kit 301121-40010

• 50 Ohm Dome Antenna

• 10’ LMR400

Kit 311135-40060

• 50 Ohm Wall Panel Antenna

• 60’ LMR400

Kit 301151-0610

• 75 Ohm Dome Antenna

• 10’ RG6 Cable

Kit 311135-5820

• 50 Ohm Wall mount Panel Antenna

• 20’ RG58 Cable

Kit 301151-1110

• 75 Ohm Dome Antenna

• 10’ RG11 cable

Kit 311155-1150

• 75 Ohm Wall mount Panel Antenna

• 50’ RG11 Cable

Kit 301211

• Desktop Antenna w/ 5’ RG174

50 OHM OUTSIDE ANTENNA KITS

Kit 314453-5825

• 50 Ohm Pole Mount Panel Antenna

• 25’ RG58 Cable

Kit 314411-5825

• 50 Ohm Wide Band Directional

• 25’ RG58 Cable

Kit 301111-5850

• Yagi Directional Antenna

• 50’ RG58 Cable

Kit 311129-5840

• 800 MHz Yagi Directional

• 40’ RG58 Cable

Kit 311203-5820

• Omni-Directional antenna

• 20’ RG58 Cable

Kit 311124-5830

• 1900 MHz Yagi Antenna

• 30’ RG58 Cable

Kit 311203-40020

• Omni-Directional antenna

• 20’ LMR400 Cable

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Safety Guidelines

WARNING: To uphold c ompliance with network protection standards, all active cellular devices must maintain

at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation
distance from Desktop antennas.

WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell

phone.

WARNING: Use only the power supply provided in this package. Use of a non-weBoost product may damage

your equipment.

WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less

than 150 degrees Fahrenheit). It is not intended for use in attics or similar loc ations subject to
temperatures in excess of that range.

WARNING: The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.

WARNING: Take care to ensure that neither you nor the pole comes near any power lines during installation.

RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider

and have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person.

You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate
for calls served by using this device.

This device may be operated ONLY in a fixed location for in-building use.

This is a CONSUMER device.

This device complies with Par t 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interferenc e, and (2) this device must accept any interference received, including inter ference that may
cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to
operate this equipment.

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Signal Booster Specifications

RV 4G

™

Model Number 470001

Connectors SMA-Female on the Inside Antenna / F-Female on the Outside Antenna

Antenna Impedance 50 Ohms / 75 Ohms

Frequency 704-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz

Passband Gain (nominal)

700 MHz

Band17

57.3

700 MHz

Band13

55.0

800 MHz

Band 5

57.2

1700/2100 MHz

Band 4

60.5

1900 MHz
Band 25/2

57.0

20 dB Bandwidth (MHz)

700 MHz

Band17

700 MHz

Band13

800 MHz

Band 5

1700/2100 MHz

Band 4

1900 MHz
Band 25/2

Typical

Maximum

26.2

29.8

26.7

29.8

38.3

39.5

73.5

73.8

78.4

80.1

Power output for single cell
phone (Uplink) dBm

700 MHz Band17

Band17

700 MHz Band13

Band13

800 MHz

Band 5

1700 MHz

Band 4

1900 MHz
Band 25/2

23.7 23.6 24.6 24.9 23.3

Power output for single cell
phone (Downlink) dBm

700 MHz Band17

Band17

700 MHz Band13

Band13

800 MHz

Band 5

2100 MHz

Band 4

1900 MHz
Band 25/2

0.9 -1.0 2.1 5.8 6.1

Power output for multiple
received channels (Uplink) dBm

No. Tones

Maximum Power

700 MHz Band17

Band17

700 MHz Band13

Band13

800 MHz

Band 5

1700 MHz

Band 4

1900 MHz
Band 25/2

2 21.3 20.7 23.0 19.9 18.1

3 17.7 17.2 19.4 16.4 14.6

4 15.2 14.7 16.9 13.9 12.1

5 13.3 12.8 15.0 11.9 10.2

6 11.7 11.2 13.4 10.4 8.6

Power output for multiple
received channels
(Downlinklink) dBm

Maximum Power

No. Tones

700 MHz

Band17

700 MHz

Band13

800 MHz

Band 5

2100 MHz

Band 4

1900 MHz
Band 25/2

2 -2.0 -3.2 1.8 -0.5 -2.2

3 -5.6 -6.7 -1.7 -4.1 -5.8

4 -8.1 -9.2 -4.2 -6.6 -8.3

5 -10.0 -11.2 -6.1 -8.5 -10.2

6 -11.6 -12.8 -7.7 -10.1 -11.8

Noise Figure 7 dB nominal

Isolation > 110 dB

Power Requirements AC / DC 5V, 2.5A, w/2.5x5.5mm Jack

Each Signal Booster is individua lly tested and factory set to ensure FCC com plianc e. The Sign al Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage
of author ized frequency ban ds only. If the Signa l Booster is not in use for five minutes, it will red uce gain until a signal is detected. If a detected signal
is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band.
For a detected osci llation the Signal Boo ster will automatically resume normal op eration af ter a minimum of 1 minute. Afte r 5 (five) such automatic
restarts, any problematic bands are per manently shut of f until th e Signal Booster has been manually re star ted by momentarily remov ing power from
the Signal Booster. Noise power, gain, a nd linearity are maint ained by t he Sign al Boos ter’s micropr ocessor.

The Man ufacturer’s r ated out put power of thi s equipment is for single car rier operation. For s ituati ons when multi ple ca rrie r signals are pr esent, the
rating would have to be reduc ed by 3.5 dB, esp ecially where th e output sig nal is re- radiated and can ca use inter ference to adjac ent band users. This
power reduction is to be by means of input power or gain re ducti on and not by an atten uator at t he output of the dev ice.

Disclaimer: The information provided by weBo ost is be lieved to b e complete and accurate. Howeve r, no responsibility is assumed

by weBoo st for any busines s or personal losses arisin g from its use, or for any infringements of p atents o r other r ights of
third pa rties that may result f rom its use.

3301 East Deseret Drive, St. George, UT 84790

web: www.weboost.com email: [email protected]
phone: [phone] local: 435-673-5021 fax: [phone]

2-Year Warranty

weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or
materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated
proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated
proof of purchase and a Returned Material Authorization (RMA) number supplied by weboost. weBoost
shall, at its option, either repair or replace the product.

This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Failure to use a surge protected AC Power Strip with at least a 100 0 Joule rating will void your warranty.

RMA numbers may be obtained by contacting Customer Support at 1- 86 6-294 -1660.

Copyright © 2014 weBoost. All rights reserved.

weBoost products covered by U.S. patent(s) and pending application(s)

For patents go to: weboost.com/us/patents

470201_rev001_082715b