weBoost 460060 Installation Manual

A WILSON ELECTRONICS BRAND

Home Complete

Cell Signal Booster

NEED HELP?

Home Complete

Installation Guide

support.weboost.com 866.294.1660

______
Index

Package Contents 1

Preparation

STEP 1: Inside Antenna & Booster Placement 3

STEP 2: Mount & Point Outside Antenna Toward Nearest

STEP 3: Route & Connect Outside Antenna To Booster 8

STEP 4: Route & Connect Inside Antenna To Booster 9

STEP 5: Power Up The Booster & Optimize The System 10

Measuring Booster Performance

Light Patterns

Troubleshooting

Safety Guidelines

2

Cell Tower 5

12

14

15

16

Specifications

Warranty

19

18

______
Package

Contents

Home

Complete

Outside Antenna

Mounting Bracket

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

Inside
Antenna
(314440)

Wall Mount Brackets

w/Command Strips

Outside
Antenna
(314445)

75’ & 60’

Cables

(951160), (951175)

Cable Mounting

Clips Qty. 15

Power

Supply

(850030)

1

______

Preparation

You Will Need (tools not included)

Make sure the following materials are prepared and ready for your installation.

1 to 2 hours

1 Person (2 people to make antenna calibration easier)

o Ladder

o Drill (if routing cable through wall)

o 1” - 3” diameter existing pole for mounting

Outside Antenna (#901117 Pole Mount can be
purchased separately if needed)

o Recommended: Power Strip with surge protection

NOTE: These instructions will walk you through a “soft” install process to find the
optimal locations for the inside and outside antennas, then through the process
of the permanent installation.

2

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

______

Step 1: Inside Antenna &
Booster Placement

Place the inside antenna where you need the greatest signal boost and place
booster in your desired location at least 24” away from inside antenna.

NOTE: Do not connect booster to power until the system is fully installed.

TIP: The cable from the inside antenna can be
routed into the ceiling and connected to the
coax cable out-of-sight for a better look.

AT LEAST 24” APART

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

3

______

(STEP 1 cont.)

The inside antenna can be mounted horizontally, vertically or on a flat
surface. Command strips can be used to secure mounting bracket.

Inside Antenna Mounting Options

Mounting

Bracket

Command Strips

Mounted
Horizontally

Or use the kickstand
and set on desktop

Command

Strips

Mounted
Vertically

Mounting
Bracket

4

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

______

Step 2: Mount & Point
Outside Antenna Toward
Nearest Cell Tower

Pole mounting and wall mounting options are included. The pole
mounting option is preferred because it will be easier to adjust to the
direction of the cell tower.

Attach the mount to the outside antenna and use the bracket clamp to attach
the antenna to a pole or exhaust pipe.

Outside Antenna

Bracket
Clamp

Mount

NOTE: Mounting on existing roof exhaust pipe would be
a good time-saver option. Watch out for power lines.

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

Pole

(1.0”-3.0”dia.)

5

______

(STEP 2 cont.)

Point the outside antenna toward the nearest cell phone tower. To find the
nearest tower, use an app such as ‘Open Signal’. This is the most critical

step of the installation process because it will determine the overall
performance of the booster’s system.

The greater the separation between the inside and outside antennas, the
better performance you will get from the booster.

Cell Tower

Outside Antenna

NOTE: The outside antenna must be at least
50 feet horizontal or 20 feet vertical from
the inside antenna for best performance.
Make sure the inside antenna and outside
antennas are setup so they are facing away
from each other.

6

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

______

(STEP 2 cont.)

If there’s not a pole to easily mount the outside antenna, this may be
mounted on the fascia by fastening the bracket as shown below.

TIP: Make sure to do the optimization test on Step 5 to find the best side
of your house before you mount this on the fascia.

Mounting On Side Of Roof (Fascia)

Using only the back Bracket Clamp
for mounting

Cable Mounting Clips provided

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

7

______

Step 3: Route & Connect
Outside Antenna To Booster

Connect the black 75 ft. coax cable to outside antenna and route cable
into the home. All connections should be hand tightened only.

Cable Mounting Clips provided

75’ Coax Cable

Booster

Route cable to the Home Complete Booster and connect to the port labeled
‘OUTSIDE ANTENNA’.

Outside

Antenna

Booster

connection

Outside
Antenna

Cell
Tower

8

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

______

Step 4: Route & Connect
Inside Antenna To Booster

Connect the black 60 ft. coax cable to inside antenna and route to the Home
Complete Booster and connect to the port labeled ‘INSIDE ANTENNA’.

Inside
Antenna

Cable Mounting Clips provided

connection

60’ Coax Cable

Booster

Outside

Antenna

Inside

Antenna

Booster

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

Cell
Tower

9

______

Step 5: Power Up The Booster
& Optimize The System

Plug the power supply into wall outlet then connect to end of booster
labeled “

NOTE: We strongly recommend using a power strip with surge protection.

Can

be wall

mounted

Command

Strips

” .

to power

50 FEET HORIZONTAL OR 20 FEET
VERTICAL DISTANCE

Inside

Antenna

10

Outside

Antenna

Cell
Tower

Booster

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

to power

______

(STEP 5 cont.)

After powering up your system, you are now ready to optimize your system.
Rotate the outside antenna in 1/8 turn increments, after each turn, unplug

and reconnect the booster to power while observing the signal level
on your cell phone from the inside antenna’s projected area. Secure

the outside antenna in place, pointing in the direction that gives you the
strongest signal. Enjoy your boosted signal!

After each rotation, observe signal level
on your cell phone from the inside antenna’s
projected area. This is done best by having someone
near the inside antenna taking signal measurements
after the person outside makes each rotation.

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

11

______

Measuring Booster
Performance

How To Get Signal Strength As A Number

iPhone®

Android™

iOS 11 and later no longer displays the decibel (dBm) reading
in ‘Field Test Mode’. Tip: Using the signal bars and performing
data speed tests on your cell phone can assist you in finding
the strongest signal direction as well as placing calls in dierent
locations. For changes/updates on this issue, periodically go to

weboost.com/signalstrength.

Settings > About Phone > Status or Network > Signal Strength or
Network Type and Strength (exact options/wording depends on
phone model).

iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.

All Other Phones & Alternate Methods

Go to www.weboost.com/test-mode-instructions/

12

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

EXCELLENT GOOD FAIR POOR DEAD ZONE

3G/1x

4G/LTE

-70dBm

-90dBm

-71 to -85dBm

-91 to -105dBm

-86 to -100dBm

-106 to -110dBm

-101 to -109dBm

-111 to -119dBm

-110dBm

-120dBm

SIGNAL

STRENGTH

______

(MEASURING BOOSTER PERFORMANCE cont.)

Signal Strength without Booster

Note here:

Signal Strength with Booster

Note here:

Compare Results

Having an accurate measurement of signal strength in decibels (dBm) is crucial when
installing your system. Decibels accurately measure the signal strength you are receiving.

SIGNAL

STRENGTH

3G/1x

4G/LTE

EXCELLENT GOOD FAIR POOR DEAD ZONE

-70dBm

-90dBm

-71 to -85dBm

-91 to -105dBm

-86 to -100dBm

-106 to -110dBm

-101 to -109dBm

-111 to -119dBm

DID YOU KNOW a signal increase of just 3dB is 2
times the power and signal amplification!

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

-110dBm

-120dBm

13

______

Light Patterns

Solid Green

Booster lights

This indicates that your booster is
functioning properly and there are no
issues with installation.

Blinking Green & Red

Band has reduced gain. This indicates
that one or more of the booster bands
has reduced gain due to a feedback
loop condition called oscillation. This is a built in safety feature to prevent harmful
interference with a nearby cell tower. If you are already experiencing the desired signal
boost, then no further adjustments are necessary. If you are not experiencing the desired
boost in coverage then refer to the Troubleshooting.

Band 2/25

Band 4 Band 5 Band 12/13/17

Solid Red

Band has shuto. This is due to a feedback loop condition called oscillation. This is a
built in safety feature that causes a band to shut o to prevent harmful interference with a
nearby cell tower. Refer to Troubleshooting.

Blinking Green & Yellow

Band has reduced gain. This is a built-in safety feature to prevent harmful interference
with a nearby cell tower. If you are already experiencing the desired signal boost, then
no further adjustments are necessary. If you are not experiencing the desired boost in

coverage, then refer to Troubleshooting.

Solid Yellow

Band has shutoff due to overload from nearby cell tower. Outside antenna must be
adjusted. Refer to Troubleshooting.

Light O

If the signal booster’s light is off, verify your power supply has power.

14

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

______

Troubleshooting

IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO
BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.

FIXING ANY RED LIGHT ISSUES

This involves Solid Red & Blinking Green/Red lights.

Verify outside and inside antenna face away from each other. Unplug and replug

1

in power supply.

Verify the inside antenna is at least 24” from the booster and pointed away from

2

the booster. Unplug and replug in power supply.

Tighten all cable connections (be sure to hand tighten only, do NOT use tools).

3

You may want to undo and redo the connection completely. Unplug and replug in
power supply.

Increase the distance (horizontally or vertically) between the outside and inside

4

antenna. Add included cable if needed. Unplug and replug in power supply.

FIXING ANY YELLOW LIGHT ISSUES

This involves Solid Yellow & Blinking Green/Yellow lights.

Outside antenna must be adjusted. Wait 10 seconds between adjustments and
unplug and replug for the lights to reset.

Pole Mount Option: Rotate the outside antenna away from the strongest
cellular signal in small increments (1/4 turn) until the light turns green. Unplug
and replug in power supply.

Mounting on Side of Roof Option: Change mount location. Move the
outside antenna to a new location of the home/building to see if the lights
turn green. Unplug and replug in power supply. Then secure in place.

NEED HELP?

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

support.weboost.com 866.294.1660

15

______

Safety Guidelines

Use only the power supply provided in this package. Use of a non-weBoost power supply may
damage your equipment.

The signal booster unit is designed for use in an indoor, temperature-controlled environment
(less than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject
to temperatures in excess of that range.

RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all
persons.

AWS Warning: The outside antenna must be installed no higher than 10 meters (31’9”)
above ground.

This is a CONSUMER device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your

provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the
manufacturer

You MUST cease operating this device immediately if requested by the FCC or licensed wireless
service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.

This device may be operatedONLYin a fixed location for in-building use.

FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:

T-Mobile/Sprint/MetroPCS: https://www.t-mobile.com/support/coverage/register-a-signal-booster

Verizon Wireless: https://www.verizon.com/solutions-and-services/accessories/register-signal-booster/

AT&T: https://securec45.securewebsession.com/attsignalbooster.com/

UScellular: https://www.uscellular.com/support/fcc-booster-registration

16

. Antennas MUST be installed at least 20 cm (8 inches) from any person.

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

______

Antenna Kit Options

The following accessories are certified by the FCC to be used with the Home Complete Booster.

Outside antenna maximum permissible
antenna gain (dBi) 50

Inside antenna maximum permissible
antenna gain (dBi) 50

FIXED INSIDE ANTENNA KIT OPTIONS

Kit #

304419

301211

314440

314444

Coax Type

RG-11

RG-11

RG-11

RG-11

FIXED OUTSIDE ANTENNA KIT OPTIONS

Kit #

314445

314475

304423

304421

314473

Coax Type

RG-11

RG-11

RG-11

RG-11

RG-11

BAND 12/17

3.2

Ln(ft)

30

30

30

30

Ln(ft)

30

30

30

30

30

BAND 13

3.0

Antenna Type

Dome

Panel

Panel

Panel

Antenna Type

Directional

Directional

Omni

Omni

Panel

BAND 5

3.9

3.2

BAND 4

4.4 4.64.4 4.2

2.4

BAND 25/2

2.5

Ω

75

75

75

75

Ω

75

75

75

75

75

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

17

______
Specifications

Model Number 460060

FCC ID PWO460060

Connectors F-Female

Antenna Impedance 75 Ohms

Frequency 698-716 MHz, 729-746 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz

Power output for single cell
phone (Uplink) dBm

Power output for single cell
phone (Downlink) dBm

Noise Figure 5 dB nominal

Isolation > 110 dB

Power Requirements 5 VDC

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot
be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not
alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the
Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is
too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically
turn the power o on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are
permanently shut o until the Signal Booster has been manually restarted by momentarily removing power from
the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void
the authority to operate this equipment.

700 MHz

Band12/17

25.6 25.2 25.8 25.2 25.2

700 MHz

Band12/17

13.6 13.3 12.7 12.9 12.5

700 MHz

Band13

700 MHz

Band13

Home Complete

800 MHz

Band 5

800 MHz

Band 5

™

1700 MHz

Band 4

2100 MHz

Band 4

1900 MHz
Band 25/2

1900 MHz
Band 25/2

NEED HELP?

18

support.weboost.com 866.294.1660

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

2 YEAR WARRANTY

weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s
expense, with a dated proof of purchase and a Returned Material Authorization (RMA)
number supplied by weoost. weBoost shall, at its option, either repair or replace the
product.

This warranty does not apply to any Signal Boosters determined by weBoost to have
been subjected to misuse, abuse, neglect, or mishandling that alters or damages
physical or electronic properties.

Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.

RMA numbers may be obtained by contacting Customer Support

DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

19

Notes

NEED HELP?

20

support.weboost.com 866.294.1660

CELL PHONE SIGNAL BOOSTER HOME COMPLETE

Notes

NEED HELP?

HOME COMPLETE CELL PHONE SIGNAL BOOSTER

support.weboost.com 866.294.1660

21

3301 East Deseret Drive, St. George, UT

866.294.1660

Copyright © 2019 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents

www.weboost.com support.weboost.com

NOT AFFILIATED WITH WILSON ANTENNA

GDE000359_Rev01_01.11.20