weBoost 460044 Installation Manual

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A WILSON ELECTRONICS BRAND
Home MultiRoom
Cell Signal Booster
Home MultiRoom
Installation Guide
NEED HELP?
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______ Index
Preparation
STEP 1-A & B: Inside Antenna & Booster Placement
STEP 2: Mount & Point Outside Antenna Toward Nearest Cell
Tower
STEP 3-A: Route & Connect Outside Antenna To Booster
STEP 3-B: Route & Connect Inside Antenna To Booster
STEP 4: Power Up The Booster & Optimize The System
Measuring Booster Performance
Light Patterns
Troubleshooting
1
2
3
5
8
9
10
12
14
15
Safety Guidelines
Specifications
Warranty
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
______ Package
Contents
Home
MultiRoom
Power
Supply
(850018)
Cable Mounting
Clips Qty. 15
Window Entry
Inside
Antenna
(314440)
Cable
(951177)
Outside
Antenna
(314445)
Outside Antenna
Mounting Bracket
30’ & 2-15’
Cables
(YX030-15W w/971129
Barrel Connector)
(950630),
Wall Mount Brackets
w/Command Strips
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
______
Preparation
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
1 to 2 hours
1 Person (2 people to make antenna calibration easier)
o Ladder
o Drill (if routing cable through wall)
o 1”-3” diameter existing pole for mounting
Outside Antenna (#901117 Pole Mount can be purchased separately if needed)
o Recommended: Power Strip with surge protection
NOTE: These instructions will walk you through a “soft” install process to find the optimal locations for the inside and outside antennas, then through the process of the permanent installation.
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
______
Step 1-A & B: Inside Antenna & Booster Placement
Place the Inside Antenna where you need the greatest signal boost and place Booster in your desired location at least 24” away from Inside Antenna.
NOTE: Do not connect booster to power until the system is fully installed.
TIP: The cable from the Inside Antenna can be routed into the ceiling and connected to the coax cable out-of-sight for a better look.
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
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(STEP 1-A & B cont.)
The Inside Antenna can be mounted horizontal, vertical or on a desktop. Command strips can be used to secure mounting bracket.
Inside Antenna Mounting Options
Command Strips
Mounted Horizontal
Or use the kickstand and set on desktop
Mounted Vertical
Command
Strips
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
______
Step 2: Mount & Point Outside Antenna Toward Nearest Cell Tower
Pole mounting and wall mounting options are included. The pole mounting option is preferred because it will be easier to adjust to the direction of the cell tower.
Attach the Mount to the Outside Antenna and use the Bracket Clamps to attach the Antenna to a pole or exhaust pipe.
Outside Antenna
Bracket Clamps
Mount
Pole
(1.0”-3.0”dia.)
NOTE: Mounting on existing roof exhaust pipe would be a good time-saver option. Watch out for power lines.
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
______
(STEP 2 cont.)
Point the Outside Antenna toward the nearest cell phone tower. To find the nearest tower, use an app such as ‘Open Signal’. This is the most critical
step of the installation process because it will determine the overall performance of the booster system.
The greater the separation between the Inside and Outside Antennas, the better performance you will get from the booster.
Cell Tower
Outside Antenna
NOTE: The Outside Antenna must be at least 50 feet horizontal or 20 feet vertical from the Inside Antenna for best performance. Make sure the Inside Antenna and Outside Antennas are setup so they are facing away from each other.
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
______
(STEP 2 cont.)
If there’s not a pole to easily mount the Outside Antenna, this may be mounted on the fascia by fastening the bracket as shown below.
TIP: Make sure to do the optimization test on Step 4 to find the best side of your house before you mount this on the fascia.
Mounting On Side Of Roof (Fascia)
Using only the back Bracket Clamp for mounting
Cable Mounting Clips provided
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
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Step 3-A: Route & Connect Outside Antenna To Booster
Connect the white RG-6 Cable to Outside Antenna and route cable into the home. A Window Entry Cable is provided to help make cable entry easier. All connections should be finger tightened only.
Cable Mounting Clips provided
Booster
Route cable to the Home MultiRoom Booster and connect to the port labeled ‘OUTSIDE ANTENNA’.
Booster
Window Entry
Cable
connection
Outside Antenna
15’ RG-6 Cable15’ RG-6 Cable
Outside
Antenna
Cell Tower
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
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Step 3-B: Route & Connect Inside Antenna To Booster
Connect the white 30’ Cable to Inside Antenna and route to the Home MultiRoom Booster and connect to the port labeled ‘INSIDE ANTENNA’.
Inside Antenna
Cable Mounting Clips provided
connection
30’ RG-6 Cable
Booster
Outside
Antenna
Cell
Inside
Antenna
Booster
Tower
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
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Step 4: Power Up The Booster & Optimize The System
Plug the Power Supply into wall outlet then connect to end of booster labeled “
NOTE: We strongly recommend using a power strip with surge protection.
Can
be wall
mounted
Command
Strips
” (turn 90° to lock connector).
to power
50 FEET HORIZONTAL OR 20 FEET VERTICAL DISTANCE
Outside
Antenna
Cell
Inside
Antenna
Booster
to power
Tower
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
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(STEP 4 cont.)
After powering up your system, you are now ready to optimize your system. Rotate the Outside Antenna in 1/8 turn increments, after each turn, unplug
and reconnect the booster to power while observing the signal level on your cell phone from the Inside Antenna’s projected area. Secure the
Outside Antenna in place, pointing in the direction that gives you the strongest signal. Enjoy your boosted signal!
After each rotation, observe signal level on your cell phone from the Inside Antenna’s projected area. This is done best by having someone near the inside antenna taking signal measurements after the person outside makes each rotation.
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
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Measuring Booster Performance
How To Get Signal Strength As A Number
iPhone®
Android™
iOS 11 and later no longer displays the decibel (dBm) reading in ‘Field Test Mode’. Tip: Using the dot signal strength indicator on your cell phone can assist you in finding the strongest signal direction as well as placing calls in dierent locations.
For changes/updates on this issue, periodically go to weboost.com/signalstrength.
Settings > About Phone > Status or Network > Signal Strength or Network Type and Strength (exact options/wording depends on phone model).
iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.
All Other Phones & Alternate Methods
Go to www.weboost.com/test-mode-instructions/
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
______
(MEASURING BOOSTER PERFORMANCE cont.)
Signal Strength without Booster
Note here:
Signal Strength with Booster
Note here:
Compare Results
Having an accurate measurement of signal strength in decibels (dBm) is crucial when installing your system. Decibels accurately measure the signal strength you are receiving.
SIGNAL
STRENGTH
3G/1x
4G/LTE
EXCELLENT GOOD FAIR POOR DEAD ZONE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
DID YOU KNOW a signal increase of just 3dB is 2 times the power and signal amplification!
-110dBm
-120dBm
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
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Home MultiRoom
Light Patterns
Solid Green
This indicates that your booster is functioning properly and there are no issues with installation.
Blinking Green & Red
Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.
Solid Red
Band has shutoff. This is due to a feedback loop condition called oscillation. This is a built in safety feature that causes a band to shut off to prevent harmful interference with a nearby cell tower. Refer to Troubleshooting section.
Blinking Green & Yellow
Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to overload from nearby cell tower. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.
Solid Yellow
Band has shutoff due to overload from nearby cell tower. Outside Antenna must be adjusted. Refer to Troubleshooting section.
Light O
If the Signal Booster’s light is off, verify your power supply has power.
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
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Troubleshooting
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.
FIXING ANY RED LIGHT ISSUES
This involves Solid Red & Blinking Green/Red lights.
Verify Outside and Inside Antenna face away from each other. Un-plug and
1
re-plug in power supply.
Verify the Inside Antenna is at least 24” from the Booster and pointed away
2
from the Booster. Unplug and re-plug in power supply.
Tighten all cable connections (be sure to finger tighten only, do NOT use tools).
3
You may want to undo and redo the connection completely. Unplug and re­plug in power supply.
Increase the distance (horizontally or vertically) between the Outside and
4
Inside antenna. Add included cable if needed. Un-plug and re-plug in power supply.
FIXING ANY YELLOW LIGHT ISSUES
This involves Solid Yellow & Blinking Green/Yellow lights.
Outside Antenna must be adjusted. Wait 10 seconds between adjustments for the lights to reset.
Pole Mount Option: Rotate the Outside Antenna away from the strongest cellular signal in small increments (45°) until the light turns green. Unplug and re-plug in power supply.
Mounting On Side Of Roof Option: Change mount location. Move the Outside Antenna to location of the home/building to see if the lights turn green. Un-plug and re-plug in power supply. Then secure in place.
NEED HELP?
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
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Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of separation distance from Inside Panel and Dome antennas and at least four feet of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer
You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device may be operatedONLYin a fixed location for in-building use.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL AMPLIFIER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827 Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/ U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
. Antennas MUST be installed at least 20 cm (8 inches) from any person.
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
______ Specifications
Product Number U470044
Model Number 460044
FCC ID PWO460044
Connectors F-Female
Antenna Impedance 75 Ohms
Frequency
Power output for single cell phone (Uplink) dBm AWGN
Power output for single cell phone (Downlink) dBm AWGN
Power output for single cell phone (Uplink) dBm GSM
Power output for single cell phone (Downlink) dBm GSM
Noise Figure 5 dB nominal
Isolation > 110 dB
Power Requirements 4.2 VDC
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power o on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut o until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
698-716 MHz, 729-746 MHz, 746-757 MHz, 776-787 MHz, 824-849 MHz, 869-894 MHz, 1710-1755 MHz,
700 MHz
Band 12/17
21.04 20.54 20.48 20.47 20.97
700 MHz
Band 12/17
11.80 9.0 11.80 11.90 11.80
700 MHz
Band 12/17
22.14
700 MHz
Band 12/17
12.20
1850-1915 MHz, 1930-1995 MHz, 2110-2155 MHz
700 MHz Band 13
700 MHz Band 13
700 MHz Band 13
700 MHz Band 13
Home MultiRoom
21.69
9.40
800 MHz
Band 5
800 MHz
Band 5
800 MHz
Band 5
22.06
800 MHz
Band 5
12.20
™
1700 MHz
Band 4
2100 MHz
Band 4
2100 MHz
Band 4
22.15
2100 MHz
Band 4
12.10
1900 MHz Band 25/2
1900 MHz Band 25/2
1900 MHz Band 25/2
22.16
1900 MHz Band 25/2
12.00
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weoost. weBoost shall, at its option, either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
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Antenna Kit Options
The following accessories are certified by the FCC to be used with the Home MultiRoom.
This radio transmitter 4726A-460044 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.
B12/17 B13 B5 B4 B25/2
Outside antenna maximum permissible antenna gain (dBi) 50
Inside antenna maximum permissible antenna gain (dBi) 50
Fixed Outside Antenna Kit Options
314411-40075
Wide Band Directional Antenna With 75’ LMR 400
314411-5825
Wide Band Directional Antenna With 25’ RG-58
314475-0630
Wide Band Directional Antenna With 30’ RG-6
301111-0675
Yagi Antenna 301111 With 75’ RG-6
301111-5850
Yagi Antenna 301111 With 50’ RG-58
311203-40020
Omni Directional Antenna (311203) With 20’ LMR 400
314453-5825
Panel Antenna With 25’ RG-58
311203-5820
Omni Directional Antenna (311203) With 20’ RG-58
311201-0620
Omni Directional Antenna (311201) With 20’ RG-6
301126
Mini-Mag Antenna With 12.5’ RG-174
301111-11140
Yagi 301111 With 140’ RG-11
311201-1120
Omni Directional Antenna 311201 With 20’ RG-11
314453-40075
Panel Antenna With 75’ LMR 400
314473-0640
Panel Antenna With 40’ RG-6
311141-0620
Grey Brick w/20’ RG-6
311141-1120
Grey Panel With 20’ RG-11
314473-1175
Panel Antenna With 75’ RG-11
314475-1175
Wide Band Directional Antenna With 75’ RG-11
301111-400170
Yagi Antenna 301111 With 170’ LMR 400
304421-1120
Omni Consumer 304421 With 20’ RG-11
4.5 4.5 4.5 3.8 4 .7
3.76 4.13 4.77 4.55 4.83
304421-17410
Omni Consumer 304421 With 10’ RG-174
304421-0610
Omni Consumer 304421 With 10’ RG-6
304421-5810
Omni Consumer 304421 With 10’ RG-58
304422-40020
Omni Enterprise 304422 With 20’ LMR 400
304422-5810
Omni Enterprise 304422 With 10’ RG-58
304422-1120
Omni Enterprise 304422 With 20’ RG-11
314445-1175
4G Directional Antenna 311245 With 75’ RG-11
314445-100100
4G Directional Antenna 311245 With 100’ LMR 100
314445-40075
4G Directional Antenna 311245 With 75’ LMR 400
314445-0630
4G Directional Antenna 311245 With 30’ RG-6
Fixed Inside Antenna Kit Options
311135-40060 Panel Antenna w/60’ Wilson 400 311155-40060
Panel Antenna w/60’ Wilson 400
311135-5825
Panel Antenna w/25’ RG-58
311155-0640
Panel Antenna w/40’ RG-6
301121-40010
Dome Antenna w/10’ Wilson 400
301151-0610
Dome Antenna w/10’ RG-6
309900-50N
2 Panel Antennas and a 50 Ohm 3-Way Splitter - 40’ Wilson400
309902-75F
2 Panel Antennas and a 75 Ohm 3-Way Splitter - 20’ RG-6
309903-75F
3 Panel Antennas and three 75 Ohm 2-Way Splitter - 35’ RG-11
309904-75F
1 Panel Antenna and a 75 Ohm 2-Way Splitter - 30’ RG-58
309905-50N
3 Panel Antennas and three 50 Ohm 2-Way Splitter - 10’ RG-174
311155-1170
Panel Antenna w/70’ RG-11
304412-40010
Dome w/10’ Wilson 400
304412-5810
Dome Antenna w/10’ RG-58
304419-1110
Dome Antenna w/10’ RG-11
304419-17410
Dome Antenna w/10’ RG-174
304419-0610
Dome Antenna w/10’ RG-6
314440-1160
4G Panel Antenna w/60’ RG-11
314440-0630
4G Panel Antenna w/30’ RG-6
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CELL PHONE SIGNAL BOOSTER HOME MULTIROOM
Notes
NEED HELP?
support.weboost.com 866.294.1660
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HOME MULTIROOM CELL PHONE SIGNAL BOOSTER
Notes
NEED HELP?
support.weboost.com 866.294.1660
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3301 East Deseret Drive, St. George, UT
866.294.1660
Copyright © 2019 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents
www.weboost.com support.weboost.com
NOT AFFILIATED WITH WILSON ANTENNA
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