WD WDS120G1G0B, WDS512G1X0C, WDS240G2G0B User Manual

WD SSD Dashboard
SSD Dashboard
User Manual

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:Downloads — Download software and updates for your WD product
Registration — Register your WD product to get the latest updates and special offers at
Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery
information ▪ Knowledge Base — Search by keyword, phrase, or Answer ID ▪ Installation — Get online installation help for your WD product or software ▪ WD Community — Share your thoughts and connect with other WD users at http://community.wdc.com

Table of Contents

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Accessing Online Support.................................................................................ii
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1 Introduction ...................................................................................................1
Minimum System Requirements......................................................................................1
Supported Operating Systems....................................................................................... 1
Supported Languages..................................................................................................... 1
Installation........................................................................................................................ 2
Usage ............................................................................................................................... 3
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2 Status..............................................................................................................4
Status Section...................................................................................................................4
Capacity............................................................................................................................5
Volumes............................................................................................................................ 5
Life Remaining..................................................................................................................5
Temperature.....................................................................................................................5
Interface Speed................................................................................................................6
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3 Performance................................................................................................... 7
Performance Chart...........................................................................................................7
Transfer Speed MB/s....................................................................................................... 7
Transfer IOPS.................................................................................................................... 7
TRIM...................................................................................................................................8
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4 Tools............................................................................................................... 9
Firmware Update............................................................................................................. 9
Check for Updates......................................................................................................... 11
Update Using Bootable USB Drive............................................................................... 12
Update Using File on My Computer............................................................................. 13
Erase Drive—Secure Erase.............................................................................................13
Delete User Data with Secure Erase.............................................................................14
Create a Bootable USB Drive for Secure Erase............................................................14
Sanitize............................................................................................................................ 15
Delete User Data with Sanitize......................................................................................15
Create a Bootable USB Drive with Sanitize................................................................. 16
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PSID Revert......................................................................................................................17
S.M.A.R.T..........................................................................................................................17
Diagnostic Short Test.................................................................................................... 18
Diagnostic Extended Test............................................................................................. 18
Drive Details....................................................................................................................19
System Details................................................................................................................20
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5 Settings.........................................................................................................21
Starting WD SSD Dashboard with Windows Startup................................................. 21
Select Language.............................................................................................................21
Email and Text Alerts ....................................................................................................22
Configure WD SSD Dashboard Notification Alerts..................................................... 22
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6 Help...............................................................................................................26
Online Support............................................................................................................... 26
Generate Report............................................................................................................ 26
About WD SSD Dashboard............................................................................................27
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1

Introduction

Introduction
Minimum System Requirements Supported Operating Systems Supported Languages Installation Usage

Minimum System Requirements

The WD SSD Dashboard is a Microsoft Windows application. Administrative rights are required for installation and execution of the application.

Supported Operating Systems

▪ Windows 7 (32/64 bit) ▪ Windows 8.1 (32/64 bit) ▪ Windows 10 (32/64 bit)

Supported Languages

Seventeen languages are supported: ▪ Czech
▪ Danish ▪ Dutch ▪ English ▪ French ▪ German ▪ Italian ▪ Japanese ▪ Korean ▪ Polish ▪ Portuguese ▪ Russian ▪
Simplified Chinese ▪ Spanish ▪ Swedish ▪ Traditional Chinese ▪ Turkish
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Installation

You can download the current version of the WD SSD Dashboard software from
http://support.wdc.com.
After the file has been downloaded, follow these steps to install the application.
1. Double-click on the WDSSDDashboardSetup.exe file icon to launch the installation.
Note:
To cancel the installation, click on the X in the upper-right corner of the dialog box.
Introduction
2. When the installation is complete, click Finish. The WD SSD Dashboard launches
and populates the Status section.
When the installation has completed successfully, click on the Finish button. This
will automatically launch the WD SSD Dashboard and load the Status section.
Note: To perform a firmware update, see Firmware Update.
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Usage

The WD SSD Dashboard automatically scans for WD SSDs after it launches.
If a WD SSD was not connected to the system when the application was installed, or if a specific SSD does not appear in the Dashboard, reconnect the drive, and then click the Refresh icon to the right of the Select drive drop-down menu to rescan the system for WD SSDs.
Introduction
When all SSD drives have been detected, you can select a on the Select drive drop-down menu.
specific drive by clicking
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2

Status

Status
Status Section Capacity Volumes Life Remaining Temperature Interface Speed

Status Section

The Status section displays the overall state and health of the selected drive.
Note:
The following information is listed at the top of the Status screen:
To select an SSD drive, click the Select drive drop-down menu.
Model - The product model name of the selected WD SSD. ▪ Firmware Version - The version number of the
WD SSD. ▪ Drive Health - Drive Health summarizes the current condition of the selected SSD
based on Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)
attributes.
Normal: The drive is in good condition.
Poor: The number of spare blocks has reached the minimum threshold or the
drive is overheating. In the case of low spare-block count, replace this drive with a new WD SSD.
WD SSD Dashboard User Manual
firmware installed on the selected
4
Notifications - Notifications, such as software or firmware updates available or
S.M.A.R.T. attribute warnings, will be displayed in this area. ▪ Security - If the selected drive supports security, this area will be visible.
“Not Activated” displays if the security protocol is not active.
If the security protocol is active, the name of the active security protocol
displays, for example, “TCG Opal 2.0.”

Capacity

As used for storage capacity on our packaging and device label, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. On the WD SSD Dashboard and within Windows folders, total accessible capacity varies depending on operating environment and the capacity displayed is based on the Windows operating system's calculation method for total-reported capacity.
▪ Green - Free space ▪ Blue - Used space ▪ Gray - Unallocated space ▪ Yellow - Other ▪ Red - Full
Status

Volumes

The chart displays any drive volumes recognized by Windows. ▪ Green - Free space
▪ Blue - Used space ▪ Red - No free space

Life Remaining

The Life Remaining percentage represents the remaining writes the selected drive can perform in its lifetime.
Note:
If this feature is not supported by the drive, a “Not Supported” message will be displayed.

Temperature

The temperature reported by the SSD. The thermometer graphic displays one of two colors, as follows.
▪ Green - Normal operation ▪ Yellow - The SSD is currently overheating
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Interface Speed

▪ SSD Capability - The fastest speed supported by the drive. ▪ Connection - The port connecting the SSD to the system.
Note: For SATA SSD, the connection speed is the actual speed negotiated with
the system. If the connection speed is lower than the SSD Capability speed, the following message appears in red: For best performance, connect your SSD to a 6.0 Gb/s-capable port.
Status
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