WD WDBDTB0120JSL-NESN, WDBDTB0080JSL-NESN, WDBDTB0060JSL-NESN, WDBDTB0100JSL-NESN User manual
My Book™ Pro
Thunderbolt™ 2 RAID System
User Manual
My Book Pro User Manual
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External Desktop
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WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or email support service at http://support.wd.com. If the answer is not available or if you prefer,
please contact WD
Your product includes 30 days of free telephone support during the warranty period. This 30day period starts on the date of your first telephone contact with WD Technical Support. Email
support is free for the entire warranty period and our extensive knowledge base is available
24/7. To help us keep you informed of new features and services, remember to register your
product online at http://register.wd.com.
Accessing Online Support
Visit our product support website at http://support.wd.com and choose from these topics:
Downloads—Download drivers, software, and updates for your WD product.
Registration—Register your WD product to get the latest updates and special offers.
Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
Knowledge Base—Search by keyword, phrase, or Answer ID.
Installation—Get online installation help for your WD product or software.
™
at the best telephone number shown below.
WD Community—Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Europe (toll free)* 00800 ASK4 WDEU
English 800.ASK.4WDC (00800 27549338)
(800.275.4932) Europe +31 880062100
Spanish 800.832.4778 Middle East +31 880062100
Africa +31 880062100
Mexico 001 8002754932 Russia 8 10 8002 335 5011
South America Asia Pacific
Chile 1230 020 5871 Australia 1800 429 861 / 0011 800 2275 4932
Colombia 009 800 83247788 China 800 820 6682 / 400 627 6682
Venezuela 0800 100 2855 Hong Kong 3057 9031
Peru 0800 54003 India 1800 200 5789 / 1800 419 5591
Uruguay 000 413 598 3787 Indonesia 001 803 852 3993
Argentina 0800 4440839 Japan 0800 805 7293
Brazil 0800 7704932 Korea 02 2120 3415
0021 800 83247788 Malaysia 1800 817 477
New Zealand 0508 555 639 / 00800 2275 4932
Philippines 1800 1855 0277
Singapore 1800 608 6008
Taiwan 0800 225 593
Thailand 00 1800 852 5913
Other countries +86 21 2603 7560
* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany,
Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.
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MY BOOK PRO
USER MANUAL
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
1 About Your WD Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disk Drive Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Illuminated Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
USB Hub Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Drive Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Drive Door Latches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Thunderbolt Interface Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
USB 3.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Kensington
Registering Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
®
Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Connecting the Device and Getting Started . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the WD Drive Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Managing and Customizing Your My Book Pro . . . . . . . . . . . . . . . . . 13
Checking Device Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Managing the RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Checking the Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Erasing the Device Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Upgrading the Device Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Registering the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Restoring the WD Software and Disk Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Safely Dismounting the Device Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Determining Which Drive Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contacting WD Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing and Replacing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5 Using the Device with Windows Computers . . . . . . . . . . . . . . . . . . . . 29
TABLE OF CONTENTS – iii
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USER MANUAL
A Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . 30
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Environmental Compliance (China) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . 32
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
TABLE OF CONTENTS – iv
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USER MANUAL
About Your WD Storage Device
Welcome to your My Book™ Pro Thunderbolt™ 2 RAID device, featuring revolutionary
Thunderbolt 2 technology that sets new standards for data transfer speeds and
workflow flexibility in high-capacity storage.
This chapter includes the following topics:
Features
Kit Contents
Operating System Compatibility
Operating System Compatibility
Disk Drive Formats
Physical Description
Registering Your Device
Handling Precautions
Features
Move data at unprecedented speeds—Do more work in less time with groundbreaking data transfer speeds using Thunderbolt technology. Your My Book Pro device
provides a fast way to get information to and from your external drives.
Multiple dual-drive storage configurations—Select RAID or Individual Drives modes:
RAID 0 (Striped mode) for maximum capacity and accelerated performance.
RAID 1 (Mirrored mode) for double-safe data protection by automatically creating a
second copy of your data. One of the drives stores your data and the other drive
saves a second copy. If either drive fails, your data is protected because it is
duplicated on the other drive.
JBOD (Individual Drives mode) for using the two drives independently, and not
configured into a RAID array.
Enhance workflow efficiency—Use the two Thunderbolt 2 ports to daisy chain up to
six Thunderbolt storage devices to achieve maximum workflow efficiency and
productivity.
High-speed multitasking—The revolutionary bidirectional Thunderbolt 2 technology
delivers unmatched speed for multitasking projects.
Super-fast external boot capability—For information about using your My Book Pro
device as an external boot device using Mac OS X 10.7 or later, see the Apple Support
article at http://support.apple.com/kb/HT4718 or
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp1034.html.
User serviceable—When you need to replace a drive, easily do it yourself—no tools are
needed.
WD Drive Utilities
the drives, running diagnostics, and more.
TM
software—Keep your device performing at its best by configuring
ABOUT YOUR WD STORAGE DEVICE – 1
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Important: For the latest WD product information and news, visit our website at
http://www.westerndigital.com. For the latest software, firmware, and product
documentation and information, go to http://support.wd.com/downloads.
Kit Contents
As shown in Figure 1, your My Book Pro kit includes the following:
My Book Pro device with the WD Drive Utilities software
Thunderbolt cable
USB 3.0 cable
AC adapter (configuration varies, depending on region)
Quick Install Guide
AC Adapter
Quick Install Guide
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My Book Pro Device
Figure 1. My Book Pro Kit Components
Thunderbolt Cable
USB 3.0 Cable
Operating System Compatibility
Your My Book Pro device and the WD Drive Utilities software are compatible with the
following operating systems:
Mac OS X
10.7—Lion (USB interface only)
10.8—Mountain Lion (USB interface only)
10.8.5—Mountain Lion (Thunderbolt and
USB interface)
10.9—Mavericks (Thunderbolt and
USB interface)
Windows
Windows 7 (USB interface only)
Windows 8 (USB interface only)
Windows 8.1:
®
32-bit—USB interface only
64-bit—Thunderbolt and USB interface
10.10—Yosemite (Thunderbolt and
USB interface)
Compatibility can vary, depending on hardware configuration and operating system.
ABOUT YOUR WD STORAGE DEVICE – 2
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For highest performance and reliability, always install the latest software update and
service pack (SP). For Mac computers, go to the Apple menu and select Software
Update or App Store. For Windows computers, go to the Start menu and select
Windows Update.
Disk Drive Formats
Your My Book Pro device is initially formatted with HFS+J partitions for compatibility
with supported Mac OS X operating systems.
Using the WD Drive Utilities software, you can reformat the device drives with exFAT
partitions for compatibility with other computer operating systems.
If you want to use this device with a Windows computer, see “Using the Device with
Windows Computers” on page 29.
Physical Description
As shown in Figure 2, the front of the My Book Pro device has:
An illuminated power button
Two USB hub connectors
A drive status LED for each drive
Door latches for removing/replacing drives
Illuminated Power Button
Drive Door Latches
USB Hub Connectors
Figure 2. My Book Pro Device Front View
Drive Status LEDs
ABOUT YOUR WD STORAGE DEVICE – 3
As shown in Figure 3, the back of the My Book Pro device has:
A Kensington
A hole for accessing the device reset button
Two Thunderbolt 2 ports
A USB 3.0 port
The DC power connector
®
Kensington
Security Slot
®
security slot
MY BOOK PRO
USER MANUAL
Reset Button Access Hole
Thunderbolt Ports
USB 3.0 Port
DC Power Connector
Figure 3. My Book Pro Device Rear View
Illuminated Power Button
Use the power button to:
Safely power down the device
Use a short momentary button press to initiate the safe power-down function that
avoids data loss or damage to the device when you are using the USB interface.
This function only works when the WD Drive Utilities software is installed on your
computer.
To power the device back up from a safe power-down condition, you can either press
the button again or disconnect and reconnect the USB interface cable.
Force a device power-down
Press and hold the button for four seconds or longer to initiate the forced powerdown function.
This function works even if the WD Drive Utilities software has not been installed on
your computer.
This function powers down the device regardless of the currently mounted disk
volumes. This might cause the operating system to display an unsafe removal
ABOUT YOUR WD STORAGE DEVICE – 4
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warning. To avoid the warning, perform the operating system’s safe removal action
before powering down the device.
If you leave the device connected to your computer after forcing a power-down, you
must press the power button again to power it back up. Unlike a safe power-down
function, disconnecting and reconnecting the USB interface cable will not power the
device back up.
Power button illumination shows the device status as follows:
LED Appearance Status
White, on steady Powered up/on and ready
White, pulsing dim System standby
Red, flashing Powered up with a degraded RAID volume or other failure condition
Off Powered down/off
USB Hub Connectors
Use the two front-panel USB hub connectors for additional devices.
Drive Status LEDs
The drive 1 and drive 2 status LEDs show each drive’s status as follows:
LED Appearance Status
White, on steady Idle
White, flashing Drive activity
Red, on steady Drive fault/failure condition or the RAID volume is missing
Off No drive installed
Drive Door Latches
The drive door latches provide quick and easy access to the internal hard drives. Just lift
the latch lever and lower the drive door to remove and replace a drive.
Reset Button
Use the reset button to force a device reset.
Thunderbolt Interface Ports
Performance—Thunderbolt technology delivers unprecedented data transfer rates
thanks to its revolutionary bidirectional I/O throughput. Each Thunderbolt port
provides a bidirectional channel with up to 20 Gb/s of bandwidth.
Simplicity—Thunderbolt technology supports daisy chaining multiple devices
through a single Thunderbolt connector so you can multitask at Thunderbolt
technology speed without having to use a switch or hub.
Flexibility—Connect additional Thunderbolt technology-enabled external hard
drives, media players, HD displays, media capture and editing systems, and more
through a single connector.
ABOUT YOUR WD STORAGE DEVICE – 5
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USB 3.0 Port
USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with
USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to
480 Mb/s.
Kensington® Security Slot
For physical device security, the Kensington security slot accepts a standard Kensington
security cable (sold separately). For more information about the Kensington security slot
and available products, visit http://www.kensington.com.
Registering Your Device
Always register your My Book Pro device to get the latest updates and special offers.
You can easily register your device using the WD Drive Utilities software, as described in
“Registering the Device” on page 20. Another way is to register online at
http://register.wd.com.
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Drives can be damaged by rough handling, shock, or vibration. Observe
the following precautions when unpacking and using your external storage product:
Do not drop or jolt the device.
Do not move the device during power-on state.
Do not operate the device in any position other than the standing upright position.
Do not use this product as a portable device.
Do not place the device on carpeting. Make sure the device is on a clean, firm, and
stable surface.
To allow proper ventilation, do not block any of the enclosure’s air slots.
ABOUT YOUR WD STORAGE DEVICE – 6
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Connecting the Device and Getting Started
This chapter provides instructions for:
Connecting the Device
Installing the WD Drive Utilities Software
Connecting the Device
1. Turn on your computer.
2. Connect the provided AC adapter to a power receptacle and to the DC power
connector on the device:
3. Determine which interface you want to use, Thunderbolt or USB:
IF you want to . . . THEN you . . .
Go right to work using your My Book Pro
with the default RAID 0 (Striped)
configuration and defer the drive
management functions of the WD Drive
Utilities software
Change to the RAID 1 (Mirrored) or
Individual drives (JBOD) configuration, or
use the drive management functions of the
WD Drive Utilities software
Note: You can easily switch between the Thunderbolt and USB interfaces.
See “Managing and Customizing Your My Book Pro” on page 13 to read about the
drive management functions of the WD Drive Utilities software.
Can use either the Thunderbolt or USB 3.0
interface.
Must use the USB 3.0 interface and install
the WD Drive Utilities software.
CONNECTING THE DEVICE AND GETTING STARTED – 7
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4. Depending on the interface that you want to use:
For Thunderbolt—Use the Thunderbolt cable to connect either Thunderbolt port
on the device to your computer:
For USB—Use the USB 3.0 cable to connect the USB port on the device to your
computer:
Note: You can use either the Thunderbolt or the USB interface, but not both.
Note also: If you later need to update the firmware on your My Book Pro device,
then you will have to use the USB 3.0 interface to do so.
5. If you are using the Thunderbolt interface, use the other Thunderbolt port on the
device to connect additional Thunderbolt peripherals.
Note: Thunderbolt technology supports a total of seven devices—your
computer and up to six Thunderbolt storage devices.
6. The device automatically powers up and mounts to your computer.
CONNECTING THE DEVICE AND GETTING STARTED – 8
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7. Verify that the My Book Pro device appears under DEVICES in the Sidebar area of
your Finder display:
Note: If the External disks check box is selected on your Finder Preferences
dialog, the My Book Pro icon displays on your desktop:
Your My Book Pro device is ready to use, but you should first install the WD Drive
Utilities software to manage your device.
Installing the WD Drive Utilities Software
1. Double-click either the My Book Pro Finder listing or its desktop icon, and then
double-click the WD Apps Setup file on the screen that displays:
CONNECTING THE DEVICE AND GETTING STARTED – 9
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