WD WDBBGB0160HBK-EESN, WDBBGB0140HBK-EESN, WDBBGB0180HBK-EESN, WDBBGB0120HBK-EESN, WDBBGB0100HBK-EESN User Manual
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™
My Book
Desktop Storage
User Manual
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
▪ Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
▪ Downloads –Download software and updates for your WD product at: support.wdc.com/downloads
▪ Email Support – Get technical and other support through email at: support.wdc.com/support
▪ Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data
recovery information at: support.wdc.com/warranty
▪ Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase
▪ WD Community – Share your thoughts and connect with other WD users at: community.wdc.com
▪ Phone Support – Get phone numbers for contacting support by region at: support.wdc.com
Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 About Your WD Drive....................................................................................1
Features.............................................................................................................................1
Kit Contents......................................................................................................................2
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................3
Physical Description.........................................................................................................3
USB 3.0 Interface.................................................................................................................3
Kensington® Security Slot.................................................................................................. 3
Registering Your Drive.....................................................................................................3
Handling Precautions.......................................................................................................3
_________
2 Connecting the Drive and Getting Started.................................................5
Connecting the Drive...................................................................................................... 5
Getting Started with the WD Software......................................................................... 5
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3 WD Discovery.................................................................................................7
Installing WD Discovery...................................................................................................7
Using WD Discovery........................................................................................................8
Devices Tab......................................................................................................................8
Apps Tab...........................................................................................................................8
Available Apps..................................................................................................................8
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4 Backing Up Files.......................................................................................... 10
How the Backup Function Works.................................................................................10
Backing Up Files............................................................................................................. 11
Configuring Your Cloud Service Account....................................................................13
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5 Restoring Files..............................................................................................16
How the Restore Function Works................................................................................ 16
Restoring Files................................................................................................................ 16
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6 Locking and Unlocking the Drive...............................................................18
Password Protecting the Drive..................................................................................... 18
Unlocking the Drive........................................................................................................19
With the WD Security or WD Drive Utilities Software...................................................19
Changing Your Password..............................................................................................20
Turning Off the Drive Lock Feature..............................................................................20
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7 Managing and Customizing the Drive........................................................22
Checking Drive Health...................................................................................................22
Safely Disconnecting the Drive ....................................................................................23
Erasing the Drive............................................................................................................23
Using the Drive Erase Function........................................................................................ 23
Using Five Invalid Passwords............................................................................................24
Registering the Drive.....................................................................................................25
Setting the Drive Sleep Timer.......................................................................................26
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8 Managing and Customizing the Software.................................................28
Checking for Software Updates................................................................................... 28
Uninstalling the WD Software.......................................................................................29
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9 Reformatting the Drive............................................................................... 30
Reformatting the Drive..................................................................................................30
Downloading the WD Software................................................................................... 30
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10 Troubleshooting........................................................................................ 31
Installing, Partitioning, and Formatting the Drive....................................................... 31
Frequently Asked Questions......................................................................................... 31
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11 Compliance and Warranty Information....................................................33
Regulatory Compliance.................................................................................................33
FCC Class B Information................................................................................................... 33
ICES-003/NMB-003 Statement........................................................................................33
Safety Compliance............................................................................................................ 34
CE Compliance For Europe.............................................................................................. 34
KC Notice (Republic of Korea only).................................................................................34
Environmental Compliance (China)..............................................................................34
Warranty Information.................................................................................................... 35
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Obtaining Service..............................................................................................................35
Limited Warranty...............................................................................................................35
Warranty Information (Australia/New Zealand).............................................................36
Obtaining Service..............................................................................................................36
Warranty.............................................................................................................................37
GNU General Public License (“GPL”)............................................................................38
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1
About Your WD Drive
About Your WD Drive
Welcome to your My Book™ desktop hard drive. This drive offers high capacity in a
sleek desktop device. It features ultra-fast USB 3.0 connectivity, local and cloud
backup, and password protection to help protect your files from unauthorized use.
This introductory chapter includes the following topics:
Features
Kit Contents
Optional Accessories
Operating System Compatibility
Disk Drive Format
Physical Description
USB 3.0 Interface
Kensington® Security Slot
Registering Your Drive
Handling Precautions
Features
Complete Backup — My Book desktop storage comes equipped with WD Backup
software and Apple Time Machine compatibility to help make sure your photos,
videos, music and documents don’t get lost. You can set it to run automatically to
your schedule. Just pick the time and frequency to back up important
your system. My Book desktop storage also works great with Acronis® True
Image™ WD Edition software to schedule complete system backups. With the
power of WD Backup, Apple Time Machine compatibility and Acronis True Image
WD Edition software, you’ve got a complete backup routine to help recover data in
the event of a computer virus, computer failure, or if you accidentally press
“delete”.
Password Protection with Hardware Encryption — The My Book drive’s built-in 256-bit
AES hardware encryption with WD Security™ software helps keep your content
private and safe. Just activate password protection and set your own personalized
password. For quick, convenient access, you can set WD Security to automatically
unlock the drive on your computer, saving you the hassle of keying in your
password every time.
files from
Reimagined Design — The bold, vibrant design of My Book desktop storage is sure to
stop you in your tracks. It is desktop storage reimagined and gives you the
opportunity to express yourself!
Easy to Use — My Book desktop storage is ready to use out of the box so you can
start transferring
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files, saving your memories and backing up right away. It comes
1
About Your WD Drive
with all the software you need to help protect your data, including WD Backup and
WD Security software and is compatible with Apple Time Machine.
Kit Contents
Your My Book drive kit includes the following:
▪ My Book drive, with the WD Discovery™, WD Backup™, WD Drive Utilities™ and
WD Security™ software
▪ USB 3.0 cable
▪ AC adapter
▪ Quick install guide
Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com
Operating System Compatibility
Your My Book drive and the WD Drive Utilities and WD Security software are
compatible with the following operating systems:
Windows
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
®
™
macOS
▪ Mavericks
▪ Yosemite
▪ El Capitan
▪ Sierra
The WD Backup software is compatible with the following operating systems:
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
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About Your WD Drive
Compatibility can vary, depending on hardware configuration and operating
system.
For highest performance and reliability, always install the latest updates and service
pack (SP). For Windows computers, go to the Start menu and select Windows
Update. For Mac computers, go to the Apple menu and select Software Update or
App Store.
Disk Drive Format
Your My Book drive is formatted as a single exFAT partition for compatibility with all
updated Windows and Mac operating systems.
Physical Description
The My Book drive has:
▪ The power connector, interface port, and a security slot on the back
USB 3.0 Interface
USB 3.0 supports interface transfer rates up to 5 Gb/s. USB 3.0 is backward
compatible with USB 2.0. A USB 2.0 Interface supports interface transfer rates up to
480 Mb/s.
Kensington® Security Slot
As part of an anti-theft system, the Kensington® security slot accepts a standard
Kensington security cable (sold separately). For more information about the
Kensington security slot, the Kensington Security System, and available Kensington
products, visit www.kensington.com.
Registering Your Drive
Always register your My Book device to get the latest updates and special offers.
You can easily register your device using the WD Discovery software. Another way
is to register online at register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Always observe the following precautions when unpacking and installing
your external storage product:
▪ Do not drop or jolt the drive.
▪ Do not move the drive during activity.
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▪ Do not use this product as a portable drive.
▪ To allow proper ventilation, do not block any of the drive enclosure’s air slots.
About Your WD Drive
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Connecting the Drive and Getting Started
Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive and installing the WD
software on your computer. It includes the following topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in the illustration below.
3. Verify that the drive appears in your computer’s
4. If a Found New Hardware screen appears, click Cancel to close it. The WD
software installs the proper driver for your drive.
file management utility listing.
Your My Book drive is now ready to use as an external storage device. You can
enhance its capabilities by installing the WD software that is on the drive:
▪ WD Discovery
▪ WD Backup
▪ WD Security
▪ WD Drive Utilities
Getting Started with the WD Software
1. For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan and modify drive settings. If you don’t have internet connectivity,
please install WD Backup™ and WD Drive Utilities™ from the WD Software
Offline Installers > For Windows folder.
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Connecting the Drive and Getting Started
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help
modify drive settings. If you don’t have internet connectivity, please install WD
Drive Utilities™ from the WD Software Offline Installers > For Mac folder.
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WD Discovery
WD Discovery
The WD Discovery application, a collection of drive management tools such as WD
Backup, WD Security and WD Drive Utilities, can be installed from your My Book
drive. WD Discovery is a tray application; a small icon appears in the Windows
system tray in the lower right-hand corner of the screen. The application can also
be "unpinned", which causes the application to open in a window.
The chapter includes the following topics:
Installing WD Discovery
Using WD Discovery
Devices Tab
Apps Tab
Available Apps
Installing WD Discovery
The WD Discovery application can be installed from your drive.
1. Double-click WD Discovery.exe.
2. Click Install Now.
3. Install application updates as needed.
The WD Discovery screen displays a list of connected devices, an option to import
data from cloud storage or social media, update messages, and a link for
registering your drive.
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Using WD Discovery
By default, the WD Discovery application is visible in the system tray. If it suddenly
seems to be missing, it is likely the application has been "unpinned," which means
the application is running in a window.
It is recommended that you register your drive as soon as possible. Registration
offers a number of
▪ Warranty period can be established
Notification of software and firmware updates for registered drives
▪
▪ Support services are available
benefits, including:
Devices Tab
The Devices tab displays the list of drives, and volumes on the drives, connected to
your system. Entries include the device name, drive letter, capacity, product name,
and percentage of free space remaining. Clicking once on a drive listing opens a
file explorer window.
WD Discovery
Apps Tab
The Apps tabs displays the list of WD applications included in the WD Discovery
suite and a number of third party applications created by other companies and
organizations. The WD applications include:
▪ WD Backup: makes backing up your personal files, photos, videos and music
simple and easy
▪ WD Drive Utilities: allows you to keep your drive performing at its best, and
includes sleep, health, RAID settings, and drive erase features
▪ WD Security: implements password protection and the 256-bit hardware data
encryption capabilities of your supported WD hard drive
Available Apps
A series of third party applications is available. To view the list, click the Available
Apps tab.
Note:
Applications displayed on the Available Apps tab are created by other
companies and organizations; while they have been tested and
approved for use on the My Book drive, you should contact the publisher
for full instructions and software license terms and warranty information.
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WD Discovery
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