WAY Systems MTT 1556 Quick Reference Manual

MTT 1556

QUICK REFERENCE GUIDE

WAY Systems, Inc.

200 Unicorn Park
Woburn, MA 01801

www.waysystems.com

November 2006, revision 1.0

1

GENERAL INFORMATION

TO POWER THE MTT ON/OFF
Press and hold down the Cancel/Power key for at least 1 second.

MTT NAVIGATION

Press the up and down control keys to highlight the desired menu item.

Press the left or right control keys to operate the corresponding function.

CANCEL AN OPERATION OR EXIT TO THE PREVIOUS SCREEN

Select the Cancel function or press the Cancel/Power key.
(The exceptions are exiting from the Transactions and Print menus).

PRINTER SLEEP MODE

To conserve battery power, the printer powers down when idle for more than
several minutes. Printing from the MTT automatically switches the printer
back on.

GPRS COVERAGE MAP

GPRS is a packet-switched technology used by the WAY2Pay system
that enables high-speed wireless data communications. To see the

GPRS coverage map, go to www.waysystems.com

CANCEL/POWER KEY

LEFT CONTROL KEY

UP CONTROL KEY

DOWN CONTROL KEY

IR

COVER
RELEASE TAB

FEED BUTTON

POWER BUTTON

POWER LIGHT

CUTTER EDGE

IR

Optional Way Printer

Infrared Printer Interface

RIGHT CONTROL KEY

TRANSACTION FLOW

In order to use the MTT effectively, there is a series of steps that must
be taken. The flow chart below illustrates these steps. First, the MTT
must “logon” to establish communication. The MTT is then ready to
run transactions until the end of the day or shift.

At the end of the day or shift, the MTT must “Logoff” in order to
reconcile, upload any offline transactions and clear transactions
from the MTT to get ready for the next day or shift.

LOGON

CREDIT/DEBIT
OR OTHER
TRANSACTIONS

PRINT RECEIPT

ARE YOU DONE
FOR DAY/SHIFT?

NO

LOGOFF
RECONCILE

YES

Specific instructions
for each of these steps

follows in this document.

STEP 1: LOGON

From the main phone menu, press the Left Control Key to select WAY2Pay.
Press the Left Control Key again to select OK.

From the WAY2Pay menu, press the Right Control Key to select Logon
and wait for initialization.

To connect to the

GPRS network, press the Right Control Key select OK.

The WAY2Pay menu redisplays briefly. Do not select Logon again but wait
a few seconds for verification of Logon. When Logon is completed,

Logged On

displays briefly then the Transactions menu

appears.

Network Signal
Strength: 4 of 5

Connect?

Cancel

OK

1.

2.

3.

4.

2

STEP 2: TRANSACTIONS

CREDIT SALE TRANSACTION

Note: This procedure assumes that Tips, Tolls and Invoice number
functions are disabled. For more information on these functions, refer

to the WAY Systems web site

at www.waysystems.com.

From the Transactions menu, press the Right Control Key to select Sale.

From the Select Payment Type menu, press the Right Control Key
to select Credit. (this step appears only if cash receipt is enabled)

Swipe the customer’s card.

Enter amount in dollars and cents with no decimal point
(example: for $ 20.00, enter 2000).

To confirm the amount press the Right Control Key to select OK.

If the transaction was completed and approved by the payment processor,
press the Right Control Key to select OK to print the merchant copy of
the receipt. If printer unavailable or no receipt required, press the Cancel/
Power key.

From the Print Receipt menu, select Customer Copy to print the customer
copy of the receipt. If no customer receipt required, scroll down to Main Menu
and choose Select.

1.

2.

3.

4.

Please swipe

your card…

123

Enter Amount
2000

Clear

OK

5.

6.

7.

OK

Confirm Amount:

20.00 USD

3

OK

Sale#3 Approved

Auth# 16525

Print receipt?

DEBIT SETUP OPTIONS:

There are 2 new options. From the POS Setup menu, scroll down

to

App Settings and choose Select. Scroll down to App Settings(2)

and choose

Select.

1. To enable/disable

Debit*:

The current setting is displayed. Choose Select to Enable or Disable this
option. (This is a toggle option. It alternates between Enable and Disable)

.

2. To enable/disable

Cash Back:

The current setting is displayed. Choose Select to Enable or Disable this
option. (This is a toggle option. It alternates between Enable and Disable).

*In order for Debit to work, you must also be set up for debit acceptance with your
processor and your MTT must be properly configured.

4

ENTER PIN

PINPAD FOR PIN ENTRY

DEBIT SALE TRANSACTION

1. From the Transactions menu, press the Right Function Key to select Sale.

2. From the Transactions menu, scroll down to Debit and press the
Right Function Key to select Debit.

3. Swipe the customer’s card.

4. Enter the dollar amount in dollars and cents with no decimal point
(example: for $20.00, enter 2000).

5. To confirm the amount, press the Right Function Key to select OK.

6. Enter a Cash Back Amount in dollars and cents (with no decimal point) and
press the

Right Function Key or just press the Right Function Key to select
no cash back. (This feature is optional so this step may be skipped or
not present.)

7. To confirm the new amount, press the

Right Function Key to select OK.

8. Turn to the back of the MTT and hand it to the customer for PIN entry.
After customer enters PIN, they must press the green ENT key to enter.

9. If the transaction was completed and approved by the transaction processor,
to confirm the amount, press the

Right Function Key to select OK to print

the merchant

copy of the receipt. (With PIN Debit, no signature is required

so no signature line appears.)

From the print menu, select Customer Copy to print the customer copy of the
receipt. If no customer receipt

is required, scroll down to Main Menu and

choose Select.

5

10.

Select

Transactions

Sale

Other Transactions

Select

Select Payment Type

Credit
Debit

Enter PIN

OTHER TRANSACTIONS:

SETUP CASH RECEIPT

First you must Enable Cash Receipts through the MTT Setup menu.

From the Way2Pay/Logon menu, press the Right Control Key to select Setup.

From the Setup menu, select POS Setup.

Enter the Admin password (default password is 1234) and select OK.

Scroll down to App Settings and select.

Press the Right Control Key to select App Settings(1).

Scroll down to Enable Cash Receipts and select.

When Complete is displayed, press the Right Control Key to select OK.

CASH RECEIPT TRANSACTION

After enabling cash receipts (above): From the Transactions menu,
select Sale. Note: You must be Logged On to access this transaction.

From the Select Payment Type menu, select Cash.

Enter amount in dollars and cents with no decimal point
(example: for $ 20.00, enter 2000).

Confirm the amount and select

OK.

Point the MTT at the printer. It will print a

cash receipt.

2.

3.

4.

123

Enter Amount
2000

Clear

OK

5.

1.

6.

7.

1.

2.

3.

4.

5.

Confirm Amount:

20.00 USD

OK

6

RETURN (REFUND) TRANSACTION

From the Transactions menu, select Other Transactions.

From the next Transactions menu, select Return.

Swipe the customer’s card.

Enter amount of return in dollars and cents with no decimal point
(example: for $20.00, enter 2000).

Confirm the amount and select

OK.

Once the transaction is completed, select OK to print the merchant
copy of the return receipt. If printer unavailable or no receipt required,
press the Cancel/Power key.

1.

2.

3.

Please swipe

your card…

4.

5.

123

Enter Amount
2000

Clear

OK

Confirm Amount:

20.00 USD

OK

6.

Sale#3 Approved

Auth#16525

Print receipt?

OK

7

8

THESE OTHER TRANSACTIONS CAN ALSO BE SELECTED FROM
THE TRANSACTIONS MENU

credits a transaction that has already reconciled to a customer’s account

verifies funds are available and may hold them for 7-10 days depending on
your processor

adds a transaction to the current batch after you have received a phone
authorization or from an authorize transaction (above)

closes out the current batch of transactions

uploads offline transactions without reconciling

RECONCILE

UPLOAD

RETURN

AUTHORIZE ONLY

FORCE

VOID TRANSACTION

Removes a specific transaction from the current batch of transactions.

From the Transactions menu, select Other Transactions.

From the next Transactions menu, select Void.

At the Enter AdminCode prompt, enter your 3 digit admin code
(or 123 is the default) and select OK.

At the Enter AdminPwd prompt, enter your 4 digit admin password
(or 1234 is the default) and select OK.

At the Enter transaction sequence number prompt, enter the Seq No from

the receipt and select OK.

Confirm the amount

and select OK.

Once the transaction is completed, select OK to print the merchant copy of
the void receipt. If printer unavailable or no receipt required, press the Cancel/
Power key.

1.

2.

3.

4.

5.

6.

123

Enter SysAdminPwd

123

Clear

OK

123

Enter transaction
sequence number

Clear

OK

7.

9

STEP 3: LOGOFF

Because logging off the MTT includes reconciliation, you should
only log off at the end of the business day.

From the Transactions menu, select Logoff.

If any offline transactions are stored in the MTT, you are prompted to upload
and print receipts for them (select Done when finished). The Reconcile function
then starts automatically and the batch of all offline and online transactions
is closed. Select OK to print the Reconciliation Report and select Done
when finished.

To complete

Logoff, select OK.

OFFLINE MODE

If the MTT is temporarily out of the GPRS coverage area and cannot
communicate, offline mode allows you to enter new transactions and
store them on the MTT. When communication is restored, you can
continue processing transactions, upload the offline transactions
for authorization or complete the day or shift by performing the
“Logoff” function.

NOTE: Offline transactions are run at merchant’s risk. Final authorization does
not occur until transactions are uploaded or reconciled.

From the Transactions menu, select Go Offline Mode. This is useful if you know
you are entering a poor coverage area and simply want to start offline mode
manually. To reenter online mode, select

Go Online Mode. If you are in offline

mode, you must first Go to Online Mode then

Logoff & reconcile.

2.

3.

Reconciliation

Complete

Print Report

OK

Logoff Complete

OK

1.

10

INQUIRY

From the Inquiry menu, the following functions are available:

a list of all transactions in the current batch

displays information on the last transaction and prompts an option
to reprint the receipt

searches for a specific transaction in order to reprint the receipt

displays the total # of transactions and how many were approved and declined

this is a password protected function that clears the entire batch of transactions
without reconciling (Do this only if instructed by Helpdesk personnel.)

NOTES

To use normal phone functions without logging off, select Exit from the
Transactions menu. To resume MTT operation, select

Logon from the

WAY2Pay menu

.

For more detailed instructions on using the printer, charging the battery,
and loading paper, see the MTT 1560 User Guide-Credit Version

, available

for download at http://www.waysystems.com/support

For a further description of Return, Void, Authorize Only, and Force
transactions, see the user guide (above).

For Voids and Forces, default MTT administrator logon ID is 123,
password is 1234.

For information on cash receipts, see the user guide (above).

Support

Contact your ISO or payment processor for reconciliation-related
questions.

For questions regarding the operation of the MTT or transactions,
support is available online at http://www.waysystems.com/support

and via e-mail at [e-mail]

Technical support from WAY Support Center is available 7 days a week,
24 hours a day at 1-866-WAY-MTT3 (1-866-929-6883).

Need paper or other accessories?

Visit

www.waysystems.com/merchantaccessories.html

TRANSACTION LIST

LAST TRANS#N

PRINT

TOTAL INFO

CLEAR

TRANSACTIONS

AccessorTM technology used by WAY Systems, Inc., is owned by and licensed from Fractal Commerce, Inc.
The terminal technology is covered by worldwide Patents and Patents pending derived from the PCT application WO9966752.

WAY Systems, Inc. © 2006