Wayne DW-10, DW-12 Operation Manuals

Operation

DW-10 and DW-12 Dispenser Printers

P/N 000-920921­Rev D

READ THIS MANUAL BEFORE YOU BEGIN

Dispensers have both electricity and a hazardous, flammable and potentially explosive
liquid. Failure to follow the below precautions and the Warning and Caution instructions in
this manual may result in serious injury . Follow all rules, codes and laws that apply to your
area and installation.

SAFETY PRECAUTIONS

Make sure that you know how to turn OFF power to the dispenser and submersible
pumps in an emergency.

Be sure to adhere to the list of cautions contained in this manual for the DW-10 and
DW-12 printers.

HOW TO CONTACT WAYNE

Trouble with the operation of the printer should be referred to your authorized Wayne ser­vice personnel or the Wayne Help Desk (1-800-289-2963).

Contents

Title Page

1 Introduction 1

1.1 Paper Type 1
2 Printer Operation 3

2.1 Controls and Indicator Lights 3

2.2 Opening/Closing Printer Door 4

2.3 Loading Paper 5

2.4 Internal Components Clearing Paper Jams 7

2.5 Setting the Paper Width Adjust Lever 7

2.6 Low Paper Sensor Position 8
3 Error Lights and Paper Jams 9

3.1 Error Lights 9

3.2 Clearing Paper Jams 10
4 Safety Precautions 12
5 Service Technician Information 14

5.1 DIP Switch Settings 14

5.2 Component Locations 15

5.3 Tech Tip 16

5.4 Printer Part Numbers 16

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1 INTRODUCTION

This manual explains the operation of Wayne DW-10 and DW-12 thermal printers used

in Wayne Vista™ and Ovation™ fuel dispensers. The manual contains typical operator
procedures, which incl udes loading paper, use o f the proper paper, cleari ng paper jams
and a list of printer precautions. The manual al so contains a section on service for
Wayne certified technicians.

Once the printer door on the dispenser is unlocked and opened, the printer will appear

as shown in the photo below.

1.1 Paper Type

The recommended paper is the Wayne thermal printer paper, part nu mber 7000701 for

1 Roll and part nu mber 700070 3 for a box of 48 Rolls. Paper used in the print er shoul d
comply with specifications of the Wayne paper.

Other printer papers that meet our paper specification include Kansaki P-350 and
Koehler KT55F18 papers with the following:

Inside Core Diameter .68"-.79"
Core Annular Thickness .10"-.28"
Paper and Core Width 2.32"-2.36"
Finished Roll Diameter 3.80"-4.00"
Paper should not be stuck to the core with adhesive.

See cautions concerning paper types on the next page.

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1.2 Paper Type, continued

Adhere to the cautions below when using or when storing the paper.

Caution:
Avoid allowing the surface of the paper to contact with chemicals or oils as

this may cause the paper to become colored or the printed data on it may
become erased.

Avoid scraping on the paper surface with your nail or a metal object as this

may cause the surface of hea t-sensitive paper to become colored.

Do not expose the paper to the effects from heat, humidity, or sunlight as

heat-sensitive paper starts getting colored at approx. 70 degrees.

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2 PRINTER OPERATION

2.1 Controls a nd Indicator Lights

* HEXADECIMAL DUMP mode:

If the TEST button is pressed and held for more than 10 seconds, printer will switch to

HEX-DUMP mode.
POWER light starts flashing a nd all r e c eived data will be printed as hexadecimal codes.
To exit the HEX-DUMP mode, press the TEST button briefly and release.

PRINTER INFO:

When the printer door is opened and then closed, the Wayne print out shown above is printed.

This printout includes printer Model name, Firmware version, baud rate, DIP switches, and

built-in fonts.

Front Door Pull

Down Handle

Paper Exit

ERROR Light

Red light is on steady
or blinks to show
different errors.

POWER Light
Green light is on
steady when printer

FEED Button

Feeds paper while
button is pressed.

TEST Button
Prints test receipt
with pump CAT data or
printer info depending

on which is being

received when button
is pressed.

*

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