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M1206
User Manual
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Wavecom M1206 User Manual

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Fastrack modem M12 series

Fastrack modem M1206
User Guide
Reference:
Revision:
Date:
WM_PRJ_M12_UGD_001 002
th
18
September 2003
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WM_PRJ_M12_UGD_001 - 002
18th September 2003
Document Information
Revision Date History of the evolution
001 10/06/03 Creation 002 18/09/03 Delete the mention of “preliminary”
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WM_PRJ_M12_UGD_001 - 002
18th September 2003

Caution

Information furnished herein by Wavecom are accurate and reliable. However no responsibility is assumed for its use.
Please read carefully the safety recommendations (refer to chapter 7) regarding the use of
Modem and GSM-unit specifications and manuals are subject to change without notice. Wavecom assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the modem or GSM­unit and their manuals.
General information about Wavecom and its range of products is available at the following internet address: http://www.wavecom.com
FASTRACK modem M12 Series.

Trademarks

Some mentioned products are registered trademarks of their respective companies.

Copyright

This manual is copyrighted by Wavecom with all rights reserved. No part of this manual may be reproduced in any form without the prior written permission of Wavecom.
No patent liability is assumed with respect to the use of the information contained herein.
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WM_PRJ_M12_UGD_001 - 002
18th September 2003

Overview

This document describes the FASTRACK E-GSM 900 / DCS 1800 GPRS Class 10 modem referenced as M1206.
It is based on a WISMO Quik Q2406B module.
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Reference documents

[1] AT Commands Interface Guide
WM_ASW_OAT_UGD_004
[2] GSM reference documents:
GSM 03.40,
GSM 03.45,
GSM 04.11,
GSM 04.21,
GSM 05.08,
GSM 07.01,
GSM 07.02,
GSM 07.05,
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18th September 2003
GSM 07.07.
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WM_PRJ_M12_UGD_001 - 002

List of abbreviations

ACM Accumulated Call Meter
AT ATtention (prefix for modem commands)
CS Coding Scheme
CTS Clear To Send
DC Direct Current
DCD Data Carrier Detect
DCE Data Communication Equipment
DCS Digital Cellular System
DSR Data Set Ready
DTE Data Terminal Equipment
18th September 2003
DTR Data Terminal Ready
EMI ElectroMagnetic Interference
ESD ElectroStatic Discharges
FAQ Frequently Asked Question
GND GrouND
GPRS General Packet Radio Service
GSM Global System for Mobile communications
I/O Input / Output
ISDN Integrated Service Digital Network
LED Light Emitting Diode
ME Mobile Equipment
MO Mobile Originated
MS Mobile Station
MT Mobile Terminated
NC Not Connected
PCL Power Control Level
PDP Packet Data Protocol
PDU Protocol Data Unit
PIN Personal Identification Number
PLMN Public Land Mobile Network
PSTN Public Switched Telephone Network
PUK Personal Unblocking Key
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RF Radio Frequency
RFI Radio Frequency Interference
RI Ring Indicator
RTS Request To Send
RX Receive
SIM Subscriber Identification Module
SMS Short Message Service
TX Transmit
VRMS Volt Root Mean Square
VSWR Voltage Standing Wave Ratio
WM_PRJ_M12_UGD_001 - 002
18th September 2003
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WM_PRJ_M12_UGD_001 - 002

Contents

18th September 2003
1 General description..................................................................... 10
1.1 Presentation ..........................................................................................10
1.2 External connections .............................................................................11
1.2.1
1.2.2
1.3 Package content ....................................................................................14
2 Functional description ................................................................ 15
2.1 Architecture ..........................................................................................15
2.2 RS232 serial link....................................................................................16
2.2.1
2.2.2
2.3 RESET ...................................................................................................17
2.3.1
2.3.2
2.4 BOOT ....................................................................................................18
3 Characteristics ........................................................................... 19
3.1 Basic services........................................................................................19
Connectors ....................................................................................11
Power supply cable .......................................................................14
General presentation......................................................................16
Pin out description.........................................................................17
General presentation......................................................................17
Reset sequence .............................................................................18
3.2 Physical characteristics .........................................................................20
3.3 Electrical characteristics ........................................................................20
3.3.1
3.3.2
3.3.3
3.3.4
3.4 Environmental characteristics................................................................24
3.5 Protections ............................................................................................24
4 Using the modem........................................................................ 25
4.1 Getting started with the modem............................................................25
4.1.1
4.1.2
4.1.3
4.1.4
4.2 Operational status of the modem ..........................................................27
4.3 Verifying the received signal strength....................................................27
4.4 Verifying the network registration of the modem...................................28
Power supply ................................................................................20
RF characteristics ..........................................................................22
SIM card........................................................................................23
Audio interface ..............................................................................23
Mounting the modem....................................................................25
Setting up the Fastrack modem .....................................................25
Checking the communication with the modem..............................26
Resetting the modem ....................................................................26
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AT commands for the modem..................................................... 29
5
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6 Troubleshooting.......................................................................... 30
6.1 No connection with the modem through the serial link .........................30
6.2 Receiving “ERROR” message ................................................................31
6.3 Receiving “No carrier” message ............................................................33
7 Safety recommendations ............................................................ 36
7.1 General Safety .......................................................................................36
7.2 Vehicle Safety........................................................................................37
7.3 Care And Maintenance..........................................................................37
7.4 Your Responsibility................................................................................37
8 Recommended accessories ......................................................... 38
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1 General description
1.1 Presentation
FASTRACK M1206 modem is a self-contained E-GSM/GSM-GPRS 900/1800 dual-band modem and is GPRS class 10 capable.
This modem supports the following transmissions:
Data,
Fax,
Short Messages (Point to point and Cell Broadcast),
Voice calls.
The modem comprises several interfaces:
LED function indicating the operating status,
External antenna (via SMA connector),
RS232 Serial and control link (via 15-pin SUB HD connector),
TM
Power supply (via 4-pin Micro-Fit
connector),
SIM card holder.
The main features of the modem are the following:
2 Watts E-GSM 900 radio section.
1 Watt GSM1800 radio section.
32 Mbits of Flash memory and 4 Mbits of SRAM,
Real Time Clock with calendar.
Echo Cancellation + noise reduction.
Full GSM or GSM / GPRS software stack.
Hardware GPRS class 10 capable.
Complete shielding.
A DC Power supply,
A RS232 serial link,
Audio interface for:
microphone,
o
speaker.
o
A 3V / 5V SIM interface.
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WM_PRJ_M12_UGD_001 - 002
18th September 2003
Modem mechanical case is made out of aluminium profile ended by two holding bridles at each extremity.
Holding
bridle
Holding
bridle
Figure 1: FASTRACK M1206 modem presentation
1.2 External connections
1.2.1 Connectors
1.2.1.1 General
FASTRACK M1206 modem has three external connections:
Antenna connector: SMA connector for RF connection to the antenna,
•
Sub D high density 15-pin connector for:
•
RS232 serial link connection,
o
Audio lines (microphone and speaker) connection,
o
BOOT and RESET signals connection.
o
Power supply connector: 4-pin Micro FIT connector for DC Power
•
Supply.
1.2.1.2 Antenna connector
SMA connector
(antenna connector)
Figure 2: Antenna connector
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1.2.1.3 Sub HD 15-pin connector
Figure 3: Sub HD 15-pin connector
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1 2 3 4 5
6 7 8 9 10
14 13 11 12
15
Pin # Signal
I/O I/O type Description Comment
(CCITT / EIA)
1
CT109 / DCD
2 CT103 / TX I STANDARD
O STANDARD
RS232
RS232
RS232
Data Carrier Detect
RS232
Transmit serial data
3 BOOT I CMOS Boot Active low. Pull
down through 1K for Flash downloading
4 Microphone (+) I Analog Microphone
positive line
5 Microphone (-) I Analog Microphone
negative line
6 CT104 / RX O STANDARD
RS232
Receive serial data
7 CT107 / DSR O STANDARD
RS232
8 CT108-2 / DTR I STANDARD
RS232
Data Terminal Ready
RS232
RS232
Data Set Ready
RS232
9 GND - GND Ground
10 Speaker (+) O Analog Speaker
positive line
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Pin # Signal
2 3 4
(CCITT / EIA)
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I/O I/O type Description Comment
11 CT106 / CTS O STANDARD
RS232
12 CT105 / RTS I STANDARD
RS232
13 CT125 / RI O STANDARD
RS232
RS232
Clear To Send
RS232
Request To Send
RS232
Ring Indicator
14 RESET I/O Schmitt Modem reset Active low
15 Speaker (-) O Analog Speaker
negative line
1.2.1.4 Power supply connector
1
Figure 4: Power supply connector
Pin # Signal I/O I/O type Description Comment
1
V+BATT
I Power
Battery input High current
supply
2
GND
Power
Ground
supply
3
4
NC
NC
Reserved
Reserved
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1.2.2 Power supply cable
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Fuse F 2.5 A / L 250 V
(5 x 20 mm)
Red Black
Figure 5: Power supply cable
Component Characteristics
MICRO FIT connector
Part number: MOLEX 43025-0400
4-pin
Cable
Cable length: ∼1.5 m
Core: tinned copper 24 x 0.2 mm Wire
Section: 0.75 mm
1.3 Package content
The Fastrack modem M1206 package includes:
1 Fastrack Modem M1206,
2
2 holding bridles,
1 Power supply cable + integrated fuse,
1 specification sheet of the modem.
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2 Functional description
2.1 Architecture
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BOOT
RESET
Microphone
Speaker
M1206 FASTRACK MODEM
RS232
Interface
VCC
Audio
Interface
VCC
Microphone
Speaker
WISMO Quik
Q2406B
SMA
Operating
Status
SUB HD
15 pins
VCC
V+BATT
GROUND
Micro-FIT
4 pins
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DC / DC
VCC
Power
Supply
Figure 6: Functional architecture
3V / 5V SIM
Power Supply
SIM card
Socket
SIM card
Holder
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18th September 2003
2.2 RS232 serial link
2.2.1 General presentation
The RS232 interface performs the voltage level adaptation (V24/CMOS ⇔ V24/V28) between the internal WISMO module (DCE) and the external world (DTE).
The RS232 interface is protected (by ESD protection) against electrostatic surges on the RS232 lines.
Filtering guarantees:
EMI/RFI protection in input and output,
Signal smoothing.
A flexible 6-wire serial interface is available complying with RS232 protocol signaling.
The signals available are:
TX data (CT103/TX),
•
RX data (CT104/RX),
•
Request To Send (CT105/RTS),
•
Clear To Send (CT106/CTS),
•
Data Terminal Ready (CT108-2/DTR),
•
Data Set Ready (CT107/DSR).
•
The 2 additional signals are Data Carrier Detect (CT109/DCD) and Ring Indicator (CT125/RI).
CT103 / TX
FASTRACK
MODEM
M1206
(DCE)
Figure 7: RS232 Serial Link signals
RS232 interface has been designed to allow a certain flexibility in the use of the serial interface signals. However, the use of TX, RX, CTS and RTS signals is mandatory which is not the case for DTR, DSR, DCD and RI signals which can be not used.
CT104 / RX
CT105 / RTS
CT106 / CTS
CT107 / DSR
CT108-2 / DTR
CT109 / DCD
CT125 / RI
DTE
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2.2.2 Pin out description
Pin description
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18th September 2003
Signal Sub HD
I/O I/O type
connector
Pin number
RS232
STANDARD
Description
CT103/TX 2 I TX Transmit serial data
CT104/RX 6 O RX Receive serial data
CT105/RTS 12 I RTS Request To Send
CT106/CTS 11 O CTS Clear To Send
CT107/DSR 7 O DSR Data Set Ready
CT108-2/DTR 8 I DTR Data Terminal Ready
CT109/DCD 1 O DCD Data Carrier Detect
CT125/RI 13 O RI Ring Indicator
CT102/GND 9 Ground
2.3 RESET
2.3.1 General presentation
This signal is used to force a reset procedure by providing low level during at least 500 µs.
This signal has to be considered as an emergency reset only. A reset procedure is automatically driven by an internal hardware during the power-up sequence.
This signal can also be used to provide a reset to an external device. It then behaves as an output. If no external reset is necessary this input can be left open, if used (emergency reset), it has to be driven by an open collector or an open drain output:
RESET pin 14 = 0, for Modem Reset,
•
RESET pin 14 = 1, for normal mode.
•
Pin description
Signal Sub HD 15-Pin connector
I/O I/O type Description
Pin number

RESET 14 I/O SCHMITT Modem Reset

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Additional comments on RESET:
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The RESET process is activated either
by the external RESET signal or by an internal signal (coming from a RESET generator). This automatic reset is activated at Power-up.
The modem remains in RESET mode as long as the RESET signal is held low.
This signal should be used only for “emergency” resets
.
A software reset is always preferred to a hardware reset.
2.3.2 Reset sequence
To activate the « emergency » reset sequence, the RESET signal has to be set to low for 500 µs minimum.
As soon as the reset is complete, the AT interface answers « OK » to the application. For this, the application has to send
AT↵.
If the application manages hardware flow control, the AT command can be sent during the initialisation phase. Another solution is to use the AT+WIND command to get an unsolicited status from the modem.
For further details, refer to AT commands documentation [1].
EXTERNAL RESET
Min:500 µs
Typ: 2 ms
Modem READY
STATE OF THE MODEM
RESET mode
I
=20
BB+RF
to 40 mA
SIM and network dependent
Modem ON
I
<120 mA
BB+RF
without loc update
Figure 8: Reset sequence diagram
2.4 BOOT
The use of this function is reserved to WAVECOM SA.
AT answers “OK”
Modem READY
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WM_PRJ_M12_UGD_001 - 002
18th September 2003
3 Characteristics
3.1 Basic services
The basic services of the Fastrack modem M1206 are given in the table below.
GSM DCS
Standard 900 MHz.
E-GSM compliant
Class 4 (2W).
GSM phase 2.
Interface Serial interface RS232 V.24/V.28
AT command set based on V.25ter and GSM 07.05 &
07.07.
Auto-bauding function between 2400 bits/s and 19200 bits/s
No auto-framing available
SMS
Mobile Originated (MO) and Mobile Terminated (MT). Mode Text & PDU point to point. Cell broadcast.
In accordance with GSM 07.05
Data
Asynchronous 2400, 4800, 9600 and 14400 bits/s.
Transparent and Non Transparent mode
In Non Transparent Mode: 300, 1200, 1200/75 bauds.
Mode 3.1 kHz (PSTN) and V110 (ISDN)
Fax
2400/4800/7200/9600 bits/s, GSM teleservice 62 in Transparent Mode.
Class 1 & Class 2.
Group 3 compatible.
Audio
Half rate / Full rate / Enhanced Full rate operation.
Accessories (options):
Handset,
1800 MHz
E-GSM compliant
Class 1 (1W)
GSM phase 2..
Serial interface RS232 V.24/V.28
AT command set based on V.25ter and GSM 07.05 &
07.07.
Auto-bauding function between 2400 bits/s and 19200 bits/s
No auto-framing available
Mobile Originated (MO) and Mobile Terminated (MT). Mode Text & PDU point to point. Cell broadcast.
In accordance with GSM 07.05
Asynchronous 2400, 4800, 9600 and 14400 bits/s.
Transparent and Non Transparent mode
In Non Transparent Mode: 300, 1200, 1200/75 bauds.
Mode 3.1 kHz (PSTN) and V110 (ISDN)
2400/4800/7200/9600 bits/s, GSM teleservice 62 in Transparent Mode.
Class 1 & Class 2.
Group 3 compatible.
Half rate / Full rate / Enhanced Full rate operation.
Accessories (options):
Handset,
Car Kit.
GPRS Class 10.
Coding schemes: CS1 to CS4
Compliant with SMG31bis
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Class 10.
Coding schemes: CS1 to CS4
Compliant with SMG31bis
Car Kit.
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WM_PRJ_M12_UGD_001 - 002
3.2 Physical characteristics
Dimensions 98 x 54 x 25 mm (excluding connectors)
Overall Dimension 110 x 54 x 25 mm
Weight
Volume
Housing
<105 grams
132.3 cm3
Aluminium profiled
3.3 Electrical characteristics
3.3.1 Power supply
18th September 2003

Electrical characteristics

Operating Voltage
ranges
Table 1:
5 V to 32 V DC (GSM or DCS).
5.5 V to 32 V DC (GPRS Class 10).
Maximum current 480 mA Average at 5.5V.
1.7 A Peak at 5V.
Note: the modem is permanently powered once the power supply is connected. The following table describes the consequences of overvoltage and undervoltage with the Fastrack Modem.
Table 2:
Effects of power supply defect
If the voltage : Then:
falls below 5V
falls below 5.5V
Voltage over 32V
The GSM communication is not guaranteed.
The GPRS Class 10 is not guaranteed.
The modem guarantees its own protection.
(Transient peaks)
Voltage over 32V
(continuous overvoltage)
Protection of the modem by the fuse (the
supply voltage is disconnected).
The following table provides information on power consumption of the Fastrack modem, assuming an operating temperature of +25 °C and using a 3 V SIM card.
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Table 3:
Power consumption
Power Consumption in E-GSM/GPRS 900
MHz and DCS/GPRS 1800 MHz mode
class 10 E-GSM 900 DCS 1800
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I
I
MAX
MAX
Input Peak Supply Current @ 5.5 V 1.7 A 1.04 A
Power = 32.8 dBm GSM900 @ 13.2 V 0.64 A 0.4 A
Power = 29.16 dBm DCS1800
During 2TX bursts @Pcl5 @ 32 V 0.3 A peak 0.2 A
Input average supply current @ 5.5 V 480 mA 340 mA
communication mode @ 13.2 V 164 mA 125 mA
Average 3Rx/2Tx @Pcl5 @ 32 V 78 mA 54 mA
Input Peak Supply Current @ 5.5 V 1.52 A 0.88 A
Power = 32.8 dBm GSM900 @ 13.2 V 0.56 A 0.36 A
Power = 29.16 dBm DCS1800
During 1TX bursts @Pcl5 @ 32 V 0.28 A 0.2 A
Input average supply current @ 5.5 V 250 mA 160 mA
communication mode @ 13.2 V 100 mA 70 mA
Average 1Rx/1Tx @Pcl5 @ 32 V 40 mA 30 mA
Input average supply current @ 5.5 V 26 mA 26 mA
idle mode @ 13.2 V 12 mA 12 mA
@ 32 V 5.1 mA 5.1 mA
Input average supply current @ 5.5 V 8.8 mA 8.8 mA
idle mode with RS232 autoshutdown(*) @ 13.2 V 4.1 mA 4.1 mA
@ 32 V 2.2 mA 2.2 mA
Input average supply current @ 5.5 V 5.1 mA 5.1 mA
idle mode with full autoshutdown(**) @ 13.2 V 2.5 mA 2.5 mA
@ 32 V 1.5 mA 1.5 mA
(*) RS232 driver (MAX3238) automatically shuts down after 30 s of inactivity on the serial link.
(**) RS232 driver in auto-shutdown and AT command.
The power consumption might vary by 5 % over the whole operating temperature range (-20 °C to +55 °C).
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3.3.2 RF characteristics
3.3.2.1 Frequency ranges
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Frequency ranges
Characteristic
Table 4:
E-GSM 900 DCS 1800
Frequency TX 880 to 915 MHz 1710 to 1785 MHz
Frequency RX 925 to 960 MHz 1805 to 1880 MHz
3.3.2.2 RF performances
RF performances are compliant with the ETSI recommendation
GSM
05.05.
The RF performances for receiver and transmitter are given in the table below.
Table 5:
Receiver and transmitter RF performances
Receiver
E-GSM900 Reference Sensitivity -104 dBm Static & TUHigh
DCS1800 Reference Sensitivity -102 dBm Static & TUHigh
Selectivity @ 200 kHz > +9 dBc
Selectivity @ 400 kHz > +41 dBc
Linear dynamic range 63 dB
Co-channel rejection >= 9 dBc
Transmitter
Maximum output power (E-GSM 900)
33 dBm +/- 2 dB
at ambient temperature
Maximum output power (DCS1800
30 dBm +/- 2 dB
at ambient temperature
Minimum output power (E-GSM 900)
5 dBm +/- 5 dB
at ambient temperature
Minimum output power (DCS1800)
0 dBm +/- 5 dB
at ambient temperature
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WM_PRJ_M12_UGD_001 - 002
18th September 2003
3.3.2.3 External antenna
The external antenna is connected to the modem via the SMA connector.
The external antenna must fulfill the characteristics listed in the table below.
Table 6: External antenna characteristics
Antenna frequency range Dual-band GSM 900/DCS 1800 MHz
Impedance 50 Ohms
Gain (antenna + cable) 0 dBi
VSWR (antenna + cable) -10 dB
Note: refer to chapter 8 for recommended antenna.
3.3.3 SIM card
Table 7: SIM card characteristics

SIM card 3V or 5V

3.3.4 Audio interface
The audio interface is available through the Sub HD 15-pin connector.
The following table provides electrical information of the audio interface for handset.
Table 8:
Audio interface characteristics for handset
For GSM 900/DCS 1800 Min Typ Max Unit
Microphone input voltage at
43.8 mVrms
minimum gain
Speaker output voltage at
1.74 Vrms
maximum gain
Speaker impedance 32 50
Ω
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3.4 Environmental characteristics
To ensure the proper operation of the Fastrack Modem, the operating environment must be within a specific temperature as described in the table below.
Table 9:
Ranges of temperature
Operating temperature range -20 °C to +55 °C
Storage temperature range -25 °C to +70°C
3.5 Protections
The modem is protected by a fuse directly bonded on the power supply cable.
The model of fuse used is: F 2.5 A L 250 V.
The modem is also protected against voltage over +32 V.
When input voltages exceed +32 V, the supply voltage is disconnected in order to protect the internal electronic components from an overvoltage.
Filtering guarantees:
EMI/RFI protection in input and output,
Signal smoothing.
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4 Using the modem
4.1 Getting started with the modem
4.1.1 Mounting the modem
To mount the modem, bind it using the holding bridles as shown in the diagram below.
Figure 9: Modem mounting
4.1.2 Setting up the Fastrack modem
To set up the modem, do the following:
Press SIM card holder ejector (yellow button) with a sharp object (the
tip of a pen for example).
Insert the SIM card in the holder.
Verify the SIM card fits in the holder properly.
Connect the antenna to the SMA connector.
Connect both sides of the serial and control cable (15-pin Sub HD
connector on the modem side).
Connect the power supply cable to the power supply source.
Note: for automotive application, it is recommended to connect the V+BATT line of the modem directly to the positive terminal of the battery.
Plug the power supply cable into the modem and switch on the
external power supply.
Now the modem is ready to work. Refer to chapter 5 for some AT
commands to configure the modem.
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4.1.3 Checking the communication with the modem
Connect the RS232 link between the DTE (port COM) and the modem
(DCE).
Configure the RS232 port of the DTE as follows:
- Bits per second: 115.200 kbps,
- Data bits: 8,
- Parity: None,
- Stop bits: 1,
- Flow control: Hardware Flow control.
Using a communication software such as Hyperterminal program, enter the
AT
command. The response of the modem must be OK displayed in the
↵
Hyperterminal window.
If the communication cannot be established with the modem, do the
following:
- Check the RS232 connection between the DTE and the modem (DCE),
- Check the configuration of the port COM used on the DTE.
Example of AT commands which can be used after getting started the
modem:
AT+CGMI
-
: modem answer is “WAVECOM MODEM” when serial link is
OK.
AT+CPIN=<Pin Code>
-
-
AT+CSQ
AT+CREG?
-
ATD<phone number>;
-
ATH
-
: to verify the received signal strength.
: to verify the registration of the modem on the network.
: to hang up (end of call).
: to enter a PIN code (if activated).
: to initiate a call.
For further information about these AT commands and their associated parameters, refer to document [1].
4.1.4 Resetting the modem
For resetting the modem, a hardware reset signal is available on pin 14 of the Sub HD 15-pin connector (RESET).
The reset of the modem is carried out when this pin is low for at least 500 µs.
For further details about the reset of the modem, refer to paragraph 2.3.
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4.2 Operational status of the modem
The operational status of the modem is given by the LED light located on the front panel of the modem.
The table below gives the meaning of the various statuses available.
Table 10:

Operational status of the modem

LED Status LED light activity Modem status
ON
LED ON permanent Modem is switched on
Not registered on the network
LED Flashing slowly Idle mode
Connected to the network
LED Flashing rapidly Transmission mode
OFF LED OFF Modem is switched off.
4.3 Verifying the received signal strength
The Fastrack modem establishes a call only if the received signal is sufficiently strong.
To verify the received signal strength, do the following:
Using a communication software such as HyperTerminal program, enter
the AT command strength.
AT+CSQ
. Value appears for the received signal
Verify the result with the values given in the table below.
Table 11:
Value of received signal strength
(AT+CSQ response)
Values of received signal strength
Interpretation of the
received signal strength
0 - 10 Insufficient(*)
11 - 31 Sufficient(*)
Greater than 99 Insufficient(*)
(*) Based on general observations.
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4.4 Verifying the network registration of the modem
1. Make sure a valid SIM card has been previously inserted in the SIM card holder of the modem.
2. Using a communication software such as HyperTerminal program, enter the following AT command:
AT+CREG?.
3. Verify the result with the values given in the table below.
Value appears as a response.
Table 12:
Values of network registration
Value(*) Network registration
0,1 Yes
0,5 Yes (registered roaming)
(*) refer to AT commands documentation [1] for further information about the other returned values and their meaning.
If the modem is not registered, perform the following procedure:
Check the connection between the modem and the antenna.
Verify the signal strength to determine the strength of the received signal
(refer to paragraph 4.3).
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5 AT commands for the modem
The table below reminds the main AT commands required for getting started the modem.
For other AT commands available or further information about the AT commands, refer to document [1].
Description AT commands Modem’s
response
Enter PIN Code AT+CPIN=1234
OK PIN Code accepted.
+CME ERROR: 16
+CME ERROR: 3
Modem
AT+CREG?
CREG=<mode>, 1 Modem synchronised on synchronization checking
CREG=<mode>, 2
CREG=<mode>, 0
Receiving an
ATA OK Answer the call.
incoming call
Initiate a call
ATD<phone
OK Communication
number>;
(Don’t forget
CME ERROR: 11
the « ; » at the end for « voice »
CME ERROR: 3
call)
Comment
Incorrect PIN Code (with +CMEE = 1 mode).
PIN already entered (with +CMEE = 1 mode).
the network.
Synchronization lost, re­synchronization attempt.
Modem not synchronised on the network, no synchronization attempt.
established.
PIN code not entered (with +CMEE = 1 mode).
AOC credit exceeded or a communication is already established.
Initiate an
emergency call
ATD112;
OK Communication
established.
(Don’t forget the « ; » at the end for « voice » call)
Communication
NO CARRIER
loss
Hang up
Store the parameters in
ATH OK
AT&W
OK
The configuration settings are stored in EEPROM.
EEPROM
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6 Troubleshooting
This section of the document describes possible problems encountered when using the Fastrack modem and their solutions.
To review other troubleshooting information, refer the ‘FAQs’ (Frequently Asked Questions) page at www.wavecom.com
or use the following link:
http://www.wavecom.com/support/faqs.php
6.1 No connection with the modem through the serial link
If the Fastrack modem does not answer through the serial link, refer to the table below for possible causes and solutions.
Table 13:
If the modem
returns…
Nothing
Solutions for no connection with modem through serial link
Then ask Action
Is the modem powered correctly?
Provide a power supply in the range of 5 V (5.5V for GPRS Class
10) to 32 V.
Does the serial cable follow correctly pin assignment shown in
Connect the cable by following pin assignment given in paragraph
1.2.1.3.
paragraph 1.2.1.3.
Is the communication program properly configured?
Ensure the setting of the communication program is fit to setting of modem.
Modem factory setting is:
Data bits = 8
Parity = none
Stop bits = 1
Baud = 115.200 kbps.
Flow control = Hardware
Is there another program interfering with the
Close the application
(e.g. mouse or printer driver). communication program (i.e. Conflict on communication port access)
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6.2 Receiving “ERROR” message
If the Fastrack modem returns a message of ERROR upon an attempted transmission of data, or voice signals, then refer to the table below for possible causes and solutions.
If the modem
returns
ERROR
Table 14:
Solutions for “ERROR” message
Then ask Action
Is the modem registered on the network?
Is the modem receiving an incoming call or is it already in communication?
Is the selected bearer type supported by the called party?
Is the selected bearer type supported by the network?
Refer to paragraph 4.4 to verify that the modem is registered on the network.
End any incoming by using ATH command.
Enter
AT+CMEE
to view
the extended error code.
Note: Refer to Table 15.
Ensure that the selected bearer type is supported by the called party.
Ensure that the semicolon (;) is entered immediately after the phone number in the AT command. e.g. ATD######;
Is the received signal strong enough?
Refer to paragraph 4.3 to verify the strength of the received signal.
Is the antenna properly connected?
Refer to paragraph
3.3.2.3 for antenna requirements
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If the Fastrack modem returns a message of ERROR, you can have the extended error code by using AT command
AT+CMEE=1
. Refer to the table
below for interpretation of extended error code.
Interpretation of extended error code
Error
Table 15:
Diagnostic Hint
Code
0 Phone failure Call your technical support.
3 Operation not
allowed
No action.
4 Operation not
supported
10 SIM not inserted If SIM card is inserted, check the SIM card if it
is clean and properly inserted.
11 SIM PIN required Enter PIN code.
12 SIM PUK required Enter PUK code.
Note: Call your network provider if you don’t know this code.
13 SIM Failure Check validity of your SIM card. If SIM card
damaged, call your network provider.
16 Incorrect password Check the code you entered.
17 SIM PIN2 required Enter PIN2 code.
18 SIM PUK2 required Enter PUK2 code (call your network provider if
you don’t know this code).
26 Dial string too long Check your phone number (max 20 digits).
30 No network service No action.
32 Network not allowed
No action.
Emergency calls only
40 Network
personalization PIN
Enter Network lock code (call your network
provider if you don’t know this code). required (Network lock)
103 Illegal MS (#3) No action.
106 Illegal ME (#6) No action.
107 GPRS services not
allowed (#7)
111 PLMN area not
Contact your network provider to subscribe to
the GPRS services.
No action. allowed (#11)
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Error
Code
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Diagnostic Hint
112 Location area not
No action. allowed (#12)
113 Roaming not
No action. allowed in this location area (#13)
132 Service option not
Check the service option. supported (#32)
133 Requested service
option not
Call your network provider to subscribe to the
requested service option. subscribed (#33)
134 Service option
No action. temporarily out of order (#34)
148 Unspecified GPRS
No action. error
149 PDP authentication
failure
Call your network provider to know the right
authentication parameters.
150 Invalid mobile class Change the class of the mobile to a valid one.
Note: For all other codes, and/or details, refer to AT commands documentation.
6.3 Receiving “No carrier” message
If the Fastrack modem returns a message of No carrier upon an attempted transmission of data, or voice signals, then refer to the table below for possible causes and solutions.
Solutions for “No carrier” message
Then ask… Action…
Refer to paragraph 4.3 to verify the strength of the received signal.
Refer to paragraph
3.3.2.3 for antenna requirements.
Ensure that the semicolon (;) is entered immediately after the phone number in the AT command. e.g. ATD######;
If the modem
returns…
No carrier
No carrier (when trying to issue a voice communication)
Table 16:
Is the received signal strong enough?
Is the antenna properly connected?
Is the semicolon (;) entered immediately after the phone number in the AT command?
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If the modem
returns…
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Then ask… Action…
No carrier (when trying to issue a data communication)
Is SIM card configured for data / fax calls?
Is the selected bearer type supported by the called party?
Is the selected bearer type supported by the network?
Configure the SIM card for data / fax calls (Ask your network provider if necessary).
Ensure that the selected bearer type is supported by the called party.
Ensure that the selected bearer type is supported by the network.
If no success, try bearer selection type by AT command: AT+CBST=0,0,3
If the Fastrack modem returns a message of No carrier, you can get the extended error code by using AT command
AT+CEER
. Refer to the table below
for interpretation of extended error code.
Table 17:
Interpretation of extended error code
Error Code Diagnostic Hint
1 Unallocated phone number
16 Normal call clearing
17 User busy
18 No user responding
Not applicable.
19 User alerting, no answer
21 Call rejected
22 Number changed
31 Normal, unspecified
50
68
252
Requested facility not subscribed
ACM equal or greater than ACMmax
Call barring on outgoing calls
Check your subscription (data subscription available?).
Credit of your pre-paid SIM card expired.
Not applicable.
253
Call barring on incoming calls
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Error Code Diagnostic Hint
3, 6, 8, 29,
34, 38, 41,42,
43, 44, 47,
Network causes
See AT commands manual for further details or call network provider.
49, 57, 58, 63, 65, 69,
70, 79, 254
Note: For all other codes, and/or details, see AT commands documentation.
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7 Safety recommendations
7.1 General Safety
It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of Radio Frequency (RF) interference. Please follow the safety advice given below carefully.
Switch OFF your GSM Modem when in an aircraft. The use of cellular telephones in an aircraft may endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action or both.
Switch OFF your GSM Modem when at a refuelling point.
Switch OFF your GSM Modem in hospitals and any other place where medical equipment may be in use.
Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress.
There may be a hazard associated with the operation of your GSM Modem close to in adequately protected personal medical devices such as hearing aids and pacemakers. Consult the manufactures of the medical device to determine if it is adequately protected.
Operation of your GSM Modem close to other electronic equipment may also cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers recommendations.
The modem is designed for and intended to be used in fixed and mobile applications:
Fixed
“
” means that the device is physically secured at one location and is
not able to be easily moved to another location.
Mobile
“
” means that the device is designed to be used in other than fixed locations and generally in such a way that a separation distance of at least 20 cm (8 inches) is normally maintained between the transmitter’s antenna and the body of the user or nearby persons.
The Modem is not designed for and intended to be used in portable applications (within 20 cm of the body of the user) and such uses are strictly prohibited.
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7.2 Vehicle Safety
Do not use your GSM Modem while driving, unless equipped with a correctly installed vehicle kit allowing ’Hands-Free’ Operation.
Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.
If incorrectly installed in a vehicle, the operation of GSM Modem telephone could interfere with the correct functioning of vehicle electronics. To avoid such problems, ensure that the installation has been performed by a qualified personnel. Verification of the protection of vehicle electronics should form part of the installation.
The use of an alert device to operate vehicle’s lights or horn on public roads is not permitted.
7.3 Care And Maintenance
Your GSM Modem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestion below will help you to enjoy this product for many years.
Do not expose the GSM Modem to any extreme environment where the temperature or humidity is high.
Do not attempt to disassemble the GSM Modem. There are no user serviceable parts inside.
Do not expose the GSM Modem to water, rain or spilt beverages, It is not waterproof.
Do not abuse your GSM Modem by dropping, knocking, or violent shaking. Rough handling can damage it.
Do not place the GSM Modem alongside computer discs, credit or travel cards or other magnetic media. The information contained on discs or cards may be affected by the phone.
The use of third party equipment or accessories, not made or authorized by Wavecom may invalidate the warranty of GSM Modem.
Do contact an authorized Service Center in the unlikely event of a fault.
7.4 Your Responsibility
This GSM Modem is under your responsibility. Please treat it with care respecting all local regulations. It is not a toy therefore keep it in a safe place at all times and out of the reach of children.
Try to remember your Unlock and PIN codes. Become familiar with and use the security features to block unauthorized use and theft.
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8 Recommended accessories
The recommended accessories for the FASTRACK modem are given in the table below.
Table 18:
List of recommended accessories
Designation Part number Supplier
Dual-band antenna 1140.26 ALLGON
SMA/FME Antenna
PROCOM
adaptor
Power adaptor (Europe)
EGSTON N2 EFSW 12V 1A mounted with micro-fit connector
EGSTON (For Power supplier)
MOLEX (For Micro-Fit connector)
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