SmartStream™ UV
Chemical Free Disinfection of Water
!
WARNING
Read this Manual BEFORE using this
equipment. Failure to read and follow
all safety and user information can
result in death, serious personal injury,
property damage, or damage to the equipment.
Keep this Manual for future reference.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that
may cause undesired operation of the device.
Lé present appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur
de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le
fonctionnement.
Any changes or modifications of this product not approved by
the manufacturer could void the user’s authority to operate the
equipment.
This equipment complies with IC RSS-102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body.
Under Industry Canada regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or
lesser) gain approved for the transmitter by Industry Canada. To
reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
!
WARNING
This appliance contains a UV-C emitter (UV
lamp). Unintended use of the appliance or damage to the housing may result in the escape of
dangerous UV-C radiation. UV-C radiation may,
even in little doses, cause harm to the eyes and
skin. Appliances that are obviously damaged
must not be operated. Do not operate the UV-C
emitter when it is removed from the appliance
enclosure. The appliance must be disconnected
from the power supply before replacing the
UV-C emitter. DO NOT look directly at the UV-C
emitter while it is ON. Permanent serious eye
injury could occur.
Warranty and Conditions ................................. 24
SmartStream UV is certified by the Water Quality
Association (WQA) to NSF/ANSI Standard 372
for lead free.
Original Instructions
™
NOTICE
This system should only be installed and maintained by a qualified professional. Observe all
national, state, and local plumbing and building
codes when installing the system.
Introduction
The Watts SmartStream™ line of ultraviolet disinfection systems
provide protection against microbiological contamination in water for
residential and commercial applications.
Disinfection of water with SmartStream
process. When contaminated water is exposed to SmartStream's
254 nanometer UV light, the UV light penetrates the cell walls of
microorganisms and disrupts their genetic deoxyribonucleic acid
(DNA) material. This quickly inactivates microorganisms by destroying their ability to replicate and infect.
NOTICE
Watts SmartStream™ UV systems are engineered with the highest quality components. If
at anytime a component needs to be replaced,
use only parts recommended and supplied
by Watts. DONOT add components to or
remove components from this system.
The UV lamp is rated for 9000 hours under
normal operating conditions and should be
replaced annually to keep the UV intensity at
the highest possible output. Quartz sleeves
should be cleaned as needed or replaced as
needed to guarantee the highest possible UV
transmittance into the water.
Use only Watts supplied UV lamps and quartz
sleeves for your specific model. Failure to do
so may result in system failure and will void all
warranty.
DONOT use this system in a manner that it
is not intended for. This purifier is only for use
in water applications where the feed water,
installation environment and installation method
meets the requirements within this manual.
The system must be properly sized. DONOT
exceed the rated flow rate capacity of the system. Flow controllers are available from Watts
to ensure system's rated flow is not exceeded.
Follow all product safety labeling.
• DO NOT let the system freeze. System dam-
age may result.
• Install the system on a flat, and level surface.
• The quality of the water to be treated must
meet the feed water guidelines within this
manual. Failure to ensure proper pretreatment will result in inadequate disinfection.
™
is a simple, rapid physical
™
!
WARNING
DONOT rely solely on this system to make
water safe to drink. SmartStream
™
UV disinfection systems are intended to be used as part of
a well designed water treatment system. Water
that contains microbiological contamination
should be tested regularly to ensure its quality
and safety at the point of use.
NOTICE
This appliance can be used by people aged
from 18 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way
and understand the hazards involved. Children
shall not play with the appliance. Cleaning and
user maintenance shall not be made by children.
2
!
WARNING
Using SmartStream™ with other water treatment equipment
SmartStream™ UV units can be installed as a
final disinfection method within a water treatment system train or as pretreatment to protect
sensitive components, such as reverse osmosis
membranes, from bio-films.
The injection of chemicals into the water should
be done on the outlet of the SmartStream
™
system to ensure UV light degradation of the
chemical or the introduction of turbidity within
the UV feedstream does not occur.
A 5 micron particle filter should always be
installed immediately before the SmartStream
™
system.
Be certain that the feed water meets all criteria
within the Feed Water Specifications section of
this manual.
!
WARNING
Installation Guidelines
• DO NOT allow this system to remain ON with-
out water in it for extended periods of time.
• DO NOT install the system near any source
of heat. Also, DONOT install the system near
any device or break out area that would be
adversely effected by water.
• DO NOT install this system higher in elevation
than 10,000 feet above sea level.
• DO NOT install the system backwards with
the feed water line connected to the outlet.
• DO NOT install where system is exposed to
harsh chemicals or may be subjected to being
struck by moving equipment, carts, mops or
any other item that may cause damage.
• DO NOT install the system outdoors. Keep
system away from moisture, rain, and direct
sunlight. Ambient air temperature must remain
below 122°F and relative humidity must
remain below 95%.
• DO NOT allow the system to freeze.
• The system MUST be mounted on a surface
and with mounting hardware that is sturdy
enough to support the weight of the wetted
system.
• The system MUST be plugged into an uninterrupted power supply that matches the rated power
requirement of the system. In European installations, the appliance is to be supplied through a
residual current device (RCD) having a rated residual operating current not exceeding 30 milliamps.
• The system MUST be installed in accordance
with all applicable national, state and local
codes.
• A prefilter with a 5 micron minimum particle
size reduction must be installed on the inlet
line to the system. Additional pretreatment
may be necessary so that the feedwater conforms to the Feed Water Specifications section on page 8.
• Plumbing materials sensitive to UV light, typically plastic materials, should not be connected directly to the system. To prevent UV degradation at the plumbing connection points on
the system, use one foot minimum of copper
or stainless steel plumbing material to connect
to the inlet and to the outlet of the system.
• IF water hammer is evident, install water hammer arrestors before the system.
• Always back-up valves and fittings with a
wrench when constructing plumbing to reduce
unnecessary stress on the system and its
plumbing.
Position the system in a suitable location. Make
sure there is enough clearance between the end
of UV chamber and any obstructions, to allow for
the removal of the lamp and quartz sleeve.
™
SmartStream
UV disinfection systems should be
installed as close as possible to the treated water's
point of use.
3
System Specifications
SmartStream™ UV System Part Number Identification Key
Prefix "W""Controller Series""GPM""Connection Type""Pipe Size""Plug""Accessories"
WattsController Type
B: Controller B
C: Controller C
D: Controller D
Controller Features
Three different controllers are available on various SmartStream™
UV systems. The controllers are identified as "B" "C" or "D" series.
Each controller has unique features and are outlined as follows:
Model BModel CModel D
GPM of System
(3-Digits)
Connection Port
Types:
A: NPT
B: BSP-Tapered
Pipe Size
B: 3/8"
C: 1/2"
D: 3/4"
E: 1"
F: 3/4" Female X 1"
Male Combination
Fitting
G: 1" Female X 1 1/2"
Male Combination
Fitting
A: North American
B: European
C: British U.K.
D: Australian
Accessories
X: No Accessories
(Accessories only
available for systems
using the C and D
type controllers.)
A: UV Sensor
B- Basic controller with lamp dimming, flow switch, lamp out audible alarm, multicolor LED system status indicator, glow cap lamp
indicator, lamp life timer with 3 digit LED display, radio frequency
communication to lamp to verify correct lamp and remaining life of
the lamp. Lamp life timer resets when a new lamp is inserted.
B Series controllers are certified by the Federal Communications
Commission (FCC) listed under identification number
FCC ID: 2AFJT-SMARTSTREAM-B and Industry Canada (IC) listed
under identification number IC: 20623-SMARTSTRMB.
C- All features of the of the B controller plus alarm output for solenoid valve, UV sensor input, 4-20 milliamp output for UV Intensity
(When UV Sensor is used).
C Series controllers are certified by the Federal Communications
Commission (FCC) listed under identification number
FCC ID: 2AFJT-SMARTSTREAM and Industry Canada (IC) listed
under identification number IC: 20623-SMARTSTREAM.
D- All features of the C controller. The display changes from a 3
digit LED display to a graphic touch screen. Total system hours are
displayed along with key operational data.
D Series controllers are certified by the Federal Communications
Commission (FCC) listed under identification number
FCC ID: 2AFJT-SMARTSTREAM and Industry Canada (IC) listed
under IC: 20623-SMARTSTREAM.
4
System Features
B Series Controller With Lamp Dimming
FCC ID: 2AFJT-SMARTSTREAM-BGPM Rating 126812
IC: 20623-SMARTSTRMBSystem Model #WB001WB002WB006WB008WB012
Universal Power Input
316 SS Chamber
Audible Alarm
Lamp On Indicator
Glow Cap Lamp Indicator
Lamp Life Timer with 3-digit display
Automatic Lamp Shut Off when
Removed from the Chamber (wireless)
Lamp Dimming
Integrated Bracket Mounting
Alarm Contact Relay (for solenoid valve)
UV Sensor Input
4-20mA Output
12V Power for Chamber Cooling Fan
Graphic Display
Total System Hours Indicator
44444
44444
44444
44444
44444
44444
44444
44444
444
Product Specifications Table
MODELWB001
FLOW RATE @ 16mJ
(95%UVT @ EOL)
(may be hydraulically limited)
FLOW RATE @ 30mJ
(95%UVT @ EOL)
FLOW RATE @ 40mJ
(95%UVT @ EOL)
STANDARD NPT INLET / OUTLET PORTS3/8"NPT-M3/4"NPT-M
FCC ID: 2AFJT-SMARTSTREAMGPM Rating121620254050
IC: 20623-SMARTSTREAMSystem Model #WC012WC016WC020WC025WC040WC050
Universal Power Input
316 SS Chamber
Audible Alarm
Lamp On Indicator
Glow Cap Lamp Indicator
Lamp Life Timer with 3-digit display
Automatic Lamp Shut Off when
Removed from the Chamber (wireless)
Lamp Dimming
Integrated Bracket Mounting
Alarm Contact Relay (for solenoid valve)
UV Sensor Input
4-20 mA Output (If UV Sensor is used)
12V Power for Chamber Cooling Fan
Graphic Display
Total System Hours Indicator
444444
444444
444444
444444
444444
444444
444444
444444
444444
444444
444444
444444
444444
Product Specifications Table
MODELWC012
FLOW RATE @ 16mJ
(95%UVT @ EOL)
(may be hydraulically limited)
FLOW RATE @ 30mJ
(95%UVT @ EOL)
FLOW RATE @ 40mJ
(95%UVT @ EOL)
STANDARD NPT INLET / OUTLET PORTS
OPTIONAL BSP-T INLET / OUTLET
PORTS
CHAMBER MATERIAL316L SS
CONTROLLER MOUNTINGOn chamber bracket or remote from chamber
INPUT VOLTAGE100 to 240VAC 50/60Hz
SYSTEM MAX NOMINAL INPUT POWER
(Watts)
LAMP MAX NOMINAL ELECTRICAL
POWER (Watts)
LAMP TECHNOLOGY
WIRELESS LAMP KEYStandard
LAMP DIMMING / FLOW SWITCHStandard
CHAMBER COOLING FANApplicable Option
SYSTEM DISPLAY TYPESeven segment three digit LED
LAMP LIFE MONITOR3-digit LED Display, auto-reset with new lamp
UV SENSORAvailable Option
4-20mA OUTPUTWith UV Sensor Option
VISUAL ALARMMulti-color status LED
AUDIBLE ALARMYes
AUDIBLE ALARM MUTEYes
ALARM RELAY / SOLENOID CONTACTSYes - 24V 5 Amp Maximum
ALARM RELAY MANUAL OVER-RIDEYes
MAXIMUM AMBIENT AIR TEMPERATURE / HUMIDITY50°C ( 122°F) / 95% RH (non-condensing)
INLET WATER TEMPERATURE RANGE34°F ( 1°C) to 113°F ( 45°C)
D Series Controller With Lamp Dimming and Graphics Display
FCC ID: 2AFJT-SMARTSTREAMGPM Rating121620254050
IC: 20623-SMARTSTREAMSystem Model #WD012WD016WD020WD025WD040WD050
Universal Power Input
316 SS Chamber
Audible Alarm
Lamp On Indicator
Glow Cap Lamp Indicator
Lamp Life Timer with 3-digit display
Automatic Lamp Shut Off when
Removed from the Chamber (wireless)
Lamp Dimming
Integrated Bracket Mounting
Alarm Contact Relay (for solenoid valve)
UV Sensor Input
4-20 mA Output (if UV Sensor is used)
12V Power for Chamber Cooling Fan
Graphic Display
Total System Hours Indicator
overhead clearance for
the removal of lamp and
quartz sleeve.
*
22
8
Feed Water Requirements
Please review operating pressures, temperatures and water
chemistry limitations to ensure compatibility.
Hardness (maximum)7 Grains (120 mg/L as CaCO3)
Water Pressure5psi to 125psi (34.5 kPa to 861 kPa)
Water Temperature34°F ( 1°C) to 113°F ( 45°C)
Turbidity
Total Suspended Solids
Iron (maximum)0.3 mg/l
Manganese (maximum) 0.05 mg/l
Maximum Ambient
Atmospheric
Conditions
Oil & H2SNone allowed
!
WARNING
Support the Piping
The full weight of the piping and valves must be
supported by uni-strut, pipe hangers or other
means.
<5 Nephelometric Turbidity Units (NTU)
<10 mg/L
Temperature 122°F / 50°C
95% Relative Humidity
Non-Condensing
Installation
!
WARNING
Inspect wall for hidden wiring before drilling any
holes or installing screws.
1. Remove all system components from packaging and
inspect for any damage. Confirm that the system being
installed matches the flow rate for the application.
2. Turn off water heater(s).
3. Turn off the main water supply valve to the pipe the system
will be installed in.
4. Relieve pressure within plumbing system by opening then
closing both the hot and cold sides of a faucet until water
ceases to dispense from faucet.
5. If equipped with isolation valves, isolate the water heater(s)
by closing its inlet and outlet valves.
6. Mount the UV system on its installation surface using
appropriate hardware for your mounting surface type. The
system comes with 1" wood screws for mounting to wooden
surfaces. If system is being mounted to anything other than
wood then the installer must provide the appropriate mounting hardware. The mounting surface and hardware must be
sturdy enough to support the weight of the wetted system.
7. Connect the water supply pipe to the inlet of the UV system.
8. Install a supply valve in this supply line.
9. Install an adequately sized 5 micron cartridge filter in this
supply line after the supply valve. The cartridge filter must
have a higher flow rate rating than the UV system.
10. Connect the outlet of the system to the outlet plumbing.
11. Install the solenoid safety shut off valve in this outlet plumbing line (optional).
12. Install a flow controller in this outlet plumbing line after the
solenoid valve (optional).
13. Install an outlet valve in this outlet plumbing line. This valve
should be located after any optional devices such as the
solenoid valve or flow control.
14*. Install the quartz sleeve into the UV chamber. DONOT touch
the quartz sleeve with your fingers. Hold it with a paper towel.
15*. Install the quartz sleeve o-ring onto the visible end of the
quartz sleeve. Screw the quartz sleeve nut onto the quartz
sleeve port thread and tighten hand tight.
16*. Install the ultraviolet lamp into the quartz sleeve. DONOT
touch the lamp with your fingers. Hold it with a paper towel.
17*. Insert the lamp power lead wire into the receptacle on the
lamp's glow cap.
18**. If using the solenoid valve safety shut off feature, connect
the solenoid valve's power wires to the solenoid valve
power output on UV system controller. Then plug the solenoid valve transformer into a power outlet. Use only Watts
supplied solenoid valve kit part number T7401001 for 20
GPM systems and below and part T7401002 for 25 GPM
systems and above.
19. Open water supply valves.
20. Check for leaks and repair as needed.
21. Plug in power cord.
22. Open outlet valve.
23. Purge air from plumbing system out of the nearest cold
water faucet to the UV system.
24. Open inlet and outlet isolation valves on water heaters(s)
and turn water heaters back on.
25. Perform the sterilization procedure within this manual.
* For assistance with installation steps 14, 15, 16 and 17 see
replacement procedures for lamp and quartz sleeve within
this manual.
** For assistance with installation step 18 see controller wiring
9
diagram.
10
NOTICE
Maintenance
UV Lamps have a 1 year (9000 Hour) life span under normal
operating conditions.
Quartz sleeves should be cleaned with vinegar, citric acid, or a
lime scale removing chemical annually and replaced no less than
once every 3 years. If the quartz sleeve can not be cleaned, or if
it is discolored, is must be replaced.
Pre filters should be maintained according to the manufactur-
ers instructions to ensure feed water requirements within this
manual are met.
Lamp and Quartz Sleeve Replacement Procedure
!
WARNING
If any water comes in contact with any electrical components, dry the components immediately. DO NOT energize a system with damp
or wet electrical components.
1. Disconnect the power supply from the wall outlet.
2. Turn off the inlet valve and outlet isolation valves.
3. Disconnect the lamp lead wire from the glow cap electrical
port. # 1
4. Rotate the glow cap counter clockwise to unlock it from the
mounting bracket. # 2
5. Pull up on the glow cap to remove the lamp from the quartz
sleeve #3. If not replacing the quartz sleeve proceed to step
#11.
6. De-pressurize the system.
7. Grip the quartz sleeve nut with your hand and unscrew counter clockwise until it can be lifted from the reactor chamber's
threaded port. # 4
8. Remove the quartz sleeve from the reactor chamber. # 5
9. Fully insert a new quartz sleeve into the reactor chamber
and install the o-ring over the quartz sleeve. Press the o-ring
down over the quartz sleeve until it is seated in the bevel of
the stainless steel reactor chamber's threaded port.
10. Install the quartz sleeve nut onto the threaded port of the
reactor chamber. Screw the nut on clockwise and tighten
hand tight.
11. Insert a new lamp into the quartz sleeve.
12. Gently press down on the glow cap and rotate it clockwise
until it locks in place on the mounting bracket
13. Reconnect the lamp lead wire to the new lamp.
14. Turn on the inlet valve and check for leaks. Repair leaks as
needed.
15. Restore power to the system.
16. Verify new bulb has 365 days remaining on the controller
screen.
Immediately after replacement of the UV lamp, and/or quartz
sleeve, follow the disinfection procedure below.
2
1
Disinfection Procedure
NOTICE
DO NOT unplug the system.
1. Shut off the isolation valves on the cartridge prefilter.
2. De-pressurize the cartridge prefilter and unscrew the
housing.
3. Install a new prefilter cartridge and pour 1 cup of 6% bleach
into the housing. If an activated carbon cartridge is part of
the prefiltration system it must be removed during the disinfection procedure.
3
4
4. Reinstall the filter housing and open up the prefilter isolation
valves.
5. Flush 2 reactor chamber volumes of water through the UV
system then stop and let the solution remain in the UV system for 30 minutes.
6. After 30 minutes, flow enough water through the system to
flush all of the residual chlorine from the system. During this
time DO NOT exceed the rated flow rate of the UV system.
If applicable install a new activated carbon cartridge into the
prefilter housing at this time.
11
5
Replacement Parts Diagram
4b
4a
7
8
9
6
16
5
10
11
12
2
13
1
14
15
3
12
Parts List
ITEMQTY.ORDERING CODEDESCRIPTION
1a1T7402050Bracket for Mounting 1-2 GPM UV Chamber
1b1T7402044Bracket for Mounting 6-8 GPM UV Chamber
1c1T7402039Bracket for Mounting 12-20 GPM UV Chamber
1d1T7402038Bracket for Mounting 25-50 GPM UV Chamber
2a1T7400148UV Chamber 2.5" OD 1 GPM 3/8" MNPT for B Series Controller
2b1T7400149UV Chamber 2.5" OD 2 GPM 3/8" MNPT for B Series Controller
2c1T7400150UV Chamber 2.5" OD 6 GPM 3/4" MNPT for B Series Controller
2d1T7400151UV Chamber 2.5" OD 8 GPM 3/4" MNPT for B Series Controller
2e1T7400152UV Chamber 3.5" OD 12 GPM 1" MNPT X 3/4" FNPT Combo for B Series Controller
2f1T7400153UV Chamber 3.5" OD 12 GPM 1" MNPT X 3/4" FNPT Combo for C & D Series Controller
2g1T7400154UV Chamber 3.5" OD 16 GPM 1" MNPT X 3/4" FNPT Combo for C & D Series Controller
2h1T7400155UV Chamber 3.5" OD 20 GPM 1" MNPT X 3/4" FNPT Combo for C & D Series Controller
2i1T7400156UV Chamber 4.0" OD 25 GPM 1 1/2" MNPT X 1" FNPT Combo for C & D Series Controller
2j1T7400157UV Chamber 4.0" OD 40 GPM 1 1/2" MNPT X 1" FNPT Combo for C & D Series Controller
2k1T7400158UV Chamber 4.0" OD 50 GPM 1 1/2" MNPT X 1" FNPT Combo for C & D Series Controller
31T7401250Flow Switch with Cable for All Systems
4a1T7401000UV Sensor Accessory Kit with Cable for C & D Series Controllers
4b1T7402210Plug for UV Sensor Port when Sensor is Not Used
51T7400147Spacer for Chamber
6a1T7401104UV Quartz Sleeve for 1 GPM B Series 12.7" (324mm)
6b1T7401105UV Quartz Sleeve for 2 GPM B Series 16.1" (409mm)
6c1T7401106UV Quartz Sleeve for 6 GPM B Series 25.1" (639mm)
6d1T7401107UV Quartz Sleeve for 8 & 12 GPM B Series 30.2" (769mm)
6e1T7401109UV Quartz Sleeve for 12 GPM C & D Series 20.9" (531mm)
6f1T7401110UV Quartz Sleeve for 16 GPM C & D Series 24.8" (631mm)
6g1T7401111UV Quartz Sleeve for 20 & 25 GPM C & D Series 28.4" (722mm)
6h1T7401113UV Quartz Sleeve for 40 GPM C & D Series 39.8" (1011mm)
6i1T7401114UV Quartz Sleeve for 50 GPM C & D Series 46.9" (1192mm)
71T7402102UV Quartz Sleeve O-Ring
8a1T7401024UV Lamp Assembly for 1 GPM B Series
8b1T7401025UV Lamp Assembly for 2 GPM B Series
8c1T7401026UV Lamp Assembly for 6 GPM B Series
8d1T7401027UV Lamp Assembly for 8 & 12 GPM B Series
8e1T7401029UV Lamp Assembly for 12 GPM C & D Series
8f1T7401030UV Lamp Assembly for 16 GPM C & D Series
8g1T7401031UV Lamp Assembly for 20 & 25 GPM C & D Series
8h1T7401033UV Lamp Assembly for 40 GPM C & D Series
8i1T7401034UV Lamp Assembly for 50 GPM C & D Series
13a1T7401205B Series Controller with Audible Alarm
13b1T7401206C Series Controller with Alarm & 4-20 Milliamp Output
13c1T7401207D Series Controller with Touch Screen Graphic Display
141T7402032Pan Screw #8 X .375"
151T7402222Power Cord 6' 120V Standard USA Plug with Ground
16a1T7401001Solenoid Valve Accessory Kit 1" FNPT for 12-20 GPM Systems with C & D Series Controller
16b1T7401002Solenoid Valve Accessory Kit 1 1/2" FNPT for 25-50 GPM Systems with C & D Series Controller
13
Troubleshooting
PROBLEMPOSSIBLE CAUSECORRECTIVE ACTION
Bacteria in outlet waterLow or no UV transmittance into the waterReplace lamp
Clean or replace quartz sleeve
Replace prefilter
Confirm the pretreatment is adequate
Confirm the feed water meets the feed water require-
ments within this manual
Biofilm in outlet plumbingSystem needs to be sterilized
System not onConfirm continuous power supply
Low power to lampReplace controller
Low UV intensityLamp over 1 year oldReplace lamp
Fouled quartz sleeveClean or replace quartz sleeve
Fouled prefilterReplace prefilter
High turbidity in feed waterConfirm the pretreatment is adequate
Confirm the feed water meets the feed water requirements within this manual
UV sensor fouled or defectiveClean or replace UV sensor
Low power to lampReplace controller
Lamp intensity does not increase with water flow Confirm flow switch is functioning
White or milky colored water Air in water from new prefilter or quartz
sleeve replacement
Lamp out alarm ONFilaments broken in lamp Replace lamp
Glow cap not illuminatedLamp not rotated into position for normal
Flow water through the system until water runs clear
Rotate lamp glow cap so that electrical connections
align with cut out in bracket
NOTICE
All problem conditions called out within this troubleshooting chart require the disinfection procedure to be conducted after the
corrective action has been completed.
14
B and C Series Controller Screen and LED Identification
B Controller- Displays lamp life days remaining, Display dimming
light indicator, Button for silencing the alarm, LED
Status Indicator
C Controller- Displays lamp life days remaining, Display dim-
ming light indicator, Button for silencing the alarm,
Button for overriding the alarm relay, LED Status
Indicator
Lamp Cable
LED Display- Days remaining
and lamp dimming
System Status Indicator LED:
Green- operation normal
Red- lamp failure
Amber- Lamp life will expire
within 29 days
Audible Alarm Mute Button
(mutes alarm for 24 hours)
Lamp Cable
LED Display- Days remaining
and lamp dimming
System Status Indicator LED:
Green- operation normal
Red- lamp failure
Amber- Lamp life will expire
within 29 days
Alarm Relay Bypass Button
(bypasses as long as button
is held)
Audible Alarm Mute Button
(mutes alarm for 24 hours)
Series B
Series C
B and C Series Controllers LED Screen Identification
15
D Series Controller- Overview of Screens
Startup Screen-
When the system is first
powered up, this screen will
appear.
Lamp Warm Up Screen-
Once Startup Screen system
checks are complete, the lamp
warm up screen will appear, and
automatically complete the lamp
warm up sequence.
Home Screen-
Upon completion of the Lamp Warm Up Screen
the Home Screen will automatically appear.
This is the screen that the system will display
during normal operation. From the Home Screen four sub-screens can be accessed by
touching the icons.
History Screen-
Displays the number of days
that the system and lamp have
been running. It also displays
the days remaining for the
current lamp.
Dealer Contact Screen-
Provides the contact information
for the service company that
installed the system.
Lamp & Sleeve
Replacement Screen-
Provides the lamp and sleeve
model numbers for the specific
system installed along with
QR codes for those items.
16
Set Up Screen-
Allows the user to select a
language as well as the bypassing and silencing of alarms.
Touching the house icon from
any of these sub-screens will
return the user to the Home Screen.
Start Up Screen
Normal Operation
Possible Alarms
System checks are automatically executed by
the controller in the Start Up Screen then
the system advances to the Lamp Warm Up Screen. If an abnormal condition exists, a variety
of alarms can be displayed.
Upon start-up of the system, if the UV sensor is
not found, the user will be notified via this screen.
The system will continue to the Home Screen
when a UV sensor is not found and display the
warning message.
The lamp identifies its self via radio frequency. If
the wrong lamp is used in a system this message
will appear during start up.
Every 15 seconds the screen will change from
the Invalid Lamp Type message to the Name of
Dealer message. Touch on the QR Code to display the correct lamp QR code in full.
17
Home Screen
Possible Alarms
The Home Screen is the normal operating
screen for the system. In this graphic the lamp
is operating at full power. If an alarm or warning
condition occurs, the system will notify the user
from this screen.
This graphic shows the lamp to be in a dimmed
condition to reduce water temperature and conserve energy.
If the system detects low UV intensity, a yellow
warning will appear. If the UV intensity is too low
for safe operation a red warning will appear. In
either condition the system should be checked
immediately for proper operation.
The system will reset an annual calendar upon
replacement of a new lamp. When 29 days
remain on any given lamp, a yellow warning will
appear. Upon zero days remaining on the lamp,
a red warning will appear. Replace lamp at this
time.
The user will be notified if a lamp failure occurs.
Upon a lamp failure condition, the alarm relay will
energize to close the outlet solenoid valve (optional) on the system and an audible alarm will sound.
Replace lamp if needed
The user will be notified if a UV sensor failure
occurs. Ensure proper wiring connections to the
controller. Clean or replace sensor if needed.
18
Set Up Screen
The Set Up Screen can be accessed by pressing
the gear icon on the Home Screen. This allows
the user to select a language, bypass the alarm
relay, and silence audible alarms. Touching the
house icon returns the user to the Home Screen.
Touching the alarm override icon will bring up
a confirmation screen.
Touch Yes to return the
alarm relay to the normal operating position
and return to the Set Up Screen. Touch No
to return to the set up
screen with the alarm
relay in the alarmed
condition.
Alarm relay output is
bypassed.
Alarm output relay is not
bypassed.
Touching the speaker
icon will bring up a confirmation screen. Touch
Yes to mute the audible
alarm for 24 hours and
return to the Set Up Screen. Touch No to
return to the Set Up Screen with the alarm
not muted.
Audible Alarm is muted.
Audible Alarm is not
muted.
19
Lamp and Sleeve Replacement Screen
The Lamp and Sleeve Replacement Screen
can be accessed by touching the information
icon at the bottom of the Home Screen. This will
provide the system model number along with the
model number and QR codes for replacement
lamps and quartz sleeves.
Touching the QR Code icons on the Lamp and Sleeve Replacement Screen will enlarge them.
If there are no buttons touched over a 30 seconds period the system will go back to the
Home Screen. To return from the full screen QR code, touch the screen.
20
Series B, C and D Controller Wiring
Power Input AC 100-240
VAC 50/60HZ
Left- Antenna Wire
Center- Flow Switch
Right- Ground to Chassis
Series B
Series C
Top Cat 5- Future Accessories
Bottom Cat 5- UV Sensor
Alarm Relay A (Left to Right)
Normally Closed/Common/
Normally Open
Alarm Relay B (Left to Right)
Normally Closed/Common/
Normally Open
Power Input AC 100-240
VAC 50/60HZ
Right- Ground to Chassis
Center- Flow Switch
Left- Antenna Wire
4-20mA Transmitter (Left is
'Loop +', Right is 'Loop -')
Future Accessories
Series D
Top Cat 5- Future Accessories
Bottom Cat 5- UV Sensor
Alarm Relay A (Left to Right)
Normally Closed/Common/
Normally Open
Alarm Relay B (Left to Right)
Normally Closed/Common/
Normally Open
Power Input AC 100-240
VAC 50/60HZ
Right- Ground to Chassis
Center- Flow Switch
Left- Antenna Wire
4-20mA Transmitter (Left is
'Loop +', Right is 'Loop -')
Future Accessories
21
Notes
22
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