WaterTech softmax Owner's Manual

OWNER'S MANUAL

SOFTMAX

Whole House Water Softener

with Triton Electronic Control Valve

ACTIVATE YOUR WARRANTY

BY REGISTERING YOUR PRODUCT AT

www.watertech.com

or call 888-254-8412

Dealer Contact and Product Information

• DO ALWAYS check your state and local regulations regarding plumbing and electrical connections and
placement of the system before installation.

• DO install the system into the existing cold water supply line before the water heater and before any cold
water outlet that requires treatment.

• DO bypass your system in the event of a water or plumbing related emergency.

• DO inspect the brine tank monthly, if applicable.

• DO contact your WaterTech Dealer if you have any questions about the operation of your system or water

quality issues.

• DO enjoy all the benets of your treated water!

• DO NOT hang or stack items on your equipment. This may cause an equipment imbalance or put a strain

on plumbing and electrical connections.

• DO NOT disconnect or remove any part of the plumbing or electrical cord.

• DO NOT attempt to reprogram your system. Your system has been factory or eld programmed
specically for your application.

• DO NOT overll the brine tank with salt. Approximately 6 inches below the rim is the maximum
recommended ll.

• DO NOT allow your system and attached plumbing to be exposed to extreme temperatures (below 40°

F or above 110° F).

• DO NOT use with water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system.

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Do's and Do Not's

Dealer Name:

Dealer Phone Number: Installation Date:

Model Number: Serial Number:

PRODUCT MUST BE REGISTERED TO ACTIVATE WARRANTY

VISIT WWW.WATERTECH.COM or Call 888-254-8412

Maintenance

With minimal care, your system is designed to serve you for many years. While constant attention to
your system is not necessary, the following suggestions will insure your system’s performance and your
convenience and satisfaction.

MAINTENANCE

• Salt in the brine tank is used as a resin ‘cleaner’ to remove contaminants during the regeneration process.

Check the salt level of the brine tank on a regular basis to make sure your system is using salt. Your

system will function properly whether the salt tank is near full or near empty, rell when necessary.

• Use only premium-grade regenerant salt that is designed specically for use with water softeners and

conditioners. Sodium (NaCl) salt may be used. Potassium (KCl) is recommended in most applications for

superior taste, odor, aesthetic and environmental benets.

SERVICE ISSUES

• If the Triton control valve system display does not appear, check to make sure the system is plugged in
and that there is power at the receptacle. If the unit does not respond with power present, contact your
WaterTech Dealer.

• The manual bypass valve (which is located at the rear of the unit) is designed to isolate the unit from the
plumbing for servicing or to shut off the water supply to the unit in the event of a leak at the conditioner.

Consult the operating diagram on pages 11-12 of this manual for instructions to position your bypass

valve for either service or isolation.

• If you experience an extended power outage (over an hour in length), you may need to reset the time of
day on the Triton control valve. The internal battery is designed to retain the time of day for up to 24
hours. There is no need to reset any other part of the program as this is kept in non-volatile, permanent

memory. Consult the programming instructions on page 10 of this manual for instructions to set the
electronic time clock of the Triton control valve.

• If you experience a change in water quality:

1. First check to see if your brine tank is empty (see above). If necessary, add regenerant salt.

2. Check to see if your system has power (see above).

3. Check to see if your system is in bypass (see Bypass Illustrations)

4. Check to see if the drain line has a kink that may be restricting ow during regeneration. Correct, if

necessary, or contact your WaterTech Dealer.

5. Place system in manual regeneration (see Displays and Programming)

6. Contact your local WaterTech Dealer

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Plumbing Connection

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Typical Plumbing Installation

STOP

Check local codes

for minimum run

between unit and

water heater

Important: Brass or plastic

yoke assembly (not shown) is

required to connect piping to the

bypass valve and is available in

either NPT or solvent.

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