Water Right IMP-844, Impression Plus Series, IMP-1248, IMP-1354, IMP-948 Installation Instructions & Owner's Manual
...
Impression Plus Series
Metered Water Softeners
®
For Certified Models:
• IMP-844
• IMP-948
• IMP-1044
• IMP-1054
• IMP-1248
• IMP-1354
Certified Cabinet
Models:
• IMPC-835
• IMPC-935
• IMPC-1035
TABLE OF CONTENTS
Pre-Installation Instructions for Dealers ........................................3
Bypass Valve ..............................................................4
Installation .............................................................. 5-7
Programming Procedures ....................................................8
Start-up Instructions ........................................................9
Operating Displays and Maintenance ...................................... 10-11
Troubleshooting Guide ...................................................12-16
Replacement Parts .......................................................18-24
Installation Fitting Assemblies ............................................ 26 - 27
Specifications .............................................................28
Warranty ................................................................29
Quick Reference Guide .....................................................30
YOUR WATER TEST
Hardness _________________________ gpg
Iron ______________________________ ppm
pH _______________________________ number
*Nitrates __________________________ ppm
Manganese _______________________ ppm
Sulphur ___________________________ yes/no
Total Dissolved Solids _______________
*Over 10 ppm may be harmful for human consumption.
Water conditioners do not remove nitrates or coliform
bacteria, this requires specialized equipment.
Your Impression water softeners are precision built, high quality products. These units will deliver softened water
for many years to come, when installed and operated properly. Please study this manual carefully and understand
the cautions and notes before installing. This manual should be kept for future reference. If you have any questions
regarding your water softener, contact your local dealer or Water-Right at the following:
Water-Right, Inc.
1900 Prospect Court • Appleton, WI 54914
Phone: 920-739-9401 • Fax: 920-739-9406
PRE-INSTALLATION INSTRUCTIONS FOR DEALERS
The manufacturer has preset the water treatment unit’s sequence of cycles and cycle times.
The dealer should read this page and guide the installer regarding hardness, day override, and time of regeneration,
before installation.
For the installer, the following must be used:
• Program Installer Settings: Day Override and Time of Regeneration.
• Read Normal Operating Displays
• Set Time of Day
• Read Power Loss & Error Display
For the homeowner, please read sections on Bypass Valve and Operating Displays and Maintenance.
During operation, the normal user display is time of day and gallons per minute.
Flow Rate, Capacity Remaining and Days to a Regeneration are optional displays but are not normally used. Each of
these can be viewed by pressing
are pressed within 5 minutes, the display returns to a normal user display. Any changes made prior to the 5 minute
time out are incorporated. To quickly exit any Programming, Installer Settings, etc., press SET CLOCK. Any changes
made prior to the exit are incorporated.
If desired, two regenerations within 24 hours are possible with a return to the preset program.
To do a double regeneration:
NEXT to scroll through them. When stepping through any programming, if no buttons
1. Press the
2. Press and hold the REGEN button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate one more time at the preset.
REGEN button once. “REGEN TODAY” will flash on the display.
3
BYPASS VALVE
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control
valve repairs or maintenance. The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows
a service technician to have pressure to test a system while providing untreated bypass water to the building. Be sure to install
bypass valve onto main control valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass. The
bypass body and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are self-lubricating
EPDM to help prevent valve seizing after long periods of non-use. Internal “O” Rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped handles. The
handles identify the direction of flow. The plug valves enable the bypass valve to operate in four positions.
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow indicated by the engraved
arrows on the control valve. Water flows through the control valve for normal operation of a water softener or filter. During
the regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the
distribution system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is isolated from the water
pressure in the plumbing system. Untreated water is supplied to the building (Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle points to the center
of bypass valve. Untreated supply water is allowed to flow to the system and to the building, while not allowing water to
exit from the system to the building (Fig. 3). This allows the service technician to test the unit and perform other functions
without disrupting the water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle points away from
the control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in
the building. A negative pressure in the building combined with the unit being in regeneration could cause a siphoning to
the building. If water is available on the outlet side of the unit, it is an indication of water bypassing the system (Fig. 4)
(i.e. a plumbing cross-connection somewhere in the building).
NORMAL
OPERATION
POSITION
BYPASS POSITION
DIAGNOSTIC
POSITION
SHUT OFF
POSITION
FIGURE 1 FIGURE 3FIGURE 2 FIGURE 4
4
INSTALLATION
GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount
of “give” to properly connect the piping, but the water softener is not designed to support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be used on black
“O” Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.
®
Do not use pipe dope or other sealants on threads. Teflon
brine line connection at the control valve, and on the threads for the drain line connection. Teflon® tape is not used on the nut
connections or caps because “O” Ring seals are used. The nuts and caps are designed to be unscrewed or tightened by hand or
with the special plastic Service Wrench, #CV3193-02. If necessary, pliers can be used to unscrew the nut or cap. Do not use a
pipe wrench to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS
• Water pressure – 30-100 psi • Current draw is 0.5 amperes
• Water temperature – 33-100°F (0.5-37.7°C) • The plug-in transformer is for dry locations only
• Electrical – 115/120V, 60Hz uninterrupted outlet • The tank should be on a firm level surface
tape must be used on the threads of the 1” NPT inlet and outlet, the
WELL WATER INSTALLATION MUNICIPAL INSTALLATION
1. The distance between the drain and the water conditioner should be as short as possible (see step #8).
2. Since salt must be added periodically to the brine tank, it should be in an easily accessible location.
3. It is NOT recommended to install any water conditioner with less than 10 feet of piping between its outlet and the inlet of
a water heater.
CAUTION: To protect the unit in the event of a hot water heater backup, the
manufacturer recommends the use of an expansion tank on the
outlet side of the unit.
4. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to room
temperatures under 33°F.
5. Do not subject the tank to any vacuum, as this may cause an “implosion” and could result in leaking. If there is a possibility a
vacuum could occur, please make provision for a vacuum breaker in the installation.
6. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before beginning plumbing. Make
provisions to bypass outside hydrant and cold hard water lines at this time. Install an inlet shutoff valve and plumb to the
unit’s bypass valve inlet located at the right rear as you face the unit. There are a variety of installation fittings available.
They are listed under Installation Fitting Assemblies section of the manual. When assembling the installation fitting package
(inlet and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O” Ring. Heat from
soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder joints should be cool and solvent cements
INSTALLATION
should be set before installing the nut, split ring and “O” Ring. Avoid getting solder flux, primer, and solvent cement on any
part of the “O” Rings, split rings, bypass valve or control valve. If the building’s electrical system is grounded to the plumbing,
install a copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with all applicable
local codes.
7. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home’s
cold water piping (such as a copper plumbing system), install a ground clamp or jumper wiring.
NOTE: If replacing an existing softener, also replace the ground clamps/wire. If removing a
softener, replace the piping with the same type of piping as the original to assure plumbing
integrity and grounding.
8. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder
joints near the drain must be done prior to connecting the drain line flow control fitting. Leave
at least 6” between the drain line flow control fitting and solder joints. Failure to do this could
cause interior damage to the flow control. Install a 1/2” I.D. flexible plastic tube to the Drain Line Assembly or discard the
tubing nut and use the 3/4” NPT fitting for rigid pipe (recommended). If the backwash rate is greater than 7 gpm, use a 3/4”
drain line. Where the drain line is elevated but empties into a drain below the level of the control valve, form a 7” loop at the
discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve. This will provide
an adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure adequate pressure is
available (40-60 psi is recommended). Where the drain empties into an overhead sewer line, a sink-type trap must be used
with appropriate air gap (see drawing). Run drain tube to its discharge point in accordance with plumbing codes. Pay special
attention to codes for air gaps and anti-siphon devices.
CAUTION: Never insert a drain line into a drain, sewer line, or trap. Always allow
an air gap of 1-1/2” or twice the pipe diameter, whichever is greater,
between the drain line and the wastewater to prevent the possibility
of sewage being back-siphoned into the softener.
TYPICAL DRAIN LINE INSTALLATIONS
6
INSTALLATION
9. SAFETY BRINE TANK CONNECTION: Install the 3/8” O.D. polyethylene tube from the Refill Elbow to the
Brine Safety Float valve in the brine tank.
Connection at Refi ll Elbow on the control valve Connection at Brine Safety Float in brine tank
10. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow could
damage furnishings or the building structure. Your softener is equipped with a brine tank safety float which
greatly reduces the chance of an accidental brine overflow. In the event of a malfunction, however, an overflow
line connection will direct the “overflow” to the drain instead of spilling on the floor where it could cause
considerable damage. This fitting is an elbow on the side of the brine tank. Attach a length of 1/2” I.D. tubing
to fitting and run to drain. Do not elevate overflow line higher than 3” below bottom of overflow fitting. Do not
“tie” this tube into the drain line of the control valve. Overflow line must be a direct, separate line from overflow
fitting to drain, sewer, or tub. Allow an air gap as per the drain line instructions.
PROGRAMMING PROCEDURES
1. Set time of day:
Time of day should only need to be set after extended power outages or when daylight saving time begins or ends. If an
extended power outage occurs, the time of day will flash on and off indicating that the time should be reset.
STEP 1 – Press
STEP 2 – CURRENT TIME (HOUR): Set the hour of the day using + or — buttons. AM/PM toggles after 12. Press
CLOCK.
NEXT
to go to step 3.
STEP 3 – CURRENT TIME (MINUTES): Set the minutes using + or — buttons. If it is desired to back up to the previous
step press
REGEN button once.
STEP 4 – CURRENT DAY: Set the day of the week using + or — buttons. Pressing NEXT will exit SET CLOCK and return to
the general operating display.
1
TIME HOUR
2 3
SET
2:00
AM
2. Programming:
NOTE: The manufacturer has preset the unit so that the gallons between regenerations will be
automatically calculated after the hardness is entered. Press NEXT to cycle to the next step or
REGEN to return to the previous step.
TIME MINUTES
SET
2:00
CURRENT DAY
4
AM
SET
Return to general display.
MON
1
STEP 1 – Press NEXT and + simultaneously for 3 seconds.
STEP 2 – HARDNESS: Set the amount of hardness in grains per gallon (default 20) using the +
or — buttons. The allowable range is from 1 to 150 in 1 grain increments.
NOTE: If a resin media is used in the softener, increase the grains per gallon if
WATER HARDNESS
2
SET
20
soluble iron is present (1 ppm = 4 gpg). This display will show “GALLONS AVAILABLE
BETWEEN REGENERATIONS” if “FILTER” is selected.
DAYS BETWEEN REGEN
STEP 3 – DAY OVERRIDE: The manufacturer has factory set 12 DAYS as the default. This
is the maximum number of days between regenerations. If this is set to “OFF”,
3
SET
12
regeneration initiation is based solely on gallons used. If any number is set (allowable
range from 1 to 28), a regeneration initiation will be called for on that day even if a
sufficient number of gallons were not used to call for a regeneration.
Set Day Override using + or — buttons (12 is recommended):
• set number of days between regeneration (1 to 28); or
• set to “OFF”.
REGEN TIME HOUR
4
SET
2:00
GR
AM
STEP 4 – REGENERATION HOUR: The manufacturer has factory set 2:00 A.M. as the default.
This is the hour of day for regeneration and can be reset by using + or — buttons.
“AM/PM” toggles after 12. The default time is 2:00 a.m. (recommended for a normal
household).
STEP 5 – REGENERATION MINUTES: Set the minutes using + or — buttons.
STEP 6 – BACKLIGHT DISPLAY CONTROL (Not available on all models): Set the display
backlight on or off using + or — buttons. In the OFF position, the backlight will turn
off after 5 minutes of inactivity.
8
5
6
Optional
Display
REGEN TIME MINUTES
SET
LIGHT NORMALLY
SET
Return to general display.
2:00
AM
ON
STARTUP INSTRUCTIONS
FLUSHING OF SYSTEM:
To flush the system of any debris and air after installation is complete, please perform the following steps:
1. Rotate bypass handles to the bypass mode (Fig. 2 on page 4) .
2. Turn on inlet water and check for leaks in the newly installed plumbing.
3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator.
4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions.
Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will
vary depending on the unit size as set from the factory.
Name of Cycle Description
FILL BRINE TANK FILL
SOFTENING SOFT WATER BRINE MAKING
BACKWASH BACKWASH
REGENERANT DRAW DN (DOWN) BRINE DRAW AND SLOW RINSE
RINSE FAST RINSE
The system is now ready for filling with water and for testing.
1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation where the display
shows either the time of day or the gallons remaining, manually add 3” of water to the brine tank.
NOTE: If too much water is put into the brine tank during softener start up, it could result in a “salty water”
complaint after the first regeneration.
During the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it with the correct preset amount.
FOR DOWNFLOW REGENERATING UNITS
2. With the softener in bypass mode, press and hold the REGEN button until the motor starts. Release button. The display reads
“FILL” and the remaining time in this step is counting down. Since the brine tank was already filled in Step 1, press REGEN
again and the display will read SOFTENING 240 (During a full regeneration this will be a 4 hour period for salt to dissolve).
Press REGEN again to put the valve into “BACKWASH.” Once valve has stopped in position, unplug the transformer
the valve will not cycle to the next position. Open the inlet handle of the bypass valve very slightly allowing water to fill
tank slowly in order to expel air.
CAUTION: If water flows too rapidly, media will be lost to the drain.
3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve.
Restore power and momentarily press the
4. With the bypass now in diagnostic mode (Fig. 3 on page 4), check to verify that water is being drawn from brine tank with no
air leaks or bubbles in the brine line. There should be a slow flow to the drain. Disconnect brine line from the safety float valve in
the brine tank and check for a vacuum. After proper confirmation, reconnect brine line, making sure to tighten securely.
5. Momentarily press REGEN again until the display reads “RINSE.” There should be a rapid flow to the drain. Unplug
transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear and without air. While the unit is rinsing,
load the brine tank with water softener salt (Refer to Brine Tank Maintenance and Salt Section). Restore power.
6. Place bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass handle.
Press REGEN and the unit will return to the service position with time of day being displayed.
7. CONDITIONING OF MEDIA:
To flush any remaining debris and air from the system again:
1. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator.
2. Wait two to three minutes or until water runs clear, then turn water off.
3. Turn on hot water and check for air, then turn water off after air is discharged.
REGEN button to advance the control to the “BRINE” position.
so that
the
8. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE:
At this time, it is advised to sanitize the softener:
1. Open brine tank and remove brine well cover.
2. Pour 1 oz. of household bleach into the brine well.
NOTE: Avoid pouring bleach directly onto the safety float components in the brine well.
3. Replace brine well cover.
Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the unit.
9. Check time of day. Start-up is now complete.
OPERATING DISPLAYS AND MAINTENANCE
1. GENERAL OPERATION: When the system is operating, one of four displays may be shown and will alternate with the installing
dealer’s name and phone number for future service. Pressing NEXT will alternate between the displays.
1. CURRENT TIME OF DAY and GPM
2. FLOW RATE which is the current treated water flow rate through the system in Gallons Per Minute
3. CAPACITY REMAINING which is the gallons that will be treated before the system signals a regeneration cycle
4. DAYS TO A REGEN is the number of days left before the system goes through a regeneration cycle, based on the days
override value
5. DEALER NAME AND PHONE NUMBER will only appear if set by the dealer. This scrolling display offers dealer
contact information for instances when service is needed.
The user can scroll between the displays as desired.
TIME OF DAY MON
1
GPM
DAYS TO A REGEN
4
GPM
If the system has called for a regeneration that will occur at the preset time of regeneration, the words “REGEN TODAY” will
appear on the display.
If a water meter is installed, “GPM” flashes on the display when water is being treated, indicating gallons per minute going
through the system.
2. REGENERATION MODE: Typically a system is set to regenerate at a time of
no water usage. If there is a demand for water when the system is regenerating,
untreated water will be delivered. When the system begins to regenerate, the
display will include information about the step of the regeneration process and the
time remaining for that step to be completed. The system runs through the steps
automatically and will reset itself to provide treated water when the regeneration
has been completed.
3. MANUAL REGENERATION: Sometimes there is a need to regenerate before
the control valve calls for it. This may be needed if a period of heavy water use is
anticipated or when the system has been operated without salt.
• To initiate a manual regeneration at the next preset regeneration time, press
• To initiate a manual regeneration immediately, press and hold the
Once a manual regeneration is initiated, the unit will go into the FILL position. This position allows water to enter the brine
tank until it reaches the proper level. Once this position is complete, you will notice a 240 Minute (4 hours) SOFTENING
position. This 4-hour window allows the salt to dissolve and achieve proper brine strength. During these FILL and
SOFTENING positions, you will have softened water available for use. Once the unit advances to the BACKWASH position
and subsequent positions thereafter (see Start Up Instructions for regeneration sequence), the water softener will deliver water,
but it will be untreated.
IMPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual regeneration occurs.
You may experience a small amount of noise for a short period of time at 10:00 p.m. (with typical setting) on the night that
regeneration is to occur. This noise is only the brine tank filling and at no time during this process will you be without treated
water.
2:408
and release
to indicate that the system will regenerate at the next regeneration time (set
in Programming, steps 4 and 5). If you pressed the REGEN button in error,
pressing the button again will cancel the command.
button for three seconds. The system will begin to regenerate immediately.
This command cannot be cancelled.
PM
38
REGEN. The words “REGEN TODAY” will flash on the display
FLOW RATE
2
555 5555555
5
DEALER NA
8.0
GPM
CAPACITY REMAINING
3
GPM
REGEN
16008
GAL
REGENERATION MODE
BACKWASH
8:22
MANUAL REGENERATION
REGEN TODAY and TIME OF DAY
will ash alternately if a regeneration
is expected tonight.
REGEN TODAY MON
GPM
2:408
PM
10
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