Water Doctors SYNC-TECH 1.50, SYNC-TECH 2.00, SYNC-TECH 3.00, SYNC-TECH 4.00 Installation Manual

INSTALLATION MANUAL

WATER SOFTENER SYSTEMS

MODELS

SYNC-TECH 1.50, SYNC-TECH 2.00,

SYNC-TECH 3.00, SYNC-TECH 4.00

Water Doctors Water Co.

a Division of HMI Water Specialists

8201 Old Central Ave. NE

Minneapolis, MN 55432

Office 952-928-3737 Fax [phone]

www.waterdrs.com

Water Softener

Table of Contents

IMPORTANT SAFETY INFORMATION – READ ALL ....................................................................................... 3

INSTRUCTIONS BEFORE USING .......................................................................................................................... 3

SOFTENER ANATOMY ............................................................................................................................................ 4

SPECIFICATIONS ..................................................................................................................................................... 5

FEEDWATER ............................................................................................................................................................... 5

POWER ....................................................................................................................................................................... 5

INSTALLATION ............................................................................................................................................................ 5

SALT CAPACITY & EFFICIENCY .................................................................................................................................. 5

SETUP .......................................................................................................................................................................... 6

UNPACKING AND INSPECTION .................................................................................................................................... 6

WHERE TO INSTALL THE SOFTENER ........................................................................................................................... 6

HARDNESS SETTING ................................................................................................................................................... 6

INSTALLATION......................................................................................................................................................... 7

CONTROL START-UP PROCEDURES ................................................................................................................ 11

SOFTENER OPERATION ....................................................................................................................................... 11

1. BRINE DRAW / SLOW RINSE POSITION .................................................................................................................. 11

2. BACKWASH POSITION ........................................................................................................................................... 11

3. FAST RINSE POSITION ........................................................................................................................................... 11

4. BRINE FILL ........................................................................................................................................................... 11

5. SERVICE ................................................................................................................................................................ 11

SERVICE ................................................................................................................................................................... 12

CLEANING IRON OUT OF THE WATER SOFTENING SYSTEM ...................................................................................... 12

CHECKING FOR A SALT BRIDGE ................................................................................................................................ 12

BREAKING A SALT BRIDGE ....................................................................................................................................... 12

CLEANING THE INJECTORS AND SCREENS ................................................................................................................. 12

TROUBLESHOOTING ............................................................................................................................................ 13

WATER SOFTENER SYSTEM PARTS LIST ...................................................................................................... 15

LIMITED WARRANTY............................................................................ ERROR! BOOKMARK NOT DEFINED.

Tested and Certified by the WQA to NSF/ANSI Standard 44 & 372 for softener performance & lead free compliance

Page 2 of 18

and CSA-B483.1

Water Softener

Important Safety Information – Read All

CAUTION: Read and follow the information in this manual to

minimize the risk of electric shock or personal injury.

IMPORTANT! If you are unsure about installing your Water Doctors

water softener, contact Water Doctors helpline or consult a professional

!

plumber.

IMPORTANT! This system must be installed in compliance with

applicable state and local codes, law, and regulations.

READ Instructions before Using

 Before beginning installation, read these instructions completely. Then obtain all the

materials and tools needed for installation.

NOTE: Failure to install the Water Doctors system correctly voids the warranty.

 Perform installation according to state and local plumbing codes.

- Use only lead-free solder and flux for sweat-solder connections, as required by
state and federal codes.

 Handle all components of the Water Doctors system with care. Do not drop, drag or turn

components upside down.

 Be sure the floor under the water softening system is clean and level.
 The Water Doctors system uses 120 volt-60Hz electrical power. Always use the power cord

supplied.

- Plug power cord into an indoor 120 volt, grounded outlet.

- Properly ground Water Doctors system to conform with all codes and ordinances.

 Install Water Doctors system in a protected area. Be sure electric outlet and transformer do

not come in contact with water. See Where to Install the Softener, in the installation section
of the manual.

- Do not attempt to treat water over 110°F with the Water Doctors system. Always
connect the Water Doctors system to the main water supply pipe before water
heater.

- Do not expose Water Doctors system to freezing temperatures. Water freezing in
the system causes equipment damage.

- Do not install in direct sunlight. Heat from sun may cause damage.

 Minimum inlet water pressure is 20 psi. Maximum inlet water pressure is 125 psi. Use

pressure reducing valve if necessary.

 Sodium used in the water softening process should be considered as part of your overall

dietary salt intake. Contact physician if you are on a low sodium diet.

 Use clean water softening salts only, at least 99.5% pure. Failure to use the correct salt

may create a health hazard or maintenance problems.

- Use nugget, pellet or coarse solar salts.

- Do not use rock, block, granulated or ice cream making salts.

 Always keep the salt lid in place unless servicing the unit or replenishing salt.

CAUTION:

 Do not use with water that is unsafe or of unknown quality.
 Test water periodically to verify that the system is performing

satisfactorily.

 Discard small parts remaining after the installation.

!

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Water Softener

Softener Anatomy

3

4

5

1…………… Valve
2…………… Bypass
3…………… Resin Tank
4…………… Distributor
5…………… Resin
Not Shown Brine Valve Assembly
7…………… Brine Tank Lid
8…………… Brine Tank
9…………… Faceplate/Controls

9

1

2

7

8

Figure 1

Page 4 of 18

Water Softener

Specifications

Feed water

! Do not use this system on water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system. !

Minimum inlet pressure: 20 psig
Maximum outlet pressure: 125 psig
Minimum water temperature: 34 degrees F
Maximum water temperature: 110 degrees F

Power

Voltage: 120VAC
Frequency: 60Hz
Power consumption: 7 Watts Maximum

Installation

Location: Indoors (Protect from direct sunlight)
Minimum ambient temperature: 34 degrees F
Maximum ambient temperature: 122 degrees F

Salt Capacity & Efficiency

All Models 400 lbs (181 Kg)
The Efficiency Rating of these systems are only valid at the stated salt dosage and maximum service flow
rate. The Efficiency was determined in accordance with NSF/ANSI 44

This unit conforms to ANSI/NSF-44 for specific performance claims as
verified and substantiated by test data. Refer to NSF Compliance Data

Insert for further information. Contact
copies.

Page 5 of 18

Water Doctors for additional

Water Softener

Setup

Unpacking and Inspection

Check the Water Doctors system components for damage or missing parts.

Where to Install the Softener

Consider the following points when determining where to install the water softener:

 Place the Water Doctors system as close as possible to a sewer drain.
 Do not install the softener where it would block access to the water heater, or access to the main

water shutoff, water meter, or electrical panels.

 Keep outside faucets on hard water to save soft water and salt.
 Install the softener in a place where water damage is least likely to occur if a leak develops.
 A 120V electrical outlet is needed to plug in the transformer. If the outlet is remote (up to 100 feet),

use 18 gauge wire to connect.

 Always connect the Water Doctors system to the main water supply pipe before the water heater.
 Install the Water Doctors system where it will not be subject to temperatures outside of the limits

stated in the Specification section or to direct sunlight.

Hardness Setting

Municipal Water

Water Doctors recommends that you call your local water company to determine your water hardness in
grains per gallon and iron in mg/l (or ppm).

Well Water

Water Doctors recommends that you have your water tested professionally for accurate hardness and iron
content.

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